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CEO’S GUIDE TO SOUND DECISION MAKING
IN TWENTY FIRST CENTURY
HOWGOODAREYOURDECISIONS?
Scenarios and war gaming
Low High
50% 55% 60% 65% 70% 75% 80% 85% 90%
Intuitive
Intuitive
Folklore Based
MainlyJudgementalMainlyAnalytical
Fact Based
Historical
Forecasting
Simulation
Scenarios
Big Data
Hypothesis
Driven
Key Elements of
Methodology Example
Pros Cons
• Absorb information
• Assess situation
* Watch result
• No paralysis by
analysis
• Saves times
• Can lead to wrong
decisions
• Can lead to
overconfidence
• Military officers,
pilots and ship
captains
Forecasting
Key Elements of
Methodology
Example
Pros
Cons
• Dig data
• Make a judgment
about future action
• Reason out success
and failures
• Reasonably good
for tactical decision
• Notoriously
inaccurate
• Over-reliance on
forecasts is
common
• Demand forecasts
• Suitable for other
tactical planning
Historical Supply Demand
Analysis
Key Elements of
Methodology Example
Pros
Cons
• Dig data
• Make a judgment
about
future action
• Quick way of
considering the
key facts
• Very few markets
are stable enough
for historical analysis
to be sufficient for
decision making
• Most economic
analysis
Key Elements of
Methodology
Example
Pros
Cons
• List all PARTS
(Players, Added
value,
Rules,Tactics and
Scope) of the
business situation
• List alternative
actionsand their
payoffs
• Think about the
unthinkable
• Can be very time
consuming
• Consensus is
unlikely
• Actual war gaming
exercises
Simulation
Big Data
Key Elements of
Methodology
Key Elements of
Methodology
Example
Example
Pros
Pros
Cons
Cons
• Take historical data
• Use forecasting algo-
rithms
• Create a probability
distribution
• Assess risk reward
trade-offs
• Decide on a future
course of action
• Excellent tool to
model uncertainty • Choose the right
data
• Build models that
predict
• Transform your
company’s capa
bilities
• Information is too
hard to interpret
• Need for accuracy
• VAR modeling
• Holistic
• Business-Focused
• Battle to fetch
relevant information
• Update can mis-
match real figures
• Each and every
piece of data your
organization has
stored till now.
Hypothesis strategy
Key Elements of
Methodology
Example
Pros
Cons
• Hypothesis
generation
• Collect data
• Conduct analysis
• Fast, actionable,
and reliable
• Fact based
• Good mix of
analytical rigor and
intuitive mastery
• Usually take longer
than intuitive
decision making.
• Scientific studies
• Top-tier consulting
• Effective leaders
RightBrain
Left Brain
TYPEOF
DECISION
MAKING
SOPHISTICATION
Probability that the decision will be deemed a sound decision in retrospect
SENIORMANAGERSAREPAIDTOMAKEGOODDECISIONS-THEBESTDECISIONSCOMBINEANALYTICSANDINTUITION
(c) Global Supply Chain Group, 2016
www.globalscgroup.com
PURE INTUITION - A BIT BETTER THAN 50/50
KeyElementsof
Methodology
PROS
Example
CONS
Absorb as much information on
the issue as is available
Assess situation in light of your
extensive experience
Decide on the potential course of action,
commit whole heartedly to it
Can easily lead to wrong decisions (several key mili-
tary decisions of many wars were proven to be wrong
in retrospect)
Can easily lead to overconfidence; situation may have
changed without the decision maker’s knowledge
Watch for early results
Change direction as necessary
No paralysis by
analysis
Saves time,
especially in situations
where time is of the
essence
01 02
(c) Global Supply Chain Group, 2016
Military officers, pilots and ship captains
are trained for rapid decision making
Fire fighters and other rescue teams
Suitable for most situations where the
decision maker has faced exactly the same
decision criteria several times
01
02
www.globalscgroup.com
HISTORICAL SUPPLY DEMAND ANALYSIS
KeyElementsof
Methodology
PROS
Example
CONS
(c) Global Supply Chain Group, 2016 www.globalscgroup.com
Dig out
historical supply
demand data
Make a judgment
about future action
based on data
In the next period
reason out success
and failures, and do
the same all over
again
Quick way of
considering the key
facts
Useful for static
and stable markets
01
02
Most economic analysis is based on historical
demand-supply analysis
Very few markets are stable enough for
historical analysis to be sufficient for
decision-making
FORECASTING - ALWAYS BLAMED FOR BEING WRONG
(c) Global Supply Chain Group, 2016 www.globalscgroup.com
01
0
2
0
3
0
4
KeyElementsof
Methodology
PROS
Example
CONS
Take historical data
Use one or more for
forecasting algorithms to
forecast the future based on
historical data
Make judgment about future
course of action based on
forecasts
In the next period reason out
success and failures and do
the same all over again
Demand forecasts for most goods and
services are the bases for most sales and
operations planning
More forecasts are notoriously inaccurate.
