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URBACT LAB
SESSION 3
Action
Planning
LAB 3
• Feedback on ULSG at work
• PART 1 -DESIGNING AN ACTION PLAN
– Key principles
– Ensuring participation
• PART 2 – RESOURCES
• PART 3 – PREPARATION FOR ULSG AT WORK
URBACT LAB 1 SESSION 3 2
LAB 3
• Feedback on ULSG at work
• PART 1 -DESIGNING AN ACTION PLAN
– Key principles
– Ensuring participation
• PART 2 – RESOURCES
• PART 3 – PREPARATION FOR ULSG AT WORK
URBACT LAB 1 SESSION 3 3
LAB 3
• Feedback on ULSG at work
• PART 1 -DESIGNING AN ACTION PLAN
– Key principles
– Ensuring participation
• PART 2 – RESOURCES
• PART 3 – PREPARATION FOR ULSG AT WORK
URBACT LAB 1 SESSION 3 4
THE CONCEPT OF ‘ACTION PLANNING’
• Moving from defining problems and expected results to
determining actions designed to achieve them and
indicators to measure your success
• A critical stage - requires careful timing and
management
• Local Support Group involvement vital
• Co-creation delivers better action plans
URBACT LAB 1 SESSION 3 5
WHERE ARE WE IN PLANNING CYCLE MODEL?
URBACT LAB 1 SESSION 1 6
Problems
Stakeholders
Evidence
Results
Ideas
Actions
Resources
Check
Consultation
Launch
Problems
Stakeholders
Evidence
Results
Ideas
Actions
Resources
Check
Consultation
Launch
ACTION PLANS
• Coherent set of tangible actions in response to the
expected results
• Stakeholder involvement – roles and responsibilities
• Clear timeline (1,3,5,10 year plan?)
• Link to 2014-2020 results framework
(results, actions, outputs, indicators)
• What-How-Who-When-Where?
URBACT LAB 1 SESSION 3 7
DEVELOPING AN ACTION TABLE
URBACT LAB 1 SESSION 3 8
ACTION TABLE
Expected result Reduced motorised traffic in the city centre to 50% of 1990 figures
Action Title & Short
Description
Lead Actor or
Agency
Key Partners Intended
Outputs
Timescale Resources per annum
1.1 Introduction of smart
traffic charging scheme
Establishment of charging
perimeter and installation
smart control infrastructure
Municipality –
Transport
Dept.
- Police
- Private IT
company
- Parking Authority
- Motorist
organisations
- Media
Lower % of
daily
commuter
car journeys
December 2015 ?
1.2 Programme of
pedestrianisation and redesign
of public open space
1.3 Increase public transport
offer
1.4 Extend and improve cycle
network
1.5 Reorganise parking system
(offer and access routes)
…
THE HerO EXPERIENCE
URBACT LAB 1 SESSION 3 9
THE ESIMeC EXPERIENCE – 1 SABADELL
URBACT LAB 1 SESSION 3 10
Actions Objective 1, Action 1 Objective 1 Action 2
Description Effective use of the “one-stop window”
office: Increase collaboration between
organisations that provide services to
businesses in the city
Re draft the local agreement to enhance
employment and competitiveness in Sabadell
Duration June 2012 - June 2013 December 2012
Resources Own resources Own resources
Actors Local Development Agency
CIESC, Chamber of commerce, ASCAMM,
LEITAT, Secot
Local Development Agency
CIESC, Chamber of commerce, ASCAMM,
LEITAT, Secot
Activities To update agreements with other entities
in Sabadell city.
To collect an updated list of contacts for
local organizations collaborating with the
office
To join information already obtained by all
the entities concerning skills needs by the
business.
3 meetings with the members stating the
agreement
Include new relevant parties in the new
economic framework of the city
Results Short term we expect greater flexibility in
solving specific problems of the business
sector
Also is expected to increase confidence in
the administration
Achieving a consensus position with the
agreement of all organizations face new
challenges.
