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Improving the social-economic situation of the young people
in Moldova by empowering the youth and the civil society
www.muncadecenta.md
This project is funded
by the European Union	
Implemented by
2
Contents
Presentation
Project summary
Project results
Researches
Project continuity
•	 ROST
•	 Mobile Team
•	 Youth Advocates
Annex 1: Test for potential entrepreneurs
Annex 2: How to behave at a job interview
Universal declaration of human rights
Recommended resources
1
6
8
24
36
37
38
39
46
50
54
55
3
Context
Finding a job for Moldovan youth is a real chal-
lenge! The lack of experience and competences
required on the labour market on one hand
and the reticent attitude of employers on the
other hand limit the chances of young people
to decent work. Employment as such does not
guarantee respect for their socio-economic
rights and a decent wage. Socio-economic
rights are poorly known by both youth and
employers. Under these circumstances many
graduates are forced to give up and emigrate.
The context requires consolidated actions;
therefore we decided to join efforts in order to
change the situation of young people from the
Republic of Moldova.
Who we are?
We are the Foundation CNV Internationaal
(part of CNV, Dutch Trade Union), the “Faclia”
Association for Children and Youth and the Na-
tional Trade Union Confederation of Moldova
(CNSM) - three public organizations that care
about the youth in Moldova and want to make
a change.
For the first time in the Republic of Moldova
we proposed a unique initiative of institutional
cooperation. Therefore, having the financial
support of the European Union, through the
European Instrument for Democracy and Hu-
man Rights we jointly implemented the project
called: “Decent Work for YOUth - Improving
the social-economic situation of the young
people in Moldova by empowering the youth
and the civil society”.
What did we
aim for?
To contribute to the empowerment of Moldo-
van youth and Moldovan civil society so as to
improve the social economic situation of young
people in Moldova.
We specifically aimed for 1. society and
socio-economic actors to promote socio-eco-
nomic rights for young people; 2. young people
to find more easily decent work; 3. young
people are motivated and able to represent
themselves and to actively participate in Mol-
dovan society.
Decent Work
The concept of “Decent Work” was introduced
by the International Labour Organization and
is based on the idea that work is a source of
personal dignity. Work ensures that people can
provide for the needs of their families with re-
spect to safety and health; work enables them
to send their children to school; work also
ensures income when they become ill or after
they retire; work in which they are treated
fairly and where their rights are respected.
The ILO’s Decent Work Agenda – which is an
integral part of the Decent Work concept –
focuses on the following four aspects:
•	 promoting the basic rights of workers;
•	 creating suitable employment opportunities
for men and women;
•	 improving social protection and
•	 strengthening the social dialogue.
4
Foundation CNV
International
Foundation CNV Internationaal is a part of
CNV, the second largest trade union in the
Netherlands.
CNV Internationaal’s mission is to contribute
to Decent Work in developing countries by
applying the CNV principles of international
solidarity, individual responsibility, social dia-
logue and pluralism.
CNV Internationaal achieves this by strength-
ening the position of employees in both the
formal and informal economy through strong
social partners and by promoting sustainability
in the production chains.
“Faclia” Association
“Faclia” Association for Children and Youth is a
regional youth organization.
Faclia’s mission is to contribute to improving
the quality of life of young people through:
•	 Assisting young people in the development
of their competencies in order to become
responsible adults;
•	 Providing young people with the possibility
to participate and be actively involved in their
own development and in the development of
their community;
•	 Providing youth with free access to informa-
tion regarding their rights, opportunities they
can benefit from.
Thus, in order to facilitate personal and social
development of young people and to help
them achieve their potential - particularly the
knowledge and skills necessary for social and
economic integration, Faclia conducts various
activities referring to youth participation and
active citizenship, volunteering, career guid-
ance, vocational training, support in employ-
ment and promotion of socio-economic rights
of young people.
Angela Ciocirlan,
“Faclia” Association
for Children and Youth
“This project is a good example
of efficient dialogue between all
stakeholders involved in the em-
powerment of Moldovan youth:
young people, socio-economic ac-
tors, civil society organisations and
public authorities. It is important
that the dialogue initiated within
the project continues and extends.
We believe that the issues youth
face at employment, specified in
Karen Bouwsma,
CNV Internationaal
The coming five years will see 213
million new entrants worldwide
into the labor market – 200 million
of these in developing countries.
The youth unemployment ratio in
these countries is over 12%, nearly
three times the figure for adults.
Moldova is unfortunately no ex-
ception. This project proved that
we can reduce rhetorics and to
actually join hands with youth and
socio economic stakeholders and
to strive for sustainable changes
improving the lives of young peo-
ple!”
5
the Social and Economic Youth
Agenda, will be solved step by
step with the involvement of the
ROST network, through advocacy
activities and lobby campaigns.
The lobby and advocacy activi-
ties are essential for ensuring the
sustainability of the project and
for specific changes in the process
of youth empowerment and thus
in improving their socio-economic
situation.”
CNSM
National Trade Union Confederation of Moldo-
va (NTUCM) is a national cross-sectoral trade
union center that comprises national sectoral
trade union federations based on voluntary
principles and is independent from public
authorities, parties and other political associ-
ations, employers and public organizations, is
not subject of their control and is not subordi-
nated to Them.
The National Trade Union Confederation is
uniting about 500 thousand members from 27
national branch trade union organizations.
Fundamental principles promoted and pro-
tected by the Confederation are: democracy,
freedom, solidarity, transparency, equality of
rights and opportunities.
Oleg Budza,
President of CNSM
“I firmly believe that “Decent work
for YOUth” project has achieved its
objective to improve the situation
of young people and to ensure the
guarantee of the labour rights and
interests of the young generation.
Youth are the future of the coun-
try, but, at the same time, are the
least protected category on the la-
bor market. This is why the Nation-
al Trade Union Confederation will
participate in any actions targeted
to support them, being actively
involved in promoting youth par-
ticipation on the labor market, the
respect for their economic rights
and opportunities and to encourage
their active participation in the life
of the country.”
Octavian Bodisteanu,
the minister of Youth and Sports
of the Republic of Moldova:
“Active citizenship and participa-
tion of youth in all the fields of
life - economical, political, cultural
- are one of the key elements of a
democratic society. The Ministry of
Youth and Sports always supports
the initiatives directed at raising
the rate of youth participation and
diversification of the economic
opportunities for them.”
6
Project Summary
As is written in Article 23 of the Universal
Declaration of Human Rights, “everyone has
the right to work, to free choice of employ-
ment and to just and favourable conditions of
work and to protection against unemployment.
Everyone (...) has the right to equal pay for
equal work. Everyone who works has the right
to just and favourable remuneration ensuring
for himself and his family (...)”.
Youth has been disproportionately affected
by the global crisis. Youth unemployment in-
creased significantly and job creation is weak.
In order to fight this situation it is important to
empower Moldovan youth to ensure they are
able to improve their socio-economic rights.
Also, it is important to strengthen Moldovan
civil society so it can help the youth in repre-
senting themselves and in finding decent work.
The overall objective “To contribute to the
empowerment of Moldovan youth and
Moldovan civil society so as to improve the
social economic situation of young people in
Moldova” highlights the fact that both young
people themselves, as well as civil society can
influence the improvement of the socio-eco-
nomic situation of youth in Moldova.
When socio-economic rights of young people
are respected, their social-economic situation
will improve. It is not only important to em-
power civil society to stand up for these rights,
but it is also to empower the youth themselves
so they are more capable to fight their own
rights.
This way of thinking is reflected in the specific
objectives:
1. Civil society and socio-economic actors pro-
mote socio-economic rights for young people;
2. Young people can more easily find decent
work;
3. Young people are motivated and able to rep-
resent themselves and to actively participate
in the Moldovan society.
The specific objectives of the project focus on
making important steps towards the improve-
ment of the socio-economic rights situation
for youth in Moldova by building capacities of
Moldovan youth and Moldovan civil society.
The project has several key stakeholder groups.
The local partners are highly motivated and
dedicated to the project. They perceive the ac-
tion as crucial for the further improvement of
the situation of youth in Moldova. During the
preparation of this action several focus group
discussions were held with young people. The
discussions made clear that young people
have a very pessimistic view on their life and
socio-economic future in Moldova.
If these young people are not given an
opportunity to a decent job and to see their
socio-economic rights as a reality, they will
make the same decisions as their parents and
leave the country. At the same time these
young people are eager to find out more on
their rights, and especially on how to put them
into practice. As for the socio-economic actors
and CSOs – they are eager to cooperate as this
gives them the opportunity to widen the scope
of their youth related work and/or gives them
practical tools to reach youth.
7
The project concentrated the ac-
tivities in 4 regions:
Falesti, Ungheni, Calarasi and
Causeni.
Beneficiaries of the project:
•	 Young people, including disabled,
between 16 and 30 years old from
the regions of Ungheni, Calarasi,
Falesti and Causeni;
•	 Socio-economic actors and civil
society organisations from the re-
gions of Ungheni, Calarasi, Falesti
and Causeni.
8
results Objective no 1 of the project
‘’Civil society and socio-economic actors pro-
mote socio-economic rights for young people’’
is ensured by the following results:
The situation of young people in the target
regions, their attitude towords work and
employment opportunities improved due to the
implementation of the project “Decent Work
for YOUth - Improving the social-economic
situation of the young people in Moldova by
empowering the youth and the civil soci-
ety”. Thus, objective no 1 “Civil society and
socio-economic actors promote socio-eco-
nomic rights for young people” – brought the
following results:
•	 11 people with experience and
authority in the field of youth
or employment (representatives
of project partners and decision
making actors such as ministries,
international organizations, youth
organizations) contributed to
promoting socio-economic youth
rights, as members of the project’s
Steering Committee. The members
of the Steering Committee have
included the socio-economic rights
as a priority in the policies devel-
oped by the organizations they
represent. Also, the Committee has
increased collaboration between
various relevant institutions in-
volved in improving the socio-eco-
nomic situation of young people in
the Republic of Moldova.
9
Steering Committee
The Steering Committee was created with the
purpose of ensuring successful project imple-
mentation by monitoring and coordination of
the project at strategic and national level. The
Committee ensures intersectoral collaboration
in order to achieve the objectives of the project
and ensure project sustainability.
Steering Committee componence:
•	 CNV Internationaal Foundation, the Neth-
erlands;
•	 Association for Children and Youth “Faclia”;
•	 National Trade Union Confederation of
Moldova;
•	 National Confederation of Employers in
Moldova;
•	 Ministry of Labour, Social Protection and
Family;
•	 Ministry of Youth and Sports;
•	 Ministry of Education;
•	 Labour Inspection;
•	 International Labour Organization;
•	 National Youth Council of Moldova;
•	 a youth representative.
10
Since I am employed I feel
happy, useful, respected,
I know my value and know
how to protect my rights.
Galina
Radu
30 years old, a young woman
assisted by the outreach
assistant in Causeni
11
Employment Has
Changed Her Life	
Galina has a 7 years old little girl. In March
2013 she was in a difficult situation and
requested the assistance of our team. Besides
the many difficulties faced by her (conflicts in
her marriage, ineffective communication with
the extended family of her husband) Galina
was not employed.
Though she was busy doing the housework,
these efforts were not appreciated by the
family members and Galina stayed financially
dependent on her husband.
Following the provided counseling, Galina re-
gained self-confidence; she learned new skills
such as how and where to look for a job and
how to negotiate during the job interview.
Today this beneficiary of the project is legally
employed as a saleswoman at one of the most
popular grocery stores in town; she is respect-
ed by the employer for successes at work.
•	 Young people received guidance
on employment related issues at
regional level. 24 young individuals
have been counseled and helped
in improving their socio-economic
situation by the 4 Regional Project
Advisory Committees, formed by
representatives of local socio-eco-
nomic actors and representatives
of regional civil society organiza-
tions.
12
Program
“Decent Work and
socio-economic
rights of youth”
The training program on Decent Work and
socio-economic rights of youth is focused
on familiarizing the representatives of so-
cio-economic actors (trade unions, employers’
organizations, specialists in the area of youth,
employment, local public authorities) and of
the civil society organizations with the Decent
Work concept, Decent Work agenda, and
socio-economic rights of youth in the direction
of their further promotion.
Program
“Lobby and advocacy
in the field of Decent
Work and socio-
economic rights of
youth”
The training program is focused on familiar-
izing the representatives of socio-economic
actors (trade unions, employers’ organizations,
specialists in the area of youth, employment,
local public authorities) and of the civil society
organizations with the concept of lobby and
advocacy and conducting advocacy campaigns
and lobby actions.
•	 Socio-economic rights of young
people are known and promoted by
60 representatives of socio-eco-
nomic actors and civil society
organisations from the 4 regions,
trained within the program “Decent
Work and socio-economic rights of
youth”
•	 The Mobile Team formed by 24
young volunteers informed over
8000 young people, representa-
tives of socio-economic actors and
civil society organizations from the
regions of Ungheni, Calarasi, Fales-
ti, Causeni and Transnistrian region
about the socio-economic rights of
young people.
