The role of Visitor Centres in UNESCO Designated Sites Regional Workshop for Europe 30 September – 2 October 2018, Palermo (Italy) Best Practices at National Level. “The designations employed and the presentation of material throughout this document do not imply the expression of any opinion whatsoever on the part of UNESCO concerning the legal status of any country, territory, city or area or of its authorities, or concerning the delimitation of its frontiers or boundaries. The ideas and opinions expressed in this publication are those of the authors; they are not necessarily those of UNESCO and do not commit the Organization”

1. Kerstin Manz
Head of Division for World Heritage
German Commission for UNESCO
World Heritage Visitor Centres
Experiences in Germany

2. Folie 2, 25. Oktober 2018
Fachbereich Welterbe der Deutschen UNESCO-Kommission

3. Folie 3, 25. Oktober 2018
Fachbereich Welterbe der Deutschen UNESCO-Kommission
– Visitor centres (planned) at German World
Heritage sites
– World Heritage Convention, art. 4 and 27
– Questionnaire and workshops
– Practical guidelines and good practice
Background & Process

4. Folie 4, 25. Oktober 2018
Fachbereich Welterbe der Deutschen UNESCO-Kommission
Preparatory considerations
– Financial aspects
– Feasibility studies
– Information and political
support from beginning
Findings & Lessons Learned I

5. Folie 5, 25. Oktober 2018
Fachbereich Welterbe der Deutschen UNESCO-Kommission
„Hardware“
– Building and interior
design
> sustainability
> accessibility
> flexibility
– Staff
Findings & Lessons Learned II

6. Folie 6, 25. Oktober 2018
Fachbereich Welterbe der Deutschen UNESCO-Kommission
„Software“
– Content
– Methods
– Target groups
– Accessibility
Findings & Lessons Learned III

7. Folie 7, 25. Oktober 2018
Fachbereich Welterbe der Deutschen UNESCO-Kommission

8. Folie 8, 25. Oktober 2018
Fachbereich Welterbe der Deutschen UNESCO-Kommission
Deutsche UNESCO-Kommission
Fachbereich Welterbe
Taubenstr. 1, 10117 Berlin
Tel.: (+49) 030 206 58 19-10
E-Mail: welterbe@unesco.de
www.unesco.de

9. Folie 9, 25. Oktober 2018
Fachbereich Welterbe der Deutschen UNESCO-Kommission
Network of National Commissions for UNESCO
> regional networks
Linking UNESCO, national institutions and civil
society
UNESCO conventions and programmes
Contributing to external cultural policy
German Commission for UNESCO