If someone could accurately forecast the
future they could make a killing on the
stock marke
Over-reliance on forecasts and inadequate
use of associated statistical information is
a common problem in business
Suitable for several other tactical planning
situations
Reasonably good for tactical decision
making
01
02
(c) Global Supply Chain Group, 2016 www.globalscgroup.com
KeyElementsof
Methodology
PROS
Example
CONS
SIMULATIONS - A GOOD WAY TO TEST SOLUTIONS
Take historical
data
Use one or more
forecasting
algorithms to
forecast the
future data
Create a probability
distribution of future data
based on forecasting
algorithms or uncertainty in
the input
Decide on a future course of
action offering the most
attractive risk reward trade-
off
Repeat the cycle in the next
period
Use probability distribution
function to assess risk reward
trade-offs for future courses
of actions
01 02
0406 05
03
Value at risk mode-
ling to measure and
manage risk of
portfolio manage-
ment situation rang-
ing from banks,
trading and com-
modities to shipping
Modeling of
uncertainty in
any business sitution
can be done by sim-
ulations-such as
demand planning
operations planning,
production planning
etc
01 02
Most decision-making is under uncertain-
ty. Simulation are excellent tool to
model uncertainty
Sometimes the information is too hard to interpret or
act upon model uncertainty
As with all modeling, the results reflect the inputs. The
dictum GIGO (garbage in garbage out) equally applies here
Results may not be conclusive enough to be
actionable
Allow the decision maker to gauge the
probability of various possible outcomes
and from these make a trade off between
the reward they seek and commensurate
risks
01
02
01
02
03
(c) Global Supply Chain Group, 2016 www.globalscgroup.com
KeyElementsof
Methodology
PROS
Example
CONS
Forces the decision-maker to think about
the unthinkable, and plan for it
List of main courses of action
and their probabilistic payoffs
based on forecasts
List potential responses of
other players to each of these
courses of action and their
respective payoffs
Choose the option that gives
the best-expected payoffs
Construct a decision tree
which allow the decision
maker to think forward and
reason backwards
Actual war gaming
exercises
use scenarios planning
extensively
Long term strategic
planning
frequently entails extensive
use of scenario planningy
Game theory applications
have ranged from frequency
spectrum auctions to public
policy planning and
negotiable in political and
commercial world
Make an effect to think about
various possible scenarios
related to all PARTS (Players,
Added value, Rules, Tactics
and Scope) of the business
situation
No matter how hard one thinks it is impossible to make a
list of everything that you don’t know
Can be very time consuming
Consensus may not emerge even after protected
discussions
Very powerful tool to analyze systematically
several steps ahead
01
02
SCENARIOS AND WAR GAMING - THINK FORWARD AND REASON BACKWARDS
01
02
03
BIG DATA - MAKING DATA SING
(c) Global Supply Chain Group, 2016 www.globalscgroup.com
KeyElementsof
Methodology
Example
PROS CONS
Choose the right data and get the necessary IT
support
Each and every piece of
data your organization has
stored till now
The big data is in extended
use in the field of medicine
and healthcare
The real disadvantage of ‘big’ is the inherent risk
of failure
It frequently allows decision makers to slip into a
wait-and-see mind set
Battle to fetch relevant information
Update can mismatch real figures
Holistic
To set a foundation for long-
term success, companies
need a big-picture view
Business-Focused
Strategic planning for big data
should be business-led with
IT leadership fully engaged to
inform the process.
Flexible
Strategies must account for
incremental value creation
and a evolutionary process
overall.
Structural and Scalable
Think beyond the pilot to en-
sure big data strategies can
be fully executed.