•	 Lobby and advocacy activites
for ensuring socio-economic rights
at regional level are conducted by
representatives of socio-economic
actors and civil society organi-
zations from the 4 regions. They
were trained within the program on
“Lobby and advocacy in the field of
Decent Work and socio-economic
rights of youth”.
13
Program
“Active Citizen –
Budding Leader”
The program is focused on developing the skills
of young people: leadership, efficient commu-
nication, team work and decision making. The
program intends to empower young people
to identify their own personal qualities, to
know the qualities and values of their peers,
to identify goals and types of communication,
conflict solving, to identify the importance of
interpersonal relationships and qualities that
contribute to their consolidation, to develop
negotiation skills, analyse risks and promote
responsible decisions in community and to
create personal development plans.
•	 New gained lobby and advocacy
experience and good practices are
applied in the Republic of Moldova
thanks to the study visit to CNV in
the Netherlands in which 10 young
people from the 4 regions had par-
ticipated.
•	 Young Moldovans know and
claim their rights as a result of the
information campaign conducted in
local, regional and national media.
Objective no 2 of the project
“Young people can more easily find decent
work” is ensured through the following results:
•	 The causes of the discrepancies between ed-
ucation and requirements of the labour market
have been studied and analysed within the re-
search “The discrepancies between education
and labour market requirements 2013”, offering
recommendations for actors involved.
•	 40 young people developed and use their
leadership skills within the summer school “Ac-
tive Citizen – Budding Leader”. This program
has been developed with the financial contri-
bution of the Ministry of Youth and Sports of
the Republic of Moldova.
14
Remained To Work
In The Country
At the meeting of the Advisory Council from
Causeni Nina presented her case where her
right to start a business was violated, especial-
ly concerning the land that was offered to her
in order to build the facilities for her hairdress-
ing saloon. Being concerned with solving the
case, Nina paid less attention to personal and
professional development.
She understood that in order to develop a
successful business more knowledge and
information is needed. When she found out
about the program “Development of personal
and professional skills”, Nina decided to par-
ticipate. After this training she became more
confident and stronger. Successful examples
presented within the training impressed her
and gave her an impulse to act. She learned
how to evaluate the local market, how to daily
monitor the customers and what methods of
business promotion to apply. She understood
that the place where her hairdressing saloon is
located is very good and she started to reflect
more on the quality of her services and notice
the actions of competitors.
Currently, Nina successfully manages her hair-
dressing saloon and the number of customers
of the business has doubled since 2012. The
owner plans to extend the range of services,
creating jobs for young professionals.
•	 240 young graduates increased
their chances of finding decent jobs
after participating in the program
“Development of personal and pro-
fessional skills of young people”
15
This program motivated me to
stay at home, not to emigrate
to another country, where
I would have had to work
illegally. I want to stay in
Moldova and build my future
here.
Nina Capatina
23 years old, beneficiary of
the program “Development
of personal and professional
skills”
16
She Chose
The Right Career
Aliona was in the 12th
grade and was not sure
where to continue her studies. On the one
hand she was thinking to embrace a profession
that she likes, related to people’s development,
on the other hand - to choose a profession
that is more demanded at the labor market and
which would give her greater employment op-
portunities. When she read the announcement
about the training “Career guidance” she knew
that she should participate.
The program has helped her make order in her
thoughts, to learn to assess her capacities
and to understand factors on which her future
career depends. Tests and given examples,
especially the “scale in career development”
helped her make a career related decision.
Now Aliona is first year student at faculty of
psychology and is very pleased with her choice,
because she likes to know people, to help them
discover their own personality. This project was
not just decisive for her future career, but it is
helpful in her personal life too.
Aliona has big plans for the period after grad-
uation; she wants to help other young people
like her to discover their career opportunities.
•	 In order to help young graduates
or future graduates find the study
or work area suitable for them,
16 civic education teachers and
school psychologists have been
trained on career guidance becom-
ing trainers in this field.
•	 400 young individuals uncertain
about their career perspectives re-
ceived the answers they were look-
ing for during their participation in
the program “Career guidance of
young people”.
17
I really want to help young
people who have not
determined which specialty
to choose, because actually
almost every graduate is
facing this problem.
Aliona
Buslova
19 years old, beneficiary of the
“Career Guidance” program
18
Equal Employment
Opportunities For
Young People
Alexandru is a young optimist and knows how
to make himself heard. He works as a driver:
brings bread from Chisinau and distributes it
to different stores. He is proud that he has
recently become a father, but only a few
people know how this young man struggles for
existence and to support his young family.
Half a year ago Alexandru was desperately
looking for a job and he was ready to do any
physical work, even though he moves with
much more difficultly than other young people,
having the first degree of disability.
He wanted to be more informed about employ-
ment options and he was very glad when he
was invited to activities where young people
were involved. Alexandru had participated in a
training course on socio-economic rights and
social dialogue together with his wife, who re-
cently gave birth to a baby girl and is currently
on maternity leave. For the future she dreams
to take their daughter to kindergarten and to
start a family business. She graduated from a
masseur training course organized by “Faclia”
Association. She is convinced that everything
that has happened, was for the better and that
it is important to think positively.
The young couple talk about life wisely and
mature and they encourage all their peers to be
active, to start a family, to enjoy children and
at the same time to find decent jobs and to
achieve their professional potential.
Objective no 3 of the project
Young people know better their socio-econom-
ic rights and they are more motivated to get
involved, having an important social role. This
way objective no 3 was reached – “Young peo-
ple are motivated and able to represent them-
selves and to actively participate in Moldovan
society” with the following achievements:
•	 The research “Current situation
in the area of socio-econom-
ic rights of young people 2013”
revealed all the aspects of the
situation of young people from the
Republic of Moldova, pointing out
action directions for improving the
situation.
•	 In order to defend the rights of
young employees in an efficient
way and to react promptly in cases
of violations of these rights, 160
trade union members and leaders,
as well as interested young peo-
ple have been trained within the
program “Socio-economic rights of
young people and social dialogue”.
This program has been developed
with the contribution and expertise
of the National Trade Union Con-
federation of Moldova.
19
I understood that when you
know your rights and you
demand them you have the
chance to be respected,
although many employers
in Moldova don’t even want
to talk to young people with
disabilities, but I was heard
because I shouted!
Alexandru
Ermurachi
(24 years old)
& Nadejda
Dragancea
participants in the program
“Socio-economic rights of
young people and social
dialogue”
20
Now more young people from
both sides of the Nistru river
know that they have socio-
economic rights. They know
that the employment contract
and social package is very
important. Moreover, they
know that there is a network
of young people through
which they can exchange
good practices and ideas
with their peers from various
regions.
Iulia Todica
18 years old, Transnistria,
participant in the summer
school “Active Citizen –
Budding Leader”, member
of the mobile team, has
contributed to the creation of
the “cross-border” network of
youth
21
Nistru Banks United
Trough Young People
After participating in the program, Iulia has
been involved in Mobile Team activities and
contributed to identifying young people in
her region that are interested in the project.
She participated in awareness campaigns
for youth by organising various activities to
promote socio-economic rights through the
“cross-border” network of youth: information
campaigns, meetings in Causeni and Bender
and dissemination of leaflets on the left side
of Nistru river. Together with her colleagues
she created a communication platform so
that the message is heard by many peers. Iulia
continues to be active within the Mobile Team
in order to promote socio-economic rights of
young people.
•	 Young people from the 4 regions
having their socio-economic rights
violated can ask for counseling at
a dedicated “instance”. 8 young
lawyers participated in the program
“Socio-economic rights in prac-
tice”, becoming Youth Advocates in
the project regions.
•	 Young people from both banks
of Nistru river cooperate in order
to exchange experiences and best
practices through the Youth Net-
work POD – Partnerships Oriented
towards Development, created
within the project.
22
Decent Work
For Artists
Alexandru is ‘’in love’’ with the work he does:
he has a great imagination and he expresses
with his pencil human states which sometimes
cannot be expressed even in thousands of
words. He is a caricaturist, drawing since child-
hood, but after graduating from the Faculty of
Fine Arts he has not found a paid job. Then he
went to work abroad with his wife, Olga. There
they worked illegally being forced by circum-
stances to work hard, work that did not relate
to art. They were missing their country, so
they decided to return home and use Alexan-
dru’s talent.
They started with exhibitions on social sub-
jects, organized at regional level, and then they
received small orders such as caricatures made
at parties. Today Alexandru and Olga create
exceptional artworks in order to transmit im-
portant messages to the large public.
Olga and Alexandru think the same way - they
analyze the topics for the caricatures together.
The two have participated at the launch of
the “Decent Work for YOUth” project, and the
thematic has intrigued them afterwards when
faced with various (non decent) job situa-
tions. Then they proposed to create a series
of caricatures in order to make employers and
employees aware about their roles in work re-
lationships. Thus, special caricatures have been
created in order to show respect and neglect of
social-economic rights in practice. The works
will be exhibited in other regions of the coun-
try as well, in order to promote the concept of
‘Decent Work for YOUth”.
In Moldova it is possible to grow professionally
and it is possible to find a well paid job because
good specialists are always in demand and
appreciated in all areas.
We must always pursue and look for new
things, thus we will use all our chances for a
prosperous future. For those who still do not
have a good job - don’t forget that you can
create the job yourself, and here the entrepre-
neurship is the wonderful solution. Everything
is in our hands.
23
Alexandru
(30 years old)
& Olga
Placinta
young entrepreneurs
It’s too easy to run and hide
from reality somewhere
in foreign countries, to
work illegally without any
perspective, but we forget
too soon where we were born,
studied and always hoped for
a prosperous future. But to
run from the reality is not a
suitable solution.
24
Added value that
young people bring
to companies
The differences between the ex-
pectations of the employers and
the training level of young peo-
ple reduce the chances of young
people to employment and thus
the unemployment rate of youth
remains higher than the one for
other age categories.
Many barriers affect the availability
of young employers to take into
account young candidates, as em-
ployers are first of all worried about
the productivity potential of young
graduates and their lack of work
experience.
On the other hand, aspects of the
future employee are extremely
important for applicants and some
requirements of companies, among
which illegal ones, make young
people dissatisfied.
At the same time, young employ-
ees bring obvious benefits to em-
ployers: a number of professional
competences as well as beneficial
youth values, attitudes and be-
haviours. In order to take advan-
tage of the potential of young peo-
ple and to create within a company
an environment for functioning and
sustainable development, there is a
need for reorganization and ad-
justment of the company’s youth
perspective.
RESEARCH &
RECOMMENDATIONS
25
Reasons to hire
young people
(beneficial youth values,
attitudes and behaviours):
•	 they have advanced competences in using
the computer;
•	 they use new technologies, especially infor-
mational ones;
•	 they know foreign languages;
•	 they show an increased capacity to learn;
•	 they are more flexible to the requirements of
the employer;
•	 they easily adjust to changes;
•	 they show creativity, non-conformism,
challenge inertia;
•	 they express innovative ideas on develop-
ment of opportunities;
•	 have the energy that is necessary in order to
implement innovative approach.
Aspects of attractive
youth employers, are
employers who:
•	 offer perspectives of career growth;
•	 offer stability to employees;
•	 have a good company reputation;
•	 offer a competitive salary;
•	 show responsibility towards employees;
•	 have future perspectives of the company;
•	 value professionalism among colleagues and
superiors;
•	 create a positive environment within the
team.
Recommendations:
For youth:
•	 Involvement in activities which allow per-
sonal skills and abilities development;
•	 Performing volunteering activities for accu-
mulating experience;
•	 Know your socio-economic rights;
•	 Benefit from the career guidance services
offered by various organizations.
For employers:
•	 Maintain the dialogue with the education
institutions in order to contribute to diminish
the labour market gap;
•	 Initiate volunteering and traineeships pro-
grammes;
•	 Adjust management practices to the legal
framework, to values and expectations of
young people and to efficient and innovative
practices in the field.
For educational institutions:
•	 Maintain the dialogue with the companies
and employers’ organizations in order to con-
tribute to diminishing the labour market gap;
•	 Develop extra-curricular projects such as
vocational skills training and personal skills
development.
For trade unions:
•	 Lobby for promoting decent jobs for youth;
•	 Involvement in activities meant to develop
additional competences of young people.
26
Young people bring to the
company energy, desire to
create and the enthusiasm
that every company needs
in order to grow. A young
employee integrates easily,
communicates efficiently and
has valuable initiatives that
we are gladly considering.
Clients are attracted by a
young and energic team
and this represents a big
advantage over competitors.
Vasile
Grosu
35 years old, employer,
owner of a shop, Ungheni
27
Young Employees
– A Competitive
Advantage
Vasile Grosu is one of the employers who are
open for candidates with no experience, but
who offer a lot of enthusiasm. All of his em-
ployees are young and one of them is a person
with special needs. The employees are very
satisfied with the fact that their employer is
friendly and that they have a joyful, young and
consolidated team.
The young employees say that in the beginning
they had a trial period for learning and that this
period offered them the possibility to adapt
and understand the requirements for the job so
that it would be easier later.
