Seth Lieberman, CEO at SnapApp, teaches us how to scale our marketing efforts. He goes through the steps of assessing how to scale and building a business case.
6. @Snap_App
@sethwlieberman
1. Does
it
drive
a
business
outcome?
2. Do
you
have
the
people
and
process
in
place
to
support
it?
HOW
TO
SCALE
YOUR
MARKETING
7. @Snap_App
@sethwlieberman
START
WITH
THE
PROBLEM
• “How
can
we
get
our
email
database
to
respond?”
• “How
can
we
improve
website
engagement?”
• “Can
our
existing
tools
do
more?”
9. @Snap_App
@sethwlieberman
HOW
TO
PILOT:
PROJECTING
ROI
• Roll-‐out
plan
• KPI:
Engagement
(Responses)
• KPI:
First
Time
Appointments
(FTAs)
• ROI
in
terms
of
closed/won
opportunities
10. @Snap_App
@sethwlieberman
SUCCESS
IN
100
DAYS
• Purchased
January
1
• First
content
live
Feb.
5
• Revenue
attributed
over
time
• 9
experiences
live
in
100
days 23%contributed
revenue
13. @Snap_App
@sethwlieberman
1. Identify
wasted
money
or
time
in
the
status
quo
2. Justify
in
terms
of
your
existing
programs,
people,
processes
3. Forecast
outcomes
in
terms
your
manager
cares
about
4. Pilot in
an
agreed-‐upon
timeframe
5. Report
against
agreed
KPIs
5
STEPS
TO
BUILD
A
BUSINESS
CASE