1. The study examines how semantic wikis can be used by application service providers (ASPs) as a knowledge management system for managing software artifacts. Semantic wikis offer capabilities like advanced search and collaboration that traditional systems lack. 2. A literature review found that semantic wikis can effectively support knowledge sharing of software artifacts through features like concept-based search and rich content navigation. They also allow information to be shared across boundaries. 3. Evaluating requirements for documentation found semantic wikis can address issues traditional wikis cannot, like understanding architectures. Recommendations include ASPs researching and training on semantic wikis to better manage software artifacts.

1. A Study on the Implementation of Semantic Wiki Based Knowledge Management System for Application Service Providers (ASP’S) in Managing Software Artifacts ADELMAR ESPLANA

6. In the ASP model, computer-based services are offered by providers to their customers over the network to take advantage of the provider’s competitive advantage in terms of better resources, systems support, and maintenance schedules, including regular hardware and software upgrades.

8. A hybrid solution derived from the strengths of the Semantic Web (machine processable, data integration, complex queries) and wiki (easy to use/contribute, strongly interconnected, collaboration) technologies.

9. Software Artifacts

11. lack of time to share knowledge (49%)

12. lack of skill in knowledge management (49%)

13. lack of understanding (40%)

16. employees are given time to document their work

17. companies are committed to knowledge sharing and to the cost of doing it

18. since the system will only be accessible within the company’s network, security concerns will not be an issue

20. Around 64 percent of the respondents believed that silo mentality had something to do with how information is created and used

22. Company provides software framework to multiple customers

24. Knowledge workers spend 15- 25% (1-2 hrs) of time hunting for information, while 60 percent of employees spend more than an hour per day duplicating the work of others (O’Brien, Bernoff, Sorley, & Flemming, 2001)

26. Many knowledge management implementations have failed because of the focus on technology rather than on creating an atmosphere conducive to knowledge capture and sharing (Gonzales, 2005).

28. The goal of the XSDoc Wiki was to reduce the development-documentation gap by making documentation more convenient and attractive to developers (Aquiar & David, 2005).

29. Self-organized reuse of software engineering knowledge supported by semantic wikis

31. The researchers created a set of tools and technologies which used metadata to assist software engineers in their search for software artifacts in response to change requests.

33. Identify, Compare, Evaluate and Recommend

34. Solution for Information Sharing Requirements

35. Compared Word/SVN, email, traditional Wiki and Semantic Wiki solutions

36. Collaboration, Information retrieval, Information dissemination, and Integration.

38. Evaluated the solution and presented previous and current studies

39. Requirements of Software Artifacts Documentation

42. provide advanced information retrieval techniques

43. allow machine-understandable domain knowledge to be shared across application boundaries

45. lack of quality printed output

47. Semantic wikis can be used as a coordination and communication tool for gathering of requirements and sharing of ideas

48. Semantic wiki can be leveraged by ASP’s for bug tracking, requirements and traceability management, requirement engineering, and documentation

51. Semantic wikis have advanced searching and retrieval functionality and can be used for tracing issues due to their advanced content analysis feature.

53. Powerset Semantic Web Search Engine

55. It was argued that although support for this kind of feature is not available, a solution is not far from reality.

57. It was argued that although support for this kind of feature is not available, a solution is not far from reality.

59. Trac’s integrated software configuration and project management

63. References Aquiar, A., & David, G. (2005). WikiWiki weaving heterrogeneous software artifacts. WikiSym '05 (pp. 67-74). San Diego, CA, USA.: ACM. Bachmann, F., & Merson, P. (2005, September). Experience using the web-based tool wiki for architecture documentation. Retrieved May 25, 2009, from http://www.sei.cmu.edu/pub/documents/05.reports/pdf/05tn041.pdf Davenport, T. H., & De Long, D. W. (1998). Successful knowledge management projects. Sloan Management Review. Davis, M. (2006). Semantic wave 2006 - part-1: Executive guide to billion dollar Markets. A Project10X special report. Decker, B., Eric Ras, J. R., Klein, B., & Hoecht, C. (2008). Self-organized reuse of software engineering knowledge supported by semantic wikis. Retrieved June 1, 2009, from http://en.scientificcommons.org/40499741 File Maker. (2007). Business information silos survey. Retrieved May 25, 2009, from http://www.filemaker.co.uk/frustrated/downloads/FM_Silo_Ex_Sum.pdf

64. References Gonzales, J. R. (2005, February). Wiki and the wiki way: beyond a knowledge management solution. Retrieved May 25, 2009, from http://www.uhisrc.com/FTB/Wiki/wiki_way_brief%5B1%5D-Jennifer%2005.pdf Holahan, C. (2008, July 1). Microsoft's plan b for search. Retrieved June 5, 2009, from http://www.businessweek.com/technology/content/jun2008/tc20080630_349921.htm KPMG Management Consulting. (1998). Knowledge management research report. Lindvall, M., Feldmann, R. L., Karabatis, G., Chen, Z., & Janeja, V. P. (2009). Searching for relevant software change artifacts using semantic. SAC'09 (pp. 496-500). Honolulu, HI, USA: ACM. O’Brien, D., Bernoff, J., Sorley, J., & Flemming, G. (2001). Portals squeeze business media. Cambridge, MA USA: Forrester Research, Inc. Philips, C. (2007, March). Beyond recruiting and retention. Retrieved May 25, 2009, from http://download.microsoft.com/download/2/a/1/2a11a642-2804-4de9-b186- 7341768a8803/Energy%20EyeOpener%20FINAL%20presentation%20May14%20 no%20notes.ppt

65. References Polanyi, M. (1967). The tacit dimension. Garden City, NY, USA: Doubleday.