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 Media Trial Program

© 2013 IPG Media Lab • Proprietary & Confidential                            1
Media Trial Program

© 2013 IPG Media Lab • Proprietary & Confidential   2
IPG Media Lab




    •       IPG Media Lab helps advertisers innovate and media and tech companies understand the effectiveness of
            their ad products
    •       We have state of the art facilities and a world-class team, with talent from a wide range of backgrounds:
            Universal McCann, Ogilvy Analytics, Marketing Sherpa, Converseon, Yahoo! Labs, Dynamic
            Logic, Millward Brown

© 2013 IPG Media Lab • Proprietary & Confidential                                                                       3
Just As Technology Has
Revolutionized The Media Experience…




   Source: MAGNA GLOBAL estimates based on syndicated and public sources
© 2013 IPG Media Lab • Proprietary & Confidential
…It Has Revolutionized How We Measure It
            •       Technological advancements have allowed for direct measurement of unfiltered
                    consumer response
            •       Why rely solely on survey and focus groups, when unfiltered consumer responses
                    can be collected?




© 2013 IPG Media Lab • Proprietary & Confidential                                                    5
Next Generation Metrics
                                                    Attention
                                                    Where are consumers focusing their attention?
                                                    How long are consumers fixating on key images?


                                                             Excitement
                                                             Do consumers show physical signs of excitement?
                                                             At what point do these excitation moments take place?



                                                                  Emotion
                                                                  Are consumers enjoying what they see?
© 2013 IPG Media Lab • Proprietary & Confidential                                                                    6
Natural reactions are more
 predictive of future behavior


                                                    VS.


© 2013 IPG Media Lab • Proprietary & Confidential         7
170,000 Interviews Later…

               We’ve Learned A Thing Or Two


© 2013 IPG Media Lab • Proprietary & Confidential         8
#1: Fast Forwarding Is The
             Least Of Our Problems
           •     63% of TV ads are ignored by consumers who
                 physically look away during commercials
           •     37% of TV ads are avoided by changing the channel
                 while multi-tasking
           •     Video ad avoidance is much higher on TV than Online




            •     Methodology: Recreated normal viewing choices;
                  Respondents brought companion media; 30
                  minutes in office/30 minutes in living room; Post
                  survey on ad recall

© 2013 IPG Media Lab • Proprietary & Confidential                      9
#2: Tablets: We Ain’t Seen Nothing Yet
                                                                    Methodology:
        •      The fastest selling media machine in history is         -Mock “waiting room” scenario
               revolutionizing the TV experience!                      -80 participants watch TV or listen to Radio
        •      Once consumers start multi-tasking with tablet          -Half multi-tasked with iPad
               devices, TV audience and ad recall starts eroding       -Tracked channel changes
        •      Audiences become less committed to the story arc        -Post survey on ad recall

                        % of Ads Avoided by Channel
                                  Change                            Change in Ad Recall From Multi-Tasking
                                                                             To Non Multi-Tasking
                                                        37%
                                                                                Unaided Ad Recall
                                26%                                             Aided Ad Recall



                                                                              -9%


                                                                                       -25%
                    Non Multi-Tasking               Multi-Tasking
© 2013 IPG Media Lab • Proprietary & Confidential                                                                     10
#3: Format Can Only Do So Much
        Monetizing attention is the business problem of our
        time, and outdated banner ad formats are
        underperforming. IAB needed to find a way to boost
        revenue for the Internet advertising industry. Could
        premium ad formats be the way?

        •      Premium ads work well at driving upper and
               mid-funnel metrics like the time spent looking at
               and interacting with the ad
        •      Lower-funnel metrics must be driven by good
               creative and engaging story-telling



         Methodology:
               -
             Webcams used to track eye movements and facial expressions


© 2013 IPG Media Lab • Proprietary & Confidential                         11
#4: Clutter Kills!
 •     Despite different screen sizes, the strongest                                           •       Ad space on an uncluttered webpage is worth a
       driver in ad recall was ad clutter                                                              premium
                                                                                                                       Unaided Recall
               Unaided Recall & Ad Clutter by Screen                                                       Average Value Indexed to Cluttered Page




                                                                           Indexed to Cluttered Page
                                                                                                                                              $286
                        Unaided Recall              Percent Ad Time
                                                                  43%                                                         $228




                                                                                  Va l u e i n ( $ )
             38%
                                  35%
                                                      27%
                                                                                                               $100
                                                      27%

