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Summer Internship Project Report
ON
“JOB SATISFACTION”
OF PEE GEE FABRICS PVT.LTD.
Submitted to
R. B. Institute of Management Studies
IN PARTIAL FULFILLMENT OF THE
REQUIREMENT OF THE AWARD FOR THE DEGREE OF
MASTER OF BUSINESS ADMINISTRATION
In
Gujarat Technological University
UNDER THE GUIDANCE OF
Faculty Guide Company Guide
HARDIK PANDYA
(Assistant professor)
Submitted by
Ronak Patel
Varsha Sharma
Batch: 2012-14
MBA SEMESTER II
R. B. Institute of Management Studies
MBA PROGRAMME
Affiliated to Gujarat Technological University,
Ahmedabad
Company Certificate
“This is certified that Mr./Ms…………… and Mr./Ms.………………..
from………….Institute, have carried out the research on the subject
titled“……………… ……………” at this company/organization under the
supervision of ………… ……………..from ……. To……........ I also certify that,
the above mentioned students have carried the research work satisfactory.
Students’ Declaration
We, Ms. Varsha Sharma and Ms. Ronak Patel, hereby declare that the
report for Summer Project entitled “JOB SATISFACTION OF PEE GEE
FABRICS PVT. LTD” is a result of our own work and our indebtedness to other
work publications, references, if any, have been duly acknowledged.
Place : Ahmedabad (Signature)
Date : 31st July, 2013 Ms. Varsha Sharma
Ms. Ronak Patel
Institute’s Certificate
“Certified that this Summer Project Report Titled “EMPLOYEE JOB
SATISFACTION OF PEE GEE FABRICS PVT.LTD.” is the bonafide work of
Mr./Ms…………………………….. (Enrollment No………..) who carried out the
research under my supervision. I also certify further, that to the best of my
knowledge the work reported herein does not form part of any other project
report or dissertation on the basis of which a degree or award was conferred on
an earlier occasion on this or any other candidate.
Hardik Pandya
Project Guide
Assistant Professor
R.B. Institute of Management Studies
PREFACE
“PRACTICES MAKE MAN PERFECT”……..
Practice Makes man perfect “Practice studies Makes man knowledgeable”
Practical knowledge is power a man can do everything but practical knowledge a
man can perform well in field on management.
According to syllabus of master of business administration practice study has a
great importance. It is special fortitude at management knowledge is given during
regular study with practically in the management field.
Our practical training is a part our courage and it is more important for each
student because classroom discussion is not enough to provide the student with
oriental requirement of the deserve.
In MBA SEM 3, Practical training at a compulsory subject for every student
prepare a report on practical study during 6 to 8 weeks dear of units in any area.
It is our pleasure that we got an opportunity to visit PEE GEE Fabrics Pvt. Ltd.
Under the practical we have been assigned “Job Satisfaction reports”.
ACKNOWLEDGEMENT
We deeply express our profound gratitude and whole hearted thanks to our
beloved R.B. Institute of management studies, who provided necessary facilities,
guidance and endless encouragement, which helped me soundly.
We are thankful to PEE GEE FABRICS as a whole for providing us the
opportunity to learn from their systematic approach of accomplishing the work.
We are very grateful to all its employees for their cooperation in successful
completion of our project.
We wish to express our gratitude to Mr. Girish Limbachiya chief financial officer
of PEE GEE FABRICS for their constant supervision during our entire project
work.
We would like to thank our faculty guide Mr. Hardik Pandya, assistant professor
of R. B. institute of management studies for their excellent guidance and
dedicated development.
We would like to thank our friends and family members for their cooperation in
completing project successfully.
Date: 31st
July, 2013
Place: Ahmedabad
EXECUTIVE SUMMARY
Practical study is the essential subject of M.B.A. and under that we have
one reputed company that is PEE GEE FABRICS.
We were given the task of finding out that cause & given maximum
suggestion to improve it.
Our first step of report is to finding out company’s employee job
satisfaction with the help of different approach.
We tell with confidence that implement our recommendation in practice
there will be certain level of improvement in their behavior towards employees.
Manager of company want that every year he ready to welcome M.B.A.
student for industrial training because he knew the important of this training and
other reason is by this training company & student both get benefits.
CONTENTS
NO Particular Page No
Preface
Acknowledgement
Executive summary
1. History
2. General information
3. Introduction of Human resource
4. Objective & Scope of the study
5. Research Methodology
6. Data analysis
7. Findings
8. Conclusion
9. Bibliography
10. Annexure
INDUSTRY
OVERVIEW
The Textile Sector in India ranks next to Agriculture. Textile is one of
India’s oldest industries and has a formidable presence in the national economy
in as much as it contributes to about 14 per cent of manufacturing value-addition,
accounts for around one-third of our gross export earnings and provides gainful
employment to millions of people. The textile industry occupies a unique
place in our country. One of the earliest to come into existence in India, it
accounts for 14% of the total Industrial production, contributes to nearly 30% of
the total exports and is the second largest employment generator after
agriculture.
Textile Industry is providing one of the most basic needs of people and the
holds importance; maintaining sustained growth for improving quality of life. It
has a unique position as a self-reliant industry, from the production of raw
materials to the delivery of finished products, with substantial value-addition at
each stage of processing; it is a major contribution to the country's economy.
The textile industry is primarily concerned with the design, manufacture,
trade and distribution of fabrics. Textile manufacturing has come a long way,
from domestic production using wool, cotton and flax in historical times to
organized industry using spinning wheels and handlooms in the 18th Century to
current day, leveraging modern techniques, electronics and innovation in man-
made fibres to produce almost any type of cloth or design a person could desire.
HISTORY
DETAILS OF PEE GEE GROUP OF COMPANIES
Pee gee fabrics Pvt. Ltd.
Pee gee Fabrics Pvt. Ltd. is incorporated in 1991 and manufacturing value
added and quality fabrics. Pee Gee Fabrics have been certified as equivalent to
any international standard by international testing agencies like Intertek Testing
Services, SGC Ltd. Our Stretch Fabrics has been approved by Dupont and we
have been approved for Lycra hand tags supplied by Dupont. Prem Industries is
also doing job work of Pee Gee Fabrics Pvt. Ltd.
Pee Gee Finance
Pee Gee Finance is dealing in the share and securities. Pee Gee Finance
has started trading in fabrics from current year. A Prem industry is doing the
processing work of Pee Gee Finance also.
Pee Gee synthetics Pvt. Ltd.
The Pee Gee Synthetics Pvt. Ltd., a company was incorporated to export
the Finished Fabrics in international market in year 1987. Now Pee Gee
Synthetics have Rs. 900 laces as accumulated Reserve. Pee Gee Synthetics
Pvt. Ltd. is one of customers of Prem Industries.
M/s L.S.Syntax
A Small scale industry started in March, 2004 by proprietor Shri
Lakhbirsingh Premsingh-HUF. M/s L.S. Syntax got very good market in South
and Middle Asia.
M/s Prem Tex Fab
A small Scale Industries stated in April, 2005 by Proprietor Sukhbirsingh
Amarjitsingh-HUF. The commercial production stated in month of August, 2005
and got very good response in Local market.
GENERAL
INFORMATION
 Company name
Pee Gee Fabrics Pvt. Ltd
 Registered office address
186/A, G.I.D.C., Naroda, Ahmedabad
 Plant address
58-61, G.I.D.C., Naroda, Ahmedabad-382330
 Board of Director
Lakhbir Singh Dang (Director)
Amarjit Singh Dang (Director)
Sukhbir Singh Dang (Director)
K.S Sukla (C.E.O)
Santosh Pandya (Production Manager)
P.Prajapati (Purchase Manager)
Sandeep Thakkar (Export-Import Manager)
 Working person’s under Account department:
10 Employees are working under account department
 Types of working going on in company:
Weaving & processing of Suiting Shirting
 Types of material prepared in company:
 Grey
 Shirting
 Suiting
 Home fabrics
 Company Relationship with Bank:
 SBI
 HDFC
 The States of India in which Materials are supplied:
 Delhi
 Uttar Pradesh
 Haryana
 Bihar
 West Bengal
 Maharashtra
 Gujarat
 Rajasthan
 The other country in which material are export:
 Canada
 Thailand
 U.K.
VISION
To be a company recognize for its art of textile and best business practice.
MISSION
The mission of our group companies is to get success and profitable
growth by innovation according to latest trend, fulfilling demands for quality with
quantity, worldwide local presence and highly motivation with group members.
Our goal besides business is to make healthy and grateful relationships
with our vendors and partners and to work with high trust and integrity. For us our
customers are the ones who decide what they need, how they need, when they
need and we make sure that the required standards are delivered to them.
OBJECTIVE OF THE UNIT
The main objective of the unit is to increase export, earn foreign exchange
to the country, transfer to the latest technologies stimulate direct foreign
investment and to generate additional employment.
SWOT Analysis of PEE GEE FABRICS……….
