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                                         SESSION 1
 1.   Knowledge of Occupational Safety and Health in the workplace begins with a firm
      understanding of the following terms. Using the internet along with any other
      resources, research the following key terms and provide a definition / explanation
      of each.




                                                  rs
 Safety Policy & Procedures: This Safety Policy is to guide all employees in pursuing their
 responsibility, shared with the Company, to safeguard the health and well being of everyone




                                               pe
 involved in the company. The process of adopting and implementing the safety policy in an
 organization is known as safety policy and procedure.

 Duty of Care: A requirement that a person act toward others and the public with
 watchfulness, attention, caution and prudence that a reasonable person in the circumstances


                                 Pa
 would. If a person's actions do not meet this standard of care, then the acts are considered
 negligent, and any damages resulting may be claimed in a lawsuit for negligence.

 Hazard: Any dangerous event or situation that may lead to an emergency or disaster. It
 could also be a biological, chemical, or physical agent in an environment that may have an
 adverse health effect, or may cause injury or loss. As such, a hazard is a potential and not an
               de
 actual possibility.

 Risk: Probability or threat of a damage, injury, liability, loss, or other negative occurrence,
 caused by external or internal vulnerabilities, and which may be neutralized through pre-
  ra

 mediated action.

 Accident: In general, an unplanned, unexpected, and undersigned (not purposefully caused)
 event which occurs suddenly and causes (1) injury or loss, (2) a decrease in value of the
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 resources, or (3) an increase in liabilities.

 Incident: It means something arising out of or associated with something more significant

 Near Miss: Potentially significant event that did not occur due to prevailing conditions, but
 could have resulted from a sequence of events that did occur.
To




 OSH Committee: OSH group of official members who establish and enforce standards and
 laws for working conditions in commercial and industrial sectors.

 OSH Representative: The primary function of safety and health representatives is to
 represent the employees in the workplace on all issues relating to occupational safety and
 health. The SHR is a key component of the 'resolution of issues' procedure that enables
 management and employees to work together to improve workplace health and safety. SHRs
 therefore deal regularly with co-workers, workplace supervisors and senior management.

 OSH Legislation: Occupational Safety and Health at the workplace is governed by various
 legislations. The objective of these legislations is to ensure the safety, health and welfare of



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 the workers and also for the protection of others against risks to safety or health in
 connection with the daily activities of the people at work.

 OSH Codes of Practice: These are the written guidelines issued by an official body or a
 professional association to its members to help them comply with its ethical standards.

 Risk Assessment: As a component of risk analysis, it involves identification, evaluation,
 and estimation of the levels of risks involved in a situation, their comparison against




                                                 rs
 benchmarks or standards, and determination of an acceptable level of risk.

 Risk Control: Policies, procedures, and practices involved in identification, analysis,
 assessment, control, and avoidance, minimization, or elimination of unacceptable risks.




                                              pe
 Personal Protective Equipment (PPE): Safety equipment issued to help employees in
 protecting themselves from the hazards of their work environments. PPE includes fire
 retardant or chemical-proof clothing, gloves, hard hats; respirators, safety spectacles, etc.
 Food hygiene equipment (aprons, caps, plastic gloves, etc.) are not included in this category.

 References for these terms:


    
                                Pa
        http://ask.reference.com/web?q=Safety%20Policy%20&%20Procedures&l=dir&qsr
        c=2891&o=10616
               de
       http://legal-dictionary.thefreedictionary.com/duty+of+care
       http://www.thefreedictionary.com/hazard
       http://www.businessdictionary.com/definition/hazard.html
       http://www.businessdictionary.com/definition/risk.html
       http://www.businessdictionary.com/definition/accident.html
  ra

       http://www.businessdictionary.com/definition/incident.html
       http://www.businessdictionary.com/definition/near-miss.html
       http://www.businessdictionary.com/definition/Occupational-Safety-and-Health-
        Administration-OSHA.html
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       http://osh.murdoch.edu.au/reps.html
       http://ppg.moh.gov.my/thewe/?_page=3
       http://www.businessdictionary.com/definition/code-of-practice.html
       http://www.businessdictionary.com/definition/risk-assessment.html
       http://www.businessdictionary.com/definition/risk-management.html
    
To




        http://www.businessdictionary.com/definition/personal-protective-equipment-
        PPE.html




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 2.   Research the internet to identify and review various responsibilities, activities and
      tasks of an Occupational Safety and Health Officer or a person with OSH
      responsibilities in an organization. Develop a list of these responsibilities, activities
      and tasks. If you are a flexi or online student, you should review and attach a copy of
      a job description for the people with OSH responsibilities in your own
      organizations. For full time students, if you word part, you may do the same.




                                                        rs
 Here are some of the major responsibilities of the OSH officer1;

         Consultation and Advice: Consults with stakeholders to identify organizational and




                                                     pe
          individual issues and provides advice in relation to safety and health issues within
          the workplace and the well being of employees in respect of safety and health issue
          resolution, hazard identification and management and risk analysis. Coordinate and
          provide advice to safety and health representatives and management.
      

      
                                     Pa
          Project Management: Initiates and manages OSH projects. Manages contracts
          associated with projects to ensure contract requirements are met.
          Research and Analysis: Conducts research and analysis and considers and
          recommends options to meet organizational needs and resolve problems. Statistical
          analysis and data compilation to meet organizational needs. Undertake annual OSH
                 de
          systems audits and inspections of workplaces for the identification of real and
          potential hazards
         Information and Knowledge Management: Monitors work practices to ensure the
          effective use of information and knowledge. Informs and contributes to the
     ra

          development of strategies for information and knowledge management. Provides
          training and education seminars as necessary.
         Team Work: Participates constructively and positively within workplace teams to
          achieve tasks.
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         Policy and Procedures: Implements organizational policy and contributes to the
          development of OSH policies and procedures for the Department. Ensures
          compliance with legislation within the team and monitors compliance in business
          areas. Coordinate the Department’s adherence to statutory obligations specifically in
          respect to Acts, Regulations and Australian Standards. Provide an integrated safety
To




          and health service specifically in respect to policy development, safe working
          procedures and training and education.
         Stakeholder Relationships: Ensures effective communication within and outside
          the team through appropriate communication strategies and systems, and liaison and
          consultation with internal/external parties (including contractors).
         Continuous Improvement: Contributes to the development of OSH management
          strategies for clients. Assists clients in continuous improvement of OSH practices.

 1
  http://docs.google.com/gview?a=v&q=cache:6X6fpKvqWScJ:www.correctiveservices.wa.gov.au/_apps/Employment/Vie
 wFile.aspx%3FjobID%3D2743+job+description+of+osh+officer&hl=en&gl=pk




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        The OHS Officer is responsible to annually update copies of the legislation for /
        codes / standards and reviewing the management representative responsible in
        Annex A. The nominated management representative must ensure the legislation /
        codes / standards are met.


                                        SESSION 2




                                                  rs
 Q1: in your own words, outline the function of a safety and health committee. What are
 the benefits of establishing of such a committee within an organisation?




                                               pe
 Functions of a safety and health committee:

       It deals with the employees’ matters. Employees refer their matters that they think
        appropriate for consideration of committee.
    

    

    
                                Pa
        Committee is effective to consult and coordinate employees’ safety and health
        matters to the employer.
        Work as an intermediary between employee and employer on matters of safety and
        health at workplace.
        Committee exposes hazards faced at workplace to the employer.
               de
       Committee should keep under review the measures taken to ensure the safety and
        health of persons at the place of work.
       Committee should investigate any matter at the place of work
        (i)     which a member of the committee or a person employed thereat considers is
  ra

                  not safe or is a risk to health; and
        (ii)    which has been brought to the attention of the employer

 Benefits of establishing health and safety committee:
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       By law employers must consult their employees on safety and health matters. These
        committees facilitate them in doing so.
       The aim is to encourage active workforce involvement in developing measures to
        improve health and safety.
To




 Q2: in your own words, outline the function of a safety and health representative. What
 are the benefits of having such a person within an organization?


