Reana Rossouw is a Thought Leader on - Sustainability Reporting, Integrated Reporting, Stakeholder Management, Community Investment and Development, Business Developmentwith more than 20 years experience assisting corporate South Africa to become more sustainable, responsible and industry leaders. She received her training in Management at the Stellenbosch University and University of Cape Town, both in South Africa. Reana Rossouw was nominated for the Shoprite Checkers Women of the Year Competition, every year since 2004 (Business Category) and was the winner of the South African Council for Business Women of the Year Competition 2009 (Small Business Category). In 2010 Reana Rossouw was nominated as one of the Top 100 Most Influential Women in Business and Government by CEO Magazine. She is credited to have developed Africa's first Impact Assessment model to measure the impact and return on investment of corporate/social/community investment and development.

1. Sustainability
Buzzword or Business Driver?
Lead Moderator:
Reana Rossouw

2. Sustainability :
Introduction and topics for session
 Buzzword or Business Driver?
 Who benefits?:
 Business
 Society
 Developing economies
 Does it contribute to inclusive growth?
 If so – in what way?
 If not – why not?
 More specifically – does sustainability lead to or link to
the conference theme:
 The Intersection: Financial Inclusion, Economic Sustainability
& Social Benefit

3. What do we know about
sustainability?
 Scientists are forecasting a bleak
future for the planet (environmental)
 Economists are predicting a continuing
global recession – until specific
systemic issues are addressed - we will
continue to see disparate global
economies (economic)
 Society are continuing to feel the brunt
of uneven development, are
protesting globally for more rights and
recognition (social)
 Governments around the world are at a
loss and bound by disparate political
agendas and lack the political will to
foster a climate of prosperous
development for their constituents
 The African continent –
although seen as the
future economy and
opportunity by developed
nations – battle with
indigenous issues such
as bribery and
corruption, regional
wars and a continuous
battle to protect its
natural resources

4. Sustainability – does it work?
 Failure on a global level:
 Evidence: Millennium
development goals –
developed in isolation – not
met (social)
 Evidence: Kyoto Protocol:
No commitment from
largest emitters or
countries/continents
(America and China)
(environmental)
 Evidence: Global
Recession: Global
recovery and growth still
not evident (economic)
 Attempts on a global
level:
 Standards, guidelines and
frameworks:
 Environmental:
Disclosure on water,
carbon, resource usage
 Social: Labour and
human rights
 Economic: Changes in
financial disclosure –
sustainability and
integrated reporting
frameworks

5. Sustainability – The future -
Compliance
 How is or will success be defined – more
specifically how will it be measured?:
 Transparency: The Global Compact
 Comparability: The GRI and IIRC Frameworks for
reporting on governance, economic, social and
environmental aspects for governments, companies
and the development sector
 Inclusiveness: Mandatory Reporting requirements
from stock exchanges and country specific
requirements – policy and license to operate
conditions – European Union, Nasdec, JSE

6. Sustainability – The future –
Governance
 A sustainable future for all?
 Government: Full disclosure on payments/contributions
by companies to governments
 Companies: Full disclosure on positive and negative
impact of operations
 Civil Society: Holding companies and governments to
account – Lonmin/Marikana – Platinum Strike – Longest
in world history
 Financial Sector: Ensuring products and services
speak to the (future) requirements and expectations of
their stakeholders through engagement

