World Wide Technology presentation that focuses on Cisco Intelligent WAN (IWAN) and how it can help transform your business. Learn how industries have used IWAN to overcome business challenges associated with increased demands on bandwidth. For example, one institution saw a 30 percent improvement in test scores after adopting IWAN to speed their network. Presentation offers real-world examples and is geared toward those needing a high-level overview of IWAN.
2. Your Speakers Today
Matt Long is a certified Project Management Professional (PMP) serving as
a Senior Business Development Manager within the Corporate Business
Development team at WWT. He has been with WWT since 1999 serving in
various roles spanning functional business units including business analyst
in Information Technology, Program Manager in Professional Services and
most recently as a Senior Business Development Manager within the
Corporate Business Development Organization.
His role is to assist account teams in the acquisition of new strategic
accounts and broaden the partnership within existing accounts. Mattâs
areas of expertise include Program and Project Management, Professional
Services, Supply Chain Services, Financial Analysis, and WWTâs
International Capabilities.
Matt holds a Bachelorâs degree in Engineering Management from Missouri
Science and Technology and a Masterâs in Business Administration from
the Olin Business School at Washington University in St. Louis.
Matt Long
Sr. Business Development Manager
Michelle Swart has over 25 years of leadership experience in the
technology industry, including business development, sales, marketing,
program management, product management, and engineering. She has
lead regional, national and global groups at Worldwide Technology, Cisco
Systems, Nortel Networks, and SAS Institute.
Her work has provided solutions in the communications, networking,
software and semiconductor industries, serving Enterprise, Commercial
and Service Provider markets. She also has experience in several verticals,
including pharmaceuticals, energy, healthcare, and financial.
Her educational experience includes a BS in Electrical Engineering from
North Carolina State University and an MBA from the Kenan-Flagler
Business School at the University of North Carolina at Chapel Hill.
Michelle Swart
Business Development Manager
3. Mobility and Cloud Are Changing the Business Landscape
New Digital Experiences Make the Network More Relevant
RETAIL
Generate More Sales
Stores Omni-channel
EDUCATION
Improved Learning
Books iPads
FINANCE
Customer Loyalty
Tellers Remote Agents
Of executives state achieving digital transformation in two years is critical*
78%
*MIT Sloan Management Review, 2013 Digital Transformation Global Executive Study
4. *Tech Target, Branch Office Growth Demands New Devices., 2013
** Cisco Mobility Landscape Survey, 2014
***Gartner, Forecast Analysis: Worldwide Enterprise Network Services, Q2 2014 Update
****Gartner: âBring Branch Office Network Security Up to the Enterprise Standard, Jeremy DâHoinne, 26 April. 2013.
Digital
Displays
Omni-channel
Apps
SaaS Enterprise
Apps
Guest
WiFi
HD
Video
Online
Training
Social
Media
Mobile
Apps
OS
Updates
80%
30%
20-50%
MORE
USERS
MORE
APPS
MORE
THREATS
Of employee and
customers are served
in branch offices*
Increase in Enterprise
bandwidth per year
through 2018***
Of advanced threats will
target branch offices by
2016 (up from 5%)***
73%MORE
DEVICES Growth in in mobile
devices from 2014-2018**
BRANCH
Digital Innovation Overwhelming the Branch
5. WAN Demands Exceeding Budgets
Exhibit 2: The Widening Network Complexity Gap
Building Blocks of IT
Endpointson
theNetwork
VoIP/Video
Virtualization
Cloud Computing
Mobility
SDN
IoT
IT Budgets
Network Complexity Gap
Source: ZK Research, 2014
5 years
Cisco Visual Networking Index, June 2014
Increase 3X in the next
GLOBAL IP
TRAFFIC GROWTH:
will be flat or declining
Nemertes Research, August 2014
60%WAN budgets
LIMITED WAN BUDGETS:
7. Transform Your Business
What If Your WAN CanâŠ
Hours Minutes
Pinpoint Application Issues Instantly
Improve Your Application Performance
1x 2x +
Increase WAN Utilization
Deliver More Bandwidth for Lower Cost
Backhaul Off-load
Consistent Security Policies
Ensure Security Over Any Connection
Device-by-
device
System
Reduce Network Complexity
Simplify Network Changes
8. Cisco Intelligent WAN Vision
UNCOMPROMISED EXPERIENCE OVER ANY CONNECTION
Private
Cloud
Hybrid
Cloud
Public
Cloud
Any
User
Any
Application
Application
Experience
Secure
Access
Lower
Costs
IT
Simplicity
Align Infrastructure to Better Business Outcomes
9. What Can Cisco Intelligent WAN Enable?
INNOVATE AND TRANSFORM YOUR BUSINESS
Enable next generation apps
Improve customer engagement
Increase productivity
Higher sales transactions
Grow
Revenues
Meet growing user expectations
Faster app performance
Instant access to content
Seamless experience
Improve Customer
Experiences
Lower WAN costs
Fully utilize network
Offload traffic
Lower downtime
Reduce Costs
and Improve Efficiency
10. EDUCATION
Driving Improved Test Scores
Opportunity
Improve network reliability and speed
Augment internal staff
Standardize all locations
Challenge
Insufficient, aging infrastructure
Lack of network expertise
Improve curriculum and testing with improved network
25XImprovement in Network
Speed
30%Test Score Improvement
11. RETAIL
Improved Shopping Experience
Opportunity
Enable iPad for HD catalog and line breaking
Employee video training
RFID tags drive digital signage
Challenge
Re-energize customer in-store experience
Improve mobile application performance
Drive customers to highest margin products
80%Improvement in content
delivery
3xCustomer time in store
12. FINANCIAL SERVICES
Provide More Bandwidth at a Lower Cost for a Large Bank
Opportunity
Enable lower cost connectivity
Enhanced security across broadband
Challenge
MPLS WAN Costs
Many bank branches in a diverse geography
40%
Reduction in WAN costs
14. Let WWT Guide You to Success
Develop Your Vision
Align Branch Strategy
Increase Productivity
Build business case and financial models:
discover productivity gains and cost savings
Accelerate your branch upgrades and network implementation:
utilize best practices and tools
Develop a security roadmap:
assess the security needs for mobility and your network risk
Validate your solution meets your requirements:
assets availability, security, reliability and performance
Reduce downtime and optimize network performance:
improve performance and mitigate risk with support services
15. Advanced Technology Center (ATC)
ATC MISSION
To create a collaborative ecosystem to design,
build, educate, demonstrate and deploy
innovative technology products and integrated
architectural solutions for our customers,
partners and employees around the globe.
CLICK HERE
16. Take the Next Step to Learn More
For More Details Contact World Wide Technology
https://www2.wwt.com/iwan/
Hinweis der Redaktion
Welcome
Today, we will discuss how you can keep pace with the increase in mobile devices, and cloud applications in the branch
Weâll specifically discuss how mobility is driving both complexity and new opportunities in your business
And how your branch infrastructure strategy must evolve to drive to better business outcomes that result in lower costs, greater productivity, and higher customer engagement ⊠all with operational simplicity.
Across industries, the business landscape is changing. Mobile and cloud technologies are opening up new business opportunities.
Organizations are rapidly migrating to mobile and cloud technologies. Why? In our hyper-connected world, business leaders recognize that growing customer engagement and empowering employees through mobile applications, immersive content and high-definition video is essential to drive business outcomes.
For example, retailers are deploying personal concierge services to high-value customers, banks are opening virtual offices to provide 24-hour services, schools are delivering HD video curricula to customize student curriculum, clinics/pharmacies are securely accessing medical information to improve patient care, and enterprises are offering on-demand training to keep their sales force at the cutting edge.