All employees are legally employed, with labour
contracts, the salaries are fully and officially
paid and the contracts are discussed and ne-
gotiated with the employer. Vasile Grosu could
serve as a role model for other employers when
it comes to employers motivating youth and
employing them.
The study “Added value that young
people bring to companies” con-
ducted within the project “Decent
Work for YOUth - Improving the
social-economic situation of the
young people in Moldova by em-
powering the youth and the civil
society”.
The full version of the study is
available on the website of the
project: www.muncadecenta.md
28
Discrepancies
between education
and labour market
demands
Graduates of higher, medium
speciality and secondary education
institutions, face difficulties at
employment as their specialties are
not required on the labour mar-
ket or the level of professionalism
and competences of youth do not
match the requirements of the
position.
The gap between the request of
the labour market and the offer
of the young candidates is due to
outdated educational programs, no
real dialogue between educational
institutions and businesses, lack of
professional training opportunities
and professional guidance.
•	 study programs are highly theo-
rized;
•	 study programs are not adapted
to modern technology;
•	 underdeveloped mechanisms of
interaction of educational institu-
tions with businesses;
•	 serious insufficiency of continu-
ous professional training opportu-
nities;
•	 lack of professional career guid-
ance services;
This fact affects not only the com-
petitivity of companies and young
people’s employment possibilities,
RESEARCH &
RECOMMENDATIONS
29
Criteria for selection
of employees:
•	 Work experience in the field - 81%
•	 Professional skills - 71.4%
•	 Responsibility in doing the job - 61.9%
•	 Professional competencies in identifying and
solving problems - 61.9%
•	 Education - 57.1%
•	 Recommendations from professionals -
42.9%
•	 Additional studies confirmed by certificates
- 38.1%
•	 Recommendations from acquaintances,
relatives, etc. - 23.8%
Causes of the
discrepancies
between education
and labour market
requirements:
•	 study programs are highly theorized;
•	 study programs are not adapted to modern
technology;
•	 underdeveloped mechanisms of interaction
between educational institutions and busi-
nesses;
•	 serious insufficiency of continuous profes-
sional training opportunities;
•	 lack of professional career guidance services;
Necessary changes
contributing to
diminish the labour
market gap:
1. To review the curriculum of the vocational
training institutions;
2. Increase the qualification level of the teach-
ing staff;
3. Modernize the material and technical basis
in vocational training institutions;
4. Intensify the opportunities for organizing
internships for pupils and students;
5. Create legal conditions in order to facilitate
the collaboration between institutions.
Options for
collaboration
between employers
and educational
institutions:
1. training specialists by the vocational training
institutions based on the forecasts of employers;
2. monitoring schools by companies in specific
areas;
3. up-grading courses for teaching staff within
private companies.
but also the general situation of
young people – fresh graduates of
vocational education, medium and
higher institutions.
30
Volunteering
Experience
Counts	
Ludmila graduated from the Pedagogical Col-
lege “Alexandru cel Bun” from Calarasi and was
looking for a job. Everywere she went she got
the same answer “You are young and you don’t
have experience”. She submitted her CV to
many organizations but didn’t get any answer
and wasn’t invited to interviews.
While studying Ludmila volunteered for an
organization promoting the healthy lifestyle.
It happened that at the right time there was a
vacancy within this organization.
In the summer of 2013 Ludmila participated
in the summer school organised within the
project and as she said, she understood how
an efficient team works and after participating
in the program “Development of personal and
professional skills” Ludmila knew how to bene-
fit from this offer, presenting her advantages in
the most favourable way. Thus she succeeded
to get the position, was employed and is mak-
ing a career in her field of knowledge.
Currently Ludmila is a member of the Advisory
Committee in Calarasi, representing youth
and is continuously involved in promoting
socio-economic rights of youth through ROST
network.
The study “Discrepancies between
education and labour market
demands” conducted within the
project “Decent Work for YOUth
- Improving the social-economic
situation of the young people in
Moldova by empowering the youth
and the civil society”.
The full version of the study is
available on the website of the
project: www.muncadecenta.md
31
I counted on my volunteering
experience that brought me
this job. I am very pleased
with my job: this is my new
house and my colleagues
became my friends.
Ludmila
Iacubovschii
20 years old, participant of
the program “Development
of personal and professional
skills”
32
Current situation in
the area of socio-
economic rights of
young people in 2013
After graduating educational in-
stitutions, the majority of young
people do not succeed in finding
a job. In urban areas young people
have more employment opportu-
nities comparing to the ones from
rural areas. Those who find a job
face various obstacles and many
graduates are forced to emigrate.
Even if lately there are significant
efforts towards adjusting Moldovan
legislation to international stan-
dards, many categories remain un-
protected, especially youth. Their
right to a salary, to work time, to
safety and health are violated. The
Country Program on Decent Work
2012-2015 aims to change the sit-
uation through a better governance
of the labour market, promoting
decent work and a better social
protection system.
Young people in the country, es-
pecially those from the regions of
the project – Ungheni, Calarasi,
Falesti and Causeni, still do not
feel the effects of these measures.
They mention numerous violations
of socio-economic rights in the
relations with employers. At the
same time young people cause
some difficulties especially because
RESEARCH &
RECOMMENDATIONS
33
After graduation
young people:
•	 immediately find a job - 22%
•	 leave to work abroad - 17,7%
•	 do not find a job - 57%
Difficulties faced
by youth at
employment:
•	 proposals to work without a contract;
•	 requirements for additional unpaid work;
•	 discrimination on political principles;
•	 lack of equitable remuneration systems;
•	 requirements for professional experience;
•	 lack of work equipment.
Recommendations:
For educational institutions:
•	 develop additional competences (communi-
cation, negotiation, problem solving, etc.)
•	 practical vocational training;
•	 information activities about benefits of legal
employment;
•	 optional entrepreneurship courses.
For trade unions:
•	 strengthen collaboration with educational
and youth institutions;
•	 activities for understanding legal rights.
For employers’ associations:
•	 diminish fluctuation by respecting so-
cio-economic rights of young employees;
•	 disseminate information about socio-eco-
nomic rights among employers and employees;
•	 joint activities with decision making actors
in order to change the legal framework.
For youth:
•	 involve in activities for developing more
skills;
•	 gather experience through volunteering.
they do not understand that their
qualification level does not match
the requirements of the position,
the situation on the labour market
or employment opportunities.
34
Since we have been working
for ourselves, we understood
that it is better to be your
own master in the village than
to be the last in a city.
Oxana
(25 years old)
and Serghei
Breahna
young people counseled by
the outreach worker
35
They Have Created
Their Own Jobs
Despite the fact that about 70% of all young
families have at least one of its members
working abroad, Oxana and Sergei Breahna
both still live in Moldova, in a village and have
two children.
After graduation, the two young people were
very proud to have returned to their village.
But their studies didn’t result in employment
in their home village - Oxana graduated as a
programmer and Serghei specialized in tele-
communications.
They had no choice but to start working in
their parents’ store, as a shop assistant and
supply delivery driver.
It was the Project “Decent Work for Youth”
that motivated them to work with dedication,
regardless the circumstances. After participat-
ing at the celebration of the Decent Work Day,
organized within the project, they have been
assisted and encouraged to make the business
started by their parents increasingly profitable.
Today the store has become their second
home, where Oxana and Serghei work all day
long. Each item offered for sale is rigorously
analyzed by the young people according to the
market demand, as they have good knowledge
of the laws of supply and demand.
Thanks to the progress achieved and to their
profit growth, the couple has recently mod-
ernized their house and they have even been
invited to be wedding godparents. They are
convinced that if you work hard and have a
definite goal, you can create your own job; you
just have to be self-confident and responsible.
Current situation in the area of
socio-economic rights of young
people 2013 conducted within the
project “Decent Work for YOUth
- Improving the social-economic
situation of the young people in
Moldova by empowering the youth
and the civil society”.
The full version of the study is
available on the website of the
project: www.muncadecenta.md
36
A project of such amplitude as
“Decent Work for YOUth” cannot
end without specific “products”,
that will ensure its continuity. Af-
ter completion of all project activ-
ities, the structures created within
the project will continue to func-
tion and to ensure that socio-eco-
nomic rights of young people are
promoted.
The first and most sustainable
result is ROST – the Network
of organizations promoting and
respecting socio-economic rights
of young people in the Republic of
Moldova. This national network will
promote socio-economic inclusion
of young people and will facilitate
social dialogue through the created
Youth Action Plan for 2014-2016.
project
continuity
37
ROST network
ROST (the network of organizations for pro-
moting socio-economic rights of young people
from the Republic of Moldova) is a coopera-
tion structure, without juridical personality,
founded on 22nd
of January 2014, with the
aim of developing youth policies in the area of
promotion and observance of socio-economic
rights of young people at regional and national
level.
Members of the network are 27 civil society
organizations, public and private institu-
tions active in the youth field, that agreed to
cooperate in order to join actions and results,
mutual information and support, development
of partnerships and to facilitate best practices
exchange.
Strategic objectives of ROST network:
1: Strengthened institutional framework of
ROST network;
2: Young people from the regions know and
demand their socio-economic rights;
3: The regulatory framework of the labour
market adapted to the youth needs.
•	 After studying the difficulties
young people meet when trying
to integrate on the labour mar-
ket, ROST network created the
Social and Economic Agenda for
YOUth – a set of measures and
recommendations meant to ensure
socio-economic welfare of young
people from the Republic of Mol-
dova.
38
The Social and Economic Agenda for YOUth
proposes the following intervention areas:
1. Intervention area
Socio-economic
rights
of young people
Recommended actions:
•	 Include the module on socio-economic
rights and the mechanisms of their implemen-
tation in the civic education subject;
•	 Motivate young people to become union
members in order to promote and protect the
rights and socio-economic interests at the
workplace;
•	 Create specialized consultancy and as-
sistance services for youth in the area of
socio-economic rights;
•	 Develop training programs on lobby and
advocacy for young people and socio-economic
actors;
•	 Create and develop networks and ”umbrella”
organizations for promotion of socio-economic
rights of young people.
2. Intervention area
Personal
competences
of young people
Recommended actions:
•	 Create mechanisms for ensuring quality in
nonformal education;
•	 Develop and implement educational
programs focused on developing life skills of
children and youth;
•	 Develop and provide nonformal education
programs oriented towards personal develop-
ment and of key competences;
•	 Create and implement projects for involve-
Social and Economic
Agenda of the YOUth
The Social and Economic Agenda for YOUth
addresses the public, decision-making ac-
tors, but also youth who wants to choose
a profession or to progress at their job. This
intervention document has been drafted at
the initiative and by the contribution of young
people, socio-economic stakeholders (trade
unions, employers, local authorities, special-
ized public institutions), representatives of civil
society organizations in the 4 districts of Mol-
dova (Ungheni Falesti, Calarasi and Causeni)
and the Transnistrian region, involved in project
activities “Decent Work for YOUth - improving
the social economic situation of young people
in Moldova by empowering Moldovan youth
and Moldovan civil society.”
By promoting the Social and Economic
Agenda for YOUth, ROST wants to enhance
the processes related to the mobilization of
social and economic stakeholders (ministries,
trade unions, public authorities, employers,
institutions specializing in education and
employment) for their involvement in ensuring
the social and economic rights and guarantees
for youth and solving the actual problems they
face.
39
ment of young people in volunteering activities
and in the political, economic and social life;
•	 Promote mobility programs for youth;
•	 Promote entrepreneurial education among
young people and develop their entrepreneurial
spirit;
•	 Create the mechanism for implementing the
Law on volunteering.
3. Intervention area
Professional
competences
of young people
Recommended actions:
•	 Extend the area of providing career guid-
ance, counseling and employment services for
graduates;
•	 Optimize labour market forecasts on medium
and long term;
•	 Create the national framework for ensuring
quality in vocational training;
•	 Change the curricula in order to increase
the number of practical activities within the
professional training of young people (at least
25% of the total educational activities);
•	 Develop the mechanism of involvement of
companies in adjusting curriculas to current
labour market requirements;
•	 Develop the regulatory framework and pro-
motion of attractive forms of education;
•	 Develop occupational standards according to
the needs (rigors) of the labor market, implying
the participation of the private sector;
•	 Modernize the material and technical base of
educational institutions;
•	 Develop personal and professional training
programs at the workplace (mentoring, tutor-
ing, coaching and continuous training).
4. Intervention area
Civic and social
dialog
Recommended actions:
•	 Improve labor inspection activities - safe and
secure work;
•	 Offer fiscal facilities for young entrepreneurs;
•	 Create the legal, institutional and financial
framework for developing social economy;
•	 Provide fiscal facilities for companies em-
ploying young specialists;
•	 Increase employers’ awareness on provid-
ing equal opportunities for young people and
respecting the principles of decent work for
young people;
•	 Increase employers’ awareness on recogni-
tion of the skills, knowledge and competences
acquired through non-formal and informal
learning;
•	 Increase employers’ awareness on recog-
nition of the internship performed by youth
during the years of study as work experience in
the field;
•	 Improve monitoring activities of child labor
from the National Action Plan regarding the
prevention and elimination of the worst forms
of child labor;
•	 Strengthen civil and social dialogue in order
to facilitate communication and coordination
of joint activities of socio-economic stakehold-
ers (trade unions, employers and public author-
ities) and civil society aimed at contributing to
socio-professional integration of youth;
40
Women, especially the
young ones, can influence
community’s way of thinking.
