The document provides an overview of a presentation by ThousandEyes on end user monitoring for hybrid workforces. It discusses the challenges of supporting distributed employees and troubleshooting collaboration application issues. ThousandEyes demonstrates how its platform provides end-to-end visibility across networks to help identify problems impacting user experience. Forrester Consulting conducted a study that found organizations using ThousandEyes' end user monitoring solution achieved improved support response times and reduced troubleshooting costs.