Strengths
 Self reliance
 Manufacturing flexibility
 Abundance of raw material Production
 Design expertise
 Availability of cheap labour
 Growing economy anddomestic market
 Progressive reforms
Weakness
 Highly fragmented
 High dependence on cotton
 Lower productivity
 Declining mill segment
 Technological obsolescence
 Non‐participants in trade agreements
Opportunities
 End of quota regime
 Shift in domestic market to branded readymade garments
 Increased disposable income
 Emerging mall culture and retail expansion
Threats
 Stiff competition from Developing countries; Especially China
 Pricing pressure
 Locational disadvantage
 International labour and Environmental laws
OBJECTIVE
&
SCOPE OF THE STUDY
OBJECTIVE OF THE STUDY
The main aim of the study is to analyze and examine level of job
satisfaction among the PEE GEE FABRICS employees and to know the
problems faced by the employees of the various categories. The specific
objectives are as follow:
 To observe the level of satisfaction among of employees relating to the
nature of the job and other factors.
 To identify the extent of job satisfaction in the PEE GEE FABRICS
employees and its impact on the job performance of the employees.
 To evaluate the working environment in PEE GEE FABRICS.
 To examine satisfaction regarding the salary and other benefits of its
employees.
 To suggest suitable measures to improve the overall satisfaction of the
employees in the organization.
SCOPE OF THE STUDY
In the survey an attempt has been made to analyze the job satisfaction of
employees of PEE GEE FABRICS. The study tries to understand the level of
satisfaction among the employees of PEE GEE FABRICS. It further explains the
area on which employees are mostly dissatisfied.
THEORETICAL
BACKGROUND
INTRODUCTION
Human resource considers to be most valuable asset in any organization.
It is the sum-total of inherent ability, acquired knowledge and skill represented by
talent and aptitudes of the employed person who comprise executives,
supervisor and the rank and file employees. It may be noted here that human
resource should be utilized to the maximum possible extent, in order to achieve
individual and organizational goals. It is thus the employee’s performance, which
ultimately decides, and attainment of goals. However, the employee performance
is to large extent, influenced by motivation and job satisfaction.
The term relates to the total relationship between an individual and the
employer for which he is paid. Satisfaction does mean the simple feeling state
accompanying the attainment of any goal; the end state is feeling accompanying
the attainment by an impulse of its objective. Job satisfaction does mean
absence of motivation at work. Research workers differently described the
factors contributing job satisfaction and job dissatisfaction.
The survey made regarding the job satisfaction in PEE GEE Fabrics Pvt.
Ltd. will facilitate and enables the management to know the perceptions inner
feeling regarding the job they are performing day-to-day basis. The term job
satisfaction reveals and focuses on the likes and dislikes of the employees of
PEE GEE Pvt. Ltd. In this particular study the researchers tries to identify the
causes for satisfaction and dissatisfaction among the employees. So this is the
most effective and selective instrument for diagnosing and peeping into the
employee’s problems.
Job satisfaction survey can give the most valuable information the
perceptions and causes. For satisfaction/dissatisfaction among the employees
attitude toward job satisfaction may be either positive or negative. This positive
feeling can be re-in forced and negative feelings can be rectified. This survey can
be treated as the most effective and efficient way, which makes the workers to
express their inner and real feelings undoubtedly.
For any future course of action/ development, which involves employee’s
participation, is considered. The management will get a picture their employee’s
acceptance and readiness. This survey also enables to avoid misinterpretation
and helps management in solving problems effectively. It is observed during
study some of the employees accepted the proposal survey research.
A perfectly contentment and satisfaction motivates an employees to be
confident with a high morale, it is an asset to organization as a whole.
Thus the high motivation and morale of an employee make him to remain
in the organization and encourage him to face cut throat competition and gives
him enough dynamism to face challenges.
Every human being possess him own unique resources, if properly
channels it by supportive and supplement, ultimately for achieving organization
goals.
As proper breathing and diet is necessary to healthy human being so as
contentment to the job satisfaction. This contentedness ultimately acts as a key
factor to human resource development.
Definition
Job satisfaction refers to a person’s feeling of satisfaction on the job,
which acts as a motivation to work. It is not the self-satisfaction, happiness or
self-contentment but the satisfaction on the job.
Hoppock describes job satisfaction as “any combination of psychological,
physiological and environment circumstances that cause and person truthfully to
say I am satisfied with my job.
Job satisfaction is defined as the “pleasurable emotional state resulting from the
appraisal of one’s job as achieving of facilitating the achievement of one’s job
values.
Job Satisfaction Leads To
 Motivates towards high productivity.
 Want to remain with organization
 Act effectively in crisis.
 Accept necessary changes without resentment or resistance.
 Promotes the interest of the workers in the organization.
Theories
There are vital differences among experts about the concept of job
satisfaction. Basically, there are approaches/ theories of job satisfaction.
They are :
1) Fulfillment theory
2) Discrepancy theory
3) Equity theory
4) Two-factor theory
(1) Fulfillment theory
The main aim of this theory is to measure satisfaction in
terms of rewards a person receives or the extents to which his
needs are satisfied. Job satisfaction cannot be regarded merely as
a function of how much a person receives from his job but it is
strength of the individual’s desire of his level of aspiration in a
particular area.
The main difficulty in his approach as observed by willing is
that job satisfaction is not only a function of what a person receives
but also what he feels he should receive, as there would be
considerable difference in the actual and expectations of persons.
(2) Discrepancy Theory
The proponents of this theory is that satisfaction is the function
of what a person actually receives from his job satisfaction and
what he thanks receives or expects to receive.
This approach does not make it clear whether or not over
satisfaction is a part of dissatisfaction and if so. How it differs from
dissatisfaction.
(3) Equity Theory
The proponents of this theory are of the view that a person’s
satisfaction determined by his perceived equity which in form is
determined by his input-output balance when compared to others
input-outputs balance. Input-output balance is the perceived ratio of
what a person received from his job relative to what he contributes
to the job.
(4) Two-Factor theory
This theory was developed by Herzberg , Mansur, Paterson
and cap well who identified certain factors as satisfiers and
dissatisfies.
Factors such as achievement, recognition responsibility etc.
are satisfiers, the presence of which causes satisfaction but their
absence does not result in dissatisfaction on the other hand the
factors such as supervision salary, working conditions etc are dis-
satisfiers the absence of which cause dissatisfaction however their
presence does not result in job satisfaction.
This theory is considered invalid as a person can get both
satisfaction and dissatisfaction at the same time.
DETERMINANTS OF JOB SATISFACTION
According to Abraham A.Kumar there two types of variables.
Which determine the job satisfaction of an individual. These are:
1. Organization variables
2. Personal variables
1. Organization variables:
i. Occupational Level:
The higher level of the job, the greater the satisfaction of the
individuals. This is because, higher level of jobs carry greater
prestige and self-control. This relationship between
occupational level and job satisfaction stems from social
reference group theory in our society values some jobs more
than others. Hence people in values like them more than those
who are in non-valued jobs. The relationship may also stem
from the need fulfillment theory.
ii. Job Content:
Greater the variation in job content and less the
repetitiveness with which the tasks must be performed, the
greater the satisfaction of the individuals involved. Since job
content in terms of variety and nature of tasks called for is a
function of occupational level. The theoretical arguments given
above apply here also.
iii. Considerate Leadership:
People to be treated with consideration, hence considerate
leadership results in higher job satisfaction than in considerate
leadership.
iv. Pay and promotional opportunities:
All other things being equal these two variables are
positively related to job satisfaction.
v. Interaction among Employees:
Here the question is, when interaction in the work group is a
source of job satisfaction and when it is not.
Interaction is more satisfying when:
a. It result in the cognition that other persons attitudes are
similar to ones own since, this permits are ready
calculability of the others behavior and constitute a
validation of ones self.
b. It results in being accepted by other and
c. It facilitates and achievement of goals.
2. Personal variables
For some people, it appears that most jobs will be dissatisfying
irrespective of the organizational conditions,Where for other most
jobs will be satisfying personal variables like age,educational level,
sex etc. are responsible for this difference.
(1) Age :
Most of the evidence on the relation between age and job
satisfaction, holding such factors as occupational level constant,
seems to indicate that there is generally a positive relationship
between the two variables up to the pre-retirement years and then
there is a sharp decrease in satisfaction. An individual aspires for
better and more prestigious jobs in later years of his life. Findings his
channels for advancement blocked, his satisfaction declines.
(2) Educational Level :
With occupational level held constant there is a negative
relationship between the educational level and job satisfaction. The higher
the education, the higher the Reference group which the individual looks
to for guidance to evaluate his job rewards.
(3) Role Perception :
Different individuals hold different perceptions about their role,
i.e.the kind of activities and behaviours they should engage in to perform
there job successfully. Job satisfaction is determined by this factor also.
The more accurate the role perception of an individual, the greater his
satisfaction.
(4) Sex :
There is as yet no consistent evidence as to whether women are
more satisfied with their jobs than men, holding such factors as job and
occupational level constant. One might predict this to be the case,
considering the generally low occupational aspiration of women.
The importance of high job satisfaction:
The importance of job satisfaction is obvious. Managers should be
concerned with the level of job satisfaction in their organizations for at
least three reasons:
(1) There is clear evidence that dissatisfied sales persons skip work
more often and are more likely to resign;
(2) It has been demonstrated that satisfied sales persons have
better health and live longer: and
(3) Satisfaction on the job carries over to the sales person’s life
outside the job.
HYPOTHESES
HYPOTHESIS
It is known fact to all that keeping a employee happy is management’s
responsibility as to get the work done perfectly. But, to feel happy is employee’s
perception. So a satisfied employees is essential element for improving efficiency
and effectiveness.
