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1. The CAAP® Model for Hiring and
Building High-Performance Teams
By Steven Lock
High Performance Strategist
FutureTHINK! Training & Consultancy
Singapore

2. International Labour Organisation (ILO)
• Less than 20 percent of
Vietnam’s workforce is
trained properly
• Many Vietnamese workers
do not meet the
requirements of the labor
market

3. 3
Look beyond Skills, Qualifications & Experience

4. The CAAP® High Performance Model

5. 5

6. Cultural Dimensions
Degree of Structure
Degree of Autonomy
Behavioural Values

7. Degree of
Structure
Hierarchy (how deep)
Span of Control (how wide)

8. Degree of
Autonomy
8
 Empowerment
 Decision Making
 Gen Y

9. Behavioral
Values
 Result focused,
internally
competitive
vs
 Loyalty, teamwork,
collaboration
9

10. When building High
Performance Teams,
first consider Cultural Fit

11. Attitude

12. Tale of Two Shoe Salesmen
Situation
hopeless!
Nobody wears
shoes!
Great
opportunity!
They don’t have
shoes!

14. Second, look for people
with great Attitude

15. Aptitude
15

16. Ability to:
Learn
Unlearn
Re-learn
Adaptable
Flexible

17. “It is not the strongest of the species that survives,
nor the most intelligent, but the one most responsive
to change.
~ Charles Darwin, “Father of Evolution”

18. 18

19. Third, look for those with
great Aptitude

20. Personality
20

21. 21

22. 22

23. 23

25. Do not ignore
Personality

26. How Do You Build a High Performance Team?
2 Steps
Hire the Right
People
• Culture
• Attitude
• Aptitude
• Personality
Lead Them Right
• Build Trust
• Establish
Communications
• Develop
Understanding
• Foster

27. The CAAP® High Performance Model

29. STEVEN LOCK
High Performance Strategist
FutureTHINK! Training & Consultancy LLP
+(65) 6827-9689 +(65) 9619-0816
As Featured on:
www.futurethink.com.sg
stevenlock@futurethink.
com.sg