This document summarizes a presentation on moving social media strategies beyond basic "how-to" approaches. It discusses common roadblocks organizations face such as internal silos, unclear purpose, inconsistent messaging, and inability to track results. It then addresses overcoming these roadblocks through strategic planning, getting different departments to collaborate, and establishing clear goals and metrics for social media. Finally, it discusses keeping strategies fresh by staying aware of changing trends in social media platforms and technologies.
11. Breaking Through Roadblocks
• Establish a business plan for social media
• Tie it into your strategic plan
• Get those blocking the success together
• Feedback from other sources
12. Strategic Planning & Community
Bridging the gap between
technology and strategy.
Sara Wood
14. The Great Disconnect
• Getting the technofiles and strategic staff on
the same page.
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15. Silos won’t destroy themselves
• Actively engage with other groups.
• Assume the others won’t come to you.
• Take ownership of the problem.
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16. Building blocks of a Strategic Plan
• Identify your outposts
• Identify association goals
• Brainstorm with both the usual and, more
importantly, the unusual suspects.
18. Getting Senior Staff On Board
• Actively engage your senior staff using your
plan.
• Put social media in terms they will
understand.
• Drive the point – this is not about cool apps,
this is about strategy.
20. Improving Platforms
• Social media trends change. Change with
them.
• Take an active role in understanding the online
landscape.
• Adjust your plan accordingly – No static
document
21. The Next Level
The latest and greatest in
social media trends.
John Chen
23. Contact Information
Trevor Mitchell
Director of Member Services
ARMA International
Phone: 913-217-6004
Email: trevor.mitchell@armaintl.org
Website: www.arma.org
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