Hypothesis-1:
Ho: There is no significant relationship between experience of
employees and their overall job satisfaction.
H1: There is a significant relationship between experience of
employees and their overall job satisfaction
ANOVAb
Model Sum of
Squares
df Mean Square F Sig.
1 Regression 4.198 1 4.198 7.851 .006a
Residual 52.392 98 .535
Total 56.590 99
a. Predictors:(Constant),From how many years have you working in PEE GEE FABRICS?
b. DependentVariable:Rate your overall Satisfaction with your job?
Coefficients
Model Summary
Model R R Square Adjusted R
Square
Std. Error of
the Estimate
1 .272a
.074 .065 .731
a. Predictors: (Constant),From how many years have you working
in PEE GEE FABRICS?
Model Unstandardized Coefficients Standardized
Coefficients
t Sig.
B Std. Error Beta
1 (Constant) 2.799 .223 12.570 .000
From how manyyears
have you working in PEE
GEE FABRICS?
-.210 .075 -.272 -2.802 .006
a. DependentVariable:Rate your overall Satisfaction with your job?
Hypothesis-2:
Ho: There is no significant relationship between working hours and overall
job satisfaction.
H1: There is a significant relationship between working hours and their
overall job satisfaction.
Model Summary
Model R R Square Adjusted R
Square
Std. Error of
the Estimate
1 .316a
.100 .091 .721
a. Predictors: (Constant),Working hours at PEE GEE Companyis
satisfactory.
ANOVAb
Model Sum of
Squares
df Mean Square F Sig.
1 Regression 5.645 1 5.645 10.859 .001a
Residual 50.945 98 .520
Total 56.590 99
a. Predictors:(Constant),Working hours at PEE GEE Companyis satisfactory.
b. DependentVariable:Rate your overall Satisfaction with your job?
Coefficientsa
Model Unstandardized Coefficients Standardized
Coefficients
t Sig.
B Std. Error Beta
1 (Constant) 1.394 .258 5.406 .000
Working hours at PEE
GEE Companyis
satisfactory.
.414 .126 .316 3.295 .001
a. DependentVariable:Rate your overall Satisfaction with your job?
RESEARCH
METHODOLOGY
METHODOLOGY
Meaning:
In common, language research refers to a search for knowledge.
We can also define Research as a scientific and systematic search for
pertinent information on a specific topic. Thus, research is an original
contribution to the existing stock of knowledge making for its
advancement. It is a purposive investigation. The main aim of research is
to find out the truth which is hidden and which has not been discovered
yet. Research process involves defining the problem, formulating the
hypothesis, organizing and evaluating the data, deriving inference and
conclusion after careful testing.
Researchdesign
A research design is a master plan, which specifies various
methods and procedure for collecting and analyzing the needed
information. In the present study a descriptive cum exploratory research
design has been followed.
Collection of data
In the preparation of this report, we get the data from different
sources. The sources of data as follows:
 Primary data:
This data is gathered from first hand information sources by
the researcher, this data collection from employees, managers,
clerks etc. by administrating the questionnaire having face to
face interaction with employees.
 Secondary data:
This will give the theoretical basis required for the presentation
which can be available from various sources such as magazines,
office files, inter office manual and web site.
Sampling
Data source Primary
Research approaches Survey
Research instrument Questionnaire
Sampling Judgmental-cum-convenience
Sample size 100 employees
Contact method Personal Interview
Sampling unit Employees
Data collection instrument
The present research plan calls for gathering the primary data due
to its specific requirements. The primary data has been collected with the
help of well-structured questionnaire. The main components of
questionnaire includes sub-groups Job, Co- Workers, Supervisors,
Department, Organization. It includes 30 questions related to key drivers
of employee engagement.
DATA
ANALYSIS
DATA PROCESSING AND ANALYSING
Data, which is gathered by administering questionnaires, was processed
in simple manner to determine the level of satisfaction among employees. Every
response was assigned some score based on this overall satisfaction level was
determined.
Data collected is carefully tabulated and analyzed by using satisfaction
methods and also various graphs are used.
1. From how many years have you working in PEE GEE
FABRICS?
Table:- 6.1
Work
experience in
PEE GEE
Frequency Percentage
0-3 7 7
3-5 38 38
5-7 22 22
more than 7
years 33 33
Total 100 100
0
5
10
15
20
25
30
35
40
0-3 3-5 5-7 more than 7
years
7
38
22
33
Percent
Percent
Interpretation:-
 In the organization, the research study shows that 38 % employees are
working from 5 years.
 Around the 33% employees have experience of more than 7 years.
 In Pee Gee industries 7% employees are new, whose have less than 3
years experience.
 Around 22% employees have experience between 5 to 7 years of Pee
Gee industries.
2. Your work is according to your qualification and skills
Options Frequency Percent
strongly
agree
11 11
Agree 72 72
Neutral 14 14
Disagree 3 3
Total 100 100
0
10
20
30
40
50
60
70
80
strongly
agree
Agree Neutral Disagree
11
72
14
3
Percent
Percent
Interpretation:-
 According to this information 72% employees satisfied to their job
position and they agree to their work is according to their
qualification and skills, when 11% strongly agree to their work is
based on their qualification.
 3% employees of Pee Gee industries feel that their work is not
according to their skills and qualification.
 Therefore we can say that most of the employees are satisfied to
their job compare than which is not.
3. Employees are satisfied with the top management
Options Frequency Percent
Strongly
Agree
14 14
Agree 60 60
Neutral 24 24
Disagree 2 2
Total 100 100
Interpretation:-
0
10
20
30
40
50
60
Strongly
Agree
Agree Neutral Disagree
14
60
24
2
Percent
Percent
 This research shows that most of employees are satisfied to the top
management.
 In this study 60% employees satisfied and 14% employees highly
satisfied to the top management.
 Only 2% employees dissatisfied with the top management.
 According to this information we can say that most of Pee Gee
Fabrics employees are satisfied with their company’s owners,
directors, and managers.
4. Working hours at PEE GEE Company is satisfactory.
Frequency Percent
Strongly
agree
17 17
Agree 70 70
Neutral 12 12
Disagree 1 1
Total 100 100
0
10
20
30
40
50
60
70
Strongly
agree
Agree Neutral Disagree
17
70
12
1
Percent
Percent
Interpretation:-
 According to this research study 70% employees are agree and
17% employees are strongly agree with working hours of Pee
Gee Pvt Ltd.
 The most of employees of this company satisfied with timing of
their work.
 Only 1% employees disagree to their timing of work.
 Thus, by the help of this study we can say that the most of
employees of Pee Gee industries satisfied to their work timing of
10 a.m. to 6 p.m.
5. Employees inthe organization have necessaryauthority to
perform their duties effectively.
Options Frequency Percent
Strongly
agree
14 14
Agree 49 49
Neutral 33 33
Disagree 4 4
Total 100 100
0
10
20
30
40
50
Strongly
agree
Agree Neutral Disagree
14
49
33
4
Percent
Percent
Interpretation:-
 This research study shows that 49% employees believe that they
have necessary authority to perform their duties effectively when
14% employees strongly agree to that they have necessary
authority to perform their duties effectively.
 4% employees of Pee Gee industries feel that they not have any
authority to perform their duties effectively.
 According to this study, we can say that the top management of
Pee Gee industries gives the authority to the employees to do work
by their own way.
6. Organization organizes counseling programs for the
employees regularly
Frequency Percent
Strongly
agree
3 3
Agree 46 46
Neutral 46 46
Disagree 5 5
Total 100 100
0
10
20
30
40
50
Strongly
agree
Agree Neutral Disagree
3
46 46
5
Percent
Percent
Interpretation:-
 According to this information 46% employees says that the Pee
Gee industries organizes the counseling programs for them, But the
46% employees.
 5% employees says that the industries not organizes the
counseling programs for them.
7. Employees inPEE GEE Company share experience to help
each other.
Options Frequency Percent
Strongly
agree
8 8
Agree 65 65
Neutral 23 23
Disagree 4 4
Total 100 100
0
10
20
30
40
50
60
70
Strorngly
agree
Agree Neutral Disagree
8
65
23
4
Percent
Percent
Interpretation:
 This study shows that 65% employees in Pee Gee industries share
experience to help each other.
 4% employees say that the employees in Pee Gee industries do
not share their experience to help each other.
8. Employees get Appreciationand rewards if the desired work
/ targets are accomplished
Options
Frequency Percent
Strongly
agree
18 18
Agree 54 54
Neutral 27 27
Disagree 1 1
Total 100 100
0
10
20
30
40
50
60
Strongly
agree
Agree Neutral Disagree
18
54
27
1
Percent
Percent
Interpretation:-
 Most of the employees say that they get appreciation and rewards if
the desired targets are accomplished.
 Only 1% employees says that they don’t get appreciation and
rewards if the desired work are accomplished.
 Thus we can says that the employees get rewards if they complete
the targets.
9. Company has good career prospectforits employees
Options Frequency Percent
Strongly
agree
10 10
Agree 58 58
Neutral 30 30
Disagree 2 2
Total 100 100
0
10
20
30
40
50
60
Strongly
agree
Agree Neutral Disagree
10
58
30
2
Percent
Percent
Interpretation:-
 Most of employees agree that company has good career prospect for its
employees.