Thus, promoting values as
equality of chances and
women’s rights brings impact
results and in time it brings
the so needed social reforms.
Eugenia
Rotari
30 years old,
member of
ROST
network
41
Women Bring
The Change	
Eugenia works for the Ungheni District Council
and is member of the NGO “The women for the
future” that promotes women’s rights. During
the project Eugenia participated in the training
for socio-economic actors from the 4 regions
where she understood how to plan and orga-
nize lobby and advocacy activities.
In the activity plan of the organization she
included information activities for women in
the area of socio-economic rights. She organ-
ises meetings with women from rural areas in
order to inform them about the importance
of knowing and advocating for their rights in
labour relations.
She participated in the creation of ROST
strategy and action plan for 2014-2016 and
considers that socio-economic actors in the
regions: public institutions, representatives
of civil society and business representatives
need to increase their capacities and adopt a
multisectoral approach.
42
From Student
To Volunteer 	
Mariana has found out about volunteering
from a colleague from the College of Medi-
cine, who told her how interesting and useful
she spends the time when she is involved in
various activities at “Faclia” Association. The
young girl came to the Association and asked
timidly if she could be a volunteer. Though
she did not know very well what the role of a
volunteer was, she was sure that she had to
develop self-confidence, to get rid of timidity
and develop leadership skills.
Since in her motivation letter she wrote that
she wanted to developed her skills and to
participate in outreach activities among peers,
Mariana participated in the training course
for future members of the Mobile Team. There
she learned how to draft a plan, how to plan
and organize an information activity, how to
evaluate the results.
Understanding what decent work means, she
participated with great interest in organizing
12 awareness raising activities for both young
people and employers. In addition, she man-
aged to popularize the subject in the institu-
tion where she studied as well, and Valeriu
Jardan, the director of the College, mentioned
that Mariana’s presentation on socio-econom-
ic rights of youth is recommended for class
masters and for teachers of civic education to
use for educational classes and supported the
creation of an informative stand within the
College.
Mariana informed over 350 peers, and is cur-
rently a student at the University of Medicine.
Mobile Team
The Mobile Team is made of 24 energetic
young people, training within the project
“Decent Work for YOUth - improving the social
economic situation of young people in Moldova
by empowering Moldovan youth and Moldovan
civil society” who have joined their forces in
order to improve the socio-economic situation
of young people from Moldova by offering them
vast information on their right at a decent job.
Mobile Team members promote and support
volunteering activities and civic activism that
ensure personal development, increase in
self-confidence and development of leadership
skills of young people.
The activity principle of the Mobile Team is
peer to peer education by organising various
non-formal activities for peers. All activities
are well prepared, structured and planned,
with learning objectives that develop skills and
change young people’s attitude.
The activities of the Mobile Team are organised
in high-schools, gymnasiums, local NGOs,
youth centres and summer camps from 4
project regions – Ungheni, Calarasi, Falesti and
Causeni.
In order to promote socio-econom-
ic rights of young people in the 4
regions of the project, a Mobile
Team has been created. These
trained young volunteers conduct
information activities for youth and
the Mobile Team will continue its
mission for the next years too.
43
I will continue volunteering in
various youth organizations,
because the gathered
experience in project
activities should be shared
with as many young people as
possible.
Mariana
Nica
19 years old, member of the
Mobile Team, volunteer at
“Faclia” association
44
He Proved His
Skills	
In 2009 Vasile participated in Job Finding Club
in order to learn how to behave with employ-
ers, as he was looking for a job for some time.
Thus, for a month he has been assisted by
“Faclia” Association while looking for the de-
sired job. Together with the activists from the
organization, Vasile was looking for opportu-
nities through the advertisements in the local
newspapers, info stands in town, employment
office, but lawyers weren’t needed.
When Ungheni town hall published on its web-
site the lawyer vacancy, Vasile was ready for
the challenge. He presented himself very well
at the interview and his new CV was drafted in
Europass format. He found out that the salary
wasn’t that high, but he was enormously happy
that he was accepted as he has talking difficul-
ties and some employers did not even have the
patience to listen to what he has to say.
Currently Vasile is a lawyer within Ungheni
town hall, he is respected by the mayor and
work colleagues.
He represents the Town Hall in court, drafts
acquisition contracts and other documents
according to the law. His salary has been raised
so that Vasile can afford to travel daily from his
home village to come to work in the city.
Vasile is the founder of an NGO in his village
and he wants to develop information and
counselling services for youth. This is the
reason why he decided to participate in the
program “Socio-economic rights in practice” in
order to become a Youth advocate and offer
law counselling in the area of socio-economic
rights of young people.
Young people from the regions
of Ungheni, Falesti, Calarasi and
Causeni are more protected now
because the Youth Advocates,
lawyers aged 24-30 years, trained
within the program “Socio-eco-
nomic rights in practice”, are ready
to act in cases of violations of
socio-economic rights at employ-
ment phase or during work. The
specialised services and friendly
approach have earned the trust
of the youth in regions and in the
future the Youth Advocates will
extend the area of issues to solve
and will work in close cooperation
with CNSM experts for counseling
cases.
Program “Socio-
economic rights
in practice”
The Program “Socio-economic rights in prac-
tice” represents an opportunity for inventive
learning for motivated young people from
the regions of Ungheni, Calarasi, Falesti and
Causeni.
The objective of the program is to develop the
skills of 8 young people from the regions in the
area of socio-economic rights and to create
the community service “Youth Advocate”.
“Youth Advocates” are currently involved in
identifying and solving cases of violations of
rights in work relations, basic legal counseling
for the young people in the 4 regions.
45
Disabled young people are
not considered as potential
employees. In order to have a
chance they need to develop
their technical and practical
skills. This is why I promote
the idea of developing
the legal framework
for job training through
apprenticeship.
Vasile
Gaviuc
29 years old, participant in
the program “Socio-economic
rights in practice”, Youth
Advocate on labour related
matters.
46
For Potential
Entrepreneurs
Looking for a job, you might take
into account the option of starting
a business. The test below can help
you decide if entrepreneurship is a
viable option for you.
This test contains 50 statements about the
common qualities of successful entrepreneurs.
Read each statement to determine whether
you find yourself in it or not. If the statement
is valid for you, circle the appropriate number
in column “True”. If the statement is false for
you, circle the number in the column “False”
test
47
statement TRUE FALSe
I often exaggerate 1 2
I persist to challenges 2 1
I can be assertive when it is necessary 2 1
I need people around me when I work 1 2
I don’t consider myself a person that can be led 1 2
I am well organised 2 1
I have extensive knowledge of sales and marketing 2 1
I can fulfil several tasks at once 2 1
I am not a good writer 1 2
I get easily frustrated 1 2
I am creative 2 1
I assume risks 2 1
Many times I do not trust my own instincts 1 2
I like to work independently 2 1
I am not an optimistic person 1 2
I do not want to be under the time pressure 2 1
I am not very competitive 1 2
I'll work as long as the current job gives me satisfaction 2 1
I do not like to have a fixed schedule of work 1 2
I am proactive 2 1
I like the changes 2 1
I have difficulties in making decisions 1 2
I think business opportunities are everywhere 2 1
I am result oriented 2 1
I have confidence in my abilities 2 1
48
I have problems in generating new ideas 1 2
I do not like working with details 1 2
I am a visionary 2 1
I do not feel comfortable unless I have the certainty of a
regular salary 1 2
I pay attention to details 2 1
I have many business ideas that I could start 2 1
I have problems with attendance at meetings 1 2
I am easily distracted 1 2
I do not mind working long hours 2 1
I know what a business plan implies 2 1
I am a charismatic person 2 1
I am not afraid to make sacrifices 2 1
I like to set clear objectives for myself 2 1
I am worried to get into debt 1 2
I prefer to be told what to do 1 2
I'm impatient 1 2
I'm always thinking of ways to improve things 2 1
I like to solve complex problems 2 1
I am not good at mathematics 1 2
I tend to blame others when something goes wrong 1 2
I understood the difference between failure and a setback 2 1
I was told many times that I am stubborn 2 1
I am willing to invest all my savings 2 1
I do not like to manage other people 2 1
total
49
Considering the potential risks involved, it is
important to know your strengths and weak-
nesses before taking any decision.
If you scored in low or medium range on scale
assessment (any score below 84), perhaps you
wish to reconsider carefully the options.
Persons with low scores (50-66) should speak
especially with family, friends, and profession-
als in the field before giving up their job. It is
true that there are very few barriers that can-
not be overcome (you can learn what a busi-
ness plan is, you can improve your time man-
agement skills and relationship management),
it is arguable that some people simply are not
suited for entrepreneurship. For example, if
you see risks as obstacles, if you prefer to be
told what to do, and have not a single idea for
something you can create, sell or improve, then
entrepreneurship is not a solution.
If, on the other hand, you scored in high range
(84-100), or you know you have what is need-
ed to start your own business, it is important
to explore the options that you have and you
can start making plans.
50
How To
Introduce
Yourself
During
The Job
Interview
Increase your chances of getting the job you
want, according to the following recommen-
dations:
Introduce yourself to the
receptionist. Tell him/her your name,
meeting time, name of the person you will be
interviewed by; speak clearly and politely.
Smile and be ready to shake
hands. Greet the interviewer shaking the
hand firmly, whether it is a male or female (no
one likes an weak handshake). Look always in
the eyes of the person whose hands you shake.
Smiling shows confidence. Also, don’t be afraid
to gesture during the response to the question.
This suggests enthusiasm.
Enter the office and wait to
sit where you are proposed.
Maintain eye contact to show interest and
demonstrate confidence. Don’t begin to formu-
late answers to questions while the interview-
ing person is still speaking. It’s perfect if you
think a few seconds before answering. Look in
the face of the person concerned, not down or
sideways while talking. But don’t look straight.
51
Be confident. Do not make noise with
hands and feet, don’t smoke, don’t chew gum.
Speak clearly. Do not stutter, this
shows lack of confidence. Speak in a safe tone
that demonstrates self confidence.
Listen before speaking. Be sure
you understood the question. If not, ask the
interviewer to clarify. Don’t be afraid to take
some time to think before answering. The
interviewers are impressed by people who think
before answering.
Former employer. Never say anything
bad about your current or former employer. No
matter how much you disliked that job, find
a way to emphasize the positive side of the
experience.
Be honest. Do not lie when you are
asked about something you didn’t do, because
the next question will be “Tell me more!”
Know your CV. Be prepared to talk
about any fact written in your CV. Many
people invent experiences in their CV’s. Avoid
this trick, since the only landmark that the
interviewer has about you is the CV that you
present.
Do not show your weak parts.
Most of the times, at the end of the interview,
the two sides begin to feel comfortable with
each other. Do not let this comfortable feeling
push you to say things about you that should
not be known by the interviewer. Always keep
things into the professional field.
Be persuasive. Tell him you’re
convinced that you have the necessary
qualifications for the job and you would like
very much to get it. Very few candidates do
this by the end of the interview.
Getting back in contact. Ask the
interviewer when you should expect and how
you will get the answer.
Thanks. Before leaving, verbally thank the
one who interviewed you for the time you were
granted.
52
53
54
Universal
Declaration
Of Human Rights
Political rights (Art. 3-21)
1. The right to life, liberty and security of
person.
2. Slavery and the slave trade shall be prohibit-
ed in all their forms.
3. No one shall be subjected to torture or to
cruel, inhumane or degrading treatment or
punishment.
4. The right to recognition everywhere as a
person before the law.
5. Equality before the law, the right to equal
protection of the law.
6. The right to an effective remedy by the com-
petent national courts for acts violating the
fundamental rights granted by the constitution
or by law.
7. The right to be presumed innocent
8. No one shall be subjected to arbitrary
interference with his privacy, family, home or
correspondence, nor to attacks upon his hon-
our and reputation.
9. The right to freedom of movement and
residence within the borders of each state.
Everyone has the right to leave any country,
including his own, and to return to his country.
10. Everyone has the right to seek and to enjoy
in other countries asylum from persecution.
11. Everyone has the right to a nationality.
12. The right to marry and found a family.
13. The right to own property.
14. The right to freedom of thought, con-
science and religion.
15. The right to freedom of opinion and expres-
sion; this right includes freedom to hold opin-
ions without interference and to seek, receive
and impart information and ideas through any
media and regardless of frontiers.
16. The right to freedom of peaceful assembly
and association.
17. The right to take part in the government of
his country, directly or through freely chosen
representatives.
18. The right of equal access to public service
in his country.
55
Economic rights (Art. 23-24)
1. The right to work, to free choice of employ-
ment, to just and favourable conditions of
work and to protection against unemployment.
