Satrix Solutions

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Satrix Solutions is a customer success champion, helping companies derive maximum value from their most important assets – customers, employees, and reputation. Benefitting from a range of feedback programs and a consultative approach, companies that partner with us realize Net Promoter Scores® twice the B2B average and experience increased retention, referrals, and sales win rates. The objective insights and recommendations delivered empower business leaders to outperform the competition and achieve higher valuations in the public and private markets.

customer experience customer satisfaction employee engagement net promoter score employee feedback surveys interdepartmental relationships employee satisfaction customer success voice of the customer strengthen your service culture customer service nps survey net promoter score best practices calculating net promoter score customer centricity loyal advocates nps satrix solutions

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Satrix Solutions

Präsentationen

Five Customer Performance Metrics You Should Be Tracking

NPS®: Benefit From the Passion of Your Promoters

3 Tips for Creating a Customer-Centric Culture

Satrix Solutions 2017 Customer Success Summit Presentation

AZSHRM - Interdepartmental Relationships - Keep People and Departments Running Smoothly