 Few employees are believes that company has not good career prospect
for its employees.
10. Physical working condition in the Company is satisfactory
Options
Frequency Percent
Strongly agree 20 20
Agree 61 61
neutral 19 19
Total 100 100
0
10
20
30
40
50
60
70
Strongly agree Agree neutral
20
61
19
Percent
Percent
Interpretation:-
 According to this study 20% are belives that system of working in the
compaany easiest not hard.
 Most of the employees are satisfied with the physical working condition of
company.
11. Top management involves employees in the management
decision
Options Frequency Percent
Strongly agree 12 12
Agree 67 67
Neutral 18 18
Disagree 3 3
Total 100 100
0
10
20
30
40
50
60
70
Strongly
agree
Agree Neutral Disagree
12
67
18
3
Percent
Percent
Interpretation:-
 Most of employees believes that top management involves
employees in the management decision.
 Few employees are says that top management not involves
employees in management decision.
12. Welfare facilities provided to the employees by the
organization are satisfactory
Frequency Percent
Strong agree 9 9
Agree 48 48
Neutral 40 40
Disagree 3 3
Total 100 100
0
10
20
30
40
50
Strong agree Agree Neutral Disagree
9
48
40
3
Percent
Percent
Interpretation:-
 Most of the employees say that company provides satisfactory
welfare facility to them.
 Few employees are dissatisfied with providing welfare facility to
them by company.
13. Which of the following factors motivates you most?
Options Frequency Percent
Salary increase 42 42
Promotion 44 44
Leave 1 1
Motivational talks 11 11
Recognition 2 2
Total 100 100
0
5
10
15
20
25
30
35
40
45
42
44
1
11
2
Percent
Percent
Interpretation:-
 In an organization, 44% Employees are motivates by
considering promotion factor.
 42% employees says that they are motivates by increases
their salary and 11% employees are influence by
motivational talks.
 2% employees are motivates by recognition and only 1%
employees are influence by leave.
 According to this survey most of employees are motivates by
promotion and salary increase.
14. Your company recognize and acknowledge your work
Options Frequency Percent
Strongly Agree 9 9
Agree 68 68
Neutral 19 19
Disagree 4 4
Total 100 100
0
10
20
30
40
50
60
70
Strongly
Agree
Agree Neutral Disagree
9
68
19
4
Percent
Percent
Interpretation:-
 In PEE GEE Company, only 9% employees are strongly agree towards
work are recognize and acknowledge by company.
 68% employees are agree that company recognize and acknowledge their
work.
 Few employees are says that company recognize and acknowledge their
work sometimes.
 4% employees are believes that company are not recognized their work.
 According to this study most of employees are agree that company
recognize their work and only 4% are disagree.
15. Company provides satisfactory Salary according to the
work
0
10
20
30
40
50
60
70
Strongly
agree
Agree Neutral Disagree
11
67
17
5
Percent
Percent
Options Frequency Percent
Strongly agree 11 11
Agree 67 67
Neutral 17 17
Disagree 5 5
Total 100 100
Interpretation:-
 11% employees are strongly agree by getting satisfactory salary.
 67% employees are satisfied with that company provide salary
according to their work.
 Only few means 5% are believes that company not provides salary
according to their work. They are dissatisfied.
 According to this survey most of employee are satisfied with the
company provide salary according to their work.
16. Rate your overall Satisfaction with your job?
Options Frequen
cy
Percent
Highly satisfied 15 15
Satisfied 52 52
Average 29 29
Dissatisfied 4 4
Total 100 100
0
10
20
30
40
50
60
Highly
satisfied
Satisfied Average Dissatisfied
15
52
29
4
Percent
Percent
Interpretations:-
 15% are employees are highly satisfied with their job.
 Most of employees are satisfied with their job.
 Only few are dissatisfied with their job.
 According to this study mostof employees are satisfied with their
job and few employees are dissatisfied.
Cross tabulation of Work Experience and Perception of
employee regarding the job that is as per his qualification:-
Cross tabulation: 1
From how many years have you working in PEE GEE FABRICS? * Your work is according to your
qualification and skills Cross tabulation
Count
Your work is according to your qualification and skills Total
Strongly
agree
agree neutral Disagree
From how many
years have you
working in PEE
GEE FABRICS?
0-3 0 6 0 1 7
3-5 1 27 8 2 38
5-7 2 15 5 0 22
more than 7 years 8 24 1 0 33
Total 11 72 14 3 100
Cross tabulation: 2
Employees are satisfied with the top management and Working hours at PEE GEE Company
is satisfactory. Cross tabulation
Count
Working hours at PEE GEE Company is
satisfactory.
Total
Strongly
agree
Agree Neutral Disagre
e
Employees are
satisfied with the top
management
Strongly
agree
4 9 1 0 14
Agree 11 43 6 0 60
Neutral 1 17 5 1 24
Disagree 1 1 0 0 2
Total 17 70 12 1 100
Cross tabulation: 3
Your company recognize and ackowledge your work and Company provides satisfactory
Salary according to the work Cross tabulation
Count
Companyprovides satisfactory Salary according to the
work
Total
Strongly
agree
Agree Neutral Disagree
Your company
recognize and
ackowledge your
work
Strongly
agree
6 3 0 0 9
Agree 5 56 7 0 68
Neutral 0 8 8 3 19
Disagree 0 0 2 2 4
Total 11 67 17 5 100
Cross tabulation: 4
which of the following factors motivates you most? and Employees get Appreciation and rewards if
the desired work / targets are accomplished Cross tabulation
Count
Employees get Appreciation and rewards if the
desired work / targets are accomplished
Total
Strongly
agree
Agree Neural Disagre
e
which of the following
factors motivates you
most?
Salary increase 6 20 15 1 42
Promotion 11 26 7 0 44
Leave 0 1 0 0 1
Motivational
talks
1 7 3 0 11
Recognition 0 0 2 0 2
Total 18 54 27 1 100
CONCLUSION
CONCLUSION
Besides several other factors the economic development of a country
depends upon the effective functioning of employees. In order to achieve this the
superiors and the states should take necessary steps for the satisfaction of
employees in their respective jobs.
 Almost all the employees are satisfied with the wages paid to them.
 Employees are satisfied with the present working conditions and feel
secure about their job.
 Management shares a very good relation with the workers.
 Employees are satisfied with the facilities provided to them and are
free to express their views freely workstation.
 Supervisors are ready to clear the doubts and help in improving their
performance.
 33% employees have more than 7 years experience with PEE GEE
Company.
 72% employees are believe that their work is according to their
qualification and skill.
 Most of the employees are satisfied with the top management.
 75% employees are satisfied with the working hours at PEE GEE
Company.
 Most of the employees believes that organization have a necessary
authority to perform their duty effectively.
 Employees of the PEE GEE Company share their experience with
their colleagues for helping them.
 54% employees agree that organization gives appreciation and
rewards if the desired work accomplished.
 Company has good career prospect for its employees and physical
working condition of company is satisfactory.
 Most of the employees believes that top management involves
employees in management decision and welfare facilities are
provided to the employees satisfactory.
 According to survey, promotion becomes most important factors to
motivate employees.
 Companies recognize and acknowledge employees work according
to most of employees.
 52% employees are satisfied with their job in a PEE GEE Company
Overall the employees of PEE GEE are having a very high job satisfaction
and hence they are working with great enthusiasm and zeal to achieve their
organizations goal.
SUGGESTION
BIBLIOGRAPHY
ANNEXURE
QUESTIONNAIRE
Profile:-
 Name:
 Age:
1. From how many years have you been working in PEE GEE FABRICS?
a. 0-3 Years b. 3-5 Years
c. 5 to 7 Years d. More than 7 Years
2. Your work is according to your qualification and skills.
a. Strongly Agree b. Agree
c. Neutral d. Disagree
e. Strongly Disagree
3. Employees are satisfied with the top Management.
a. Strongly Agree b. Agree
c. Neutral d. Disagree
e. Strongly Disagree
4. Working hours at PEE GEE Company is satisfactory.
a. Strongly Agree b. Agree
c. Neutral d. Disagree
e. Strongly Disagree
5. “Employees in the organization have necessary authority to perform their
duties effectively”.
a. Strongly Agree b. Agree
c. Neutral d. Disagree
e. Strongly Disagree
6. “Organization organizes counseling programs for the employees
regularly”.
a. Strongly Agree b. Agree
c. Neutral d. Disagree
e. Strongly Disagree
7. “Employees in PEE GEE Company share experience to help each other”.
a. Strongly Agree b. Agree
c. Neutral d. Disagree
e. Strongly Disagree
8. “Employees get Appreciation and rewards if the desired work / targets are
accomplished”.
a. Strongly Agree b. Agree
c. Neutral d. Disagree
e. Strongly Disagree
9. “Company has good career prospect for its employees”.
a. Strongly Agree b. Agree
c. Neutral d. Disagree
e. Strongly Disagree
10. “Physical working condition in the Company is satisfactory”.
a. Strongly Agree b. Agree
c. Neutral d. Disagree
e. Strongly Disagree
11.“Top management involves employees in the management decisions”.
a. Strongly Agree b. Agree
c. Neutral d. Disagree
e. Strongly Disagree
12.“Welfare facilities provided to the employees by the organization are
satisfactory”.