2. The right to equal pay for equal work.
3. The right to form and to join trade unions for
the protection of his interests.
4. The right to rest and leisure, including
reasonable limitation of working hours and
periodic holidays with pay.
Social rights (Art. 22-25)
1. The right to social security.
2. The right to a standard of living adequate for
the health and well-being of himself and of his
family, including food, clothing, housing and
medical care and necessary social services.
3. The right to security in the event of unem-
ployment, sickness, disability, widowhood, old
age or other lack of livelihood in circumstances
beyond his control.
4. Motherhood and childhood are entitled
to special care and assistance. All children,
whether born in or out of wedlock, shall enjoy
the same social protection.
Cultural rights (Art. 26-27)
1. The right to education. Education shall
be free, at least the elementary and general
education. Elementary education shall be
compulsory.
2. Education shall be directed to the full devel-
opment of the human personality and to the
strengthening of respect for human rights and
fundamental freedoms
3. Parents have a prior right to choose the
kind of education that shall be given to their
children.
4. The right to freely participate in the cultural
life of the community, to enjoy the arts and to
share scientific progress and its benefits.
5. The right to the protection of the moral and
material interests resulting from any scientific,
literary or artistic production of which he is the
author.
Recommended
resources:
Labor Inspection:
www.inspectiamuncii.md
The Ministry of Labor, Social Protection
and Family:
www.mpsfc.gov.md
The Ministry of Youth and Sports
of the Republic of Moldova:
www.mts.gov.md
The Informational portal Civic.md:
www.civic.md
Web portal for youth:
www.youth.md
The National Employment Agency:
www.anofm.md
International Labour Organization:
www.ilo.org
National Trade Union Confederation
of Moldova:
www.sindicate.md
www.muncadecenta.md
This publication has been produced with the assistance of the European
Union. The contents of this publication are the sole responsibility of
CNV Internationaal, Faclia and CNSM and can in no way be taken to
reflect the views of the European Union.
The Foundation CNV International, the “Faclia” Public Association for Children and Youth and
the National Trade Union Confederation of Moldova (CNSM) are the three public organizations
that care about the youth in Moldova and want to make a change.

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Empowerment 4 employment - Toolkit on decent work for youth

  • 1. Improving the social-economic situation of the young people in Moldova by empowering the youth and the civil society www.muncadecenta.md This project is funded by the European Union Implemented by
  • 2. 2 Contents Presentation Project summary Project results Researches Project continuity • ROST • Mobile Team • Youth Advocates Annex 1: Test for potential entrepreneurs Annex 2: How to behave at a job interview Universal declaration of human rights Recommended resources 1 6 8 24 36 37 38 39 46 50 54 55
  • 3. 3 Context Finding a job for Moldovan youth is a real chal- lenge! The lack of experience and competences required on the labour market on one hand and the reticent attitude of employers on the other hand limit the chances of young people to decent work. Employment as such does not guarantee respect for their socio-economic rights and a decent wage. Socio-economic rights are poorly known by both youth and employers. Under these circumstances many graduates are forced to give up and emigrate. The context requires consolidated actions; therefore we decided to join efforts in order to change the situation of young people from the Republic of Moldova. Who we are? We are the Foundation CNV Internationaal (part of CNV, Dutch Trade Union), the “Faclia” Association for Children and Youth and the Na- tional Trade Union Confederation of Moldova (CNSM) - three public organizations that care about the youth in Moldova and want to make a change. For the first time in the Republic of Moldova we proposed a unique initiative of institutional cooperation. Therefore, having the financial support of the European Union, through the European Instrument for Democracy and Hu- man Rights we jointly implemented the project called: “Decent Work for YOUth - Improving the social-economic situation of the young people in Moldova by empowering the youth and the civil society”. What did we aim for? To contribute to the empowerment of Moldo- van youth and Moldovan civil society so as to improve the social economic situation of young people in Moldova. We specifically aimed for 1. society and socio-economic actors to promote socio-eco- nomic rights for young people; 2. young people to find more easily decent work; 3. young people are motivated and able to represent themselves and to actively participate in Mol- dovan society. Decent Work The concept of “Decent Work” was introduced by the International Labour Organization and is based on the idea that work is a source of personal dignity. Work ensures that people can provide for the needs of their families with re- spect to safety and health; work enables them to send their children to school; work also ensures income when they become ill or after they retire; work in which they are treated fairly and where their rights are respected. The ILO’s Decent Work Agenda – which is an integral part of the Decent Work concept – focuses on the following four aspects: • promoting the basic rights of workers; • creating suitable employment opportunities for men and women; • improving social protection and • strengthening the social dialogue.
  • 4. 4 Foundation CNV International Foundation CNV Internationaal is a part of CNV, the second largest trade union in the Netherlands. CNV Internationaal’s mission is to contribute to Decent Work in developing countries by applying the CNV principles of international solidarity, individual responsibility, social dia- logue and pluralism. CNV Internationaal achieves this by strength- ening the position of employees in both the formal and informal economy through strong social partners and by promoting sustainability in the production chains. “Faclia” Association “Faclia” Association for Children and Youth is a regional youth organization. Faclia’s mission is to contribute to improving the quality of life of young people through: • Assisting young people in the development of their competencies in order to become responsible adults; • Providing young people with the possibility to participate and be actively involved in their own development and in the development of their community; • Providing youth with free access to informa- tion regarding their rights, opportunities they can benefit from. Thus, in order to facilitate personal and social development of young people and to help them achieve their potential - particularly the knowledge and skills necessary for social and economic integration, Faclia conducts various activities referring to youth participation and active citizenship, volunteering, career guid- ance, vocational training, support in employ- ment and promotion of socio-economic rights of young people. Angela Ciocirlan, “Faclia” Association for Children and Youth “This project is a good example of efficient dialogue between all stakeholders involved in the em- powerment of Moldovan youth: young people, socio-economic ac- tors, civil society organisations and public authorities. It is important that the dialogue initiated within the project continues and extends. We believe that the issues youth face at employment, specified in Karen Bouwsma, CNV Internationaal The coming five years will see 213 million new entrants worldwide into the labor market – 200 million of these in developing countries. The youth unemployment ratio in these countries is over 12%, nearly three times the figure for adults. Moldova is unfortunately no ex- ception. This project proved that we can reduce rhetorics and to actually join hands with youth and socio economic stakeholders and to strive for sustainable changes improving the lives of young peo- ple!”
  • 5. 5 the Social and Economic Youth Agenda, will be solved step by step with the involvement of the ROST network, through advocacy activities and lobby campaigns. The lobby and advocacy activi- ties are essential for ensuring the sustainability of the project and for specific changes in the process of youth empowerment and thus in improving their socio-economic situation.” CNSM National Trade Union Confederation of Moldo- va (NTUCM) is a national cross-sectoral trade union center that comprises national sectoral trade union federations based on voluntary principles and is independent from public authorities, parties and other political associ- ations, employers and public organizations, is not subject of their control and is not subordi- nated to Them. The National Trade Union Confederation is uniting about 500 thousand members from 27 national branch trade union organizations. Fundamental principles promoted and pro- tected by the Confederation are: democracy, freedom, solidarity, transparency, equality of rights and opportunities. Oleg Budza, President of CNSM “I firmly believe that “Decent work for YOUth” project has achieved its objective to improve the situation of young people and to ensure the guarantee of the labour rights and interests of the young generation. Youth are the future of the coun- try, but, at the same time, are the least protected category on the la- bor market. This is why the Nation- al Trade Union Confederation will participate in any actions targeted to support them, being actively involved in promoting youth par- ticipation on the labor market, the respect for their economic rights and opportunities and to encourage their active participation in the life of the country.” Octavian Bodisteanu, the minister of Youth and Sports of the Republic of Moldova: “Active citizenship and participa- tion of youth in all the fields of life - economical, political, cultural - are one of the key elements of a democratic society. The Ministry of Youth and Sports always supports the initiatives directed at raising the rate of youth participation and diversification of the economic opportunities for them.”
  • 6. 6 Project Summary As is written in Article 23 of the Universal Declaration of Human Rights, “everyone has the right to work, to free choice of employ- ment and to just and favourable conditions of work and to protection against unemployment. Everyone (...) has the right to equal pay for equal work. Everyone who works has the right to just and favourable remuneration ensuring for himself and his family (...)”. Youth has been disproportionately affected by the global crisis. Youth unemployment in- creased significantly and job creation is weak. In order to fight this situation it is important to empower Moldovan youth to ensure they are able to improve their socio-economic rights. Also, it is important to strengthen Moldovan civil society so it can help the youth in repre- senting themselves and in finding decent work. The overall objective “To contribute to the empowerment of Moldovan youth and Moldovan civil society so as to improve the social economic situation of young people in Moldova” highlights the fact that both young people themselves, as well as civil society can influence the improvement of the socio-eco- nomic situation of youth in Moldova. When socio-economic rights of young people are respected, their social-economic situation will improve. It is not only important to em- power civil society to stand up for these rights, but it is also to empower the youth themselves so they are more capable to fight their own rights. This way of thinking is reflected in the specific objectives: 1. Civil society and socio-economic actors pro- mote socio-economic rights for young people; 2. Young people can more easily find decent work; 3. Young people are motivated and able to rep- resent themselves and to actively participate in the Moldovan society. The specific objectives of the project focus on making important steps towards the improve- ment of the socio-economic rights situation for youth in Moldova by building capacities of Moldovan youth and Moldovan civil society. The project has several key stakeholder groups. The local partners are highly motivated and dedicated to the project. They perceive the ac- tion as crucial for the further improvement of the situation of youth in Moldova. During the preparation of this action several focus group discussions were held with young people. The discussions made clear that young people have a very pessimistic view on their life and socio-economic future in Moldova. If these young people are not given an opportunity to a decent job and to see their socio-economic rights as a reality, they will make the same decisions as their parents and leave the country. At the same time these young people are eager to find out more on their rights, and especially on how to put them into practice. As for the socio-economic actors and CSOs – they are eager to cooperate as this gives them the opportunity to widen the scope of their youth related work and/or gives them practical tools to reach youth.
  • 7. 7 The project concentrated the ac- tivities in 4 regions: Falesti, Ungheni, Calarasi and Causeni. Beneficiaries of the project: • Young people, including disabled, between 16 and 30 years old from the regions of Ungheni, Calarasi, Falesti and Causeni; • Socio-economic actors and civil society organisations from the re- gions of Ungheni, Calarasi, Falesti and Causeni.
  • 8. 8 results Objective no 1 of the project ‘’Civil society and socio-economic actors pro- mote socio-economic rights for young people’’ is ensured by the following results: The situation of young people in the target regions, their attitude towords work and employment opportunities improved due to the implementation of the project “Decent Work for YOUth - Improving the social-economic situation of the young people in Moldova by empowering the youth and the civil soci- ety”. Thus, objective no 1 “Civil society and socio-economic actors promote socio-eco- nomic rights for young people” – brought the following results: • 11 people with experience and authority in the field of youth or employment (representatives of project partners and decision making actors such as ministries, international organizations, youth organizations) contributed to promoting socio-economic youth rights, as members of the project’s Steering Committee. The members of the Steering Committee have included the socio-economic rights as a priority in the policies devel- oped by the organizations they represent. Also, the Committee has increased collaboration between various relevant institutions in- volved in improving the socio-eco- nomic situation of young people in the Republic of Moldova.
  • 9. 9 Steering Committee The Steering Committee was created with the purpose of ensuring successful project imple- mentation by monitoring and coordination of the project at strategic and national level. The Committee ensures intersectoral collaboration in order to achieve the objectives of the project and ensure project sustainability. Steering Committee componence: • CNV Internationaal Foundation, the Neth- erlands; • Association for Children and Youth “Faclia”; • National Trade Union Confederation of Moldova; • National Confederation of Employers in Moldova; • Ministry of Labour, Social Protection and Family; • Ministry of Youth and Sports; • Ministry of Education; • Labour Inspection; • International Labour Organization; • National Youth Council of Moldova; • a youth representative.
  • 10. 10 Since I am employed I feel happy, useful, respected, I know my value and know how to protect my rights. Galina Radu 30 years old, a young woman assisted by the outreach assistant in Causeni
  • 11. 11 Employment Has Changed Her Life Galina has a 7 years old little girl. In March 2013 she was in a difficult situation and requested the assistance of our team. Besides the many difficulties faced by her (conflicts in her marriage, ineffective communication with the extended family of her husband) Galina was not employed. Though she was busy doing the housework, these efforts were not appreciated by the family members and Galina stayed financially dependent on her husband. Following the provided counseling, Galina re- gained self-confidence; she learned new skills such as how and where to look for a job and how to negotiate during the job interview. Today this beneficiary of the project is legally employed as a saleswoman at one of the most popular grocery stores in town; she is respect- ed by the employer for successes at work. • Young people received guidance on employment related issues at regional level. 24 young individuals have been counseled and helped in improving their socio-economic situation by the 4 Regional Project Advisory Committees, formed by representatives of local socio-eco- nomic actors and representatives of regional civil society organiza- tions.