 Functions of a Safety and Health representative:

 A health and safety representative may perform the following, namely:

       Review health and safety measures;
       Identify potential hazards and potential major incidents;




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       Examine the causes of incidents at the workplace;
       Investigate complaints relating to employee's health and safety;
       Make representations to the safety committee or to an inspector;
       Inspect the workplace, including any article, substance, plant, machinery or health
        and safety equipment at that workplace




                                                 rs
 Benefits:

       Play an important role in making Victorian workplaces safer.
       HSRs provide employees with a mechanism to have their views and concerns on




                                              pe
        health and safety in their workplace heard by their employer.




                                Pa        SESSION 3

 Q1: list the ways in which you as an HR practitioner can ensure your own knowledge in
 relation to Occupational Safety and Health remains current and up to date? Full details
 and an explanation of each method are required for this question.
               de
 Awareness with legislation:

 An HR practitioner should keep himself aware of OHS legislation and should keep himself
  ra

 up to date about any changes in legislation. For this purpose he may refer to work Safety
 websites and others sources consistently.

 Coordination with other practitioners:
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 For endurance of current and up to date knowledge an HR practitioner should keep in touch
 with other practitioners and communicate them on regular basins.

 Attending sessions:
To




 A practitioner should attend professional development sessions and should keep himself on
 training. By attending these sessions he makes himself aware of changes and trends and he
 gets to know the changes in industry.

 Continuous learning:

 HR practitioner should have the mentality of continuous improvement and learning and for
 this purpose he should use any source and a better option is to read, read and read. There are
 many journals, articles, newspapers and other material that he can use for continuous
 learning.




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 Q2: outline as many ways as you can in which communication relating to Safety and
 Health may take place. For each answer, you are required to provide both a positive and
 negative aspect for each method. You must also identify how you should ensure that all
 employees in the organisation are able to receive and understand the communication?


 There are many methods that can help an HR practitioner to communicate that relates to
 Safety and Health of the employees with the workforce. Some of those are outlined as:




                                                  rs
 Face to face meeting:

 In this method a meeting is held and all the employees join together in this meeting. Safety




                                               pe
 and Heath representatives give presentations on safety and health matters and make
 employees aware of their safety at workplace. It also can be held in one to one sessions. One
 employee treated at one time. This method is more effective but at the same time it is time
 consuming and it can’t be used with the employees of other regions.

 Orientation of new employees:

                                 Pa
 New employee is given an introduction of all the policies and procedures to make him/her
 aware of company structure. He is communicated about safety and health matters. This
 method is helpful for new entrants but it does not help the existing employees and you have
 to communicate them separately.
               de
 Regular safety briefing:

 Employees are briefed at regular times about the changes and trends. It helps to keep
 employees up to date with legislations but its cost is higher as briefings are to be held many
  ra

 times.

 Establish safety and health committee:
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 It will help to solve employee matters and will communicate them about legislations. It
 gives a proper platform to employees.

 Electronic updates:

 If a company has intranet facilities, it can use electronic updates. It is cheaper and easy to
To




 access for all. But at the same time it does not give prove that all the employees have read it
 or if read, understood it properly or not.

        To ensure whether all the employees have got the information and understood, you
 should develop a monetary plan. You should act upon 6 C’s of communication and to ensure
 whether it is understood or not you should ask for questions, suggestions and feedback from
 employees.




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 Q 3: outline the purpose of an Occupational Safety and Health policy and procedure.
 What information should be included in such a document?


        The purpose of Occupational Safety and Health policy is to ensure that an
 organisation meets its Duty of Care obligation. To ensure this purpose the policy should be
 developed with great attention and by analyzing the organisation’s requirements and
 mentality of employees.




                                                 rs
         This document should identify a series of objectives and should prescribe the
 intentions of an organisation on the topics relating to employees’ wellbeing and should
 present clear instructions and guidelines for employees to follow. The policy should clearly




                                              pe
 set out organisation’s commitment to the safety and health or its employees, visitors and
 stakeholders. It should also describe the responsibilities of persons and levels.




                               Pa
 Q 4: For an industry / position of your choice, outline what items would be important in
 a new employee safety induction?


 In a new employee safety induction the following items should be of utmost importance.
              de
       Overview of the safety aspects of working in the organisation
       Overview of the safety and health policies and procedures to outline;
           o The safety rules
           o The types of hazards and risks relevant to the organisation and work
  ra

                environment.
           o Expectations in terms of personal protective equipment
       Expected behaviour
       Importance of duty of care
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       Steps to take in the event of emergency



 Q5: Assume that you are the HR practitioner for an organisation who is responsible for
 the day to day implementation of the organisation’s safety and health program. Outline
To




 what actions you would take to ensure you fulfil your OHS responsibilities.


 RESPONSIBILITIES OF HR PRACTITIONER

 The following represents a non-exhaustive list of the type of work that the HR Practitioner
 will carry out on both a day-to-day basis and a long-term basis.

       Developing Human Resources strategies, policies and practices that meet the needs
        and objectives of the organisation;

       Ensuring that the organisation complies with legislation;



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    Recruiting the most appropriate personnel for the organisation and function;

    Developing staff through appropriate in-house or out-sourced training;

    Dealing with all aspects of employee relations, including implementing disciplinary
     and grievance procedures;

    Dealing with all aspects of remuneration and benefits;




                                             rs
    Ensuring systems and processes so that all personnel are safe from any hazards in the
     workplace;

    Maintaining appropriate HR information systems;




                                          pe
    Implementing and monitoring the effectiveness of a Performance Management
     system appropriate to the nature of the organisation;

    Implementing strategies in the event of corporate change.


                            Pa
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                                        SESSION 4
 Q1: Develop a list of 10 hazards that could be relevant to your workplace. The hazards
 can be a combination of situations of work actions i.e. trailing leads across the office or
 climbing a ladder. Using the risk assessment grid, rank each of the risk appropriately.
 Once you have ranked the risks, identify which measure from the hierarchy of control




                                                 rs
 you should select and provide at least two corrective actions for each hazard. Your
 responses should be presented in table format.




                                              pe
                                         ASSESSMEN
                                                       MEASURE
 S                                          RISK         FROM                 CORRECTIVE
                  HAZARD
                                             T
 No                                                   HEIRARCHY                ACTIONS


 1


 2
      lung cancer
      Chemicals may harm hands 3
                                 Pa
      Dust particles arising through 1
      weaving of thread may cause
                                                      OF CONTROL

                                                     Personal protective Provide Mouth covers
                                                     equipment

                                                     Personal protective
                                                                         Exhaust the dust particles

                                                                         Provide protective gloves
              de
      while dying the thread                         equipment           Use machinery
 3    Hazard of having electric shock 2              Engineering         Install     electric  proof
      from machinery                                 control             system
                                                                         Cover the machine areas
                                                                         that may cause electric
     ra

                                                                         shock
 4    Work environment light and 3                   Engineering         Improve lighting
      other conditions                               controls            Workplace cleanliness
 5    Working on computers for long 2                Administrative      Reduce hours of work at
pG



      hours                                          controls            computer
                                                                         Share the work with other
                                                                         employees
 6    Hazard of losing data in 4                     Engineering         Setup a backup
      computers                                      controls            Store on other places
 7    Aroma of chemicals may cause 4                 Personal protective Provide mouth covers
To




      diseases                                       equipment           Install effective exhaust
                                                                         system
 8    Poor fire control system            1          Engineering         Install new system
                                                     controls            Remove hazards that may
                                                                         cause fire
 9    Boiler may blow up due to high 1               Engineering         Install a thermometer
      temperature                                    controls            Ensure        the    proper
                                                                         maintenance
 10   Company transport                   5          elimination         Get transport insured
      insurance                                                          Drivers training




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                                        SESSION 5
 Q1: Why is it impotent to consult employees in your organisation on matters relating to
 Occupational Safety and Health?




                                                 rs
 In an organisation the employees are of great worth. In OSH matters the employees may
 have a valuable contribution. Some important reasons are like:

       Employees are most valuable source of information




                                              pe
       Having insight in relation to the way in which work is carried out
       They are well aware of safety risks involved in their jobs as they deal with them
        every day of their work.
       They may have developed a safety plan in their mind that needs to be judged.
    
                                Pa
        It will realize them that their organisation feels for them and listens to them. And it
        will create sincerity towards organisation.



