Finding network faults can be time consuming and costly. And the increasing use of wide area networks, driven by mobile devices, telecommuting and SaaS applications, adds complexity. ThousandEyes helps you quickly solve network issues by giving you end-to-end visibility of the network, however geographically distributed your organization is. In this presentation, we share how to: Monitor today's complex network topologies. Visualize the health of enterprise and wide area network environments. Measure performance between branches, data centers and Internet services.

1. Enterprise and
Wide Area Network Visibility
Nick Kephart, Sr. Director of Product Marketing

2. 1
Network Intelligence Keeps Your Business Running
ThousandEyes is a network intelligence platform that delivers
visibility into every network your organization relies on.
Established and
backed by
network experts
Relied on for
critical operations by
leading enterprises
Recognized as
an innovative
new approach

3. 2
The Enterprise Network 10 Years Ago
Chicago, IL
San Jose,
CA
Hong Kong
London, UK
Enterprise
Branch
Offices
Corporate
Backbone
Enterprise
Data Center
Emai
l
CRM
ITSM
Payroll

4. 3
Application Delivery Is Becoming More Complex
Chicago
San
Jose
Hong
Kong
London
Email
CRM
MPLS /
VPN
HR
ITSM
VoIP Gateway
Mobile
Home
ERP
Enterprise
Data Center
Enterprise
Branch Offices
SaaS
Provider
IaaS
Provider
Internet
Backhaul
Marketing
Website
IXP
Internet
Customers and
Employees

5. 4
Three Enterprise Network Use Cases
Monitor from offices
to external service
providers such as
SaaS and IaaS
Monitor network and
voice performance
between offices and
data centers
SaaS Office-to-Office
Monitor your own
applications in
internal offices or
DCs, even over the
WAN
Internal Apps
Office DCsSaaS Office Office Office

6. 5
Use Case 1: Monitoring SaaS Connectivity
• Monitor apps
such as Workday,
Box, Office 365,
Salesforce
• Test DNS,
routing, page load
and transactions
• Pre-deployment,
baselining and
troubleshooting
What to Monitor
Enterprise Agents
in branch offices
SaaS
instances
Loss in
internet
backhaul
WANCorporate Network
Service
Provider

7. 6
Use Case 2: Monitoring Internal Applications
• Monitor apps
such as CRM,
ERP, HR, finance,
intranet
• Test DNS,
routing, page load
and transactions
• Find internal and
WAN network
issues, incorrect
DNS records
What to Monitor
Enterprise Agents
in branch offices
Corporate Network
Internal data
center
Internal
network

8. 7
Use Case 3: Monitoring Branch-Branch-DC
• Monitor apps
such as VoIP, UC,
DNS servers,
email, file servers
• Test DNS,
routing, RTP, QoS
metrics, MPLS
links
• Test DC-DC,
branch-DC and
branch- branch
What to Monitor
Enterprise Agents
in branch offices
WANCorporate Network
Corporate
Network
Destination
branch
External ISPs /
MPLS / VPN

9. 8
How ThousandEyes Monitors Your Network
Internet
Hosting / SaaS
Providers
Enterprise Branch
Enterprise Data
Center
1Internal Apps: DNS,
CRM, ERP, HR,
email
SaaS: CRM, email, ITSM,
collaboration
Enterprise
Agent
Cloud Agent
Enterprise
Agent
3
2
Point to
point: VoIP,
UC

10. 9
 Determine locations to install
Major branch offices, stores, data centers, call centers
 Select virtual appliance or Linux package
vSphere, Hyper-V, Windows Server, Virtual Box, Xen
Ubuntu, CentOS, RHEL, Debian
 Provision or locate Hardware
Minimum 1 vCPU, 1GB RAM, 12GB storage
 Configure your agent and network
Outbound DNS, HTTP, NTP, VoIP; Inbound HTTP
Adjust test port settings or IP filters to bypass proxies
Use multi-homing if necessary
Tips for Enterprise Agents

11. See what you’re missing.
Watch the webinar
www.thousandeyes.com/webinars/enterprise