The high demand of the nat-
ural sources on this earth is
challenging the high volume
Build models that predict and optimize busi-
ness outcomes
Transform your company’s capabilities-Develop
business-relevant analytics that can be put to use
01
03 04
02
(c) Global Supply Chain Group, 2016 www.globalscgroup.com
KeyElementsof
Methodology PROS
Example
CONS
Universally deployed in scientific studies
and universities
In commercial world, applications can be
seen at top-tier consulting companies
and their clients
Collect necessary and
sufficient data to prove or
disprove the hypothesi
Fast, actionable,
and reliable
Good mix of
analytical rigor-
and
intuitive mastery
Fact based
Robust, well documented
methodology
No jumping to
conclusions (that
might prove to be
erroneous in the
hindsight
No churning the
ocean with endless
data collection and
analysis
Brainstorm for hypothesis
generation on key business
issue
Conduct necessary and
sufficient analysis to prove
or disprove the hypothesis
Prepare detailed
implementation plans
including timeframes,
milestones, responsibilities,
and tracing mechanisms
Decide on a future course of
action based on results of
previous steps,
Implement and track
Usually take longer than intuitive decision making. May
not be suitable when there is no time-e.g. insolvent
companies
Most effective decision makers use this
approach in disguise
STRATEGIC THRUST-HYPOTHESIS TESTING (ARISTOTELIAN APPROACH)
1
3
2
4
5 6
1
6 5
23
4
01
02
03

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CEO’S GUIDE TO SOUND DECISION MAKING

  • 1. CEO’S GUIDE TO SOUND DECISION MAKING IN TWENTY FIRST CENTURY
  • 2. HOWGOODAREYOURDECISIONS? Scenarios and war gaming Low High 50% 55% 60% 65% 70% 75% 80% 85% 90% Intuitive Intuitive Folklore Based MainlyJudgementalMainlyAnalytical Fact Based Historical Forecasting Simulation Scenarios Big Data Hypothesis Driven Key Elements of Methodology Example Pros Cons • Absorb information • Assess situation * Watch result • No paralysis by analysis • Saves times • Can lead to wrong decisions • Can lead to overconfidence • Military officers, pilots and ship captains Forecasting Key Elements of Methodology Example Pros Cons • Dig data • Make a judgment about future action • Reason out success and failures • Reasonably good for tactical decision • Notoriously inaccurate • Over-reliance on forecasts is common • Demand forecasts • Suitable for other tactical planning Historical Supply Demand Analysis Key Elements of Methodology Example Pros Cons • Dig data • Make a judgment about future action • Quick way of considering the key facts • Very few markets are stable enough for historical analysis to be sufficient for decision making • Most economic analysis Key Elements of Methodology Example Pros Cons • List all PARTS (Players, Added value, Rules,Tactics and Scope) of the business situation • List alternative actionsand their payoffs • Think about the unthinkable • Can be very time consuming • Consensus is unlikely • Actual war gaming exercises Simulation Big Data Key Elements of Methodology Key Elements of Methodology Example Example Pros Pros Cons Cons • Take historical data • Use forecasting algo- rithms • Create a probability distribution • Assess risk reward trade-offs • Decide on a future course of action • Excellent tool to model uncertainty • Choose the right data • Build models that predict • Transform your company’s capa bilities • Information is too hard to interpret • Need for accuracy • VAR modeling • Holistic • Business-Focused • Battle to fetch relevant information • Update can mis- match real figures • Each and every piece of data your organization has stored till now. Hypothesis strategy Key Elements of Methodology Example Pros Cons • Hypothesis generation • Collect data • Conduct analysis • Fast, actionable, and reliable • Fact based • Good mix of analytical rigor and intuitive mastery • Usually take longer than intuitive decision making. • Scientific studies • Top-tier consulting • Effective leaders RightBrain Left Brain TYPEOF DECISION MAKING SOPHISTICATION Probability that the decision will be deemed a sound decision in retrospect SENIORMANAGERSAREPAIDTOMAKEGOODDECISIONS-THEBESTDECISIONSCOMBINEANALYTICSANDINTUITION (c) Global Supply Chain Group, 2016 www.globalscgroup.com
  • 3. PURE INTUITION - A BIT BETTER THAN 50/50 KeyElementsof Methodology PROS Example CONS Absorb as much information on the issue as is available Assess situation in light of your extensive experience Decide on the potential course of action, commit whole heartedly to it Can easily lead to wrong decisions (several key mili- tary decisions of many wars were proven to be wrong in retrospect) Can easily lead to overconfidence; situation may have changed without the decision maker’s knowledge Watch for early results Change direction as necessary No paralysis by analysis Saves time, especially in situations where time is of the essence 01 02 (c) Global Supply Chain Group, 2016 Military officers, pilots and ship captains are trained for rapid decision making Fire fighters and other rescue teams Suitable for most situations where the decision maker has faced exactly the same decision criteria several times 01 02 www.globalscgroup.com
  • 4. HISTORICAL SUPPLY DEMAND ANALYSIS KeyElementsof Methodology PROS Example CONS (c) Global Supply Chain Group, 2016 www.globalscgroup.com Dig out historical supply demand data Make a judgment about future action based on data In the next period reason out success and failures, and do the same all over again Quick way of considering the key facts Useful for static and stable markets 01 02 Most economic analysis is based on historical demand-supply analysis Very few markets are stable enough for historical analysis to be sufficient for decision-making