a. Strongly Agree b. Agree
c. Neutral d. Disagree
e. Strongly Disagree
13.Which of the following factors which motivates you most ?
a. Salary Increase b. Promotion
c. Leave d. Motivational talks
e. Recognition
14.Your company recognize and acknowledge your work.
a. Strongly Agree b. Agree
c. Neutral d. Disagree
e. Strongly Disagree
15.Company provides satisfactory Salary according to the Work.
a. Strongly Agree b. Agree
c. Neutral d. Disagree
e. Strongly Disagree
16.Rate your Overall Satisfaction with your Job?
a. Highly Satisfied b. Satisfied
c. Average d. Dissatisfied
e. Highly Dissatisfied
Job satisfaction

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Job satisfaction

  • 1. Summer Internship Project Report ON “JOB SATISFACTION” OF PEE GEE FABRICS PVT.LTD. Submitted to R. B. Institute of Management Studies IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE AWARD FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION In Gujarat Technological University UNDER THE GUIDANCE OF Faculty Guide Company Guide HARDIK PANDYA (Assistant professor) Submitted by Ronak Patel Varsha Sharma Batch: 2012-14 MBA SEMESTER II R. B. Institute of Management Studies MBA PROGRAMME Affiliated to Gujarat Technological University, Ahmedabad
  • 2. Company Certificate “This is certified that Mr./Ms…………… and Mr./Ms.……………….. from………….Institute, have carried out the research on the subject titled“……………… ……………” at this company/organization under the supervision of ………… ……………..from ……. To……........ I also certify that, the above mentioned students have carried the research work satisfactory.
  • 3. Students’ Declaration We, Ms. Varsha Sharma and Ms. Ronak Patel, hereby declare that the report for Summer Project entitled “JOB SATISFACTION OF PEE GEE FABRICS PVT. LTD” is a result of our own work and our indebtedness to other work publications, references, if any, have been duly acknowledged. Place : Ahmedabad (Signature) Date : 31st July, 2013 Ms. Varsha Sharma Ms. Ronak Patel
  • 4. Institute’s Certificate “Certified that this Summer Project Report Titled “EMPLOYEE JOB SATISFACTION OF PEE GEE FABRICS PVT.LTD.” is the bonafide work of Mr./Ms…………………………….. (Enrollment No………..) who carried out the research under my supervision. I also certify further, that to the best of my knowledge the work reported herein does not form part of any other project report or dissertation on the basis of which a degree or award was conferred on an earlier occasion on this or any other candidate. Hardik Pandya Project Guide Assistant Professor R.B. Institute of Management Studies
  • 5. PREFACE “PRACTICES MAKE MAN PERFECT”…….. Practice Makes man perfect “Practice studies Makes man knowledgeable” Practical knowledge is power a man can do everything but practical knowledge a man can perform well in field on management. According to syllabus of master of business administration practice study has a great importance. It is special fortitude at management knowledge is given during regular study with practically in the management field. Our practical training is a part our courage and it is more important for each student because classroom discussion is not enough to provide the student with oriental requirement of the deserve. In MBA SEM 3, Practical training at a compulsory subject for every student prepare a report on practical study during 6 to 8 weeks dear of units in any area. It is our pleasure that we got an opportunity to visit PEE GEE Fabrics Pvt. Ltd. Under the practical we have been assigned “Job Satisfaction reports”.
  • 6. ACKNOWLEDGEMENT We deeply express our profound gratitude and whole hearted thanks to our beloved R.B. Institute of management studies, who provided necessary facilities, guidance and endless encouragement, which helped me soundly. We are thankful to PEE GEE FABRICS as a whole for providing us the opportunity to learn from their systematic approach of accomplishing the work. We are very grateful to all its employees for their cooperation in successful completion of our project. We wish to express our gratitude to Mr. Girish Limbachiya chief financial officer of PEE GEE FABRICS for their constant supervision during our entire project work. We would like to thank our faculty guide Mr. Hardik Pandya, assistant professor of R. B. institute of management studies for their excellent guidance and dedicated development. We would like to thank our friends and family members for their cooperation in completing project successfully. Date: 31st July, 2013 Place: Ahmedabad
  • 7. EXECUTIVE SUMMARY Practical study is the essential subject of M.B.A. and under that we have one reputed company that is PEE GEE FABRICS. We were given the task of finding out that cause & given maximum suggestion to improve it. Our first step of report is to finding out company’s employee job satisfaction with the help of different approach. We tell with confidence that implement our recommendation in practice there will be certain level of improvement in their behavior towards employees. Manager of company want that every year he ready to welcome M.B.A. student for industrial training because he knew the important of this training and other reason is by this training company & student both get benefits.
  • 8. CONTENTS NO Particular Page No Preface Acknowledgement Executive summary 1. History 2. General information 3. Introduction of Human resource 4. Objective & Scope of the study 5. Research Methodology 6. Data analysis 7. Findings 8. Conclusion 9. Bibliography 10. Annexure
  • 10. The Textile Sector in India ranks next to Agriculture. Textile is one of India’s oldest industries and has a formidable presence in the national economy in as much as it contributes to about 14 per cent of manufacturing value-addition, accounts for around one-third of our gross export earnings and provides gainful employment to millions of people. The textile industry occupies a unique place in our country. One of the earliest to come into existence in India, it accounts for 14% of the total Industrial production, contributes to nearly 30% of the total exports and is the second largest employment generator after agriculture. Textile Industry is providing one of the most basic needs of people and the holds importance; maintaining sustained growth for improving quality of life. It has a unique position as a self-reliant industry, from the production of raw materials to the delivery of finished products, with substantial value-addition at each stage of processing; it is a major contribution to the country's economy. The textile industry is primarily concerned with the design, manufacture, trade and distribution of fabrics. Textile manufacturing has come a long way, from domestic production using wool, cotton and flax in historical times to organized industry using spinning wheels and handlooms in the 18th Century to current day, leveraging modern techniques, electronics and innovation in man- made fibres to produce almost any type of cloth or design a person could desire.
  • 12. DETAILS OF PEE GEE GROUP OF COMPANIES Pee gee fabrics Pvt. Ltd. Pee gee Fabrics Pvt. Ltd. is incorporated in 1991 and manufacturing value added and quality fabrics. Pee Gee Fabrics have been certified as equivalent to any international standard by international testing agencies like Intertek Testing Services, SGC Ltd. Our Stretch Fabrics has been approved by Dupont and we have been approved for Lycra hand tags supplied by Dupont. Prem Industries is also doing job work of Pee Gee Fabrics Pvt. Ltd. Pee Gee Finance Pee Gee Finance is dealing in the share and securities. Pee Gee Finance has started trading in fabrics from current year. A Prem industry is doing the processing work of Pee Gee Finance also. Pee Gee synthetics Pvt. Ltd. The Pee Gee Synthetics Pvt. Ltd., a company was incorporated to export the Finished Fabrics in international market in year 1987. Now Pee Gee Synthetics have Rs. 900 laces as accumulated Reserve. Pee Gee Synthetics Pvt. Ltd. is one of customers of Prem Industries.
  • 13. M/s L.S.Syntax A Small scale industry started in March, 2004 by proprietor Shri Lakhbirsingh Premsingh-HUF. M/s L.S. Syntax got very good market in South and Middle Asia. M/s Prem Tex Fab A small Scale Industries stated in April, 2005 by Proprietor Sukhbirsingh Amarjitsingh-HUF. The commercial production stated in month of August, 2005 and got very good response in Local market.
  • 15.  Company name Pee Gee Fabrics Pvt. Ltd  Registered office address 186/A, G.I.D.C., Naroda, Ahmedabad  Plant address 58-61, G.I.D.C., Naroda, Ahmedabad-382330  Board of Director Lakhbir Singh Dang (Director) Amarjit Singh Dang (Director) Sukhbir Singh Dang (Director) K.S Sukla (C.E.O) Santosh Pandya (Production Manager) P.Prajapati (Purchase Manager) Sandeep Thakkar (Export-Import Manager)  Working person’s under Account department: 10 Employees are working under account department  Types of working going on in company: Weaving & processing of Suiting Shirting  Types of material prepared in company:  Grey  Shirting  Suiting  Home fabrics
  • 16.  Company Relationship with Bank:  SBI  HDFC  The States of India in which Materials are supplied:  Delhi  Uttar Pradesh  Haryana  Bihar  West Bengal  Maharashtra  Gujarat  Rajasthan  The other country in which material are export:  Canada  Thailand  U.K.
  • 17. VISION To be a company recognize for its art of textile and best business practice. MISSION The mission of our group companies is to get success and profitable growth by innovation according to latest trend, fulfilling demands for quality with quantity, worldwide local presence and highly motivation with group members. Our goal besides business is to make healthy and grateful relationships with our vendors and partners and to work with high trust and integrity. For us our customers are the ones who decide what they need, how they need, when they need and we make sure that the required standards are delivered to them. OBJECTIVE OF THE UNIT The main objective of the unit is to increase export, earn foreign exchange to the country, transfer to the latest technologies stimulate direct foreign investment and to generate additional employment.
