Veronica Kirn Global Market Manager presents the shift in Analytics with Jeannine Calandra providing in depth product specifics for B2B Services Reporting & Analytics. This was presented at the InterConnect event in Las Vegas, NV for Technology professionals interesting in addressing their Business to Business (B2B) need for turning data into insight.
Dev Dives: Streamline document processing with UiPath Studio Web
Analytics in the Cloud and the ROI for B2B
1. Analytics in the Cloud:
Transform the Value
Chain with Data-Driven
Insights
VERONICA KIRN
JEANNINE CALANDRA
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1
3. Today’s Topics
• Introductions
• Transformative Shifts in Analytics
– Institute for Business Value (IBV) 2014 findings
– Why does speed matter?
– How to turn data into insights?
• The Importance of Analytics in B2B Integration
– What is B2B Cloud Services?
– How Analytics are integrated into the portfolio
• B2B Services Reporting & Analytics
– Is your business at risk?
– Report, Alert, Predict
– Why transactional reporting matters
– Process Visibility
– Demo
2
9. Shift 4: The value driver for big data shifted
from volume & variety to velocity & veracity
Introduction: The speed advantage
Data in many formsVariety
Data at speed Velocity
Data at scaleVolume
Data as trustworthy Veracity
4 Vs of big data
2012 differentiators 2014 differentiators
Scalable / extensible
infrastructure
Scalable storage
infrastructures
enable larger
workloads
High-capacity
warehouses support
the variety of data
Data integration
topped the data
priorities of most
organizations
Agile and flexible
infrastructure
Big data landing
platform expands the
structured and
unstructured data
available for usage
Real-time analysis
processing enables ‘in
the moment’ actions
Trustworthiness is
now the top data
priority across majority
of organizations
Source "Analytics: The real-world use of big data. How innovative organizations are extracting value from uncertain data."
IBM Institute for Business Value in collaboration with the Saïd Business School, University of Oxford. October 2012.
8
10. Today’s Topics
• Introductions
• Transformative Shifts in Analytics
– Institute for Business Value (IBV) 2014 findings
– Why does speed matter?
– How to turn data into insights?
• The Importance of Analytics in B2B Integration
– What is B2B Cloud Services?
– How Analytics are integrated into the portfolio
• B2B Services Reporting & Analytics
– Is your business at risk?
– Report, Alert, Predict
– Why transactional reporting matters
– Process Visibility
– Demo
9
12. Reduce the time and complexity of securely
and flexibly integrating 100% of partner
communities
Seamlessly automate and extend internal
business processes to external partners
Provide visibility into actionable information
across key IT and business processes
Accelerate the ROI of B2B projects and use
their internal resources where they need them most
The Modern Solution = visibility + security
13. Extend a customizable
website capability to your
small business partners
Services Reporting
& Analytics
Webforms
Transform how you monitor
incoming and outgoing
B2B transactions
We can help you Modernize to the Cloud
Flexible cloud technologies
and expert services;
fully managing your
communities
File Transfer Service
Integration Services
B2B
Cloud Services
Address complex
integration challenges
of partners,
suppliers and customers
Sterling Collaboration
Network offers a Global
connection to
340,000
trading entities
Secure, reliable file-based
business to business
Integration in the cloud
12
14. All of your B2B Integration needs on
One Global Network
Governance
&Analytics
Actionablevisibilityfor
business,operations
andcompliance
Managed File
Transfer
Security
Commonperimeter
services,proxyand
authentication
Cloud | On-Premise | Hybrid Self-Service | Outsourced | Hybrid
Deployment Options Management Options
Security-enhanced,
reliable data transfers
connecting systems,
communities and people
Integration
Gateways
Transformation
Engines
Orchestration and
automation
for key partner
processes
Single, universal
engine for internal
and external file and
message
transformation needs
Financial Operations Orchestrate financial transactions
for real time processing
Cloud
Services
Flexible cloud
technologies and
expert services host
business communities
15. Today’s Topics
• Introductions
• Transformative Shifts in Analytics
– Institute for Business Value (IBV) 2014 findings
– Why does speed matter?