Emphasize demand led workforce
development in a strategic document for the
city
LAB 3
• Feedback on ULSG at work
• PART 1 -DESIGNING AN ACTION PLAN
– Key principles
– Ensuring participation
• PART 2 – RESOURCES
• PART 3 – PREPARATION FOR ULSG AT WORK
URBACT LAB 1 SESSION 3 11
GOOD PLANS AND DECISIONS
URBACT LAB 1 SESSION 3 12
Content (C)
People (P)
motivation
commitment
enthusiasm
Quality of a plan
or decision =CxP
Source: GROUP EXPO by Veikko Mantere
STRUCTURE AND PARTICIPATION
URBACT LAB 1 SESSION 3 13
Consensus based
methods
Conventional meeting
led by a chairperson
Agora, meeting on equal
terms, panel
Group meetings
dominated by one or a
small number of
participants
Clear meeting structure
No or poor structure
Strong
participation
Weak
participation
Joint
view of the
participants
The
chairperson’s
view
The most
powerful
participants’ view
Each participant
has his or her
own view
SOME METHODS TO IDENTIFY
ACTIVITIES
URBACT LAB 1 SESSION 3 14
DE BONO THINKING HATS
URBACT LAB 1 SESSION 3 15
DE BONO THINKING HATS
URBACT LAB 1 SESSION 3 16
OPERA
URBACT LAB 1 SESSION 3 17
wn suggestions
air discussions
xplanations
anking
rranging
O
P
E
R
A
START – STOP - CONTINUE
URBACT LAB 1 SESSION 3 18
START STOP continue
• …………
• …...........
• ………….
• ………….
• …………..
• …………
• …...........
• ………….
• ………….
• …………..
• …………
• …...........
• ………….
• ………….
• …………..
IMPACT / EFFORT MATRIX
URBACT LAB 1 SESSION 3 19
EFFORT
IMPACT
LOW
HIGH
HIGH
USEFUL RESOURCES
• URBACT Guide - GETTING RESULTS THROUGH ANIMATED
MEETINGS: SEVEN TOP TIPS
• Dave Gray – Sunni Brown – James Macafuno: GAMESTORMING –
A Playbook for Innovators, Rulebreakers, and Changemakers
URBACT LAB 1 SESSION 3 20
LAB 3
• Feedback on ULSG at work
• PART 1 -DESIGNING AN ACTION PLAN
– Key principles
– Ensuring participation
• PART 2 – RESOURCES
• PART 3 – PREPARATION FOR ULSG AT WORK
URBACT LAB 1 SESSION 3 21
RESOURCES – KEY PRINCIPLES
URBACT LAB 1 SESSION 3 22
Vision
Strategy
Expected
Results
Actions
Projects
RESOURCES
RESOURCES – KEY PRINCIPLES
• Resources are the means to an end – not an end in
themselves
• Funding is just one example of resources
URBACT LAB 1 SESSION 3 23
RESOURCES – KEY PRINCIPLES
• Be clear about what you want to achieve and what you
need € for
• Explore wide range of potential funding sources
• Create a funding ‘cocktail’
• Be creative but realistic
• Consider monitoring requirements
URBACT LAB 1 SESSION 3 24
FUNDING – KEY SOURCES
• European – CP 2014-2020
• National and Regional
• ‘New’ instruments / methods
– Crowd funding
– Public private partnerships
– Doing more with less – citizens, self organisation
URBACT LAB 1 SESSION 3 25
CROWDSOURCING
• https://www.youtube.com/watch?v=-38uPkyH9vI
URBACT LAB 1 SESSION 3 26
LAB 3
• Feedback on ULSG at work
• PART 1 -DESIGNING AN ACTION PLAN
– Key principles
– Ensuring participation
• PART 2 – RESOURCES
• PART 3 – PREPARATION FOR ULSG AT WORK
URBACT LAB 1 SESSION 3 27
ULSG@WORK 3
• Objective: to develop a coherent set of actions
• Tasks: to brainstorm ideas using De Bono Hats and to
record and structure the best using OPERA
• Tools: Action table, De Bono Hats and OPERA
• Deliverables: Action table filled in (poster)
URBACT LAB 1 SESSION 3 28
WHAT NEXT?
