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Chantal Ambord
General Manager, PRO
BlaBlaCar
March 4th, 2019
User growth through
global & product
expansion
Our core product offering
20€ 20€
80€
20€20€
76%Trips between 100 - 800 km
are done by car
1.9 people
per car in Europe
3.9 people
per car in the
BlaBlaCar community*
*average in 8 countries in 2018 (FR,ES,DE,IT,PL,RU,UA,BR)Source: 2018 BlaBlaCar Environmental Study, Le BIPE
1.9 people
per car in Europe
3.9 people
per car in the
BlaBlaCar community*
*average in 8 countries in 2018 (FR,ES,DE,IT,PL,RU,UA,BR)Source: 2018 BlaBlaCar Environmental Study, Le BIPE
A community
reducing
environmental
footprint
A global
footprint with
70 million
members
A unique
and disruptive
category
in travel
Since creating BlaBlaCar, we’ve built ...
€
*Source : internal BlaBlaCar data, aggregation of all search intent on the BlaBlaCar platform. A search intent is defined as a unique search (12h hour window x departure city x arrival
city) performed on our platform in a given week; 2018 BlaBlaCar Environmental Study, Le BIPE
Proven
model in
France
2006 - 2012
The Last 10 years ...
The Last 10 years ...
Proven
model in
France
Geographic
Expansion
2006 - 2012 2012 - 2016
& the Next 10 years ...
Proven
model in
France
Geographic
Expansion
2006 - 2012 2017 - 20222012 - 2016 2017-2022
Innovate and
expand
around the core
& the Next 10 years ...
Proven
model in
France
Geographic
Expansion
2006 - 2012
Innovate and
expand
around the core
2022 - 20272012 - 2016
Be go-to marketplace
for road travel
2017-2022
Innovate and
expand
around the core
Focus of today
Geographic
Expansion
2012 - 2016 2017-2022
International expansion
Before going international, it is important to
answer some key questions
What is the size of your
home market? Have
you nailed it?
Do you have a good
product-market fit?
How is local
competition?
How hard and costly it
will be (regulations
product localisation)?
Is the organisation ready
to spend time on it and
build a team locally?
Do you have enough
cash in the bank?
Risks of entering too
late
Competition
Business culture
(tech, product, marketing)
Copycats
Risks of entering too
early
Unreadiness of product
Home market still at risk
Not enough money
Know which
market to enter
and how to scale
Build a Playbook
how to select a market
how to launch a new market
how to grow a new market
how to monetize it
Define Key Metrics
KPIs to look at
financial forecast
stop signs
signs to double down
Assign a dedicated internal launcher
responsible for playbook and launch
execution
Members
(in million)
First
employee
in France
Launch
in Spain
Launch
in UK
Launch
in Italy
Launch in the
Netherlands,
Belgium,
Luxemburg,
Poland & Portugal
Launch in
Germany
Launch in
Turkey
Launch in
Hungary,
Croatia,
Romania,
Serbia,
Mexico
Launch
in India
Launch in
Brazil, Czech
Republic and
Slovakia
Launch in
Ukraine &
Russia
We’ve built a global community of 70m+ members
We are in
22 countries
3 different ways to launch a new country
1 Acqui-hireWe favored acqui-hire
when the opportunity
arise
2 Spin off of an employee
3 Local hire
Our growth has been fueled by external acquisitions
2012 2014 2015 2016 2018
Q1 2012 Q3 2012 Q1 2014 Q1 2015Q4 2014 Q2 2015
Acquisition
in Italy
Acquisition in
Poland
Acquisitions
in Ukraine &
Russia
Acquisition
in Hungary
Acquisition
in Mexico
Acquisition
in Czech
Republic
and
Slovakia
2013
Acquisition
of Less
Q2 2018
Acquisition
in Germany
Q4 2015 Q4 2018
Offer to
acquire
Ouibus
€1.2M
Business
model
€10M
Expansion
to nearby
countries
€100M
Europe
expansion
€200M
Global
expansion
One objective
per fundraise
€0.6M
Rollout
2009 2010 2012 2014 2015 2016
Friends & family,
angel
€80M
Strategic
investment
€101M
Pro offer
2018
+existing
investors
Product growth
We shifted our focus to Product & Tech
After 5yrs of growth
driven by international
expansion
We want to drive the next
phase of growth through
product innovation
2012-2016 2017 - present
Long-distance
ridesharing
Short-distance daily
ridesharing
Car insurance offer
We launched several business lines around our core
carpooling product
Buses with
professional drivers
us
Long-distance
ridesharing
Short-distance daily
ridesharing
Car insurance offer
Today I will speak to you about one in particular: our
PRO offer
Buses with
professional drivers
us
Russian
story
Russia
- acqui-hired a Ukrainian
company in 2014
- CEO became Country
Manager for both RU / UA
- today Russia is our largest
market by usage
- paved the way to our entry
to bus market
20 M
members
Russia, Ukraine, Brazil combined
● about 1bn yearly psgrs
● $5-10bn bus market
● 90-95% offline
Driving offline to online
transition in EM
Complementarity with buses
More mobility solutions for BlaBlaCar travellers
Granularity of
carpooling
Courtenay
106km from Paris
115km from Orléans.