In all these cases, businesses need to move more content to users, securely, reliably and with optimal performance, without breaking the bank.
Across global, distributed organizations, digital innovation is overwhelming in-branch networks. This is because of mobility and a new breed of immersive applications.
First, what do we mean by the branchâŠreally any location where you have employees and/or customers that are not in your main location. And why are we calling out the branch specifically?
The branch is critical, as it serves up to 80% of employees as well as customers â and with most branches providing inadequate connectivity, it is a chokepoint for getting the new breed of bandwidth intensive, delay-sensitive applications through.
And as more users come on site, more devices are being introduced ⊠which are putting a strain on both business and non-business relevant applications.
According to Gartner average enterprise bandwidth will increase by 20% to 50% per year (through to 2018), depending on the region and the line of business. This rise will be driven largely by the adoption of video and cloud applications, rich media and data center centralization.Â
Digital Innovation through SaaS apps, online training, HD displays and Operating System updates are exceeding capacity, and IT does not have the budgets to keep pace.
Imagine a scenario where a store associate is trying to complete an online order for an out of stock item â but the transactions is slow to load or timing out â the customer may not stick around, and the sale is lost . Similar scenarios for slow loading or unusable online training, SaaS apps, etc. have been seen across our customers.
Adding to the complexity, with so many new devices, and more direct internet traffic, branches will become a bigger target for threats.
1 = Networking Index: Global Mobile Data Traffic Forecast Update, 2013â2018: http://www.cisco.com/c/en/us/solutions/collateral/service-provider/visual-networking-index-vni/white_paper_c11-520862.html
2 = Cisco 2014 Mobility Landscape Survey: https://www.cisco.com/c/dam/en/us/solutions/collateral/enterprise-networks/mobile-workspace-solution/enterprisemobilitylandscapestudy-spring2014.pdf
In addition to the growing number of devices and applications, as we see new technologies being introduced, the demands will continue to grow â expect 3X more traffic over the next 5 years.
Getting more bandwidth might seem like a viable option â but often more bandwidth isnât even available (e.g mall locations) or itâs cost prohibitive. According to analysts in 2014, 60% of organizations will have flat or declining wide area network (WAN) budgets.
So, apps that are slow or not working properly are not an option from a business perspective, and budgets are not likely to keep pace with needs. So what can be done? The answer is to determine how to get more out of your WAN investment. Specifically, you need to improve your bandwidth costs because thatâs where the money is being spent!
Letâs take a look at how you can do that.
Imagine if you could transform your business this way:
With full visibility into network traffic you can prioritize applications and pinpoint issues in minutes instead of hours, improving app performance
With more efficient utilization of your network, you can get at least 2X the bandwidth, and even more with optimization techniques, delivering more bandwidth at a lower cost
Provide a simple method to encrypt all connections, which can even allow you to move to a lower-cost direct Internet model, while still ensuring security over any connection
Simplify changes, automate tasks, bring up branches faster
What can enable that transformation? Letâs take a look.
Cisco introduced the Cisco Intelligent WAN to help customers connect any user to any service with uncompromised application experience and security, regardless of device or connectivity. Whether you use private cloud, a dedicated connection of your own; public cloud, a connection over a public network like the internet; or hybrid cloud, which is a combination of both, IWAN can help you get the most out of your network.
Our goal is to to enable better business outcomes that
Protect the user experience with high performing apps
Scale secure access to data users require
Lower costs through efficient bandwidth utilization
Simplify IT through more efficient and flexible infrastructure
IWAN and WWT can help you achieve those goals.
Itâs great to understand the changes in the world and how applications, devices, bandwidth and security concerns are growing. But what does solving these challenges do for your business? If you can connect any user to any service with uncompromised application experience and security, regardless of device or connectivity, you can transform your business in three key ways.