• 15:30 to 17:30 ULSG@work-3
• Free evening
• Friday
– 0900 URBACT Talk
– LAB and ULSG@work 4 (Checking / assessment LAP) and
preparing for
– LAB 5 (Dragons’ Den – The contest)
– Awards Ceremony
– PARTY!!
URBACT LAB 1 SESSION 3 29

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URBACT Summer University 2013 - Labs - 21st Century Public Services - Session 3

  • 2. LAB 3 • Feedback on ULSG at work • PART 1 -DESIGNING AN ACTION PLAN – Key principles – Ensuring participation • PART 2 – RESOURCES • PART 3 – PREPARATION FOR ULSG AT WORK URBACT LAB 1 SESSION 3 2
  • 3. LAB 3 • Feedback on ULSG at work • PART 1 -DESIGNING AN ACTION PLAN – Key principles – Ensuring participation • PART 2 – RESOURCES • PART 3 – PREPARATION FOR ULSG AT WORK URBACT LAB 1 SESSION 3 3
  • 4. LAB 3 • Feedback on ULSG at work • PART 1 -DESIGNING AN ACTION PLAN – Key principles – Ensuring participation • PART 2 – RESOURCES • PART 3 – PREPARATION FOR ULSG AT WORK URBACT LAB 1 SESSION 3 4
  • 5. THE CONCEPT OF ‘ACTION PLANNING’ • Moving from defining problems and expected results to determining actions designed to achieve them and indicators to measure your success • A critical stage - requires careful timing and management • Local Support Group involvement vital • Co-creation delivers better action plans URBACT LAB 1 SESSION 3 5
  • 6. WHERE ARE WE IN PLANNING CYCLE MODEL? URBACT LAB 1 SESSION 1 6 Problems Stakeholders Evidence Results Ideas Actions Resources Check Consultation Launch Problems Stakeholders Evidence Results Ideas Actions Resources Check Consultation Launch
  • 7. ACTION PLANS • Coherent set of tangible actions in response to the expected results • Stakeholder involvement – roles and responsibilities • Clear timeline (1,3,5,10 year plan?) • Link to 2014-2020 results framework (results, actions, outputs, indicators) • What-How-Who-When-Where? URBACT LAB 1 SESSION 3 7
  • 8. DEVELOPING AN ACTION TABLE URBACT LAB 1 SESSION 3 8 ACTION TABLE Expected result Reduced motorised traffic in the city centre to 50% of 1990 figures Action Title & Short Description Lead Actor or Agency Key Partners Intended Outputs Timescale Resources per annum 1.1 Introduction of smart traffic charging scheme Establishment of charging perimeter and installation smart control infrastructure Municipality – Transport Dept. - Police - Private IT company - Parking Authority - Motorist organisations - Media Lower % of daily commuter car journeys December 2015 ? 1.2 Programme of pedestrianisation and redesign of public open space 1.3 Increase public transport offer 1.4 Extend and improve cycle network 1.5 Reorganise parking system (offer and access routes) …
  • 9. THE HerO EXPERIENCE URBACT LAB 1 SESSION 3 9
  • 10. THE ESIMeC EXPERIENCE – 1 SABADELL URBACT LAB 1 SESSION 3 10 Actions Objective 1, Action 1 Objective 1 Action 2 Description Effective use of the “one-stop window” office: Increase collaboration between organisations that provide services to businesses in the city Re draft the local agreement to enhance employment and competitiveness in Sabadell Duration June 2012 - June 2013 December 2012 Resources Own resources Own resources Actors Local Development Agency CIESC, Chamber of commerce, ASCAMM, LEITAT, Secot Local Development Agency CIESC, Chamber of commerce, ASCAMM, LEITAT, Secot Activities To update agreements with other entities in Sabadell city. To collect an updated list of contacts for local organizations collaborating with the office To join information already obtained by all the entities concerning skills needs by the business. 3 meetings with the members stating the agreement Include new relevant parties in the new economic framework of the city Results Short term we expect greater flexibility in solving specific problems of the business sector Also is expected to increase confidence in the administration Achieving a consensus position with the agreement of all organizations face new challenges. Emphasize demand led workforce development in a strategic document for the city