  • 18. SWOT Analysis of PEE GEE FABRICS………. Strengths  Self reliance  Manufacturing flexibility  Abundance of raw material Production  Design expertise  Availability of cheap labour  Growing economy anddomestic market  Progressive reforms Weakness  Highly fragmented  High dependence on cotton  Lower productivity  Declining mill segment  Technological obsolescence  Non‐participants in trade agreements
  • 19. Opportunities  End of quota regime  Shift in domestic market to branded readymade garments  Increased disposable income  Emerging mall culture and retail expansion Threats  Stiff competition from Developing countries; Especially China  Pricing pressure  Locational disadvantage  International labour and Environmental laws
  • 21. OBJECTIVE OF THE STUDY The main aim of the study is to analyze and examine level of job satisfaction among the PEE GEE FABRICS employees and to know the problems faced by the employees of the various categories. The specific objectives are as follow:  To observe the level of satisfaction among of employees relating to the nature of the job and other factors.  To identify the extent of job satisfaction in the PEE GEE FABRICS employees and its impact on the job performance of the employees.  To evaluate the working environment in PEE GEE FABRICS.  To examine satisfaction regarding the salary and other benefits of its employees.  To suggest suitable measures to improve the overall satisfaction of the employees in the organization.
  • 22. SCOPE OF THE STUDY In the survey an attempt has been made to analyze the job satisfaction of employees of PEE GEE FABRICS. The study tries to understand the level of satisfaction among the employees of PEE GEE FABRICS. It further explains the area on which employees are mostly dissatisfied.
  • 24. INTRODUCTION Human resource considers to be most valuable asset in any organization. It is the sum-total of inherent ability, acquired knowledge and skill represented by talent and aptitudes of the employed person who comprise executives, supervisor and the rank and file employees. It may be noted here that human resource should be utilized to the maximum possible extent, in order to achieve individual and organizational goals. It is thus the employee’s performance, which ultimately decides, and attainment of goals. However, the employee performance is to large extent, influenced by motivation and job satisfaction. The term relates to the total relationship between an individual and the employer for which he is paid. Satisfaction does mean the simple feeling state accompanying the attainment of any goal; the end state is feeling accompanying the attainment by an impulse of its objective. Job satisfaction does mean absence of motivation at work. Research workers differently described the factors contributing job satisfaction and job dissatisfaction. The survey made regarding the job satisfaction in PEE GEE Fabrics Pvt. Ltd. will facilitate and enables the management to know the perceptions inner feeling regarding the job they are performing day-to-day basis. The term job satisfaction reveals and focuses on the likes and dislikes of the employees of PEE GEE Pvt. Ltd. In this particular study the researchers tries to identify the causes for satisfaction and dissatisfaction among the employees. So this is the most effective and selective instrument for diagnosing and peeping into the employee’s problems.
  • 25. Job satisfaction survey can give the most valuable information the perceptions and causes. For satisfaction/dissatisfaction among the employees attitude toward job satisfaction may be either positive or negative. This positive feeling can be re-in forced and negative feelings can be rectified. This survey can be treated as the most effective and efficient way, which makes the workers to express their inner and real feelings undoubtedly. For any future course of action/ development, which involves employee’s participation, is considered. The management will get a picture their employee’s acceptance and readiness. This survey also enables to avoid misinterpretation and helps management in solving problems effectively. It is observed during study some of the employees accepted the proposal survey research. A perfectly contentment and satisfaction motivates an employees to be confident with a high morale, it is an asset to organization as a whole. Thus the high motivation and morale of an employee make him to remain in the organization and encourage him to face cut throat competition and gives him enough dynamism to face challenges. Every human being possess him own unique resources, if properly channels it by supportive and supplement, ultimately for achieving organization goals.
  • 26. As proper breathing and diet is necessary to healthy human being so as contentment to the job satisfaction. This contentedness ultimately acts as a key factor to human resource development. Definition Job satisfaction refers to a person’s feeling of satisfaction on the job, which acts as a motivation to work. It is not the self-satisfaction, happiness or self-contentment but the satisfaction on the job. Hoppock describes job satisfaction as “any combination of psychological, physiological and environment circumstances that cause and person truthfully to say I am satisfied with my job. Job satisfaction is defined as the “pleasurable emotional state resulting from the appraisal of one’s job as achieving of facilitating the achievement of one’s job values. Job Satisfaction Leads To  Motivates towards high productivity.  Want to remain with organization  Act effectively in crisis.  Accept necessary changes without resentment or resistance.  Promotes the interest of the workers in the organization.
  • 27. Theories There are vital differences among experts about the concept of job satisfaction. Basically, there are approaches/ theories of job satisfaction. They are : 1) Fulfillment theory 2) Discrepancy theory 3) Equity theory 4) Two-factor theory (1) Fulfillment theory The main aim of this theory is to measure satisfaction in terms of rewards a person receives or the extents to which his needs are satisfied. Job satisfaction cannot be regarded merely as a function of how much a person receives from his job but it is strength of the individual’s desire of his level of aspiration in a particular area. The main difficulty in his approach as observed by willing is that job satisfaction is not only a function of what a person receives but also what he feels he should receive, as there would be considerable difference in the actual and expectations of persons. (2) Discrepancy Theory The proponents of this theory is that satisfaction is the function of what a person actually receives from his job satisfaction and what he thanks receives or expects to receive.
  • 28. This approach does not make it clear whether or not over satisfaction is a part of dissatisfaction and if so. How it differs from dissatisfaction. (3) Equity Theory The proponents of this theory are of the view that a person’s satisfaction determined by his perceived equity which in form is determined by his input-output balance when compared to others input-outputs balance. Input-output balance is the perceived ratio of what a person received from his job relative to what he contributes to the job. (4) Two-Factor theory This theory was developed by Herzberg , Mansur, Paterson and cap well who identified certain factors as satisfiers and dissatisfies. Factors such as achievement, recognition responsibility etc. are satisfiers, the presence of which causes satisfaction but their absence does not result in dissatisfaction on the other hand the factors such as supervision salary, working conditions etc are dis- satisfiers the absence of which cause dissatisfaction however their presence does not result in job satisfaction. This theory is considered invalid as a person can get both satisfaction and dissatisfaction at the same time.
  • 29. DETERMINANTS OF JOB SATISFACTION According to Abraham A.Kumar there two types of variables. Which determine the job satisfaction of an individual. These are: 1. Organization variables 2. Personal variables 1. Organization variables: i. Occupational Level: The higher level of the job, the greater the satisfaction of the individuals. This is because, higher level of jobs carry greater prestige and self-control. This relationship between occupational level and job satisfaction stems from social reference group theory in our society values some jobs more than others. Hence people in values like them more than those who are in non-valued jobs. The relationship may also stem from the need fulfillment theory. ii. Job Content: Greater the variation in job content and less the repetitiveness with which the tasks must be performed, the greater the satisfaction of the individuals involved. Since job content in terms of variety and nature of tasks called for is a function of occupational level. The theoretical arguments given above apply here also.
  • 30. iii. Considerate Leadership: People to be treated with consideration, hence considerate leadership results in higher job satisfaction than in considerate leadership. iv. Pay and promotional opportunities: All other things being equal these two variables are positively related to job satisfaction. v. Interaction among Employees: Here the question is, when interaction in the work group is a source of job satisfaction and when it is not. Interaction is more satisfying when: a. It result in the cognition that other persons attitudes are similar to ones own since, this permits are ready calculability of the others behavior and constitute a validation of ones self. b. It results in being accepted by other and c. It facilitates and achievement of goals. 2. Personal variables For some people, it appears that most jobs will be dissatisfying irrespective of the organizational conditions,Where for other most jobs will be satisfying personal variables like age,educational level, sex etc. are responsible for this difference.
  • 31. (1) Age : Most of the evidence on the relation between age and job satisfaction, holding such factors as occupational level constant, seems to indicate that there is generally a positive relationship between the two variables up to the pre-retirement years and then there is a sharp decrease in satisfaction. An individual aspires for better and more prestigious jobs in later years of his life. Findings his channels for advancement blocked, his satisfaction declines. (2) Educational Level : With occupational level held constant there is a negative relationship between the educational level and job satisfaction. The higher the education, the higher the Reference group which the individual looks to for guidance to evaluate his job rewards. (3) Role Perception : Different individuals hold different perceptions about their role, i.e.the kind of activities and behaviours they should engage in to perform there job successfully. Job satisfaction is determined by this factor also. The more accurate the role perception of an individual, the greater his satisfaction. (4) Sex : There is as yet no consistent evidence as to whether women are more satisfied with their jobs than men, holding such factors as job and occupational level constant. One might predict this to be the case, considering the generally low occupational aspiration of women.
  • 32. The importance of high job satisfaction: The importance of job satisfaction is obvious. Managers should be concerned with the level of job satisfaction in their organizations for at least three reasons: (1) There is clear evidence that dissatisfied sales persons skip work more often and are more likely to resign; (2) It has been demonstrated that satisfied sales persons have better health and live longer: and (3) Satisfaction on the job carries over to the sales person’s life outside the job.
  • 34. HYPOTHESIS It is known fact to all that keeping a employee happy is management’s responsibility as to get the work done perfectly. But, to feel happy is employee’s perception. So a satisfied employees is essential element for improving efficiency and effectiveness.