  • 12. 12 Program “Decent Work and socio-economic rights of youth” The training program on Decent Work and socio-economic rights of youth is focused on familiarizing the representatives of so- cio-economic actors (trade unions, employers’ organizations, specialists in the area of youth, employment, local public authorities) and of the civil society organizations with the Decent Work concept, Decent Work agenda, and socio-economic rights of youth in the direction of their further promotion. Program “Lobby and advocacy in the field of Decent Work and socio- economic rights of youth” The training program is focused on familiar- izing the representatives of socio-economic actors (trade unions, employers’ organizations, specialists in the area of youth, employment, local public authorities) and of the civil society organizations with the concept of lobby and advocacy and conducting advocacy campaigns and lobby actions. • Socio-economic rights of young people are known and promoted by 60 representatives of socio-eco- nomic actors and civil society organisations from the 4 regions, trained within the program “Decent Work and socio-economic rights of youth” • The Mobile Team formed by 24 young volunteers informed over 8000 young people, representa- tives of socio-economic actors and civil society organizations from the regions of Ungheni, Calarasi, Fales- ti, Causeni and Transnistrian region about the socio-economic rights of young people. • Lobby and advocacy activites for ensuring socio-economic rights at regional level are conducted by representatives of socio-economic actors and civil society organi- zations from the 4 regions. They were trained within the program on “Lobby and advocacy in the field of Decent Work and socio-economic rights of youth”.
  • 13. 13 Program “Active Citizen – Budding Leader” The program is focused on developing the skills of young people: leadership, efficient commu- nication, team work and decision making. The program intends to empower young people to identify their own personal qualities, to know the qualities and values of their peers, to identify goals and types of communication, conflict solving, to identify the importance of interpersonal relationships and qualities that contribute to their consolidation, to develop negotiation skills, analyse risks and promote responsible decisions in community and to create personal development plans. • New gained lobby and advocacy experience and good practices are applied in the Republic of Moldova thanks to the study visit to CNV in the Netherlands in which 10 young people from the 4 regions had par- ticipated. • Young Moldovans know and claim their rights as a result of the information campaign conducted in local, regional and national media. Objective no 2 of the project “Young people can more easily find decent work” is ensured through the following results: • The causes of the discrepancies between ed- ucation and requirements of the labour market have been studied and analysed within the re- search “The discrepancies between education and labour market requirements 2013”, offering recommendations for actors involved. • 40 young people developed and use their leadership skills within the summer school “Ac- tive Citizen – Budding Leader”. This program has been developed with the financial contri- bution of the Ministry of Youth and Sports of the Republic of Moldova.
  • 14. 14 Remained To Work In The Country At the meeting of the Advisory Council from Causeni Nina presented her case where her right to start a business was violated, especial- ly concerning the land that was offered to her in order to build the facilities for her hairdress- ing saloon. Being concerned with solving the case, Nina paid less attention to personal and professional development. She understood that in order to develop a successful business more knowledge and information is needed. When she found out about the program “Development of personal and professional skills”, Nina decided to par- ticipate. After this training she became more confident and stronger. Successful examples presented within the training impressed her and gave her an impulse to act. She learned how to evaluate the local market, how to daily monitor the customers and what methods of business promotion to apply. She understood that the place where her hairdressing saloon is located is very good and she started to reflect more on the quality of her services and notice the actions of competitors. Currently, Nina successfully manages her hair- dressing saloon and the number of customers of the business has doubled since 2012. The owner plans to extend the range of services, creating jobs for young professionals. • 240 young graduates increased their chances of finding decent jobs after participating in the program “Development of personal and pro- fessional skills of young people”
  • 15. 15 This program motivated me to stay at home, not to emigrate to another country, where I would have had to work illegally. I want to stay in Moldova and build my future here. Nina Capatina 23 years old, beneficiary of the program “Development of personal and professional skills”
  • 16. 16 She Chose The Right Career Aliona was in the 12th grade and was not sure where to continue her studies. On the one hand she was thinking to embrace a profession that she likes, related to people’s development, on the other hand - to choose a profession that is more demanded at the labor market and which would give her greater employment op- portunities. When she read the announcement about the training “Career guidance” she knew that she should participate. The program has helped her make order in her thoughts, to learn to assess her capacities and to understand factors on which her future career depends. Tests and given examples, especially the “scale in career development” helped her make a career related decision. Now Aliona is first year student at faculty of psychology and is very pleased with her choice, because she likes to know people, to help them discover their own personality. This project was not just decisive for her future career, but it is helpful in her personal life too. Aliona has big plans for the period after grad- uation; she wants to help other young people like her to discover their career opportunities. • In order to help young graduates or future graduates find the study or work area suitable for them, 16 civic education teachers and school psychologists have been trained on career guidance becom- ing trainers in this field. • 400 young individuals uncertain about their career perspectives re- ceived the answers they were look- ing for during their participation in the program “Career guidance of young people”.
  • 17. 17 I really want to help young people who have not determined which specialty to choose, because actually almost every graduate is facing this problem. Aliona Buslova 19 years old, beneficiary of the “Career Guidance” program
  • 18. 18 Equal Employment Opportunities For Young People Alexandru is a young optimist and knows how to make himself heard. He works as a driver: brings bread from Chisinau and distributes it to different stores. He is proud that he has recently become a father, but only a few people know how this young man struggles for existence and to support his young family. Half a year ago Alexandru was desperately looking for a job and he was ready to do any physical work, even though he moves with much more difficultly than other young people, having the first degree of disability. He wanted to be more informed about employ- ment options and he was very glad when he was invited to activities where young people were involved. Alexandru had participated in a training course on socio-economic rights and social dialogue together with his wife, who re- cently gave birth to a baby girl and is currently on maternity leave. For the future she dreams to take their daughter to kindergarten and to start a family business. She graduated from a masseur training course organized by “Faclia” Association. She is convinced that everything that has happened, was for the better and that it is important to think positively. The young couple talk about life wisely and mature and they encourage all their peers to be active, to start a family, to enjoy children and at the same time to find decent jobs and to achieve their professional potential. Objective no 3 of the project Young people know better their socio-econom- ic rights and they are more motivated to get involved, having an important social role. This way objective no 3 was reached – “Young peo- ple are motivated and able to represent them- selves and to actively participate in Moldovan society” with the following achievements: • The research “Current situation in the area of socio-econom- ic rights of young people 2013” revealed all the aspects of the situation of young people from the Republic of Moldova, pointing out action directions for improving the situation. • In order to defend the rights of young employees in an efficient way and to react promptly in cases of violations of these rights, 160 trade union members and leaders, as well as interested young peo- ple have been trained within the program “Socio-economic rights of young people and social dialogue”. This program has been developed with the contribution and expertise of the National Trade Union Con- federation of Moldova.
  • 19. 19 I understood that when you know your rights and you demand them you have the chance to be respected, although many employers in Moldova don’t even want to talk to young people with disabilities, but I was heard because I shouted! Alexandru Ermurachi (24 years old) & Nadejda Dragancea participants in the program “Socio-economic rights of young people and social dialogue”
  • 20. 20 Now more young people from both sides of the Nistru river know that they have socio- economic rights. They know that the employment contract and social package is very important. Moreover, they know that there is a network of young people through which they can exchange good practices and ideas with their peers from various regions. Iulia Todica 18 years old, Transnistria, participant in the summer school “Active Citizen – Budding Leader”, member of the mobile team, has contributed to the creation of the “cross-border” network of youth
  • 21. 21 Nistru Banks United Trough Young People After participating in the program, Iulia has been involved in Mobile Team activities and contributed to identifying young people in her region that are interested in the project. She participated in awareness campaigns for youth by organising various activities to promote socio-economic rights through the “cross-border” network of youth: information campaigns, meetings in Causeni and Bender and dissemination of leaflets on the left side of Nistru river. Together with her colleagues she created a communication platform so that the message is heard by many peers. Iulia continues to be active within the Mobile Team in order to promote socio-economic rights of young people. • Young people from the 4 regions having their socio-economic rights violated can ask for counseling at a dedicated “instance”. 8 young lawyers participated in the program “Socio-economic rights in prac- tice”, becoming Youth Advocates in the project regions. • Young people from both banks of Nistru river cooperate in order to exchange experiences and best practices through the Youth Net- work POD – Partnerships Oriented towards Development, created within the project.
  • 22. 22 Decent Work For Artists Alexandru is ‘’in love’’ with the work he does: he has a great imagination and he expresses with his pencil human states which sometimes cannot be expressed even in thousands of words. He is a caricaturist, drawing since child- hood, but after graduating from the Faculty of Fine Arts he has not found a paid job. Then he went to work abroad with his wife, Olga. There they worked illegally being forced by circum- stances to work hard, work that did not relate to art. They were missing their country, so they decided to return home and use Alexan- dru’s talent. They started with exhibitions on social sub- jects, organized at regional level, and then they received small orders such as caricatures made at parties. Today Alexandru and Olga create exceptional artworks in order to transmit im- portant messages to the large public. Olga and Alexandru think the same way - they analyze the topics for the caricatures together. The two have participated at the launch of the “Decent Work for YOUth” project, and the thematic has intrigued them afterwards when faced with various (non decent) job situa- tions. Then they proposed to create a series of caricatures in order to make employers and employees aware about their roles in work re- lationships. Thus, special caricatures have been created in order to show respect and neglect of social-economic rights in practice. The works will be exhibited in other regions of the coun- try as well, in order to promote the concept of ‘Decent Work for YOUth”. In Moldova it is possible to grow professionally and it is possible to find a well paid job because good specialists are always in demand and appreciated in all areas. We must always pursue and look for new things, thus we will use all our chances for a prosperous future. For those who still do not have a good job - don’t forget that you can create the job yourself, and here the entrepre- neurship is the wonderful solution. Everything is in our hands.
  • 23. 23 Alexandru (30 years old) & Olga Placinta young entrepreneurs It’s too easy to run and hide from reality somewhere in foreign countries, to work illegally without any perspective, but we forget too soon where we were born, studied and always hoped for a prosperous future. But to run from the reality is not a suitable solution.
  • 24. 24 Added value that young people bring to companies The differences between the ex- pectations of the employers and the training level of young peo- ple reduce the chances of young people to employment and thus the unemployment rate of youth remains higher than the one for other age categories. Many barriers affect the availability of young employers to take into account young candidates, as em- ployers are first of all worried about the productivity potential of young graduates and their lack of work experience. On the other hand, aspects of the future employee are extremely important for applicants and some requirements of companies, among which illegal ones, make young people dissatisfied. At the same time, young employ- ees bring obvious benefits to em- ployers: a number of professional competences as well as beneficial youth values, attitudes and be- haviours. In order to take advan- tage of the potential of young peo- ple and to create within a company an environment for functioning and sustainable development, there is a need for reorganization and ad- justment of the company’s youth perspective. RESEARCH & RECOMMENDATIONS
  • 25. 25 Reasons to hire young people (beneficial youth values, attitudes and behaviours): • they have advanced competences in using the computer; • they use new technologies, especially infor- mational ones; • they know foreign languages; • they show an increased capacity to learn; • they are more flexible to the requirements of the employer; • they easily adjust to changes; • they show creativity, non-conformism, challenge inertia; • they express innovative ideas on develop- ment of opportunities; • have the energy that is necessary in order to implement innovative approach. Aspects of attractive youth employers, are employers who: • offer perspectives of career growth; • offer stability to employees; • have a good company reputation; • offer a competitive salary; • show responsibility towards employees; • have future perspectives of the company; • value professionalism among colleagues and superiors; • create a positive environment within the team. Recommendations: For youth: • Involvement in activities which allow per- sonal skills and abilities development; • Performing volunteering activities for accu- mulating experience; • Know your socio-economic rights; • Benefit from the career guidance services offered by various organizations. For employers: • Maintain the dialogue with the education institutions in order to contribute to diminish the labour market gap; • Initiate volunteering and traineeships pro- grammes; • Adjust management practices to the legal framework, to values and expectations of young people and to efficient and innovative practices in the field. For educational institutions: • Maintain the dialogue with the companies and employers’ organizations in order to con- tribute to diminishing the labour market gap; • Develop extra-curricular projects such as vocational skills training and personal skills development. For trade unions: • Lobby for promoting decent jobs for youth; • Involvement in activities meant to develop additional competences of young people.