You can grow your revenues by
Enabling apps that your customers want or that help customers to spend money with you
Get customers more engaged with your business, so they are more likely to take you up on enticing offers
Increase the productivity of your employees and their interaction with your customers, so they can generate sales more quickly
Achieving higher sales transactions because of improved efficiency and improved applications
You can improve your customer experiences by
More fully meeting their larger and larger expectations
Providing them with better performance on applications they use to interact with you
Providing instant access to content they are interested in, and you want them to see
Giving them a seamless experience of interacting with you, which will make them more likely to do business with you again and again
You can reduce costs and improve efficiency
Lowering your network costs and fully utilitizing the network you have in place
Offloading non-critical traffic to less expensive connectivity
Reducing downtime due to more efficient network management and the ability to pinpoint issues quicker
Next letâs explore some specific ways in which various market segments can benefit from implementing IWAN. The examples that follow are based on real world customer uses.
Educational institutions may have some of the tightest budgets around, so getting the most out of those budgets is extremely important. Here we have an example of how educational institutions have benefited from IWAN. Many schools and even universities often have insufficient and aging infrastructure. They also may not have the expertise to make the networks they have fuction efficiently. Often, curriculum and testing is negatively affected by the insufficient network. Once the appropriate network is put in place, we have seen 25X speed improvement, a 30% increase in test scores (main issue in the past was due to questions taking too long to be presented to students), and better ability to offer classes to remote students.
=================================================
Background details:
Poor network reliability and throughput, affecting curriculum and online testing.
Internet pipe at 300 Mbps for 225K users.
Aged network infrastructure using EOL Cisco 3925 routers.
No in-house expertise around networking. No Cisco certified staff.
========================================
Forklift infrastructure upgrade at all remote locations
Increased Internet speeds at the edge from 300 Mbps to 8 Gbps
With IWAN, Internet traffic exceeding 20-30 Gbps
Standardized hardware across all locations
Outsourced network management to WWT (staff aug)
==============================================
Network reliability has been dramatically increased
Improved security. Network is invisible to users
Online testing scores have increased 10-30%. Formerly 45 second delay per question, now 5 seconds.
Supports Superintendent's vision of more utilization of online resources for curriculum.
IWAN offloads internet from Core WAN adds bandwidth and reliability.
WWT providing the ongoing management.
Because it works, they use it.
Upcoming Opportunities:
âDeeper & Widerâ - ISE, Optical, Data Centers
Retail is another important vertical where IWAN can help. One example is a global luxury retailer that believes shopping should be an experience. There are several ways they were able to provide that experience to customers.
Every employee in the store has iPad to deal with customers for whatever they need
Including checking out with an iPad wherever the customer is in the store vs. having to go to the main checkout line
Merchandise in the store has RFID tags. When customer moves near an item, video shows related content.
POS applications were integrated with upsell opportunities to drive higher sales
Deliver their website to in-store kiosks to provide product recommendations in-store and allow ordering for items not stocked in the store.
They even provided employee training from iPads.
IWAN helped improve content delivery by more than 80% and is causing customers to spend 3x more time in the store
Financial services companies often use a great deal of bandwidth , have geographically diverse locations with many applications in use and an extreme need for security. Weâve seen great success with IWAN in financial institutions. For example
A large bank was spending 60% of their budget on their WAN cost
IWAN enabled them to implement an efficient combination of private and public networks securely, so they saw available bandwidth increased by a factor of 10, paving the way for improved usage and addition of new applications in the branch
This reduced their WAN costs by 40% for the first 200 branches migrated, and they are migrating another 300 branches to increase savings further.
Great! So how can you make all this happen? WWT can help.
Let WWT guide you to success. We can work with you to build a business case and financial model. We also work with you to define your business needs, so the solution design meets your requirements, including developing a strong security roadmap. In addition, we have a number of services that can help simplify and accelerate your implementation as well as reduce downtime and optimize network performance. Matt Long will be up next to tell you more about these capabilities.