How to connect 4000 employees across 300 businesses - Giulia Fares
•
3 gefällt mir•2,140 views
Giulia Fares of Towergate insurance, at Intranet Now, Oct 2017.
Empfohlen
Empfohlen
Weitere ähnliche Inhalte
Was ist angesagt?
Was ist angesagt? (19)
Andere mochten auch
Andere mochten auch (14)
Ähnlich wie How to connect 4000 employees across 300 businesses - Giulia Fares
Ähnlich wie How to connect 4000 employees across 300 businesses - Giulia Fares (20)
Mehr von Intranet Now
Mehr von Intranet Now (20)
Kürzlich hochgeladen
Kürzlich hochgeladen (20)
How to connect 4000 employees across 300 businesses - Giulia Fares
- 1. Giulia Fares - @GiuliaFares - #IntranetNow Giulia Fares Group Digital Strategy and Development Manager @Towergate #IntranetNow 5 October 2017 How to CONNECT 4000 employees across 300 businesses
- 2. Giulia Fares - @GiuliaFares - #IntranetNow WELCOME TO #CONNECT THE CHALLENGE Build a new Intranet to bring together 4000+ employees across 300+ businesses under one roof and support collaboration and cross selling. THE SOLUTION #CONNECT, built on SharePoint Online (using Fresh) and integrated with Yammer. More about Fresh: https://www.contentandcode.com/fresh-intranet/
- 3. Giulia Fares - @GiuliaFares - #IntranetNow NEW INTRANET Available to everybody Available everywhere Contextualised RelevantBuilt to evolve Searchable Delivering value SET CLEAR OBJECTIVES
- 4. Giulia Fares - @GiuliaFares - #IntranetNow KEEP IT SIMPLE
- 5. Giulia Fares - @GiuliaFares - #IntranetNow BUILD FOR THE USERS
- 6. Giulia Fares - @GiuliaFares - #IntranetNow LET THEM USE IT
- 7. Giulia Fares - @GiuliaFares - #IntranetNow THINK TASK-BASED
- 8. Giulia Fares - @GiuliaFares - #IntranetNow TAG YOUR CONTENT
- 9. Giulia Fares - @GiuliaFares - #IntranetNow ENGAGE AND EXCITE Watch the video: https://tinyurl.com/y9kmpuen
- 10. Giulia Fares - @GiuliaFares - #IntranetNow • Set clear objectives • Keep it simple • Build for the users • Let them use it • Think task-based • Tag your content • Engage and excite TO RECAP It’s like having your own PA…
Hinweis der Redaktion
- Back in May we launched #CONNECT Towergate’s new Group Intranet, built on SharePoint Online, using a solution called Fresh integrated with Yammer. I am proud to say the project was extremely successful and the new solution represents a huge step forward for our company, finally allowing more than 300 businesses to use ONE platform to find and share information, work together and to complete their daily key tasks in a faster and more efficient way. Today I would like to share with you some of the principles we put into practice, that worked for us and made this project a success.
- And make sure you stick to them! We started by defining 7 key objectives which then underpinned the business case and all our user stories. Any requirement we gathered had to support at least one of the above objectives, otherwise it was rejected.
- Not an easy one, but we stuck to this principle in everything we did: We chose a solution that allowed us to stay as much as possible out of the box. We cut out about 60% of the content on the previous intranet, simplifying the length and complexity of pages. We worked really hard on the Information Architecture, sticking to 3 levels only and used childproof labelling.
- 98% of total population now has access, with 50% daily active users Most of the Homepage content is different (personalised) for each person, with a left hand side column that evolves as you use the Intranet We’re about to introduce more contextualised functionality such as Read Later list, My Calendar, new starter widget.
- 65% users joined Yammer within the first 3 months Huge improvement in employee engagement and collaboration Yammer groups span from Product Placement queries, to Charity, to IT tips and alerts and Fantasy Football.
- The ‘I want to…’ section is entirely task based and works very well: It’s the most popular page after the Homepage Key tasks completed in a more efficient way
- Every page is tagged Huge content ‘findability’ improvement Less time spent searching for information, also thanks to content filters on each global landing page
- Our Intranet is ultimately for the user’s benefit, so it is only right to keep them engaged across the process. We ensured we kept them engaged in a different way before, during and after launch. I am particularly proud of our launch communications campaign, which started 3 months before go live, starring a cute French Bulldog, which generated a lot of curiosity and excitement. The campaign culminated with a Launch video 2 weeks before go live, I have included the link to the video in my presentation, so feel free to have a look as it’s quite funny.
- Thank you!