  • 35. Hypothesis-1: Ho: There is no significant relationship between experience of employees and their overall job satisfaction. H1: There is a significant relationship between experience of employees and their overall job satisfaction ANOVAb Model Sum of Squares df Mean Square F Sig. 1 Regression 4.198 1 4.198 7.851 .006a Residual 52.392 98 .535 Total 56.590 99 a. Predictors:(Constant),From how many years have you working in PEE GEE FABRICS? b. DependentVariable:Rate your overall Satisfaction with your job? Coefficients Model Summary Model R R Square Adjusted R Square Std. Error of the Estimate 1 .272a .074 .065 .731 a. Predictors: (Constant),From how many years have you working in PEE GEE FABRICS?
  • 36. Model Unstandardized Coefficients Standardized Coefficients t Sig. B Std. Error Beta 1 (Constant) 2.799 .223 12.570 .000 From how manyyears have you working in PEE GEE FABRICS? -.210 .075 -.272 -2.802 .006 a. DependentVariable:Rate your overall Satisfaction with your job? Hypothesis-2: Ho: There is no significant relationship between working hours and overall job satisfaction. H1: There is a significant relationship between working hours and their overall job satisfaction. Model Summary Model R R Square Adjusted R Square Std. Error of the Estimate 1 .316a .100 .091 .721 a. Predictors: (Constant),Working hours at PEE GEE Companyis satisfactory.
  • 37. ANOVAb Model Sum of Squares df Mean Square F Sig. 1 Regression 5.645 1 5.645 10.859 .001a Residual 50.945 98 .520 Total 56.590 99 a. Predictors:(Constant),Working hours at PEE GEE Companyis satisfactory. b. DependentVariable:Rate your overall Satisfaction with your job? Coefficientsa Model Unstandardized Coefficients Standardized Coefficients t Sig. B Std. Error Beta 1 (Constant) 1.394 .258 5.406 .000 Working hours at PEE GEE Companyis satisfactory. .414 .126 .316 3.295 .001 a. DependentVariable:Rate your overall Satisfaction with your job?
  • 39. METHODOLOGY Meaning: In common, language research refers to a search for knowledge. We can also define Research as a scientific and systematic search for pertinent information on a specific topic. Thus, research is an original contribution to the existing stock of knowledge making for its advancement. It is a purposive investigation. The main aim of research is to find out the truth which is hidden and which has not been discovered yet. Research process involves defining the problem, formulating the hypothesis, organizing and evaluating the data, deriving inference and conclusion after careful testing. Researchdesign A research design is a master plan, which specifies various methods and procedure for collecting and analyzing the needed information. In the present study a descriptive cum exploratory research design has been followed.
  • 40. Collection of data In the preparation of this report, we get the data from different sources. The sources of data as follows:  Primary data: This data is gathered from first hand information sources by the researcher, this data collection from employees, managers, clerks etc. by administrating the questionnaire having face to face interaction with employees.  Secondary data: This will give the theoretical basis required for the presentation which can be available from various sources such as magazines, office files, inter office manual and web site. Sampling Data source Primary Research approaches Survey Research instrument Questionnaire Sampling Judgmental-cum-convenience Sample size 100 employees Contact method Personal Interview Sampling unit Employees
  • 41. Data collection instrument The present research plan calls for gathering the primary data due to its specific requirements. The primary data has been collected with the help of well-structured questionnaire. The main components of questionnaire includes sub-groups Job, Co- Workers, Supervisors, Department, Organization. It includes 30 questions related to key drivers of employee engagement.
  • 43. DATA PROCESSING AND ANALYSING Data, which is gathered by administering questionnaires, was processed in simple manner to determine the level of satisfaction among employees. Every response was assigned some score based on this overall satisfaction level was determined. Data collected is carefully tabulated and analyzed by using satisfaction methods and also various graphs are used.
  • 44. 1. From how many years have you working in PEE GEE FABRICS? Table:- 6.1 Work experience in PEE GEE Frequency Percentage 0-3 7 7 3-5 38 38 5-7 22 22 more than 7 years 33 33 Total 100 100 0 5 10 15 20 25 30 35 40 0-3 3-5 5-7 more than 7 years 7 38 22 33 Percent Percent
  • 45. Interpretation:-  In the organization, the research study shows that 38 % employees are working from 5 years.  Around the 33% employees have experience of more than 7 years.  In Pee Gee industries 7% employees are new, whose have less than 3 years experience.  Around 22% employees have experience between 5 to 7 years of Pee Gee industries.
  • 46. 2. Your work is according to your qualification and skills Options Frequency Percent strongly agree 11 11 Agree 72 72 Neutral 14 14 Disagree 3 3 Total 100 100 0 10 20 30 40 50 60 70 80 strongly agree Agree Neutral Disagree 11 72 14 3 Percent Percent
  • 47. Interpretation:-  According to this information 72% employees satisfied to their job position and they agree to their work is according to their qualification and skills, when 11% strongly agree to their work is based on their qualification.  3% employees of Pee Gee industries feel that their work is not according to their skills and qualification.  Therefore we can say that most of the employees are satisfied to their job compare than which is not.
  • 48. 3. Employees are satisfied with the top management Options Frequency Percent Strongly Agree 14 14 Agree 60 60 Neutral 24 24 Disagree 2 2 Total 100 100 Interpretation:- 0 10 20 30 40 50 60 Strongly Agree Agree Neutral Disagree 14 60 24 2 Percent Percent
  • 49.  This research shows that most of employees are satisfied to the top management.  In this study 60% employees satisfied and 14% employees highly satisfied to the top management.  Only 2% employees dissatisfied with the top management.  According to this information we can say that most of Pee Gee Fabrics employees are satisfied with their company’s owners, directors, and managers.
  • 50. 4. Working hours at PEE GEE Company is satisfactory. Frequency Percent Strongly agree 17 17 Agree 70 70 Neutral 12 12 Disagree 1 1 Total 100 100 0 10 20 30 40 50 60 70 Strongly agree Agree Neutral Disagree 17 70 12 1 Percent Percent
  • 51. Interpretation:-  According to this research study 70% employees are agree and 17% employees are strongly agree with working hours of Pee Gee Pvt Ltd.  The most of employees of this company satisfied with timing of their work.  Only 1% employees disagree to their timing of work.  Thus, by the help of this study we can say that the most of employees of Pee Gee industries satisfied to their work timing of 10 a.m. to 6 p.m.
  • 52. 5. Employees inthe organization have necessaryauthority to perform their duties effectively. Options Frequency Percent Strongly agree 14 14 Agree 49 49 Neutral 33 33 Disagree 4 4 Total 100 100 0 10 20 30 40 50 Strongly agree Agree Neutral Disagree 14 49 33 4 Percent Percent
  • 53. Interpretation:-  This research study shows that 49% employees believe that they have necessary authority to perform their duties effectively when 14% employees strongly agree to that they have necessary authority to perform their duties effectively.  4% employees of Pee Gee industries feel that they not have any authority to perform their duties effectively.  According to this study, we can say that the top management of Pee Gee industries gives the authority to the employees to do work by their own way.
  • 54. 6. Organization organizes counseling programs for the employees regularly Frequency Percent Strongly agree 3 3 Agree 46 46 Neutral 46 46 Disagree 5 5 Total 100 100 0 10 20 30 40 50 Strongly agree Agree Neutral Disagree 3 46 46 5 Percent Percent
  • 55. Interpretation:-  According to this information 46% employees says that the Pee Gee industries organizes the counseling programs for them, But the 46% employees.  5% employees says that the industries not organizes the counseling programs for them.
  • 56. 7. Employees inPEE GEE Company share experience to help each other. Options Frequency Percent Strongly agree 8 8 Agree 65 65 Neutral 23 23 Disagree 4 4 Total 100 100 0 10 20 30 40 50 60 70 Strorngly agree Agree Neutral Disagree 8 65 23 4 Percent Percent
  • 57. Interpretation:  This study shows that 65% employees in Pee Gee industries share experience to help each other.  4% employees say that the employees in Pee Gee industries do not share their experience to help each other.
  • 58. 8. Employees get Appreciationand rewards if the desired work / targets are accomplished Options Frequency Percent Strongly agree 18 18 Agree 54 54 Neutral 27 27 Disagree 1 1 Total 100 100 0 10 20 30 40 50 60 Strongly agree Agree Neutral Disagree 18 54 27 1 Percent Percent
  • 59. Interpretation:-  Most of the employees say that they get appreciation and rewards if the desired targets are accomplished.  Only 1% employees says that they don’t get appreciation and rewards if the desired work are accomplished.  Thus we can says that the employees get rewards if they complete the targets.
  • 60. 9. Company has good career prospectforits employees Options Frequency Percent Strongly agree 10 10 Agree 58 58 Neutral 30 30 Disagree 2 2 Total 100 100 0 10 20 30 40 50 60 Strongly agree Agree Neutral Disagree 10 58 30 2 Percent Percent
  • 61. Interpretation:-  Most of employees agree that company has good career prospect for its employees.  Few employees are believes that company has not good career prospect for its employees.
  • 62. 10. Physical working condition in the Company is satisfactory Options Frequency Percent Strongly agree 20 20 Agree 61 61 neutral 19 19 Total 100 100 0 10 20 30 40 50 60 70 Strongly agree Agree neutral 20 61 19 Percent Percent
  • 63. Interpretation:-  According to this study 20% are belives that system of working in the compaany easiest not hard.  Most of the employees are satisfied with the physical working condition of company.