 Q2: what are the advantages of employee consultation In relation to Occupational Safety
              de
 and Health?


        When an organisation consults its employees in matters relating to OSH it gives
 them a valuable contribution. The advantages that an organisation gets are:
  ra

       Policies and procedures get proper shape and employees welcome it with open
        hearted because these are developed with employee consultation
    
pG



        When consulting employees, it gives them courage and message that their
        organisation cares for their wellbeing and is committed to develop a safe work
        environment.
       It realizes the employees that their organisation values their inputs, experience and
        ideas.
       The acceptance of polices increases when employees are consulted in developing
To




        them.
       It reduces rejection, opposition and negativity towards it.
       By employee consultation, employees become more aware of safety and health and
        have the ability to identify hazards.



 Q3: what are the likely consequences of failing to consult with employees in relation to
 Occupational Safety and Health?




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         If employees are not consulted the imposed implementation may face rejection
 because the employees think they could have given a better solution to the hazard if they
 would be consulted. If not rejected the implementation or change would face greater
 resistance by employees in adopting to change. Sometimes, employees don’t welcome such
 a change that is not carried out with their consultation. They don’t feel themselves a part of
 implementation or change so the success of system or implemented change is highly
 unlikely and risky.




                                                 rs
 Q4: Think about your own organisation or an organisation you are familiar with. Does
 the organisation actively consult with employees on matters relating to OSH? If so, how




                                              pe
 does the consultation take place and what benefits does this bring? If consultation does
 not take place, what effects does this have on Safety and Health in the workplace?


 The organisation effectively consults with its employees. But still there is a need for


                                Pa
 improvement. The organisation consults its employees in many ways i.e. face to face
 meetings and taking the employee ideas, sharing its experience and taking suggestion from
 them. For any hazard a questionnaire is developed and distributed among employees or they
 are asked to give their suggestion of a blank page. This consultation brings man benefits to
 the organisation. For instance, the resistance to change gets low and chances of rejection are
               de
 also minimized. By employee consultation, employees become more aware of safety and
 health and have the ability to identify hazards. Furthermore, employees warmly welcome
 any change that is introduced with their consultation. Hence as a result the chances of
 success increase.
  ra


                                         SESSION 6
pG



 Q1: using the AustLII website link above to access the WA OSH legislation (specifically
 the OSH Act), research and provide an overview of the duties of the employers.


 Safe system of work: employer is required to provide and maintain workplaces, plants and
To




 systems of work and also co-ordination of work activities.

 Information & instruction: provide information to employee as is necessary to enable them
 to perform their work.

 Training and supervision: employer is also liable for employees’ training and supervision
 of work.

 Consultation and cooperation: consultation with employees on matters relating to Safety
 and Health.




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 Foresee ability: to foresee the hazards that are hidden or try to remove the risk before it
 causes harm. Identification of hazards, assessment and control.

 Provision of personal protection: when hazards can not be avoided totally, and then comes
 the protection. In this case employer provides protective cloths and equipment.

 Safe plant and substances: safety is to ensure by employer. Plant safety and harmful
 substances should be kept carefully.




                                                      rs
 Q2: using the AustLII website link above to access the WA OSH legislation (specifically
 the OSH Act), research and provide an overview of the duties of the employees.




                                                   pe
          Follow the employer’s instructions provided for safety and health reasons.
          Use personal protective clothing and equipment that has been provided by the

       

       
           employer.

                                    Pa
           Take good care of equipment provided in the interests of safety and health. In
           particular, the employee must not misuse or damage the equipment.
           Report hazards that the employee cannot correct. The requirement is to report to the
           employer.
       
                  de
           Any procedure that sets up a chain of command or delegates the task of receiving
           hazard reports should ensure there is prompt action to fix the problem or refer it on
           to someone who can address it.
          Report injury or harm to health that is connected with the work activity. This applies
           to physical injuries and to the early symptoms of illness or disease that may be
     ra

           connected with work.
          Co-operate with the employer to allow the employer to carry out his or her duties
           under the Act. This complements the employer’s duty and means that employees
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           should actively work with employers with the common aim of improving safety and
           health at the workplace.2
To




 2
     http://www.commerce.wa.gov.au/worksafe/pdf/guidance_notes/index.html



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                                       SESSION 7

 1.   Using safety action plan provided as a reader, pick at least two high, two medium
      and two low priority safety actions that you could identify as necessary in your own
      workplace and complete the relevant fields on the form. Your facilitator will discuss




                                                 rs
      the actions on the form with you in detail.

      Priority      Safety Issue   Action          Person         Date of     Review




                                              pe
                    / Hazard       Required        responsible    action      date /
                                                                              comment
      High          Dust           Provide         Line Manager 04-08-09      04-09-09
                    particles      Mouth
                    arising        covers,




      High
                    through
                    weaving of
                    thread may
                    cause lung
                    cancer
                    Poor fire
                                 PaExhaust the
                                   dust
                                   particles


                                   Install new     Maintenance    04-08-09    27-08-09
                 de
                    control        system          Manager,
                    system         Remove          Line
                                   hazards that    Manager
                                   may cause
                                   fire
  ra

      Medium        Chemicals      Provide         Chemical       10-08-09    25-08-09
                    may harm       protective      Manager,
                    hands while    gloves          First Aid
                    dying the      Use             person
pG



                    thread         machinery
      Medium        Work           Improve         Electrician    11-08-09    24-08-09
                    environment    lighting
                    light and      Workplace
                    other          cleanliness
                    conditions
To




      Low           Aroma of       Provide         Electrician,   11-08-09    24-08-09
                    chemicals      mouth           Line
                    may cause      covers          Manager
                    diseases       Install
                                   effective
                                   exhaust
                                   system
      Low           Hazard of      Setup       a   Technical      15-08-09    26-08-09
                    losing data in backup          Person
                    computers      Store on
                                   other places




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                                         Session 8




                                                 rs
                                              pe
 Training needs identification:




                                 Pa
 In this question we are analysing the different methods of training needs identification with
 reference to the advantages and disadvantages:

 Job observation is the method that helps us to directly observe a position to determine need
               de
 identification. It has certain advantage like it provides direct firsthand information that
 others do not. It’s very simple to use as compare to others. Simply it also verifies data from
 other resources and it helps to practically evaluate the needs and the requirements. Similarly
 some disadvantages are also exits. It is time consuming. At the same level it doesn’t provide
  ra

 full information for the complex jobs and it may incurred with a biased decisions. It also
 may infer with the job performance and this type of observation represents a very small data
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 where error chances are more.

 When we are talking about the surveys, it helps us in many ways. This helps us to consider a
 large sample size. Similarly it is very cheap to conduct as compare to the other methods. It
 can also be handled through remote positions through emails, phones etc. At the same level
To




 Standardized questions make measurement more precise by enforcing uniform definitions
 upon the participants. At the other side of the coin it oppose to the concept of the direct
 observation. That may lack in some feasible points. These surveys are very inflexible and
 require a wide study before survey development. In this situation many of the respondents
 do not show interest. And you have not a proper investigation due to this reason.

 As the informal discussion is concern, it helps the managers to determine the internal needs
 of the employees about what they want or not. It helps them to have a deeper look that is not
 possible through other ways. The disadvantage of this pattern is that it is quite informal. It



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 has not a determined pattern about the investigation or method. So it becomes very complex
 to draw a conclusion from it. The fourth method is the via performance measurement. It is
 also an important way. In this way you can easily have a look where an employee is week or
 strong or where it needs to be change to have better operations. When you have feedback on
 this from different employees you gain a better idea to discuss what to do or not to do. It
 also provides a platform to judge it through discussion board evaluation. It does not give an




                                                   rs
 in-depth analysis. It just skims the performance and gives the results. And as the training
 skills analysis and skills audit is concern, it best help us to evaluate the best required skills
 to implement and which skills need to be trained to get a better opportunity. It helps us to




                                                pe
 determine just skills needs but it does not focus on the other phases that need to be train like
 culture, communication etc.




                                 Pa        Session 9


 1. Outline your understanding of the term “on the job” training. Provide
    at least 3 examples of training that you would consider to be more
                 de
    effective if carried out on-the-job.


