WinDays 2014: It's not your father's SharePoint - BIZ (Collaboration beyond check in and check out)
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This document discusses new modes of collaboration between employees using SharePoint 2013. It outlines five enterprise social use cases for SharePoint 2013: 1) using communication as a means of knowledge management, 2) integrating external content and knowledge sources, 3) implementing internal procedures, 4) governance around compliance, and 5) using social features instead of only publishing features. It argues that SharePoint 2013 with features like Yammer and integration with other Microsoft products can enable new content and communication scenarios today within an organization.
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WinDays 2014: It's not your father's SharePoint - BIZ (Collaboration beyond check in and check out)
- 1. Its not your father’s SharePoint: BIZ (novi modaliteti suradnje medu zaposlenima) Adis Jugo Head of Development deroso Solutions GmbH
- 2. Inspirirani ljudima. Ugasite mobitele. Hvala.
- 4. Who the…? Born in Sarajevo, Bosnia and Herzegovina, 40 years ago In SP world since 2002, doing nothing else since 2006 Microsoft MVP for SharePoint Server Head of Development at deroso Solutions Blogger, speaker (http://adis.jugo.ba)
- 5. Long ago, in a country far, far away
- 7. SharePoint in 2013? 57% ECM / DM 28% Collaboration 6% Complete success
- 8. All our collaboration initiatives... File Shares Document Libraries Metadata Forums & Wikis Search Tagging Knowledge management
- 9. “If hp knew what hp knows, we would be three times more productive.” Lew Platt, former CEO of Hewlett-Packard
- 10. The knowledge problem VS
- 12. Email & the proper channels
- 17. SharePoint in 2013? 57% ECM / DM SOCIAL 28% Collaboration 6% Complete success
- 18. SharePoint in 2013? Because enterprise social will... • Increase productivity by 50% • Improve internal communication by 100% • Solve all knowledge management problems • Get you promoted • Solve world hunger problems • Make HNK Hajduk a Croatian football champion SOCIAL
- 19. SharePoint in 2013? SOCIAL
- 20. Who… Is using enterprise social? Plans to use enterprise social?
- 21. We need new tools! “Social Enterprise is implemented 80% through organization culture and 20% through technology.” - Gartner, September 2012 Culture Technology Transforming Culture Deploying Technology
- 22. We need new tools! + =
- 23. Instant success
- 24. But then...
- 25. 1. Purpose
- 30. Middle Management — challenge and an opportunity
- 32. Big change? Make it incremental!
- 33. 5 Enterprise social use cases 1. Communication as a mean of knowledge management 2. Integrating external content and knowledge sources 3. Implementing internal procedures 4. Compliance and governance 5. Social instead of publishing
- 34. Communication as a mean of Knowledge Management
- 35. 1. Communication as a mean of Knowledge Management “Facebook behind firewall”, “Glorified chat tool”? Decreasing email traffic • The CC hell Unmanaged knowledge exchange Crowd knowledge “Who knows where can I find….” “Who knows someone who knows...”
- 38. Communication as a mean of knowledge management • Encourage conversation • Free or topic/team bound • Increase knowledge exchange • Replace meetings • Get instant answers • Decrease CC hell • Voluntary communication!
- 40. 2. Integrating external content and knowledge sources Integrating external content sources inside the company Integrating external content sources outside of company Imposing the same procedures and rules as with internal content sources Automatic CRM posts to the newsfeed Integrate CNN news Integrate Twitter feed
- 41. Integrating external content and knowledge sources: External social actors • CRM Bot user contributing to SharePoint Newsfeed • Comments and discussions
- 42. 3. Implementing Internal procedures Automatically providing important information based on employee context Following relevant content as an internal part of internal procedures Everyone in marketing department must follow marketing site Everyone in marketing department must follow the #marketing tag Everyone must follow “Company rules” document Users assigned to project must follow project sites Part of Business Process Management -> Content
- 43. 4. Compliance: no wild social west! Security policies Permission policies Versioning policies Retention and archiving EDiscovery
- 44. 4. Governance Yes, enterprise social content is content. Yes, enterprise social content needs governance! Obeying laws, legal regulations and internal procedures Planning, setting policies Enforcing the policies Managing posts and replies Self-management Reporting to admins
- 45. Governance • Delete feed, comment • Remove mention • Report to the administrators • Automatic content monitoring (bad words filter) • Development needed (ATM)
- 46. 5. Social instead of publishing Publishing Static Read only Predefined Social Publishing sources Content sources Free choice sources
- 47. Office Graph Content and signals across Office 365 auto-populating the Office Graph for teams. Insights derived with machine learning to help YOU get the job done right NOW
- 51. Conclusion You can use Microsoft technologies TODAY for Content + Communication scenarios Yammer, Microsoft SharePoint Integration with other Microsoft Products Some development effort is still needed
- 52. Network Maturity and Business Value • Employee Connections • Culture Initiatives • Sharing Industry Articles & News • Replace Meetings • Team & Department FAQs • Employee Recognition • Any business-related function or task done more efficiently • Co-creating content • Sharing best practices & lessons learned
- 53. Inspirirani ljudima. Pitanja i odgovori.