  • 64. 11. Top management involves employees in the management decision Options Frequency Percent Strongly agree 12 12 Agree 67 67 Neutral 18 18 Disagree 3 3 Total 100 100 0 10 20 30 40 50 60 70 Strongly agree Agree Neutral Disagree 12 67 18 3 Percent Percent
  • 65. Interpretation:-  Most of employees believes that top management involves employees in the management decision.  Few employees are says that top management not involves employees in management decision.
  • 66. 12. Welfare facilities provided to the employees by the organization are satisfactory Frequency Percent Strong agree 9 9 Agree 48 48 Neutral 40 40 Disagree 3 3 Total 100 100 0 10 20 30 40 50 Strong agree Agree Neutral Disagree 9 48 40 3 Percent Percent
  • 67. Interpretation:-  Most of the employees say that company provides satisfactory welfare facility to them.  Few employees are dissatisfied with providing welfare facility to them by company.
  • 68. 13. Which of the following factors motivates you most? Options Frequency Percent Salary increase 42 42 Promotion 44 44 Leave 1 1 Motivational talks 11 11 Recognition 2 2 Total 100 100 0 5 10 15 20 25 30 35 40 45 42 44 1 11 2 Percent Percent
  • 69. Interpretation:-  In an organization, 44% Employees are motivates by considering promotion factor.  42% employees says that they are motivates by increases their salary and 11% employees are influence by motivational talks.  2% employees are motivates by recognition and only 1% employees are influence by leave.  According to this survey most of employees are motivates by promotion and salary increase.
  • 70. 14. Your company recognize and acknowledge your work Options Frequency Percent Strongly Agree 9 9 Agree 68 68 Neutral 19 19 Disagree 4 4 Total 100 100 0 10 20 30 40 50 60 70 Strongly Agree Agree Neutral Disagree 9 68 19 4 Percent Percent
  • 71. Interpretation:-  In PEE GEE Company, only 9% employees are strongly agree towards work are recognize and acknowledge by company.  68% employees are agree that company recognize and acknowledge their work.  Few employees are says that company recognize and acknowledge their work sometimes.  4% employees are believes that company are not recognized their work.  According to this study most of employees are agree that company recognize their work and only 4% are disagree.
  • 72. 15. Company provides satisfactory Salary according to the work 0 10 20 30 40 50 60 70 Strongly agree Agree Neutral Disagree 11 67 17 5 Percent Percent Options Frequency Percent Strongly agree 11 11 Agree 67 67 Neutral 17 17 Disagree 5 5 Total 100 100
  • 73. Interpretation:-  11% employees are strongly agree by getting satisfactory salary.  67% employees are satisfied with that company provide salary according to their work.  Only few means 5% are believes that company not provides salary according to their work. They are dissatisfied.  According to this survey most of employee are satisfied with the company provide salary according to their work.
  • 74. 16. Rate your overall Satisfaction with your job? Options Frequen cy Percent Highly satisfied 15 15 Satisfied 52 52 Average 29 29 Dissatisfied 4 4 Total 100 100 0 10 20 30 40 50 60 Highly satisfied Satisfied Average Dissatisfied 15 52 29 4 Percent Percent
  • 75. Interpretations:-  15% are employees are highly satisfied with their job.  Most of employees are satisfied with their job.  Only few are dissatisfied with their job.  According to this study mostof employees are satisfied with their job and few employees are dissatisfied.
  • 76. Cross tabulation of Work Experience and Perception of employee regarding the job that is as per his qualification:- Cross tabulation: 1 From how many years have you working in PEE GEE FABRICS? * Your work is according to your qualification and skills Cross tabulation Count Your work is according to your qualification and skills Total Strongly agree agree neutral Disagree From how many years have you working in PEE GEE FABRICS? 0-3 0 6 0 1 7 3-5 1 27 8 2 38 5-7 2 15 5 0 22 more than 7 years 8 24 1 0 33 Total 11 72 14 3 100
  • 77. Cross tabulation: 2 Employees are satisfied with the top management and Working hours at PEE GEE Company is satisfactory. Cross tabulation Count Working hours at PEE GEE Company is satisfactory. Total Strongly agree Agree Neutral Disagre e Employees are satisfied with the top management Strongly agree 4 9 1 0 14 Agree 11 43 6 0 60 Neutral 1 17 5 1 24 Disagree 1 1 0 0 2 Total 17 70 12 1 100
  • 78. Cross tabulation: 3 Your company recognize and ackowledge your work and Company provides satisfactory Salary according to the work Cross tabulation Count Companyprovides satisfactory Salary according to the work Total Strongly agree Agree Neutral Disagree Your company recognize and ackowledge your work Strongly agree 6 3 0 0 9 Agree 5 56 7 0 68 Neutral 0 8 8 3 19 Disagree 0 0 2 2 4 Total 11 67 17 5 100 Cross tabulation: 4 which of the following factors motivates you most? and Employees get Appreciation and rewards if the desired work / targets are accomplished Cross tabulation Count Employees get Appreciation and rewards if the desired work / targets are accomplished Total Strongly agree Agree Neural Disagre e which of the following factors motivates you most? Salary increase 6 20 15 1 42 Promotion 11 26 7 0 44 Leave 0 1 0 0 1 Motivational talks 1 7 3 0 11 Recognition 0 0 2 0 2 Total 18 54 27 1 100
  • 80. CONCLUSION Besides several other factors the economic development of a country depends upon the effective functioning of employees. In order to achieve this the superiors and the states should take necessary steps for the satisfaction of employees in their respective jobs.  Almost all the employees are satisfied with the wages paid to them.  Employees are satisfied with the present working conditions and feel secure about their job.  Management shares a very good relation with the workers.  Employees are satisfied with the facilities provided to them and are free to express their views freely workstation.  Supervisors are ready to clear the doubts and help in improving their performance.  33% employees have more than 7 years experience with PEE GEE Company.  72% employees are believe that their work is according to their qualification and skill.  Most of the employees are satisfied with the top management.  75% employees are satisfied with the working hours at PEE GEE Company.  Most of the employees believes that organization have a necessary authority to perform their duty effectively.  Employees of the PEE GEE Company share their experience with their colleagues for helping them.  54% employees agree that organization gives appreciation and rewards if the desired work accomplished.  Company has good career prospect for its employees and physical working condition of company is satisfactory.
  • 81.  Most of the employees believes that top management involves employees in management decision and welfare facilities are provided to the employees satisfactory.  According to survey, promotion becomes most important factors to motivate employees.  Companies recognize and acknowledge employees work according to most of employees.  52% employees are satisfied with their job in a PEE GEE Company Overall the employees of PEE GEE are having a very high job satisfaction and hence they are working with great enthusiasm and zeal to achieve their organizations goal.
  • 83.
  • 85.
  • 87. QUESTIONNAIRE Profile:-  Name:  Age: 1. From how many years have you been working in PEE GEE FABRICS? a. 0-3 Years b. 3-5 Years c. 5 to 7 Years d. More than 7 Years 2. Your work is according to your qualification and skills. a. Strongly Agree b. Agree c. Neutral d. Disagree e. Strongly Disagree 3. Employees are satisfied with the top Management. a. Strongly Agree b. Agree c. Neutral d. Disagree e. Strongly Disagree 4. Working hours at PEE GEE Company is satisfactory. a. Strongly Agree b. Agree c. Neutral d. Disagree e. Strongly Disagree
  • 88. 5. “Employees in the organization have necessary authority to perform their duties effectively”. a. Strongly Agree b. Agree c. Neutral d. Disagree e. Strongly Disagree 6. “Organization organizes counseling programs for the employees regularly”. a. Strongly Agree b. Agree c. Neutral d. Disagree e. Strongly Disagree 7. “Employees in PEE GEE Company share experience to help each other”. a. Strongly Agree b. Agree c. Neutral d. Disagree e. Strongly Disagree 8. “Employees get Appreciation and rewards if the desired work / targets are accomplished”. a. Strongly Agree b. Agree c. Neutral d. Disagree e. Strongly Disagree
  • 89. 9. “Company has good career prospect for its employees”. a. Strongly Agree b. Agree c. Neutral d. Disagree e. Strongly Disagree 10. “Physical working condition in the Company is satisfactory”. a. Strongly Agree b. Agree c. Neutral d. Disagree e. Strongly Disagree 11.“Top management involves employees in the management decisions”. a. Strongly Agree b. Agree c. Neutral d. Disagree e. Strongly Disagree 12.“Welfare facilities provided to the employees by the organization are satisfactory”. a. Strongly Agree b. Agree c. Neutral d. Disagree e. Strongly Disagree 13.Which of the following factors which motivates you most ? a. Salary Increase b. Promotion c. Leave d. Motivational talks e. Recognition
  • 90. 14.Your company recognize and acknowledge your work. a. Strongly Agree b. Agree c. Neutral d. Disagree e. Strongly Disagree 15.Company provides satisfactory Salary according to the Work. a. Strongly Agree b. Agree c. Neutral d. Disagree e. Strongly Disagree 16.Rate your Overall Satisfaction with your Job? a. Highly Satisfied b. Satisfied c. Average d. Dissatisfied e. Highly Dissatisfied