  • 26. 26 Young people bring to the company energy, desire to create and the enthusiasm that every company needs in order to grow. A young employee integrates easily, communicates efficiently and has valuable initiatives that we are gladly considering. Clients are attracted by a young and energic team and this represents a big advantage over competitors. Vasile Grosu 35 years old, employer, owner of a shop, Ungheni
  • 27. 27 Young Employees – A Competitive Advantage Vasile Grosu is one of the employers who are open for candidates with no experience, but who offer a lot of enthusiasm. All of his em- ployees are young and one of them is a person with special needs. The employees are very satisfied with the fact that their employer is friendly and that they have a joyful, young and consolidated team. The young employees say that in the beginning they had a trial period for learning and that this period offered them the possibility to adapt and understand the requirements for the job so that it would be easier later. All employees are legally employed, with labour contracts, the salaries are fully and officially paid and the contracts are discussed and ne- gotiated with the employer. Vasile Grosu could serve as a role model for other employers when it comes to employers motivating youth and employing them. The study “Added value that young people bring to companies” con- ducted within the project “Decent Work for YOUth - Improving the social-economic situation of the young people in Moldova by em- powering the youth and the civil society”. The full version of the study is available on the website of the project: www.muncadecenta.md
  • 28. 28 Discrepancies between education and labour market demands Graduates of higher, medium speciality and secondary education institutions, face difficulties at employment as their specialties are not required on the labour mar- ket or the level of professionalism and competences of youth do not match the requirements of the position. The gap between the request of the labour market and the offer of the young candidates is due to outdated educational programs, no real dialogue between educational institutions and businesses, lack of professional training opportunities and professional guidance. • study programs are highly theo- rized; • study programs are not adapted to modern technology; • underdeveloped mechanisms of interaction of educational institu- tions with businesses; • serious insufficiency of continu- ous professional training opportu- nities; • lack of professional career guid- ance services; This fact affects not only the com- petitivity of companies and young people’s employment possibilities, RESEARCH & RECOMMENDATIONS
  • 29. 29 Criteria for selection of employees: • Work experience in the field - 81% • Professional skills - 71.4% • Responsibility in doing the job - 61.9% • Professional competencies in identifying and solving problems - 61.9% • Education - 57.1% • Recommendations from professionals - 42.9% • Additional studies confirmed by certificates - 38.1% • Recommendations from acquaintances, relatives, etc. - 23.8% Causes of the discrepancies between education and labour market requirements: • study programs are highly theorized; • study programs are not adapted to modern technology; • underdeveloped mechanisms of interaction between educational institutions and busi- nesses; • serious insufficiency of continuous profes- sional training opportunities; • lack of professional career guidance services; Necessary changes contributing to diminish the labour market gap: 1. To review the curriculum of the vocational training institutions; 2. Increase the qualification level of the teach- ing staff; 3. Modernize the material and technical basis in vocational training institutions; 4. Intensify the opportunities for organizing internships for pupils and students; 5. Create legal conditions in order to facilitate the collaboration between institutions. Options for collaboration between employers and educational institutions: 1. training specialists by the vocational training institutions based on the forecasts of employers; 2. monitoring schools by companies in specific areas; 3. up-grading courses for teaching staff within private companies. but also the general situation of young people – fresh graduates of vocational education, medium and higher institutions.
  • 30. 30 Volunteering Experience Counts Ludmila graduated from the Pedagogical Col- lege “Alexandru cel Bun” from Calarasi and was looking for a job. Everywere she went she got the same answer “You are young and you don’t have experience”. She submitted her CV to many organizations but didn’t get any answer and wasn’t invited to interviews. While studying Ludmila volunteered for an organization promoting the healthy lifestyle. It happened that at the right time there was a vacancy within this organization. In the summer of 2013 Ludmila participated in the summer school organised within the project and as she said, she understood how an efficient team works and after participating in the program “Development of personal and professional skills” Ludmila knew how to bene- fit from this offer, presenting her advantages in the most favourable way. Thus she succeeded to get the position, was employed and is mak- ing a career in her field of knowledge. Currently Ludmila is a member of the Advisory Committee in Calarasi, representing youth and is continuously involved in promoting socio-economic rights of youth through ROST network. The study “Discrepancies between education and labour market demands” conducted within the project “Decent Work for YOUth - Improving the social-economic situation of the young people in Moldova by empowering the youth and the civil society”. The full version of the study is available on the website of the project: www.muncadecenta.md
  • 31. 31 I counted on my volunteering experience that brought me this job. I am very pleased with my job: this is my new house and my colleagues became my friends. Ludmila Iacubovschii 20 years old, participant of the program “Development of personal and professional skills”
  • 32. 32 Current situation in the area of socio- economic rights of young people in 2013 After graduating educational in- stitutions, the majority of young people do not succeed in finding a job. In urban areas young people have more employment opportu- nities comparing to the ones from rural areas. Those who find a job face various obstacles and many graduates are forced to emigrate. Even if lately there are significant efforts towards adjusting Moldovan legislation to international stan- dards, many categories remain un- protected, especially youth. Their right to a salary, to work time, to safety and health are violated. The Country Program on Decent Work 2012-2015 aims to change the sit- uation through a better governance of the labour market, promoting decent work and a better social protection system. Young people in the country, es- pecially those from the regions of the project – Ungheni, Calarasi, Falesti and Causeni, still do not feel the effects of these measures. They mention numerous violations of socio-economic rights in the relations with employers. At the same time young people cause some difficulties especially because RESEARCH & RECOMMENDATIONS
  • 33. 33 After graduation young people: • immediately find a job - 22% • leave to work abroad - 17,7% • do not find a job - 57% Difficulties faced by youth at employment: • proposals to work without a contract; • requirements for additional unpaid work; • discrimination on political principles; • lack of equitable remuneration systems; • requirements for professional experience; • lack of work equipment. Recommendations: For educational institutions: • develop additional competences (communi- cation, negotiation, problem solving, etc.) • practical vocational training; • information activities about benefits of legal employment; • optional entrepreneurship courses. For trade unions: • strengthen collaboration with educational and youth institutions; • activities for understanding legal rights. For employers’ associations: • diminish fluctuation by respecting so- cio-economic rights of young employees; • disseminate information about socio-eco- nomic rights among employers and employees; • joint activities with decision making actors in order to change the legal framework. For youth: • involve in activities for developing more skills; • gather experience through volunteering. they do not understand that their qualification level does not match the requirements of the position, the situation on the labour market or employment opportunities.
  • 34. 34 Since we have been working for ourselves, we understood that it is better to be your own master in the village than to be the last in a city. Oxana (25 years old) and Serghei Breahna young people counseled by the outreach worker
  • 35. 35 They Have Created Their Own Jobs Despite the fact that about 70% of all young families have at least one of its members working abroad, Oxana and Sergei Breahna both still live in Moldova, in a village and have two children. After graduation, the two young people were very proud to have returned to their village. But their studies didn’t result in employment in their home village - Oxana graduated as a programmer and Serghei specialized in tele- communications. They had no choice but to start working in their parents’ store, as a shop assistant and supply delivery driver. It was the Project “Decent Work for Youth” that motivated them to work with dedication, regardless the circumstances. After participat- ing at the celebration of the Decent Work Day, organized within the project, they have been assisted and encouraged to make the business started by their parents increasingly profitable. Today the store has become their second home, where Oxana and Serghei work all day long. Each item offered for sale is rigorously analyzed by the young people according to the market demand, as they have good knowledge of the laws of supply and demand. Thanks to the progress achieved and to their profit growth, the couple has recently mod- ernized their house and they have even been invited to be wedding godparents. They are convinced that if you work hard and have a definite goal, you can create your own job; you just have to be self-confident and responsible. Current situation in the area of socio-economic rights of young people 2013 conducted within the project “Decent Work for YOUth - Improving the social-economic situation of the young people in Moldova by empowering the youth and the civil society”. The full version of the study is available on the website of the project: www.muncadecenta.md
  • 36. 36 A project of such amplitude as “Decent Work for YOUth” cannot end without specific “products”, that will ensure its continuity. Af- ter completion of all project activ- ities, the structures created within the project will continue to func- tion and to ensure that socio-eco- nomic rights of young people are promoted. The first and most sustainable result is ROST – the Network of organizations promoting and respecting socio-economic rights of young people in the Republic of Moldova. This national network will promote socio-economic inclusion of young people and will facilitate social dialogue through the created Youth Action Plan for 2014-2016. project continuity
  • 37. 37 ROST network ROST (the network of organizations for pro- moting socio-economic rights of young people from the Republic of Moldova) is a coopera- tion structure, without juridical personality, founded on 22nd of January 2014, with the aim of developing youth policies in the area of promotion and observance of socio-economic rights of young people at regional and national level. Members of the network are 27 civil society organizations, public and private institu- tions active in the youth field, that agreed to cooperate in order to join actions and results, mutual information and support, development of partnerships and to facilitate best practices exchange. Strategic objectives of ROST network: 1: Strengthened institutional framework of ROST network; 2: Young people from the regions know and demand their socio-economic rights; 3: The regulatory framework of the labour market adapted to the youth needs. • After studying the difficulties young people meet when trying to integrate on the labour mar- ket, ROST network created the Social and Economic Agenda for YOUth – a set of measures and recommendations meant to ensure socio-economic welfare of young people from the Republic of Mol- dova.
  • 38. 38 The Social and Economic Agenda for YOUth proposes the following intervention areas: 1. Intervention area Socio-economic rights of young people Recommended actions: • Include the module on socio-economic rights and the mechanisms of their implemen- tation in the civic education subject; • Motivate young people to become union members in order to promote and protect the rights and socio-economic interests at the workplace; • Create specialized consultancy and as- sistance services for youth in the area of socio-economic rights; • Develop training programs on lobby and advocacy for young people and socio-economic actors; • Create and develop networks and ”umbrella” organizations for promotion of socio-economic rights of young people. 2. Intervention area Personal competences of young people Recommended actions: • Create mechanisms for ensuring quality in nonformal education; • Develop and implement educational programs focused on developing life skills of children and youth; • Develop and provide nonformal education programs oriented towards personal develop- ment and of key competences; • Create and implement projects for involve- Social and Economic Agenda of the YOUth The Social and Economic Agenda for YOUth addresses the public, decision-making ac- tors, but also youth who wants to choose a profession or to progress at their job. This intervention document has been drafted at the initiative and by the contribution of young people, socio-economic stakeholders (trade unions, employers, local authorities, special- ized public institutions), representatives of civil society organizations in the 4 districts of Mol- dova (Ungheni Falesti, Calarasi and Causeni) and the Transnistrian region, involved in project activities “Decent Work for YOUth - improving the social economic situation of young people in Moldova by empowering Moldovan youth and Moldovan civil society.” By promoting the Social and Economic Agenda for YOUth, ROST wants to enhance the processes related to the mobilization of social and economic stakeholders (ministries, trade unions, public authorities, employers, institutions specializing in education and employment) for their involvement in ensuring the social and economic rights and guarantees for youth and solving the actual problems they face.
  • 39. 39 ment of young people in volunteering activities and in the political, economic and social life; • Promote mobility programs for youth; • Promote entrepreneurial education among young people and develop their entrepreneurial spirit; • Create the mechanism for implementing the Law on volunteering. 3. Intervention area Professional competences of young people Recommended actions: • Extend the area of providing career guid- ance, counseling and employment services for graduates; • Optimize labour market forecasts on medium and long term; • Create the national framework for ensuring quality in vocational training; • Change the curricula in order to increase the number of practical activities within the professional training of young people (at least 25% of the total educational activities); • Develop the mechanism of involvement of companies in adjusting curriculas to current labour market requirements; • Develop the regulatory framework and pro- motion of attractive forms of education; • Develop occupational standards according to the needs (rigors) of the labor market, implying the participation of the private sector; • Modernize the material and technical base of educational institutions; • Develop personal and professional training programs at the workplace (mentoring, tutor- ing, coaching and continuous training). 4. Intervention area Civic and social dialog Recommended actions: • Improve labor inspection activities - safe and secure work; • Offer fiscal facilities for young entrepreneurs; • Create the legal, institutional and financial framework for developing social economy; • Provide fiscal facilities for companies em- ploying young specialists; • Increase employers’ awareness on provid- ing equal opportunities for young people and respecting the principles of decent work for young people; • Increase employers’ awareness on recogni- tion of the skills, knowledge and competences acquired through non-formal and informal learning; • Increase employers’ awareness on recog- nition of the internship performed by youth during the years of study as work experience in the field; • Improve monitoring activities of child labor from the National Action Plan regarding the prevention and elimination of the worst forms of child labor; • Strengthen civil and social dialogue in order to facilitate communication and coordination of joint activities of socio-economic stakehold- ers (trade unions, employers and public author- ities) and civil society aimed at contributing to socio-professional integration of youth;
  • 40. 40 Women, especially the young ones, can influence community’s way of thinking. Thus, promoting values as equality of chances and women’s rights brings impact results and in time it brings the so needed social reforms. Eugenia Rotari 30 years old, member of ROST network
  • 41. 41 Women Bring The Change Eugenia works for the Ungheni District Council and is member of the NGO “The women for the future” that promotes women’s rights. During the project Eugenia participated in the training for socio-economic actors from the 4 regions where she understood how to plan and orga- nize lobby and advocacy activities. In the activity plan of the organization she included information activities for women in the area of socio-economic rights. She organ- ises meetings with women from rural areas in order to inform them about the importance of knowing and advocating for their rights in labour relations. She participated in the creation of ROST strategy and action plan for 2014-2016 and considers that socio-economic actors in the regions: public institutions, representatives of civil society and business representatives need to increase their capacities and adopt a multisectoral approach.