  • 5. FORECASTING - ALWAYS BLAMED FOR BEING WRONG (c) Global Supply Chain Group, 2016 www.globalscgroup.com 01 0 2 0 3 0 4 KeyElementsof Methodology PROS Example CONS Take historical data Use one or more for forecasting algorithms to forecast the future based on historical data Make judgment about future course of action based on forecasts In the next period reason out success and failures and do the same all over again Demand forecasts for most goods and services are the bases for most sales and operations planning More forecasts are notoriously inaccurate. If someone could accurately forecast the future they could make a killing on the stock marke Over-reliance on forecasts and inadequate use of associated statistical information is a common problem in business Suitable for several other tactical planning situations Reasonably good for tactical decision making 01 02
  • 6. (c) Global Supply Chain Group, 2016 www.globalscgroup.com KeyElementsof Methodology PROS Example CONS SIMULATIONS - A GOOD WAY TO TEST SOLUTIONS Take historical data Use one or more forecasting algorithms to forecast the future data Create a probability distribution of future data based on forecasting algorithms or uncertainty in the input Decide on a future course of action offering the most attractive risk reward trade- off Repeat the cycle in the next period Use probability distribution function to assess risk reward trade-offs for future courses of actions 01 02 0406 05 03 Value at risk mode- ling to measure and manage risk of portfolio manage- ment situation rang- ing from banks, trading and com- modities to shipping Modeling of uncertainty in any business sitution can be done by sim- ulations-such as demand planning operations planning, production planning etc 01 02 Most decision-making is under uncertain- ty. Simulation are excellent tool to model uncertainty Sometimes the information is too hard to interpret or act upon model uncertainty As with all modeling, the results reflect the inputs. The dictum GIGO (garbage in garbage out) equally applies here Results may not be conclusive enough to be actionable Allow the decision maker to gauge the probability of various possible outcomes and from these make a trade off between the reward they seek and commensurate risks 01 02 01 02 03
  • 7. (c) Global Supply Chain Group, 2016 www.globalscgroup.com KeyElementsof Methodology PROS Example CONS Forces the decision-maker to think about the unthinkable, and plan for it List of main courses of action and their probabilistic payoffs based on forecasts List potential responses of other players to each of these courses of action and their respective payoffs Choose the option that gives the best-expected payoffs Construct a decision tree which allow the decision maker to think forward and reason backwards Actual war gaming exercises use scenarios planning extensively Long term strategic planning frequently entails extensive use of scenario planningy Game theory applications have ranged from frequency spectrum auctions to public policy planning and negotiable in political and commercial world Make an effect to think about various possible scenarios related to all PARTS (Players, Added value, Rules, Tactics and Scope) of the business situation No matter how hard one thinks it is impossible to make a list of everything that you don’t know Can be very time consuming Consensus may not emerge even after protected discussions Very powerful tool to analyze systematically several steps ahead 01 02 SCENARIOS AND WAR GAMING - THINK FORWARD AND REASON BACKWARDS 01 02 03
  • 8. BIG DATA - MAKING DATA SING (c) Global Supply Chain Group, 2016 www.globalscgroup.com KeyElementsof Methodology Example PROS CONS Choose the right data and get the necessary IT support Each and every piece of data your organization has stored till now The big data is in extended use in the field of medicine and healthcare The real disadvantage of ‘big’ is the inherent risk of failure It frequently allows decision makers to slip into a wait-and-see mind set Battle to fetch relevant information Update can mismatch real figures Holistic To set a foundation for long- term success, companies need a big-picture view Business-Focused Strategic planning for big data should be business-led with IT leadership fully engaged to inform the process. Flexible Strategies must account for incremental value creation and a evolutionary process overall. Structural and Scalable Think beyond the pilot to en- sure big data strategies can be fully executed. The high demand of the nat- ural sources on this earth is challenging the high volume Build models that predict and optimize busi- ness outcomes Transform your company’s capabilities-Develop business-relevant analytics that can be put to use 01 03 04 02
  • 9. (c) Global Supply Chain Group, 2016 www.globalscgroup.com KeyElementsof Methodology PROS Example CONS Universally deployed in scientific studies and universities In commercial world, applications can be seen at top-tier consulting companies and their clients Collect necessary and sufficient data to prove or disprove the hypothesi Fast, actionable, and reliable Good mix of analytical rigor- and intuitive mastery Fact based Robust, well documented methodology No jumping to conclusions (that might prove to be erroneous in the hindsight No churning the ocean with endless data collection and analysis Brainstorm for hypothesis generation on key business issue Conduct necessary and sufficient analysis to prove or disprove the hypothesis Prepare detailed implementation plans including timeframes, milestones, responsibilities, and tracing mechanisms Decide on a future course of action based on results of previous steps, Implement and track Usually take longer than intuitive decision making. May not be suitable when there is no time-e.g. insolvent companies Most effective decision makers use this approach in disguise STRATEGIC THRUST-HYPOTHESIS TESTING (ARISTOTELIAN APPROACH) 1 3 2 4 5 6 1 6 5 23 4 01 02 03