     On-the-job training (OJT) is the one of the best training due to certain reasons. One
  ra

     reason is because this method it is planned, organized, and conducted at the employee's
     worksite. OJT is generally considered as the primary method used for polish employee
     skills and increasing their productivity. Similarly it is very appropriate for developing
pG



     proficiency skills that are related to an employee's job. It is more suitable for the locally
     own businesses and the requirements. Some examples are for the on the job training
     like Maintenance Technicians, architecture maintenance, construction and the Electrician,
     Mechanics etc. These are some example that can be best implemented by on the job
To




     training.

 2. Outline your understanding of the term “off the job” training. Provide
    at least 3 examples of training that you would consider being more
    effective if carried out off-the-job.


     Off-the-job training, as its name is showing that it is the training done on behalf of
     employers that is conducted away from their premises. It basically helps employees to
     learn both the theory (background knowledge) and practical training and it can also be



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 included the assessment and examinations. Although it is usually delivered on the
 premises of the provider but it often includes online learning in the workplace and
 guests speakers from provider staff to the employer visits in order to deliver aspects of
 training.

    Well-managed and delivered off-the-job training




                                                rs
    Good off-the-job practical teaching

    Good off-the-job training resources




                                             pe
    Good standards of off-the-job teaching and learning

 The best examples of the trainings that if be implemented to the off the job training that


                            Pa
 can be successful are: the lectures and demonstrations, simulations, role-plays and
 games, self-study and attending external courses etc.


 3. Outline your understanding of the term “Coaching” and “mentoring”
             de
    and provide a scenario for both where you feel each approach would
    be suitable.
 ra

 Coaching is the method of training in which we:

  Directs, instructs and trains a person or group of people, with the direction to achieve
 some goal or develop specific skills.
pG



  This direction includes motivational speaking.
  And the training includes seminars, workshops, and supervised practice.
  In this method goals are defined first.
To




 As the mentoring is concern it has some senior junior relationship:

  It includes one high experienced person in relation to less experienced persons.
  It’s an f form of relationship building.
  In this high experienced managers develop low experience mangers in certain
 capacity.

 If we take an example of the call centre where the call representatives responds to the
 customer complaints and offer their product. There is always a need of coaching and




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 mentoring. In this senior representatives give tips to the junior representatives. And they
 set goals and target about their sales and call in the coaching session to better polish
 their performances and make them efficient.


                                     Session 10




                                              rs
 Using the above information, create a brief email proposal to your manager to
 obtain approval for a construction safety awareness training course which is
 required for 10 people who will work on a construction site operated by your




                                           pe
 organization. This course is a WA Mandatory requirement and is offered by many
 training organizations. You will need to find out if this course is subject to any
 training grants.



 Dear Sir,                  Pa
 In the most of the organizations like us are using different safety awareness training
             de
 course now a days. This is becoming more famous due to the employees rights and the
 essential needs for the business performances. We are also planning to have the WA
 mandatory training programs for our 10 most rated employees about the safety
 awareness. This training session is compulsory because, all we need is the efficiency
 ra

 and effectiveness in our projects. And whenever the employee has a fear regarding
 safety, his performance may be effected by these factors. So when they’ll have training
pG



 session, automatically they will gain a confidence in their work and they will more
 efficiency. Due to this significant importance and to save legal costs, we want to launch
 this training. For that purpose we’ll need certain funds for the costs associated with
 safety and health training could include like:
To




  Costs associated with engaging a trainer provider
  Costs associated with provision of training manuals and materials.
  Cost of venue hire to conduct training.
  Cost of replacing employees for the duration of training.
  Cost of transport to and from training location.
  Cost of refreshments required throughout training.
  Cost of subscription or licensing required throughout training (if required).




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     After this training session we will able to better communicate with the clients and to
     have the better understanding regarding their needs and requirements. Similarly the
     efficiency will improve that will increase the productivity within a span of time. So it
     will also reduce the cost. These are the basic benefits that we can attain from this
     training session. All we require from you to allocate funds for this training session from
     the BCTIF. So we can attain the high level of professionalism.




                                                 rs
     Thank you very much.




                                              pe
                                        Session 11

 1. How is routine workplace safety inspections carried out at the organization?



                                Pa
     In the organization I have been working follows a numbers of steps while taking
     consideration of the safety inspection. In the first step the organization takes a risk
     assessment about the organization. In which certain factors are determined. While for
              de
     this purpose inspection teams are developed. Who take the risk assessment then a safety
     committee is developed that helps to rank the hazards that are associated with
     workplace safety. And then try to eliminate higher ranked hazards first.
  ra

 2. At what intervals do these inspections take place?


     In our organization, the safety and health procedure are not carried out at a predefined
pG



     time measurement. But it is usually carried out at the time span of weekly, monthly,
     quarterly, six monthly and annually with many organizations having a pre-defined list
     of items to be checked during these intervals. This was the same case with my
     organization too. That does the inspections in such intervals.
To




 3. How are issues raised as a result of the inspection dealt with?


    When we take an inspection, in this tenure the there is practice in our organization to
    obtain documentation from the previous inspections to ensure that all previous hazards
    are deal satisfactory and all the threats has been eliminated. While comparing with the
    previous documentation, if there is any issue is found for the weakness of the current
    inspection that is brought before the committee and they use the external expertise for




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    this purpose to avoid any type of the biasness or the negative behaviour about some
    certain employees.

 4. How are the results of the routine workplace safety inspections communicated to
    management?


     Whenever the inspection is done then it is essential that the results of the routine safety




                                                   rs
     inspection should be communicated with the management to review and analysis. For
     this purpose the organization makes a plan report that includes certain things like:




                                                pe
      Name of the hazard.
      Prevention / corrective action.
      Responsible person.



                                Pa
      And the time line for the end results.

     When this document is prepared then it is provided to the person who has
     responsibilities to provide its solutions and the people who are inspecting the procedure.
     In this way the results are communicated with the management.
              de
 5. What steps are taken to ensure the items identified as a result of the inspection are
    followed up to ensure action has been taken?
  ra

     At the time of the results there are certain steps are taken regarding the ensuring of the
     results. At this level our organization nominates person to re-inspect the whole results
     of the inspection process. And at that level it gives its reviews to the committee and
pG



     Committee review it by itself and takes appropriate actions in response to any items
     reported as scored “poor” or “No” by the nominated person and advice to the
     management to take appropriate measures.
To




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                                         Session 12

 Last month, the national safety Audit conducted a Citistore indentified the greatest
 amount of accidents and injuries occurred in the stock bays at the Perth store. The stock




                                                  rs
 bay is where all goods inwards are received, stored and dispatched to the WA regions.
 The causes for accidents and injuries were identified as:

       Manual handling




                                               pe
       Lacerations to hands and arm from cardboard and banding wire

       Concussion from un-balanced boxes falling from storage shelves in hard to reach
        areas



                                Pa
 Using the hierarchy of control, suggest risk control methods you would adopt for each.
 Remember, you will need to present your rationale behind each method.


 As the manual handling is concern, in this we will be accepting the substitute for this
               de
 method. By this way we’ll be accepting another system that will help us to control the
 system through machinery and robots. By this way we can handle them easily. And there
 would be lesser chances for the loss b/c man can do mistakes but machines remains precise
 about their works. For the second problem that is about the harm effects due to laceration to
  ra

 hands and arms, we’ll be providing the isolated hazard system where we will restrict the
 areas of the machinery and administrative control will be implemented there to have a better
 control over the loss. By this way proper training and isolation will provide employees
pG



 safety regarding laceration on arms and hands. For the last problems we’ll be using
 electrical control over the plants and machinery. By this way proper methods and system is
 provided where we have no chances of unbalancing and provide a proper arranged system
 where it is easy to arrange and manage the inventory or things to deliver at a required place.
To




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                                         Session 13
 Obtain the policy and procedure along with the accident and incident report from your
 organization or an organization you are familiar with. Provide an overview to your
 facilitator of the process involved in reporting an accident / incident at the organization




                                                  rs
 and what process of investigation takes place. When providing the overview to your
 facilitator, you will be required to refer to the actual documents in use by the
 organization.




