Presented by Ian Waters and Bart Jan Menkveld

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@ThousandEyes
© 1992–2022 Cisco Systems, Inc. All rights reserved.
New Feature Highlights
August 2022
Brian Tobia and Jillian Murphy

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@ThousandEyes
© 1992–2022 Cisco Systems, Inc. All rights reserved.
Featured Speakers
Ian Waters
Head of EMEA Marketing
Bart Jan Menkveld
Product Architect

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@ThousandEyes
© 1992–2022 Cisco Systems, Inc. All rights reserved.
Before We Begin...
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@ThousandEyes
© 1992–2022 Cisco Systems, Inc. All rights reserved.

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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Workflow
Automation
Improvements that simplify
your workflow and make
your ThousandEyes experience
more intuitive and better suited
to your preferences.
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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Faster
Insights
Get to root cause faster
with enhancements that
increase data granularity
and automatically surface
need-to-know information.
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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Operational
Intelligence
ThousandEyes is the solution of
choice for customers with
sophisticated structures and
processes. Adding deep
permissions, rapid action task
management, and data-driven
reporting.
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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Workflow Automation Faster Insights
Operational
Intelligence
Key
Themes
Spotlighted
Features
Product Spotlights
Continuous Packet
Monitoring
Automated Session
Tests
Next Gen Webhooks Endpoint View
Terraform Provider Webex Control Hub WAN Insights
Meraki Integration

8. Workflow Automation
Recently Released Features

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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Workflow
Automation
Terraform Provider
Streamline test and agent configurations when bringing
up new account groups enabling you to standardize
testing profiles throughout your enterprise.

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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Workflow
Automation
Automatic Session Tests
Dynamically monitors application targets by
eliminating the need for ongoing configuration

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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Workflow
Automation
Next Gen Webhooks
Now, a single place to view all existing
integrations and re-use them in new tests

12. Faster Insights
Recently Released Features

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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Faster Insights
New Cloud Agents
Expanded visibility with additional agents.

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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Faster Insights
Webex Control Hub
ThousandEyes session information data is now
visible enabling you to quickly identify disruptions.

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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Faster Insights
Webex Control Hub
ThousandEyes session information data is now
visible enabling you to quickly identify disruptions.

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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Faster Insights
Webex Control Hub
ThousandEyes session information data is now
visible enabling you to quickly identify disruptions.

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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Faster Insights
Continuous Monitoring
Capture data at a higher granularity.

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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Troubleshooting Solutions
Functional Enhancements
Provider
Labels
Customize the Internet Insights
overview, views, alerts, dashboards
and reports.
Endpoint Agent
View
Static Alert
Severity
Multi-metric view significantly
decreases mean time to
identification.
Easily map out alerts into
other incident management
systems.

19. Operational Intelligence
Recently Released Features

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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Operational
Intelligence
WAN Insights
Data-driven analysis will help IT teams anticipate
changes to network environments.

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© 1992–2022 Cisco Systems, Inc. All rights reserved.
Operational
Intelligence
Meraki Integration – Phase 1
Internet Insights Public Outage Portal.

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@ThousandEyes
Learning
Resources
Blog
Connect
with your
CSM
• New tutorial videos on our features
https://www.thousandeyes.com/resources/?cat=tutorial
• Reach out to your CSM if you have any questions
• Check out our blog for more information
https://www.thousandeyes.com/blog/
Next Steps
© 1992–2022 Cisco Systems, Inc. All rights reserved.

23. Q&A