                                                                  12%
              8%                   9%
                                                                                                            Single Ad on    Roadblock   Single, Larger Ad
      Connected TV               Mobile             Linear TV         PC
                                                                                                           Cluttered Page                on Clean Page
 Methodology:
       -
      147 participants in-lab to watch video content                                    Methodology:
       -
      Eye-tracking for attention                                                                       -
                                                                                             Online survey of 3,200; eye-tracking on 400
       -
      Biometrics bracelets for excitement                                                              -
                                                                                             Participants view cluttered or uncluttered webpage
       -
      Survey for ad recall
                                                                                                       -
                                                                                             Post-exposure survey with brand metrics and site
                                                                                             perceptions
© 2013 IPG Media Lab • Proprietary & Confidential                                                                                                           12
#5: The Ultimate Digital Video Ad…

                    Is User-Initiated
                    Auto-play video ads drive higher awareness but, click-to-play
                    video ads drive nearly 4X higher positive emotional response


                                                                                          EMOTIONAL RESPONSE INDEX
                   Appears On High Quality Websites                                       VALENCE: DIFF OF POSITVE / NEGATIVE

                   The quality of the site a video ad appears on is the primary driving
                   force of brand perception, consumer intent, engagement and overall                                           240
                   satisfaction


                  Appears Within A Large Video Player                                                  100


                  Large video players drive higher levels of awareness and also
                  mitigate the negative effects of auto-play ads                                     Large Player    Small Player



© 2013 IPG Media Lab • Proprietary & Confidential                                                                                     13
#6: Mobile Couponing Preserves Brand Value
                •      Combination of Ad and Coupons Offer Increases Trust
                                                                Coupons      Coupons Page
                                                    Ad Only   iPhone Offer     Offer Only


This offer seems like a good deal                    45%         66%             51%        iPhone Wins


I trust this brand                                   61%         66%             61%        iPhone Wins
I would be interested in this offer
myself                                               29%         38%             31%        iPhone Wins
I am not personally interested in
this offer, but would like to share it
with someone I know                                  23%         26%             23%        iPhone Wins


This ad provides useful information                  41%         60%             43%        iPhone Wins

© 2013 IPG Media Lab • Proprietary & Confidential                                                         14
#7: The Power Of Real-Time
                •      Ads that incorporate “up-to-the-minute information,” such as stocks, current
                       weather, or Twitter posts, can help drive ad interactions and bottom funnel
                       metrics


                               Interactions With Intent (%)                 Consumers In-Market For Product
                               Non Real-Time         Real-Time Ad           Non Real-Time Ads    Real-Time Ads
                                                                                   68%                  69%
                                                              27%           60%
                                   24%                                                           58%



                      12%                              12%




                    Total Audience                  In-Market Audience   Brand Favorability     Purchse Intent
© 2013 IPG Media Lab • Proprietary & Confidential                                                                15

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IPG Lab - 7 Things We've Learned