No trains, few buses.
Yet….
9 233 BlaBlaCar
drove by last month
Source: Based on January 2019 data from BlaBlaNetwork (here)
Bigger vehicles on
main routes
High vehicle utilisation
Fix schedule
Ability to book in advance
Space for luggage
Group travel
Competitive pricing
Reduced environmental impact
Bus network :
Big flux of psgrs
Carpooling :
Proximity
250 000 meeting points
on a monthly basis
200 destinations
Complementary
networks between bus and carpool
Source: BlaBlaCar internal data
Domestic trips in FR
Monthly average over 2018
In Russia, we launched a
new platform to allow bus
operators to publish trips
on BlaBlaCar
In France, we made an
offer to acquire Ouibus,
with a view to expand a bus
service across Europe
€1.2M
Business
model
€10M
Expansion
to nearby
countries
€100M
Europe
expansion
€200M
Global
expansion
We raised a new
round to finance
our growth
strategy
€0.6M
Rollout
2009 2010 2012 2014 2015 2016
Friends & family,
angel
€80M
Strategic
investment
€101M
Pro offer
2018
+existing
investors
3.1
54g
of CO2
/Km
>20 (40%)
46g
of CO2
/Km
Impact / pers
Occupancy
No more Shared road
1.7
89g
of CO2
/Km
Be the go-to
marketplace
for road travel.
Our mission
International and product expansion
are the key to our growth and drivers of
our mission. Sometimes those are
entirely different strategies, sometimes
one can inspire the other...
User growth through global & product expansion by Chantal Ambord, GM @BlaBlaCar
User growth through global & product expansion by Chantal Ambord, GM @BlaBlaCar

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User growth through global & product expansion by Chantal Ambord, GM @BlaBlaCar

  • 1. Chantal Ambord General Manager, PRO BlaBlaCar March 4th, 2019
  • 2. User growth through global & product expansion
  • 3. Our core product offering
  • 4.
  • 6. 76%Trips between 100 - 800 km are done by car
  • 7. 1.9 people per car in Europe 3.9 people per car in the BlaBlaCar community* *average in 8 countries in 2018 (FR,ES,DE,IT,PL,RU,UA,BR)Source: 2018 BlaBlaCar Environmental Study, Le BIPE
  • 8. 1.9 people per car in Europe 3.9 people per car in the BlaBlaCar community* *average in 8 countries in 2018 (FR,ES,DE,IT,PL,RU,UA,BR)Source: 2018 BlaBlaCar Environmental Study, Le BIPE
  • 9. A community reducing environmental footprint A global footprint with 70 million members A unique and disruptive category in travel Since creating BlaBlaCar, we’ve built ... € *Source : internal BlaBlaCar data, aggregation of all search intent on the BlaBlaCar platform. A search intent is defined as a unique search (12h hour window x departure city x arrival city) performed on our platform in a given week; 2018 BlaBlaCar Environmental Study, Le BIPE
  • 10. Proven model in France 2006 - 2012 The Last 10 years ...
  • 11. The Last 10 years ... Proven model in France Geographic Expansion 2006 - 2012 2012 - 2016
  • 12. & the Next 10 years ... Proven model in France Geographic Expansion 2006 - 2012 2017 - 20222012 - 2016 2017-2022 Innovate and expand around the core
  • 13. & the Next 10 years ... Proven model in France Geographic Expansion 2006 - 2012 Innovate and expand around the core 2022 - 20272012 - 2016 Be go-to marketplace for road travel 2017-2022
  • 14. Innovate and expand around the core Focus of today Geographic Expansion 2012 - 2016 2017-2022
  • 16. Before going international, it is important to answer some key questions What is the size of your home market? Have you nailed it? Do you have a good product-market fit? How is local competition? How hard and costly it will be (regulations product localisation)? Is the organisation ready to spend time on it and build a team locally? Do you have enough cash in the bank?