– How to turn data into insights?
• The Importance of Analytics in B2B Integration
– What is B2B Cloud Services?
– How Analytics are integrated into the portfolio
• B2B Services Reporting & Analytics
– Is your business at risk?
– Report, Alert, Predict
– Why transactional reporting matters
– Process Visibility
– Demo
14
16. Lack of visibility into B2B transactions
puts businesses at risk:
• Risk of stock outages at customers
• Risk of being known as a poor supplier to customer
• Risk of shutting down assembly lines for lack of parts
• Risk of increased costs for expedited shipments
• Risk of penalties from customers
15
17. The solution…
• Visibility across end-to-end processes
• Allows clients to identify and correct negative
trends before they impact the business
– Obtain information on the go
– Manage business processes
• Order to Cash, Purchase to Pay, Logistics, Etc
• Automated trigger-based alerts
• Enables proactive response and mitigation
– Manage by exception
– Act on anomalies quickly
16
18. Your analytics and cloud strategy is your
business strategy
• Pacesetters use cloud to surface insights from data. They
reimagine business models, make better decisions and serve
customers in new ways to create winning business outcomes.
Source: IBM Center for Applied Insights Under cloud cover: How leaders are accelerating competitive differentiation that surveyed
802 cloud decision makers and users, spanning 13 countries and 24 industries.
2xthe revenue growth
Almost
2.5xhigher gross profit
growth than peers
Nearly
19. Provides in-depth and thoughtful reporting capabilities at your
fingertips
• Visibility across your B2B transactions
• Configurable reports
• Customizable alerts
• Clarity of trends across your Trading Partners
Why transactional reporting matters...
23. • Set thresholds by Trading Partner, Document Type, Direction, Status
• Receive notifications for activity that deviates from the "norm“
• Reach out to your partners to resolve issues
Manage by exception with alerts
24. Monitoring supplier performance in
meeting delivery deadlines and
SLAs results in:
• Reduced costs
• Increased customer
satisfaction
• Competitive advantage
• Faster time to revenue
Brand Manager – Active Sport
Kate
Retail’s biggest problem
“I need to ensure product is stocked and
on the shelf when my customers need it.”
25. The first step in our analytics
continuum that begins to look into
the document business content
Rather than looking at what is
happening with a single document
or a single document type, we will
look at the interaction between
multiple documents and business
partners
The power of linking documents together
26. Types of processes that can be modeled…
• Orders
• Purchase Order, Invoice, Acknowledgement, Ship Notice, etc.
• Logistics
• Load Tender, Bill of Lading, Shipment Status, Customs Info, etc.
• Manufacturing
• Inventory Inquiry, Product Activity, Order Status, etc.
• Warehousing
• Stock Transfer, Inventory Adjustment, Response, etc.
• Finance
• Credit Adjustment, Authorization, Invoice, Account Analysis, etc.
25
27. • Identify opportunities
• Monitor operations
• Spot trends
• Be alerted to exceptions and risks
• Make informed business decisions
B2B Services Reporting & Analytics
will help you…
28. 3 things you’ve learned today
B2B Services Reporting & Analytics
• Is a valuable option for B2B Services clients to add
to their current solution
• Is extremely flexible in filtering and displaying data
relevant for my role
• Is a great way to proactively manage my trading
partner relationships
IBM B2B Services Reporting & Analytics
29. • Is my business at risk due to a lack of
visibility?
• Do I have the tools I need to turn data into
actionable items?
• Am I keeping pace?
The 3 questions you should take away from
today…
31. Where do I learn more?
• Visit our product page for additional information.
Download the solution brief, white paper, access short
videos and more:
www.ibm.com/business-services-analytics
• Watch our 20 minute Webinar
http://www.rethinkyourcustomer.com/form/B2B-
WBR9?pid=SRC&cm_mmc=RTYC-B2B-WBR9-_-email-
_-vendorplaceholder-_-2014-12-31
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36. Analytics: The speed advantage
Why data-driven organizations are winning the race in today’s marketplace
35
Download the study at
ibm.biz/2014analytics
Listen to the replay of
our webinar to hear more
about the study findings
Ibm.biz/2014analyticswebcast
About the research
The IBM Institute for Business Value’s 2014 analytics survey was a comprehensive look at the use of data and analytics by companies, governments and other organizations around the globe. We surveyed more than 1,000 business and IT executives from 67 countries (see Figures below).
