Current résumé as of Jan 2016.

1. Tiffany Young
273 Ann Street. Belleville, ON (Cell) 613-885-4226 (email) tiffanyoung@Loyalistc.on.ca
Skills and Attributes
French and English bi-lingual
Excellent computer skills, Word, Excel, Power Point, Outlook
Great communication and interpersonal skills
Extensive marketing and promotional experience
Proven events planning and implementing
Relevant Experience
OfficeAdministration/Reception
 Teach basic workshops forcomputer skills and proprietary softeware
 Write and edit policies and procedures
 Sorted, processed and verified applications, receipts and documents
 Develop and edit marketing materials for distribution and display
 Website content editing and design.
 Photocopiedand collated documents for distribution and mailing
 Greeted clients in a professional friendly manner
 Responsible forordering and maintaining officeand retail inventory
 Serviced officeequipment, made arrangements forrepair when required
 Processed incoming and outgoing mail manually or electronically
CustomerService
 Managed and resolved customer complaints
 Organized workflow tomeet customer timeframes
 Communicated and coordinated with internal departments
 Ensured follow up on customer interactions and inquiries in both French and English
Management
 Providedassistance withescalated customer service issues both French and English
 Prepared and processed payroll
 Prepared monthly, quarterly, half-yearly,and yearly financial statements
 Processed inventory management
 Processed sales invoices, receipts and returns
Employment History
SAL Assistant, Loyalist College 2015-2016
Server/Bartender, The Beaufort Pub/Winchester Arms 2008-2014
Technical CustomerServiceRepresentative,StreamGlobal Services Belleville,On 2006-2013
Manager,Pantorama/1850Inc,Peterborough, On 2002-2006
AssistantManager,Joggers/CampusCrewInc.,Belleville On 2001-2002
SeniorCustomerServiceManager,Chapters/Indigo,Belleville,On 1999-2001
Bi-Lingual CustomerService,SearsCanada,Belleville,On 1998-1999
Volunteer Experience
RunForTheirLives.ca, Director of Volunteer Coordinator, Executive Secretary 2013-2015
Quinte Crime Stoppers, Director, Nevada Chair 2015-2016
Education
Public Relations Certificate, Loyalist College June 2016

2. Business Diploma, Loyalist College 2015