This document discusses whether project management is more about processes or people. It begins by outlining the career of a project manager and key aspects like the "Golden Triangle" of project management. It then discusses the balance between processes, people, and tools in project management. The document analyzes why processes may fail if they do not meet the needs of people. It provides two case studies of project management challenges and proposes solutions focusing on evaluating people, clarifying roles and goals, and protecting the project team.

1. Processes or People?
by Oleksiy Davydenko
Nov 2018MeetUp. PM-ам присвячується.

2. MeetUP. Processes or People? 2
•PM Career
•“Golden Triangle”
•Processes or People?
•Cases and conclusions
Agenda

3. PM Career

4. MeetUP. Processes or People? 4
Dunning-Kruger Effect
Unskilled and unaware of it: how difficulties in recognizing one’s
own incompetence lead to inflated self-assessments
Kruger, J., & Dunning, D. (1999)
100%
0%
None Experience Expert
Confidence

5. What should PM do
after assignment to a
project?

6. MeetUP. Processes or People? 6
•Talk with stakeholders (Why? How? What?)
•Talk with team
•Understand status
•Clarify urgent issues
•Clarify process
•What is the documentation?
•Get yourself acquainted with tools
PM’s Kick-off

7. Triangles

8. MeetUP. Processes or People? 8
Cost
Project Management Triangle
Scope
Time
Quality

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“Golden Triangle”
People Process
Tools

10. MeetUP. Processes or People? 10
Supplier
What is Process?
Input Process Output Customer
Person/
Organization that
provides Input to a
Process.
Resource that is
added to a
Process by a
Supplier.
Series of steps
where an Input
converts to an
Output.
Resource that is
the result of a
Process.
Person/
Organization that
receives products
or service.
A SIPOC is a high-level view of a process.

11. MeetUP. Processes or People? 11
Processes
Strategic processes
Operational processes
Daily work processes

13. MeetUP. Processes or People? 13
•People carry out processes
•AI?
People
• Creativity
• Vision
• Intellect
• Limited
• Mistakes
• Forget
• Imprecision
Pros Cons

14. MeetUP. Processes or People? 14
•Make people more efficient
•Replace human efforts
•Tools to work together
PM Tools:
•MS Project, Jira, Redmine, Confluence…
•Internal tools
•Practices and approaches
Tools

15. MeetUP. Processes or People? 15
Processes or People?
People
Process
Tools
• Creativity
• Intellect
Compensate
people’s
weaknesses
Efficiency

16. MeetUP. Processes or People? 16
•Processes in the name of processes
•Are not followed
•Doesn’t meet needs of the people, wasteful
Solution:
•Ask why?
•Processes for people
•Documentation
•Continuous Process improvement
Why processes fail?

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Examples: Processes or People?

18. Cases

19. MeetUP. Processes or People? 19
Case: Someone has formed your team.
Problems:
•Unqualified people
•No motivation, no commitment
•No “Team”
•Fails
Case 1

20. MeetUP. Processes or People? 20
•Evaluate people and positions
•Clarify motivation, set up goals and
agreements
•Clarify informal leaders
•Clarify politics
•Plan education, rotations
•Invest in team management
Case 1: Solution

21. MeetUP. Processes or People? 21
Tuckman’s Model
Tuckman’s Team & Group Develoment Model
Team effectiveness
Forming
Performanceimpact
Storming
Norming
Performing
Adjourning

22. MeetUP. Processes or People? 22
Case: External stakeholders influence your
team.
Problems:
•Out of control
•Conflicts
•Lose of authority
•Fails
Case 2

23. MeetUP. Processes or People? 23
•Clarify politics
•Set up rules with stakeholders
•Talk with team
•Protect your team
Case 2: Solution

24. Contacts
Oleksiy Davydenko
Email: alexey.davydenko@gmail.com
Processes or People?
Social
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Linkedin: alexeyd