Customer centric retail

1. Consumer Centric Retail
Distribution strategy and value chain dynamics are becoming integrated with existing capabilities to drive business
growth. By enabling the most trustworthy, efficient, and effective processes, we help retailers achieve higher service
levels while reducing costs, thereby growing customer loyalty and brand strength.
Today six of the top thirty retailer's worldwide work with Zensar. These retailers work with us in implementing the right
technology across Store management, Supply chain, Merchandise, Planning and Optimization along with Marketing, HR
and Finance to enhance their business outcomes. This results in a better connect with today's hyper-connected
customers for achieving the ultimate goal of winning and maintaining customer loyalty.
Flex
ibleRetailOperation
ConnectedEnterprise
igitaD l
Technologies
Omni Present
Consumer
Engagement
The retail industry is at an inflection point, both from a business
model and customer engagement perspective. Retailers around the
world now realize that sustainable competitive advantage will be
gained only by a deep understanding of consumer demands and
comprehensive supply chain planning and execution workflows.

2. For more information please contact:
marcom@zensar.com | www.zensar.com
Zensar Technologies
Zensar Technologies is a technology partner of choice for global organizations looking to strategically transform, grow,
and lead in today's challenging retail environment. Backed by a strong track-record of innovation, 8000+ associates and
footprint in more than 22 global locations, Zensar's comprehensive range of software services and solutions enable its
400+ forward-looking customers to cross new thresholds of business performance.
Zensar operates in the UK, US, Europe, Africa, Middle East, Singapore and Australia regions and has delivery centres in
India (Pune, Hyderabad and Bangalore), China, UK, Amsterdam and US (Westborough).
The Company has a services portfolio that ranges from the traditional to the transformational - across service lines of
Management Consulting, Business Application Services, Enterprise Solutions, Enterprise Collaboration Services, Testing
and Assurance Services, BPM and Infrastructure Management Services. Zensar's experience of retail translates into a
differentiated value proposition and faster time-to-market for retailers.
In addition to big data & analytics, Zensar's solutions for retailers include mobility, digital transformation, social media
listening, in-store analytics and now, through its recent acquisition of Professional Access (PA), has proven market
leadership in e-commerce advisory services, Oracle Commerce, Endeca and User Experience.
Corporate Headquarters: Pune, India
Global Offices: USA | UK | Europe | Africa |
Middle East | China | Singapore | Australia
Omni-Present Consumer Engagement:
Zensar's omni channel services helps retailers grow revenue and win customers by enabling a seamless fit of their
ecommerce investments in to their existing technology landscape and enabling the business users to deliver exceptional
customer experiences. Zensar's services also help retailers to empower their customers by transforming them from loyal
customers to advocates of their brand.
Flexible Retail Operations:
Zensar's team of domain experts bring a rich combination of technologies, strategy, and scale models that drive
flexibility into our clients' supply chains. Zensar's solutions help retailers synchronize inventory and optimize operations
to streamline the supply chain thus allowing optimum focus on the customer by allowing them to shop anywhere and
pick up according to their convenience and aiding expansion into new shipping sources.
Connected Enterprise:
Zensar's connected and informed enterprise strategy and solutions help our global retail customer organizations create
a highly flexible, yet secure and seamless ecosystem by building complex back end integrations enabling a single view
of the customer and internal operations while supporting global locations across the globe.