                                               pe
 In the Norfolk and Waveney mental health there is a proper procedure is followed as
 regarding to the accident and incident report. In this company, they have a proper written


                                 Pa
 policy and procedure for reporting it. In this process when you have been incurred with an
 accident or an incident then you need to write an application to the health and safety
 executive about this. In this process a proper procedure is followed where it needs to be
 reported at legal firm too. In this policy and procedure all type of accidents and incidents are
               de
 defined that are applicable to report. After that a committee reviews the problem and give
 compensation to the damage to the employees or provide proper methods to resolve
 problems incurred with the regular procedure. Different type of incidents has different ways
  ra

 to report. After reporting, there is proper book keeping of the records. And then it would be
 reviewed again as the precedents for the further cases to have a look for the previous cases
 results.
pG
To




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Knowledge of occupational safety and health in the workplace academic essay assignment - www.topgradepapers.com

  • 1. GET YOUR WORK DONE BY www.TopGradePapers.com SESSION 1 1. Knowledge of Occupational Safety and Health in the workplace begins with a firm understanding of the following terms. Using the internet along with any other resources, research the following key terms and provide a definition / explanation of each. rs Safety Policy & Procedures: This Safety Policy is to guide all employees in pursuing their responsibility, shared with the Company, to safeguard the health and well being of everyone pe involved in the company. The process of adopting and implementing the safety policy in an organization is known as safety policy and procedure. Duty of Care: A requirement that a person act toward others and the public with watchfulness, attention, caution and prudence that a reasonable person in the circumstances Pa would. If a person's actions do not meet this standard of care, then the acts are considered negligent, and any damages resulting may be claimed in a lawsuit for negligence. Hazard: Any dangerous event or situation that may lead to an emergency or disaster. It could also be a biological, chemical, or physical agent in an environment that may have an adverse health effect, or may cause injury or loss. As such, a hazard is a potential and not an de actual possibility. Risk: Probability or threat of a damage, injury, liability, loss, or other negative occurrence, caused by external or internal vulnerabilities, and which may be neutralized through pre- ra mediated action. Accident: In general, an unplanned, unexpected, and undersigned (not purposefully caused) event which occurs suddenly and causes (1) injury or loss, (2) a decrease in value of the pG resources, or (3) an increase in liabilities. Incident: It means something arising out of or associated with something more significant Near Miss: Potentially significant event that did not occur due to prevailing conditions, but could have resulted from a sequence of events that did occur. To OSH Committee: OSH group of official members who establish and enforce standards and laws for working conditions in commercial and industrial sectors. OSH Representative: The primary function of safety and health representatives is to represent the employees in the workplace on all issues relating to occupational safety and health. The SHR is a key component of the 'resolution of issues' procedure that enables management and employees to work together to improve workplace health and safety. SHRs therefore deal regularly with co-workers, workplace supervisors and senior management. OSH Legislation: Occupational Safety and Health at the workplace is governed by various legislations. The objective of these legislations is to ensure the safety, health and welfare of GET YOUR WORK DONE BY www.TopGradePapers.com
  • 2. GET YOUR WORK DONE BY www.TopGradePapers.com the workers and also for the protection of others against risks to safety or health in connection with the daily activities of the people at work. OSH Codes of Practice: These are the written guidelines issued by an official body or a professional association to its members to help them comply with its ethical standards. Risk Assessment: As a component of risk analysis, it involves identification, evaluation, and estimation of the levels of risks involved in a situation, their comparison against rs benchmarks or standards, and determination of an acceptable level of risk. Risk Control: Policies, procedures, and practices involved in identification, analysis, assessment, control, and avoidance, minimization, or elimination of unacceptable risks. pe Personal Protective Equipment (PPE): Safety equipment issued to help employees in protecting themselves from the hazards of their work environments. PPE includes fire retardant or chemical-proof clothing, gloves, hard hats; respirators, safety spectacles, etc. Food hygiene equipment (aprons, caps, plastic gloves, etc.) are not included in this category. References for these terms:  Pa http://ask.reference.com/web?q=Safety%20Policy%20&%20Procedures&l=dir&qsr c=2891&o=10616 de  http://legal-dictionary.thefreedictionary.com/duty+of+care  http://www.thefreedictionary.com/hazard  http://www.businessdictionary.com/definition/hazard.html  http://www.businessdictionary.com/definition/risk.html  http://www.businessdictionary.com/definition/accident.html ra  http://www.businessdictionary.com/definition/incident.html  http://www.businessdictionary.com/definition/near-miss.html  http://www.businessdictionary.com/definition/Occupational-Safety-and-Health- Administration-OSHA.html pG  http://osh.murdoch.edu.au/reps.html  http://ppg.moh.gov.my/thewe/?_page=3  http://www.businessdictionary.com/definition/code-of-practice.html  http://www.businessdictionary.com/definition/risk-assessment.html  http://www.businessdictionary.com/definition/risk-management.html  To http://www.businessdictionary.com/definition/personal-protective-equipment- PPE.html GET YOUR WORK DONE BY www.TopGradePapers.com
  • 3. GET YOUR WORK DONE BY www.TopGradePapers.com 2. Research the internet to identify and review various responsibilities, activities and tasks of an Occupational Safety and Health Officer or a person with OSH responsibilities in an organization. Develop a list of these responsibilities, activities and tasks. If you are a flexi or online student, you should review and attach a copy of a job description for the people with OSH responsibilities in your own organizations. For full time students, if you word part, you may do the same. rs Here are some of the major responsibilities of the OSH officer1;  Consultation and Advice: Consults with stakeholders to identify organizational and pe individual issues and provides advice in relation to safety and health issues within the workplace and the well being of employees in respect of safety and health issue resolution, hazard identification and management and risk analysis. Coordinate and provide advice to safety and health representatives and management.   Pa Project Management: Initiates and manages OSH projects. Manages contracts associated with projects to ensure contract requirements are met. Research and Analysis: Conducts research and analysis and considers and recommends options to meet organizational needs and resolve problems. Statistical analysis and data compilation to meet organizational needs. Undertake annual OSH de systems audits and inspections of workplaces for the identification of real and potential hazards  Information and Knowledge Management: Monitors work practices to ensure the effective use of information and knowledge. Informs and contributes to the ra development of strategies for information and knowledge management. Provides training and education seminars as necessary.  Team Work: Participates constructively and positively within workplace teams to achieve tasks. pG  Policy and Procedures: Implements organizational policy and contributes to the development of OSH policies and procedures for the Department. Ensures compliance with legislation within the team and monitors compliance in business areas. Coordinate the Department’s adherence to statutory obligations specifically in respect to Acts, Regulations and Australian Standards. Provide an integrated safety To and health service specifically in respect to policy development, safe working procedures and training and education.  Stakeholder Relationships: Ensures effective communication within and outside the team through appropriate communication strategies and systems, and liaison and consultation with internal/external parties (including contractors).  Continuous Improvement: Contributes to the development of OSH management strategies for clients. Assists clients in continuous improvement of OSH practices. 1 http://docs.google.com/gview?a=v&q=cache:6X6fpKvqWScJ:www.correctiveservices.wa.gov.au/_apps/Employment/Vie wFile.aspx%3FjobID%3D2743+job+description+of+osh+officer&hl=en&gl=pk GET YOUR WORK DONE BY www.TopGradePapers.com
  • 4. GET YOUR WORK DONE BY www.TopGradePapers.com The OHS Officer is responsible to annually update copies of the legislation for / codes / standards and reviewing the management representative responsible in Annex A. The nominated management representative must ensure the legislation / codes / standards are met. SESSION 2 rs Q1: in your own words, outline the function of a safety and health committee. What are the benefits of establishing of such a committee within an organisation? pe Functions of a safety and health committee:  It deals with the employees’ matters. Employees refer their matters that they think appropriate for consideration of committee.    Pa Committee is effective to consult and coordinate employees’ safety and health matters to the employer. Work as an intermediary between employee and employer on matters of safety and health at workplace. Committee exposes hazards faced at workplace to the employer. de  Committee should keep under review the measures taken to ensure the safety and health of persons at the place of work.  Committee should investigate any matter at the place of work (i) which a member of the committee or a person employed thereat considers is ra not safe or is a risk to health; and (ii) which has been brought to the attention of the employer Benefits of establishing health and safety committee: pG  By law employers must consult their employees on safety and health matters. These committees facilitate them in doing so.  The aim is to encourage active workforce involvement in developing measures to improve health and safety. To Q2: in your own words, outline the function of a safety and health representative. What are the benefits of having such a person within an organization? Functions of a Safety and Health representative: A health and safety representative may perform the following, namely:  Review health and safety measures;  Identify potential hazards and potential major incidents; GET YOUR WORK DONE BY www.TopGradePapers.com