  • 1. Download This Report http://bit.ly/17nZBei Media Trial Program Š 2013 IPG Media Lab • Proprietary & Confidential 1
  • 2. Media Trial Program Š 2013 IPG Media Lab • Proprietary & Confidential 2
  • 3. IPG Media Lab • IPG Media Lab helps advertisers innovate and media and tech companies understand the effectiveness of their ad products • We have state of the art facilities and a world-class team, with talent from a wide range of backgrounds: Universal McCann, Ogilvy Analytics, Marketing Sherpa, Converseon, Yahoo! Labs, Dynamic Logic, Millward Brown Š 2013 IPG Media Lab • Proprietary & Confidential 3
  • 4. Just As Technology Has Revolutionized The Media Experience… Source: MAGNA GLOBAL estimates based on syndicated and public sources Š 2013 IPG Media Lab • Proprietary & Confidential
  • 5. …It Has Revolutionized How We Measure It • Technological advancements have allowed for direct measurement of unfiltered consumer response • Why rely solely on survey and focus groups, when unfiltered consumer responses can be collected? Š 2013 IPG Media Lab • Proprietary & Confidential 5
  • 6. Next Generation Metrics Attention Where are consumers focusing their attention? How long are consumers fixating on key images? Excitement Do consumers show physical signs of excitement? At what point do these excitation moments take place? Emotion Are consumers enjoying what they see? Š 2013 IPG Media Lab • Proprietary & Confidential 6
  • 7. Natural reactions are more predictive of future behavior VS. Š 2013 IPG Media Lab • Proprietary & Confidential 7
  • 8. 170,000 Interviews Later… We’ve Learned A Thing Or Two Š 2013 IPG Media Lab • Proprietary & Confidential 8
  • 9. #1: Fast Forwarding Is The Least Of Our Problems • 63% of TV ads are ignored by consumers who physically look away during commercials • 37% of TV ads are avoided by changing the channel while multi-tasking • Video ad avoidance is much higher on TV than Online • Methodology: Recreated normal viewing choices; Respondents brought companion media; 30 minutes in office/30 minutes in living room; Post survey on ad recall Š 2013 IPG Media Lab • Proprietary & Confidential 9
  • 10. #2: Tablets: We Ain’t Seen Nothing Yet Methodology: • The fastest selling media machine in history is -Mock “waiting room” scenario revolutionizing the TV experience! -80 participants watch TV or listen to Radio • Once consumers start multi-tasking with tablet -Half multi-tasked with iPad devices, TV audience and ad recall starts eroding -Tracked channel changes • Audiences become less committed to the story arc -Post survey on ad recall % of Ads Avoided by Channel Change Change in Ad Recall From Multi-Tasking To Non Multi-Tasking 37% Unaided Ad Recall 26% Aided Ad Recall -9% -25% Non Multi-Tasking Multi-Tasking Š 2013 IPG Media Lab • Proprietary & Confidential 10
  • 11. #3: Format Can Only Do So Much Monetizing attention is the business problem of our time, and outdated banner ad formats are underperforming. IAB needed to find a way to boost revenue for the Internet advertising industry. Could premium ad formats be the way? • Premium ads work well at driving upper and mid-funnel metrics like the time spent looking at and interacting with the ad • Lower-funnel metrics must be driven by good creative and engaging story-telling Methodology: - Webcams used to track eye movements and facial expressions Š 2013 IPG Media Lab • Proprietary & Confidential 11
  • 12. #4: Clutter Kills! • Despite different screen sizes, the strongest • Ad space on an uncluttered webpage is worth a driver in ad recall was ad clutter premium Unaided Recall Unaided Recall & Ad Clutter by Screen Average Value Indexed to Cluttered Page Indexed to Cluttered Page $286 Unaided Recall Percent Ad Time 43% $228 Va l u e i n ( $ ) 38% 35% 27% $100 27% 12% 8% 9% Single Ad on Roadblock Single, Larger Ad Connected TV Mobile Linear TV PC Cluttered Page on Clean Page Methodology: - 147 participants in-lab to watch video content Methodology: - Eye-tracking for attention - Online survey of 3,200; eye-tracking on 400 - Biometrics bracelets for excitement - Participants view cluttered or uncluttered webpage - Survey for ad recall - Post-exposure survey with brand metrics and site perceptions Š 2013 IPG Media Lab • Proprietary & Confidential 12
  • 13. #5: The Ultimate Digital Video Ad… Is User-Initiated Auto-play video ads drive higher awareness but, click-to-play video ads drive nearly 4X higher positive emotional response EMOTIONAL RESPONSE INDEX Appears On High Quality Websites VALENCE: DIFF OF POSITVE / NEGATIVE The quality of the site a video ad appears on is the primary driving force of brand perception, consumer intent, engagement and overall 240 satisfaction Appears Within A Large Video Player 100 Large video players drive higher levels of awareness and also mitigate the negative effects of auto-play ads Large Player Small Player Š 2013 IPG Media Lab • Proprietary & Confidential 13
  • 14. #6: Mobile Couponing Preserves Brand Value • Combination of Ad and Coupons Offer Increases Trust Coupons Coupons Page Ad Only iPhone Offer Offer Only This offer seems like a good deal 45% 66% 51% iPhone Wins I trust this brand 61% 66% 61% iPhone Wins I would be interested in this offer myself 29% 38% 31% iPhone Wins I am not personally interested in this offer, but would like to share it with someone I know 23% 26% 23% iPhone Wins This ad provides useful information 41% 60% 43% iPhone Wins Š 2013 IPG Media Lab • Proprietary & Confidential 14
  • 15. #7: The Power Of Real-Time • Ads that incorporate “up-to-the-minute information,” such as stocks, current weather, or Twitter posts, can help drive ad interactions and bottom funnel metrics Interactions With Intent (%) Consumers In-Market For Product Non Real-Time Real-Time Ad Non Real-Time Ads Real-Time Ads 68% 69% 27% 60% 24% 58% 12% 12% Total Audience In-Market Audience Brand Favorability Purchse Intent Š 2013 IPG Media Lab • Proprietary & Confidential 15