The survey was available online for eight weeks in 2013 (July through August) and offered in six languages: English, Simplified Chinese, French, Japanese, Russian and Spanish. Some respondents self selected based on interest in the topic, and additional invitations were sent based on IBM relationships. Survey topics included executive activities, business process activities, data management practices, human resources management, competency measures, software usage and hardware implementation.
The questions were designed to help us understand how and why organizations are using data and analytics today. To identify which capabilities were most responsible for value creation though the use of data, we started with a wide ranging survey to examine more than 50 analytic processes, as well as understand the collection level of 18 types of data; the competency level of data and analytics skills for key analysis techniques; and implementation levels of hardware, software and data management components.
Shift 1:
A solid majority of organizations are now realizing a return on their big data investments within a year.
Most organizations (63 percent) realize a positive return on their analytic investments within one year, and more than one-in-four respondents (26 percent) realize a positive return within six months.
This marks the start of a trend toward positive returns, with a 10 percent year-to-year uptick over the 57 percent that reported a return within a year in 2013.
Moreover, 49 percent of organizations that have implemented one or more big data technologies into production reported that returns met or exceeded their expected returns; another 45 percent of implementations were under evaluation. Only 6 percent reported that returns failed to meet expectations.
Shift 2:
Customer centricity still dominates analytics activities, but organizations are increasingly targeting operational challenges.
While customer-centric objectives are still the primary focus for a majority of organizations, more are starting to integrate big data technologies into back-office and operational processes.
In more than half of all organizations, business executives are demanding more data insights primarily to create stronger relationships with customers:
31 percent are working to improve customer acquisition through the use of data and analytics, while the other 22 percent are targeting improvements in customer experience
But it’s not all about the customer. Two out of five organizations – 40 percent – are focusing data and analytics on operational objectives, a significant increase from 2013 when only 25 percent of organizations were focused on operations. In the past year, as executives have seen front-office analytics deliver powerful results, they have started to apply these new technologies to manage operational costs even more tightly.
Shift 3
Integrating digital capabilities into business processes is transforming organizations.
A near majority of organizations (46 percent) are re-inventing business processes by integrating digital capabilities. By transforming processes, these organizations are creating the agility, flexibility and precision that enable new growth. And they are using digital capabilities -- like social and mobile technologies -- to change the way people connect, transact and engage with companies, institutions and governments, as well as how they create mutual value.
In a digital transformation, organizations are focused on ways to better leverage the available data to either to grow revenues or cut costs, although the majority of digital transformations are focused on customer-centric outcomes. Meanwhile, new forms of data and advanced analysis methods have opened up new avenues of cost reduction and agility within business processes.
In a combined digital and process transformation, organizations examine the end-to-end process or experience and both integrate analytics into the business process and streamline its operations simultaneously.
Shift 4:
The value driver for big data has shifted from volume to velocity.
Big data's initial impact on organizations came in 2012 as the deluge of data crossed its tipping point. Organizations initially aimed big data investments at managing the often overwhelming amount and types of data suddenly available. In our 2012 analytics study, "Analytics: The real-world use of big data," we identified the characteristics differentiating organizations most was a scalable and extensible infrastructure. But just managing the volume and variety of data is no longer enough to outperform competitors.
Organizations using big data technologies broadly throughout their business functions -- capabilities that enable business functions to consume the data rather than just absorb it -- are creating the greatest impacts on business performance. Now we find the components most differentiating organizations creating the most value from data and analytics are those capable of creating an agile and flexible infrastructure, one designed to manage data efficiently and move it through the analytics process quickly.
Schroeck, Michael, Rebecca Shockley, Dr. Janet Smart, Professor Dolores Romero-Morales and Professor Peter Tufano.
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