  • 5. GET YOUR WORK DONE BY www.TopGradePapers.com  Examine the causes of incidents at the workplace;  Investigate complaints relating to employee's health and safety;  Make representations to the safety committee or to an inspector;  Inspect the workplace, including any article, substance, plant, machinery or health and safety equipment at that workplace rs Benefits:  Play an important role in making Victorian workplaces safer.  HSRs provide employees with a mechanism to have their views and concerns on pe health and safety in their workplace heard by their employer. Pa SESSION 3 Q1: list the ways in which you as an HR practitioner can ensure your own knowledge in relation to Occupational Safety and Health remains current and up to date? Full details and an explanation of each method are required for this question. de Awareness with legislation: An HR practitioner should keep himself aware of OHS legislation and should keep himself ra up to date about any changes in legislation. For this purpose he may refer to work Safety websites and others sources consistently. Coordination with other practitioners: pG For endurance of current and up to date knowledge an HR practitioner should keep in touch with other practitioners and communicate them on regular basins. Attending sessions: To A practitioner should attend professional development sessions and should keep himself on training. By attending these sessions he makes himself aware of changes and trends and he gets to know the changes in industry. Continuous learning: HR practitioner should have the mentality of continuous improvement and learning and for this purpose he should use any source and a better option is to read, read and read. There are many journals, articles, newspapers and other material that he can use for continuous learning. GET YOUR WORK DONE BY www.TopGradePapers.com
  • 6. GET YOUR WORK DONE BY www.TopGradePapers.com Q2: outline as many ways as you can in which communication relating to Safety and Health may take place. For each answer, you are required to provide both a positive and negative aspect for each method. You must also identify how you should ensure that all employees in the organisation are able to receive and understand the communication? There are many methods that can help an HR practitioner to communicate that relates to Safety and Health of the employees with the workforce. Some of those are outlined as: rs Face to face meeting: In this method a meeting is held and all the employees join together in this meeting. Safety pe and Heath representatives give presentations on safety and health matters and make employees aware of their safety at workplace. It also can be held in one to one sessions. One employee treated at one time. This method is more effective but at the same time it is time consuming and it can’t be used with the employees of other regions. Orientation of new employees: Pa New employee is given an introduction of all the policies and procedures to make him/her aware of company structure. He is communicated about safety and health matters. This method is helpful for new entrants but it does not help the existing employees and you have to communicate them separately. de Regular safety briefing: Employees are briefed at regular times about the changes and trends. It helps to keep employees up to date with legislations but its cost is higher as briefings are to be held many ra times. Establish safety and health committee: pG It will help to solve employee matters and will communicate them about legislations. It gives a proper platform to employees. Electronic updates: If a company has intranet facilities, it can use electronic updates. It is cheaper and easy to To access for all. But at the same time it does not give prove that all the employees have read it or if read, understood it properly or not. To ensure whether all the employees have got the information and understood, you should develop a monetary plan. You should act upon 6 C’s of communication and to ensure whether it is understood or not you should ask for questions, suggestions and feedback from employees. GET YOUR WORK DONE BY www.TopGradePapers.com
  • 7. GET YOUR WORK DONE BY www.TopGradePapers.com Q 3: outline the purpose of an Occupational Safety and Health policy and procedure. What information should be included in such a document? The purpose of Occupational Safety and Health policy is to ensure that an organisation meets its Duty of Care obligation. To ensure this purpose the policy should be developed with great attention and by analyzing the organisation’s requirements and mentality of employees. rs This document should identify a series of objectives and should prescribe the intentions of an organisation on the topics relating to employees’ wellbeing and should present clear instructions and guidelines for employees to follow. The policy should clearly pe set out organisation’s commitment to the safety and health or its employees, visitors and stakeholders. It should also describe the responsibilities of persons and levels. Pa Q 4: For an industry / position of your choice, outline what items would be important in a new employee safety induction? In a new employee safety induction the following items should be of utmost importance. de  Overview of the safety aspects of working in the organisation  Overview of the safety and health policies and procedures to outline; o The safety rules o The types of hazards and risks relevant to the organisation and work ra environment. o Expectations in terms of personal protective equipment  Expected behaviour  Importance of duty of care pG  Steps to take in the event of emergency Q5: Assume that you are the HR practitioner for an organisation who is responsible for the day to day implementation of the organisation’s safety and health program. Outline To what actions you would take to ensure you fulfil your OHS responsibilities. RESPONSIBILITIES OF HR PRACTITIONER The following represents a non-exhaustive list of the type of work that the HR Practitioner will carry out on both a day-to-day basis and a long-term basis.  Developing Human Resources strategies, policies and practices that meet the needs and objectives of the organisation;  Ensuring that the organisation complies with legislation; GET YOUR WORK DONE BY www.TopGradePapers.com
  • 8. GET YOUR WORK DONE BY www.TopGradePapers.com  Recruiting the most appropriate personnel for the organisation and function;  Developing staff through appropriate in-house or out-sourced training;  Dealing with all aspects of employee relations, including implementing disciplinary and grievance procedures;  Dealing with all aspects of remuneration and benefits; rs  Ensuring systems and processes so that all personnel are safe from any hazards in the workplace;  Maintaining appropriate HR information systems; pe  Implementing and monitoring the effectiveness of a Performance Management system appropriate to the nature of the organisation;  Implementing strategies in the event of corporate change. Pa de ra pG To GET YOUR WORK DONE BY www.TopGradePapers.com
  • 9. GET YOUR WORK DONE BY www.TopGradePapers.com SESSION 4 Q1: Develop a list of 10 hazards that could be relevant to your workplace. The hazards can be a combination of situations of work actions i.e. trailing leads across the office or climbing a ladder. Using the risk assessment grid, rank each of the risk appropriately. Once you have ranked the risks, identify which measure from the hierarchy of control rs you should select and provide at least two corrective actions for each hazard. Your responses should be presented in table format. pe ASSESSMEN MEASURE S RISK FROM CORRECTIVE HAZARD T No HEIRARCHY ACTIONS 1 2 lung cancer Chemicals may harm hands 3 Pa Dust particles arising through 1 weaving of thread may cause OF CONTROL Personal protective Provide Mouth covers equipment Personal protective Exhaust the dust particles Provide protective gloves de while dying the thread equipment Use machinery 3 Hazard of having electric shock 2 Engineering Install electric proof from machinery control system Cover the machine areas that may cause electric ra shock 4 Work environment light and 3 Engineering Improve lighting other conditions controls Workplace cleanliness 5 Working on computers for long 2 Administrative Reduce hours of work at pG hours controls computer Share the work with other employees 6 Hazard of losing data in 4 Engineering Setup a backup computers controls Store on other places 7 Aroma of chemicals may cause 4 Personal protective Provide mouth covers To diseases equipment Install effective exhaust system 8 Poor fire control system 1 Engineering Install new system controls Remove hazards that may cause fire 9 Boiler may blow up due to high 1 Engineering Install a thermometer temperature controls Ensure the proper maintenance 10 Company transport 5 elimination Get transport insured insurance Drivers training GET YOUR WORK DONE BY www.TopGradePapers.com
  • 10. GET YOUR WORK DONE BY www.TopGradePapers.com SESSION 5 Q1: Why is it impotent to consult employees in your organisation on matters relating to Occupational Safety and Health? rs In an organisation the employees are of great worth. In OSH matters the employees may have a valuable contribution. Some important reasons are like:  Employees are most valuable source of information pe  Having insight in relation to the way in which work is carried out  They are well aware of safety risks involved in their jobs as they deal with them every day of their work.  They may have developed a safety plan in their mind that needs to be judged.  Pa It will realize them that their organisation feels for them and listens to them. And it will create sincerity towards organisation. Q2: what are the advantages of employee consultation In relation to Occupational Safety de and Health? When an organisation consults its employees in matters relating to OSH it gives them a valuable contribution. The advantages that an organisation gets are: ra  Policies and procedures get proper shape and employees welcome it with open hearted because these are developed with employee consultation  pG When consulting employees, it gives them courage and message that their organisation cares for their wellbeing and is committed to develop a safe work environment.  It realizes the employees that their organisation values their inputs, experience and ideas.  The acceptance of polices increases when employees are consulted in developing To them.  It reduces rejection, opposition and negativity towards it.  By employee consultation, employees become more aware of safety and health and have the ability to identify hazards. Q3: what are the likely consequences of failing to consult with employees in relation to Occupational Safety and Health? GET YOUR WORK DONE BY www.TopGradePapers.com