  • 42. 42 From Student To Volunteer Mariana has found out about volunteering from a colleague from the College of Medi- cine, who told her how interesting and useful she spends the time when she is involved in various activities at “Faclia” Association. The young girl came to the Association and asked timidly if she could be a volunteer. Though she did not know very well what the role of a volunteer was, she was sure that she had to develop self-confidence, to get rid of timidity and develop leadership skills. Since in her motivation letter she wrote that she wanted to developed her skills and to participate in outreach activities among peers, Mariana participated in the training course for future members of the Mobile Team. There she learned how to draft a plan, how to plan and organize an information activity, how to evaluate the results. Understanding what decent work means, she participated with great interest in organizing 12 awareness raising activities for both young people and employers. In addition, she man- aged to popularize the subject in the institu- tion where she studied as well, and Valeriu Jardan, the director of the College, mentioned that Mariana’s presentation on socio-econom- ic rights of youth is recommended for class masters and for teachers of civic education to use for educational classes and supported the creation of an informative stand within the College. Mariana informed over 350 peers, and is cur- rently a student at the University of Medicine. Mobile Team The Mobile Team is made of 24 energetic young people, training within the project “Decent Work for YOUth - improving the social economic situation of young people in Moldova by empowering Moldovan youth and Moldovan civil society” who have joined their forces in order to improve the socio-economic situation of young people from Moldova by offering them vast information on their right at a decent job. Mobile Team members promote and support volunteering activities and civic activism that ensure personal development, increase in self-confidence and development of leadership skills of young people. The activity principle of the Mobile Team is peer to peer education by organising various non-formal activities for peers. All activities are well prepared, structured and planned, with learning objectives that develop skills and change young people’s attitude. The activities of the Mobile Team are organised in high-schools, gymnasiums, local NGOs, youth centres and summer camps from 4 project regions – Ungheni, Calarasi, Falesti and Causeni. In order to promote socio-econom- ic rights of young people in the 4 regions of the project, a Mobile Team has been created. These trained young volunteers conduct information activities for youth and the Mobile Team will continue its mission for the next years too.
  • 43. 43 I will continue volunteering in various youth organizations, because the gathered experience in project activities should be shared with as many young people as possible. Mariana Nica 19 years old, member of the Mobile Team, volunteer at “Faclia” association
  • 44. 44 He Proved His Skills In 2009 Vasile participated in Job Finding Club in order to learn how to behave with employ- ers, as he was looking for a job for some time. Thus, for a month he has been assisted by “Faclia” Association while looking for the de- sired job. Together with the activists from the organization, Vasile was looking for opportu- nities through the advertisements in the local newspapers, info stands in town, employment office, but lawyers weren’t needed. When Ungheni town hall published on its web- site the lawyer vacancy, Vasile was ready for the challenge. He presented himself very well at the interview and his new CV was drafted in Europass format. He found out that the salary wasn’t that high, but he was enormously happy that he was accepted as he has talking difficul- ties and some employers did not even have the patience to listen to what he has to say. Currently Vasile is a lawyer within Ungheni town hall, he is respected by the mayor and work colleagues. He represents the Town Hall in court, drafts acquisition contracts and other documents according to the law. His salary has been raised so that Vasile can afford to travel daily from his home village to come to work in the city. Vasile is the founder of an NGO in his village and he wants to develop information and counselling services for youth. This is the reason why he decided to participate in the program “Socio-economic rights in practice” in order to become a Youth advocate and offer law counselling in the area of socio-economic rights of young people. Young people from the regions of Ungheni, Falesti, Calarasi and Causeni are more protected now because the Youth Advocates, lawyers aged 24-30 years, trained within the program “Socio-eco- nomic rights in practice”, are ready to act in cases of violations of socio-economic rights at employ- ment phase or during work. The specialised services and friendly approach have earned the trust of the youth in regions and in the future the Youth Advocates will extend the area of issues to solve and will work in close cooperation with CNSM experts for counseling cases. Program “Socio- economic rights in practice” The Program “Socio-economic rights in prac- tice” represents an opportunity for inventive learning for motivated young people from the regions of Ungheni, Calarasi, Falesti and Causeni. The objective of the program is to develop the skills of 8 young people from the regions in the area of socio-economic rights and to create the community service “Youth Advocate”. “Youth Advocates” are currently involved in identifying and solving cases of violations of rights in work relations, basic legal counseling for the young people in the 4 regions.
  • 45. 45 Disabled young people are not considered as potential employees. In order to have a chance they need to develop their technical and practical skills. This is why I promote the idea of developing the legal framework for job training through apprenticeship. Vasile Gaviuc 29 years old, participant in the program “Socio-economic rights in practice”, Youth Advocate on labour related matters.
  • 46. 46 For Potential Entrepreneurs Looking for a job, you might take into account the option of starting a business. The test below can help you decide if entrepreneurship is a viable option for you. This test contains 50 statements about the common qualities of successful entrepreneurs. Read each statement to determine whether you find yourself in it or not. If the statement is valid for you, circle the appropriate number in column “True”. If the statement is false for you, circle the number in the column “False” test
  • 47. 47 statement TRUE FALSe I often exaggerate 1 2 I persist to challenges 2 1 I can be assertive when it is necessary 2 1 I need people around me when I work 1 2 I don’t consider myself a person that can be led 1 2 I am well organised 2 1 I have extensive knowledge of sales and marketing 2 1 I can fulfil several tasks at once 2 1 I am not a good writer 1 2 I get easily frustrated 1 2 I am creative 2 1 I assume risks 2 1 Many times I do not trust my own instincts 1 2 I like to work independently 2 1 I am not an optimistic person 1 2 I do not want to be under the time pressure 2 1 I am not very competitive 1 2 I'll work as long as the current job gives me satisfaction 2 1 I do not like to have a fixed schedule of work 1 2 I am proactive 2 1 I like the changes 2 1 I have difficulties in making decisions 1 2 I think business opportunities are everywhere 2 1 I am result oriented 2 1 I have confidence in my abilities 2 1
  • 48. 48 I have problems in generating new ideas 1 2 I do not like working with details 1 2 I am a visionary 2 1 I do not feel comfortable unless I have the certainty of a regular salary 1 2 I pay attention to details 2 1 I have many business ideas that I could start 2 1 I have problems with attendance at meetings 1 2 I am easily distracted 1 2 I do not mind working long hours 2 1 I know what a business plan implies 2 1 I am a charismatic person 2 1 I am not afraid to make sacrifices 2 1 I like to set clear objectives for myself 2 1 I am worried to get into debt 1 2 I prefer to be told what to do 1 2 I'm impatient 1 2 I'm always thinking of ways to improve things 2 1 I like to solve complex problems 2 1 I am not good at mathematics 1 2 I tend to blame others when something goes wrong 1 2 I understood the difference between failure and a setback 2 1 I was told many times that I am stubborn 2 1 I am willing to invest all my savings 2 1 I do not like to manage other people 2 1 total
  • 49. 49 Considering the potential risks involved, it is important to know your strengths and weak- nesses before taking any decision. If you scored in low or medium range on scale assessment (any score below 84), perhaps you wish to reconsider carefully the options. Persons with low scores (50-66) should speak especially with family, friends, and profession- als in the field before giving up their job. It is true that there are very few barriers that can- not be overcome (you can learn what a busi- ness plan is, you can improve your time man- agement skills and relationship management), it is arguable that some people simply are not suited for entrepreneurship. For example, if you see risks as obstacles, if you prefer to be told what to do, and have not a single idea for something you can create, sell or improve, then entrepreneurship is not a solution. If, on the other hand, you scored in high range (84-100), or you know you have what is need- ed to start your own business, it is important to explore the options that you have and you can start making plans.
  • 50. 50 How To Introduce Yourself During The Job Interview Increase your chances of getting the job you want, according to the following recommen- dations: Introduce yourself to the receptionist. Tell him/her your name, meeting time, name of the person you will be interviewed by; speak clearly and politely. Smile and be ready to shake hands. Greet the interviewer shaking the hand firmly, whether it is a male or female (no one likes an weak handshake). Look always in the eyes of the person whose hands you shake. Smiling shows confidence. Also, don’t be afraid to gesture during the response to the question. This suggests enthusiasm. Enter the office and wait to sit where you are proposed. Maintain eye contact to show interest and demonstrate confidence. Don’t begin to formu- late answers to questions while the interview- ing person is still speaking. It’s perfect if you think a few seconds before answering. Look in the face of the person concerned, not down or sideways while talking. But don’t look straight.
  • 51. 51 Be confident. Do not make noise with hands and feet, don’t smoke, don’t chew gum. Speak clearly. Do not stutter, this shows lack of confidence. Speak in a safe tone that demonstrates self confidence. Listen before speaking. Be sure you understood the question. If not, ask the interviewer to clarify. Don’t be afraid to take some time to think before answering. The interviewers are impressed by people who think before answering. Former employer. Never say anything bad about your current or former employer. No matter how much you disliked that job, find a way to emphasize the positive side of the experience. Be honest. Do not lie when you are asked about something you didn’t do, because the next question will be “Tell me more!” Know your CV. Be prepared to talk about any fact written in your CV. Many people invent experiences in their CV’s. Avoid this trick, since the only landmark that the interviewer has about you is the CV that you present. Do not show your weak parts. Most of the times, at the end of the interview, the two sides begin to feel comfortable with each other. Do not let this comfortable feeling push you to say things about you that should not be known by the interviewer. Always keep things into the professional field. Be persuasive. Tell him you’re convinced that you have the necessary qualifications for the job and you would like very much to get it. Very few candidates do this by the end of the interview. Getting back in contact. Ask the interviewer when you should expect and how you will get the answer. Thanks. Before leaving, verbally thank the one who interviewed you for the time you were granted.
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  • 54. 54 Universal Declaration Of Human Rights Political rights (Art. 3-21) 1. The right to life, liberty and security of person. 2. Slavery and the slave trade shall be prohibit- ed in all their forms. 3. No one shall be subjected to torture or to cruel, inhumane or degrading treatment or punishment. 4. The right to recognition everywhere as a person before the law. 5. Equality before the law, the right to equal protection of the law. 6. The right to an effective remedy by the com- petent national courts for acts violating the fundamental rights granted by the constitution or by law. 7. The right to be presumed innocent 8. No one shall be subjected to arbitrary interference with his privacy, family, home or correspondence, nor to attacks upon his hon- our and reputation. 9. The right to freedom of movement and residence within the borders of each state. Everyone has the right to leave any country, including his own, and to return to his country. 10. Everyone has the right to seek and to enjoy in other countries asylum from persecution. 11. Everyone has the right to a nationality. 12. The right to marry and found a family. 13. The right to own property. 14. The right to freedom of thought, con- science and religion. 15. The right to freedom of opinion and expres- sion; this right includes freedom to hold opin- ions without interference and to seek, receive and impart information and ideas through any media and regardless of frontiers. 16. The right to freedom of peaceful assembly and association. 17. The right to take part in the government of his country, directly or through freely chosen representatives. 18. The right of equal access to public service in his country.
  • 55. 55 Economic rights (Art. 23-24) 1. The right to work, to free choice of employ- ment, to just and favourable conditions of work and to protection against unemployment. 2. The right to equal pay for equal work. 3. The right to form and to join trade unions for the protection of his interests. 4. The right to rest and leisure, including reasonable limitation of working hours and periodic holidays with pay. Social rights (Art. 22-25) 1. The right to social security. 2. The right to a standard of living adequate for the health and well-being of himself and of his family, including food, clothing, housing and medical care and necessary social services. 3. The right to security in the event of unem- ployment, sickness, disability, widowhood, old age or other lack of livelihood in circumstances beyond his control. 4. Motherhood and childhood are entitled to special care and assistance. All children, whether born in or out of wedlock, shall enjoy the same social protection. Cultural rights (Art. 26-27) 1. The right to education. Education shall be free, at least the elementary and general education. Elementary education shall be compulsory. 2. Education shall be directed to the full devel- opment of the human personality and to the strengthening of respect for human rights and fundamental freedoms 3. Parents have a prior right to choose the kind of education that shall be given to their children. 4. The right to freely participate in the cultural life of the community, to enjoy the arts and to share scientific progress and its benefits. 5. The right to the protection of the moral and material interests resulting from any scientific, literary or artistic production of which he is the author. Recommended resources: Labor Inspection: www.inspectiamuncii.md The Ministry of Labor, Social Protection and Family: www.mpsfc.gov.md The Ministry of Youth and Sports of the Republic of Moldova: www.mts.gov.md The Informational portal Civic.md: www.civic.md Web portal for youth: www.youth.md The National Employment Agency: www.anofm.md International Labour Organization: www.ilo.org National Trade Union Confederation of Moldova: www.sindicate.md
  • 56. www.muncadecenta.md This publication has been produced with the assistance of the European Union. The contents of this publication are the sole responsibility of CNV Internationaal, Faclia and CNSM and can in no way be taken to reflect the views of the European Union. The Foundation CNV International, the “Faclia” Public Association for Children and Youth and the National Trade Union Confederation of Moldova (CNSM) are the three public organizations that care about the youth in Moldova and want to make a change.