  • 17. Risks of entering too late Competition Business culture (tech, product, marketing) Copycats Risks of entering too early Unreadiness of product Home market still at risk Not enough money
  • 18. Know which market to enter and how to scale Build a Playbook how to select a market how to launch a new market how to grow a new market how to monetize it Define Key Metrics KPIs to look at financial forecast stop signs signs to double down Assign a dedicated internal launcher responsible for playbook and launch execution
  • 19. Members (in million) First employee in France Launch in Spain Launch in UK Launch in Italy Launch in the Netherlands, Belgium, Luxemburg, Poland & Portugal Launch in Germany Launch in Turkey Launch in Hungary, Croatia, Romania, Serbia, Mexico Launch in India Launch in Brazil, Czech Republic and Slovakia Launch in Ukraine & Russia We’ve built a global community of 70m+ members
  • 20. We are in 22 countries
  • 21. 3 different ways to launch a new country 1 Acqui-hireWe favored acqui-hire when the opportunity arise 2 Spin off of an employee 3 Local hire
  • 22. Our growth has been fueled by external acquisitions 2012 2014 2015 2016 2018 Q1 2012 Q3 2012 Q1 2014 Q1 2015Q4 2014 Q2 2015 Acquisition in Italy Acquisition in Poland Acquisitions in Ukraine & Russia Acquisition in Hungary Acquisition in Mexico Acquisition in Czech Republic and Slovakia 2013 Acquisition of Less Q2 2018 Acquisition in Germany Q4 2015 Q4 2018 Offer to acquire Ouibus
  • 23. €1.2M Business model €10M Expansion to nearby countries €100M Europe expansion €200M Global expansion One objective per fundraise €0.6M Rollout 2009 2010 2012 2014 2015 2016 Friends & family, angel €80M Strategic investment €101M Pro offer 2018 +existing investors
  • 25. We shifted our focus to Product & Tech After 5yrs of growth driven by international expansion We want to drive the next phase of growth through product innovation 2012-2016 2017 - present
  • 26. Long-distance ridesharing Short-distance daily ridesharing Car insurance offer We launched several business lines around our core carpooling product Buses with professional drivers us
  • 27. Long-distance ridesharing Short-distance daily ridesharing Car insurance offer Today I will speak to you about one in particular: our PRO offer Buses with professional drivers us
  • 28. Russian story Russia - acqui-hired a Ukrainian company in 2014 - CEO became Country Manager for both RU / UA - today Russia is our largest market by usage - paved the way to our entry to bus market 20 M members
  • 29. Russia, Ukraine, Brazil combined ● about 1bn yearly psgrs ● $5-10bn bus market ● 90-95% offline Driving offline to online transition in EM
  • 30. Complementarity with buses More mobility solutions for BlaBlaCar travellers
  • 31. Granularity of carpooling Courtenay 106km from Paris 115km from Orléans. No trains, few buses. Yet…. 9 233 BlaBlaCar drove by last month Source: Based on January 2019 data from BlaBlaNetwork (here)
  • 32. Bigger vehicles on main routes High vehicle utilisation Fix schedule Ability to book in advance Space for luggage Group travel Competitive pricing Reduced environmental impact
  • 33. Bus network : Big flux of psgrs Carpooling : Proximity 250 000 meeting points on a monthly basis 200 destinations Complementary networks between bus and carpool Source: BlaBlaCar internal data Domestic trips in FR Monthly average over 2018
  • 34. In Russia, we launched a new platform to allow bus operators to publish trips on BlaBlaCar
  • 35. In France, we made an offer to acquire Ouibus, with a view to expand a bus service across Europe
  • 36. €1.2M Business model €10M Expansion to nearby countries €100M Europe expansion €200M Global expansion We raised a new round to finance our growth strategy €0.6M Rollout 2009 2010 2012 2014 2015 2016 Friends & family, angel €80M Strategic investment €101M Pro offer 2018 +existing investors
  • 37. 3.1 54g of CO2 /Km >20 (40%) 46g of CO2 /Km Impact / pers Occupancy No more Shared road 1.7 89g of CO2 /Km
  • 38. Be the go-to marketplace for road travel. Our mission International and product expansion are the key to our growth and drivers of our mission. Sometimes those are entirely different strategies, sometimes one can inspire the other...