  • 11. GET YOUR WORK DONE BY www.TopGradePapers.com If employees are not consulted the imposed implementation may face rejection because the employees think they could have given a better solution to the hazard if they would be consulted. If not rejected the implementation or change would face greater resistance by employees in adopting to change. Sometimes, employees don’t welcome such a change that is not carried out with their consultation. They don’t feel themselves a part of implementation or change so the success of system or implemented change is highly unlikely and risky. rs Q4: Think about your own organisation or an organisation you are familiar with. Does the organisation actively consult with employees on matters relating to OSH? If so, how pe does the consultation take place and what benefits does this bring? If consultation does not take place, what effects does this have on Safety and Health in the workplace? The organisation effectively consults with its employees. But still there is a need for Pa improvement. The organisation consults its employees in many ways i.e. face to face meetings and taking the employee ideas, sharing its experience and taking suggestion from them. For any hazard a questionnaire is developed and distributed among employees or they are asked to give their suggestion of a blank page. This consultation brings man benefits to the organisation. For instance, the resistance to change gets low and chances of rejection are de also minimized. By employee consultation, employees become more aware of safety and health and have the ability to identify hazards. Furthermore, employees warmly welcome any change that is introduced with their consultation. Hence as a result the chances of success increase. ra SESSION 6 pG Q1: using the AustLII website link above to access the WA OSH legislation (specifically the OSH Act), research and provide an overview of the duties of the employers. Safe system of work: employer is required to provide and maintain workplaces, plants and To systems of work and also co-ordination of work activities. Information & instruction: provide information to employee as is necessary to enable them to perform their work. Training and supervision: employer is also liable for employees’ training and supervision of work. Consultation and cooperation: consultation with employees on matters relating to Safety and Health. GET YOUR WORK DONE BY www.TopGradePapers.com
  • 12. GET YOUR WORK DONE BY www.TopGradePapers.com Foresee ability: to foresee the hazards that are hidden or try to remove the risk before it causes harm. Identification of hazards, assessment and control. Provision of personal protection: when hazards can not be avoided totally, and then comes the protection. In this case employer provides protective cloths and equipment. Safe plant and substances: safety is to ensure by employer. Plant safety and harmful substances should be kept carefully. rs Q2: using the AustLII website link above to access the WA OSH legislation (specifically the OSH Act), research and provide an overview of the duties of the employees. pe  Follow the employer’s instructions provided for safety and health reasons.  Use personal protective clothing and equipment that has been provided by the   employer. Pa Take good care of equipment provided in the interests of safety and health. In particular, the employee must not misuse or damage the equipment. Report hazards that the employee cannot correct. The requirement is to report to the employer.  de Any procedure that sets up a chain of command or delegates the task of receiving hazard reports should ensure there is prompt action to fix the problem or refer it on to someone who can address it.  Report injury or harm to health that is connected with the work activity. This applies to physical injuries and to the early symptoms of illness or disease that may be ra connected with work.  Co-operate with the employer to allow the employer to carry out his or her duties under the Act. This complements the employer’s duty and means that employees pG should actively work with employers with the common aim of improving safety and health at the workplace.2 To 2 http://www.commerce.wa.gov.au/worksafe/pdf/guidance_notes/index.html GET YOUR WORK DONE BY www.TopGradePapers.com
  • 13. GET YOUR WORK DONE BY www.TopGradePapers.com SESSION 7 1. Using safety action plan provided as a reader, pick at least two high, two medium and two low priority safety actions that you could identify as necessary in your own workplace and complete the relevant fields on the form. Your facilitator will discuss rs the actions on the form with you in detail. Priority Safety Issue Action Person Date of Review pe / Hazard Required responsible action date / comment High Dust Provide Line Manager 04-08-09 04-09-09 particles Mouth arising covers, High through weaving of thread may cause lung cancer Poor fire PaExhaust the dust particles Install new Maintenance 04-08-09 27-08-09 de control system Manager, system Remove Line hazards that Manager may cause fire ra Medium Chemicals Provide Chemical 10-08-09 25-08-09 may harm protective Manager, hands while gloves First Aid dying the Use person pG thread machinery Medium Work Improve Electrician 11-08-09 24-08-09 environment lighting light and Workplace other cleanliness conditions To Low Aroma of Provide Electrician, 11-08-09 24-08-09 chemicals mouth Line may cause covers Manager diseases Install effective exhaust system Low Hazard of Setup a Technical 15-08-09 26-08-09 losing data in backup Person computers Store on other places GET YOUR WORK DONE BY www.TopGradePapers.com
  • 14. GET YOUR WORK DONE BY www.TopGradePapers.com Session 8 rs pe Training needs identification: Pa In this question we are analysing the different methods of training needs identification with reference to the advantages and disadvantages: Job observation is the method that helps us to directly observe a position to determine need de identification. It has certain advantage like it provides direct firsthand information that others do not. It’s very simple to use as compare to others. Simply it also verifies data from other resources and it helps to practically evaluate the needs and the requirements. Similarly some disadvantages are also exits. It is time consuming. At the same level it doesn’t provide ra full information for the complex jobs and it may incurred with a biased decisions. It also may infer with the job performance and this type of observation represents a very small data pG where error chances are more. When we are talking about the surveys, it helps us in many ways. This helps us to consider a large sample size. Similarly it is very cheap to conduct as compare to the other methods. It can also be handled through remote positions through emails, phones etc. At the same level To Standardized questions make measurement more precise by enforcing uniform definitions upon the participants. At the other side of the coin it oppose to the concept of the direct observation. That may lack in some feasible points. These surveys are very inflexible and require a wide study before survey development. In this situation many of the respondents do not show interest. And you have not a proper investigation due to this reason. As the informal discussion is concern, it helps the managers to determine the internal needs of the employees about what they want or not. It helps them to have a deeper look that is not possible through other ways. The disadvantage of this pattern is that it is quite informal. It GET YOUR WORK DONE BY www.TopGradePapers.com
  • 15. GET YOUR WORK DONE BY www.TopGradePapers.com has not a determined pattern about the investigation or method. So it becomes very complex to draw a conclusion from it. The fourth method is the via performance measurement. It is also an important way. In this way you can easily have a look where an employee is week or strong or where it needs to be change to have better operations. When you have feedback on this from different employees you gain a better idea to discuss what to do or not to do. It also provides a platform to judge it through discussion board evaluation. It does not give an rs in-depth analysis. It just skims the performance and gives the results. And as the training skills analysis and skills audit is concern, it best help us to evaluate the best required skills to implement and which skills need to be trained to get a better opportunity. It helps us to pe determine just skills needs but it does not focus on the other phases that need to be train like culture, communication etc. Pa Session 9 1. Outline your understanding of the term “on the job” training. Provide at least 3 examples of training that you would consider to be more de effective if carried out on-the-job. On-the-job training (OJT) is the one of the best training due to certain reasons. One ra reason is because this method it is planned, organized, and conducted at the employee's worksite. OJT is generally considered as the primary method used for polish employee skills and increasing their productivity. Similarly it is very appropriate for developing pG proficiency skills that are related to an employee's job. It is more suitable for the locally own businesses and the requirements. Some examples are for the on the job training like Maintenance Technicians, architecture maintenance, construction and the Electrician, Mechanics etc. These are some example that can be best implemented by on the job To training. 2. Outline your understanding of the term “off the job” training. Provide at least 3 examples of training that you would consider being more effective if carried out off-the-job. Off-the-job training, as its name is showing that it is the training done on behalf of employers that is conducted away from their premises. It basically helps employees to learn both the theory (background knowledge) and practical training and it can also be GET YOUR WORK DONE BY www.TopGradePapers.com