  • 11. LAB 3 • Feedback on ULSG at work • PART 1 -DESIGNING AN ACTION PLAN – Key principles – Ensuring participation • PART 2 – RESOURCES • PART 3 – PREPARATION FOR ULSG AT WORK URBACT LAB 1 SESSION 3 11
  • 12. GOOD PLANS AND DECISIONS URBACT LAB 1 SESSION 3 12 Content (C) People (P) motivation commitment enthusiasm Quality of a plan or decision =CxP Source: GROUP EXPO by Veikko Mantere
  • 13. STRUCTURE AND PARTICIPATION URBACT LAB 1 SESSION 3 13 Consensus based methods Conventional meeting led by a chairperson Agora, meeting on equal terms, panel Group meetings dominated by one or a small number of participants Clear meeting structure No or poor structure Strong participation Weak participation Joint view of the participants The chairperson’s view The most powerful participants’ view Each participant has his or her own view
  • 14. SOME METHODS TO IDENTIFY ACTIVITIES URBACT LAB 1 SESSION 3 14
  • 15. DE BONO THINKING HATS URBACT LAB 1 SESSION 3 15
  • 16. DE BONO THINKING HATS URBACT LAB 1 SESSION 3 16
  • 17. OPERA URBACT LAB 1 SESSION 3 17 wn suggestions air discussions xplanations anking rranging O P E R A
  • 18. START – STOP - CONTINUE URBACT LAB 1 SESSION 3 18 START STOP continue • ………… • …........... • …………. • …………. • ………….. • ………… • …........... • …………. • …………. • ………….. • ………… • …........... • …………. • …………. • …………..
  • 19. IMPACT / EFFORT MATRIX URBACT LAB 1 SESSION 3 19 EFFORT IMPACT LOW HIGH HIGH
  • 20. USEFUL RESOURCES • URBACT Guide - GETTING RESULTS THROUGH ANIMATED MEETINGS: SEVEN TOP TIPS • Dave Gray – Sunni Brown – James Macafuno: GAMESTORMING – A Playbook for Innovators, Rulebreakers, and Changemakers URBACT LAB 1 SESSION 3 20
  • 21. LAB 3 • Feedback on ULSG at work • PART 1 -DESIGNING AN ACTION PLAN – Key principles – Ensuring participation • PART 2 – RESOURCES • PART 3 – PREPARATION FOR ULSG AT WORK URBACT LAB 1 SESSION 3 21
  • 22. RESOURCES – KEY PRINCIPLES URBACT LAB 1 SESSION 3 22 Vision Strategy Expected Results Actions Projects RESOURCES
  • 23. RESOURCES – KEY PRINCIPLES • Resources are the means to an end – not an end in themselves • Funding is just one example of resources URBACT LAB 1 SESSION 3 23
  • 24. RESOURCES – KEY PRINCIPLES • Be clear about what you want to achieve and what you need € for • Explore wide range of potential funding sources • Create a funding ‘cocktail’ • Be creative but realistic • Consider monitoring requirements URBACT LAB 1 SESSION 3 24
  • 25. FUNDING – KEY SOURCES • European – CP 2014-2020 • National and Regional • ‘New’ instruments / methods – Crowd funding – Public private partnerships – Doing more with less – citizens, self organisation URBACT LAB 1 SESSION 3 25
  • 27. LAB 3 • Feedback on ULSG at work • PART 1 -DESIGNING AN ACTION PLAN – Key principles – Ensuring participation • PART 2 – RESOURCES • PART 3 – PREPARATION FOR ULSG AT WORK URBACT LAB 1 SESSION 3 27
  • 28. ULSG@WORK 3 • Objective: to develop a coherent set of actions • Tasks: to brainstorm ideas using De Bono Hats and to record and structure the best using OPERA • Tools: Action table, De Bono Hats and OPERA • Deliverables: Action table filled in (poster) URBACT LAB 1 SESSION 3 28
  • 29. WHAT NEXT? • 15:30 to 17:30 ULSG@work-3 • Free evening • Friday – 0900 URBACT Talk – LAB and ULSG@work 4 (Checking / assessment LAP) and preparing for – LAB 5 (Dragons’ Den – The contest) – Awards Ceremony – PARTY!! URBACT LAB 1 SESSION 3 29