  • 16. GET YOUR WORK DONE BY www.TopGradePapers.com included the assessment and examinations. Although it is usually delivered on the premises of the provider but it often includes online learning in the workplace and guests speakers from provider staff to the employer visits in order to deliver aspects of training.  Well-managed and delivered off-the-job training rs  Good off-the-job practical teaching  Good off-the-job training resources pe  Good standards of off-the-job teaching and learning The best examples of the trainings that if be implemented to the off the job training that Pa can be successful are: the lectures and demonstrations, simulations, role-plays and games, self-study and attending external courses etc. 3. Outline your understanding of the term “Coaching” and “mentoring” de and provide a scenario for both where you feel each approach would be suitable. ra Coaching is the method of training in which we:  Directs, instructs and trains a person or group of people, with the direction to achieve some goal or develop specific skills. pG  This direction includes motivational speaking.  And the training includes seminars, workshops, and supervised practice.  In this method goals are defined first. To As the mentoring is concern it has some senior junior relationship:  It includes one high experienced person in relation to less experienced persons.  It’s an f form of relationship building.  In this high experienced managers develop low experience mangers in certain capacity. If we take an example of the call centre where the call representatives responds to the customer complaints and offer their product. There is always a need of coaching and GET YOUR WORK DONE BY www.TopGradePapers.com
  • 17. GET YOUR WORK DONE BY www.TopGradePapers.com mentoring. In this senior representatives give tips to the junior representatives. And they set goals and target about their sales and call in the coaching session to better polish their performances and make them efficient. Session 10 rs Using the above information, create a brief email proposal to your manager to obtain approval for a construction safety awareness training course which is required for 10 people who will work on a construction site operated by your pe organization. This course is a WA Mandatory requirement and is offered by many training organizations. You will need to find out if this course is subject to any training grants. Dear Sir, Pa In the most of the organizations like us are using different safety awareness training de course now a days. This is becoming more famous due to the employees rights and the essential needs for the business performances. We are also planning to have the WA mandatory training programs for our 10 most rated employees about the safety awareness. This training session is compulsory because, all we need is the efficiency ra and effectiveness in our projects. And whenever the employee has a fear regarding safety, his performance may be effected by these factors. So when they’ll have training pG session, automatically they will gain a confidence in their work and they will more efficiency. Due to this significant importance and to save legal costs, we want to launch this training. For that purpose we’ll need certain funds for the costs associated with safety and health training could include like: To  Costs associated with engaging a trainer provider  Costs associated with provision of training manuals and materials.  Cost of venue hire to conduct training.  Cost of replacing employees for the duration of training.  Cost of transport to and from training location.  Cost of refreshments required throughout training.  Cost of subscription or licensing required throughout training (if required). GET YOUR WORK DONE BY www.TopGradePapers.com
  • 18. GET YOUR WORK DONE BY www.TopGradePapers.com After this training session we will able to better communicate with the clients and to have the better understanding regarding their needs and requirements. Similarly the efficiency will improve that will increase the productivity within a span of time. So it will also reduce the cost. These are the basic benefits that we can attain from this training session. All we require from you to allocate funds for this training session from the BCTIF. So we can attain the high level of professionalism. rs Thank you very much. pe Session 11 1. How is routine workplace safety inspections carried out at the organization? Pa In the organization I have been working follows a numbers of steps while taking consideration of the safety inspection. In the first step the organization takes a risk assessment about the organization. In which certain factors are determined. While for de this purpose inspection teams are developed. Who take the risk assessment then a safety committee is developed that helps to rank the hazards that are associated with workplace safety. And then try to eliminate higher ranked hazards first. ra 2. At what intervals do these inspections take place? In our organization, the safety and health procedure are not carried out at a predefined pG time measurement. But it is usually carried out at the time span of weekly, monthly, quarterly, six monthly and annually with many organizations having a pre-defined list of items to be checked during these intervals. This was the same case with my organization too. That does the inspections in such intervals. To 3. How are issues raised as a result of the inspection dealt with? When we take an inspection, in this tenure the there is practice in our organization to obtain documentation from the previous inspections to ensure that all previous hazards are deal satisfactory and all the threats has been eliminated. While comparing with the previous documentation, if there is any issue is found for the weakness of the current inspection that is brought before the committee and they use the external expertise for GET YOUR WORK DONE BY www.TopGradePapers.com
  • 19. GET YOUR WORK DONE BY www.TopGradePapers.com this purpose to avoid any type of the biasness or the negative behaviour about some certain employees. 4. How are the results of the routine workplace safety inspections communicated to management? Whenever the inspection is done then it is essential that the results of the routine safety rs inspection should be communicated with the management to review and analysis. For this purpose the organization makes a plan report that includes certain things like: pe  Name of the hazard.  Prevention / corrective action.  Responsible person. Pa  And the time line for the end results. When this document is prepared then it is provided to the person who has responsibilities to provide its solutions and the people who are inspecting the procedure. In this way the results are communicated with the management. de 5. What steps are taken to ensure the items identified as a result of the inspection are followed up to ensure action has been taken? ra At the time of the results there are certain steps are taken regarding the ensuring of the results. At this level our organization nominates person to re-inspect the whole results of the inspection process. And at that level it gives its reviews to the committee and pG Committee review it by itself and takes appropriate actions in response to any items reported as scored “poor” or “No” by the nominated person and advice to the management to take appropriate measures. To GET YOUR WORK DONE BY www.TopGradePapers.com
  • 20. GET YOUR WORK DONE BY www.TopGradePapers.com Session 12 Last month, the national safety Audit conducted a Citistore indentified the greatest amount of accidents and injuries occurred in the stock bays at the Perth store. The stock rs bay is where all goods inwards are received, stored and dispatched to the WA regions. The causes for accidents and injuries were identified as:  Manual handling pe  Lacerations to hands and arm from cardboard and banding wire  Concussion from un-balanced boxes falling from storage shelves in hard to reach areas Pa Using the hierarchy of control, suggest risk control methods you would adopt for each. Remember, you will need to present your rationale behind each method. As the manual handling is concern, in this we will be accepting the substitute for this de method. By this way we’ll be accepting another system that will help us to control the system through machinery and robots. By this way we can handle them easily. And there would be lesser chances for the loss b/c man can do mistakes but machines remains precise about their works. For the second problem that is about the harm effects due to laceration to ra hands and arms, we’ll be providing the isolated hazard system where we will restrict the areas of the machinery and administrative control will be implemented there to have a better control over the loss. By this way proper training and isolation will provide employees pG safety regarding laceration on arms and hands. For the last problems we’ll be using electrical control over the plants and machinery. By this way proper methods and system is provided where we have no chances of unbalancing and provide a proper arranged system where it is easy to arrange and manage the inventory or things to deliver at a required place. To GET YOUR WORK DONE BY www.TopGradePapers.com
  • 21. GET YOUR WORK DONE BY www.TopGradePapers.com Session 13 Obtain the policy and procedure along with the accident and incident report from your organization or an organization you are familiar with. Provide an overview to your facilitator of the process involved in reporting an accident / incident at the organization rs and what process of investigation takes place. When providing the overview to your facilitator, you will be required to refer to the actual documents in use by the organization. pe In the Norfolk and Waveney mental health there is a proper procedure is followed as regarding to the accident and incident report. In this company, they have a proper written Pa policy and procedure for reporting it. In this process when you have been incurred with an accident or an incident then you need to write an application to the health and safety executive about this. In this process a proper procedure is followed where it needs to be reported at legal firm too. In this policy and procedure all type of accidents and incidents are de defined that are applicable to report. After that a committee reviews the problem and give compensation to the damage to the employees or provide proper methods to resolve problems incurred with the regular procedure. Different type of incidents has different ways ra to report. After reporting, there is proper book keeping of the records. And then it would be reviewed again as the precedents for the further cases to have a look for the previous cases results. pG To GET YOUR WORK DONE BY www.TopGradePapers.com