7. Fiction or Fact: Sustainability
Reporting
Top 10 Aspects - (out of 35) Ordered Highest
to Lowest Difference Score in the Financial
Services Sector
Customer Privacy
Materials
Marketing Communications
Equal Remuneration for Women and Men
Training and Education
Public Policy
Investment and Procurement Practices
Diversity and Equal Opportunity
Corruption
Indirect Economic Impacts
1.
 Financial Sector Reporters Included in
Analysis
 Aargauische Kantonalbank, ABN AMRO Holding, Absa, Access
Bank PLC, ACE Seguros S.A., AEGON, Agence Française de
Développement, Akbank, Allianz, ALPHA Bank, Arab Bank,
Assicurazioni Generali, ATEbank, Australia and New Zealand
Banking Group (ANZ), Banco do Brasil, Banco Galicia, Bank
Millennium S.A., Bank Of Montreal, Bank of the Philippine Islands
(BPI), Barclays, Basellandschaftliche Kantonalbank BLKB, Basler
Kantonalbank, BBVA Bancomer, BBVA Colombia, BBVA Provincial,
Berner Kantonalbank, BicBanco, Bilbao Bizkaia Kutxa (BBK), BNY
Mellon, Bonus Vorsorge, CaixaBank, Cajamar Caja Rural, CIMB
Foundation under CIMB Group, CISCO Thailand, Citigroup,
Comergon, Credit Suisse, Deutsche Bank, Development Bank of the
Philippines, Diners Club del Ecuador, Discovery, DKV Seguros, DNB
NOR, Eksport Kredit Fonden (EKF), Etera, Etica Sgr S.p.A.,
European Reliance, Ficohsa, FIRA - Banco de Mexico, Folksam,
Fonds de solidarité FTQ, Fouriertransform, GNP Seguros,
Government Savings Bank, Graubundner Kantonalbank (GKB),
Grupo Sancor Seguros, Grupo Sura, Hatton National Bank (HNB),
HNB Assurance PLC, Hong Kong Exchanges and Clearing Limited,
Humana, IBERCAJA BANCO, S.A.U, IDLC, ING Group,
Innnovationsbron, Instituto Infraero de Seguridade Social -
INFRAPREV, Insurance Australia Group (IAG), Intesa Sanpaolo,
Investec, Investissement Quebec, JPMorgan Chase, KBC Group,
Kendall Court, Kutxa, Kuwait Finance Housing, Landbank Of The
Philippines, Landesbank Baden-Wüerttemberg (LBBW), LeasePlan,
Liberty Group, Montepaschi Group, Morgan Stanley, Munich Re,
Mutualista Pichincha, National Bank of Abu Dhabi (NBAD), National
Bank of Greece, National Bank of Oman, Nationale Suisse, Nedbank
Group, NIBC Bank, Nordea Bank, Norrlandsfonden, Northern Trust,
Nykredit, Oesterreichische Kontrollbank, Oesterreichische
Nationalbank, PREVI, Prudential Financial Inc, Raiffeisen Schweiz,
Redecard, Sanlam, Sarasin, SBAB, Sberbank, Scotiabank, Shinhan
Financial Group, SIX Group, Standard Bank, Standard Life, State
Street Corporation, SulAmérica Companhia Nacional de Seguros,
Suramericana S.A, SVEDAB, Svensk Exportkredit, Swedfund
International, Swiss Re, TD Bank Financial Group, The Co-
operators, The GPT Group, The National Commercial Bank (NCB),
The Saudi Investment Bank (SAIB), Triglav Insurance Company,
Triodos Bank, UBS, UCA Funds Management, Unicredit, Union
Bank, Union Investment, Valiant, Vancity, VidaCaixa, Vontobel
Gruppe, VTB Group, Wells Fargo & Company, Zürcher
Kantonalbank

8. Financial Inclusion:
Fact or Fiction?
 “To underscore our commitment to responsible business practices, we adopted an exclusion
list in 2012 stating activities and practices the bank refuses to engage in or promote
based on ethical and sustainability standards.” — Gerrit Zalm, Chairman of the Managing
Board, ABN AMRO
 “The combination of technology, finance and ingenuity coalesces in our pioneering work to
bring the commercial microfinance sector to scale. We work across our businesses
and regions to provide products and services for microfinance institutions, networks
that lend to the underserved.” — Vikram Pandit, CEO, Citigroup
 “Allianz fosters climate protection in emerging economies, taps attractive investment
opportunities, and at the same time ensures that its own operations are 100 percent carbon-
neutral.” — Michael Diekmann, Chairman of the Board of Management, Allianz
 “CSR: We simply referred to it as doing the right thing and doing it the right way. That
means operating with integrity, honoring the trust that’s been placed in us and helping to
strengthen our communities. Those principles are timeless. “ — Gerald Hassell, CEO, BNY
Mellon

9. Financial Inclusion:
Fact or Fiction?
 “We support businesses that tackle pressing problems in
energy, health, water, agriculture and access to capital for
the billions who live largely outside the mainstream
economy.” — James P. Gorman, President and Chief Executive
Officer, Morgan Stanley
 “We boosted our efforts across the board to do our part to help
spur economic growth in the U.S. And globally, to strengthen
our communities and to address critical social issues in the
places we do business.” — Jamie Dimon, Chairman & Chief
Executive Officer, JP Morgan Chase
 “We have also improved the management of crises and risks
related to climatic events, and have broadened our actions
for the conservation of water resources.” — Aldemir Bendine,
CEO, Banco Do Brasil

10. Financial Inclusion:
Fact or Fiction?
 “We strengthened our commitment to minimize any potential
unethical, illegal or harmful consequences of our business
activities, investments or transactions through the revision of
our environmental and social risk framework. We believe that
investing in children, and in particular in their education, is one of the
most important ways to invest in tomorrow’s economy.” — Jan
Hommen, Chairman of the Executive Board, ING Group
 “By expressing our gratitude to all those who have supported us over
the years, and by giving back to the communities we belong to
across the globe, with a particular focus on projects promoting
education and entrepreneurship.” — Sergio P. Ermotti, Group
Chief Executive Officer, UBS
 “Citizenship is about three things: Firstly, it’s about contributing to
growth in the real economy and creating jobs and opportunities.
Secondly, it’s about the way we do business; putting our
customers’ interests at the heart of what we do and managing
our impacts responsibility. Thirdly, it’s about supporting the
communities in which we live and work, over and above our core
business activities.” — Bob Diamond, Chief Executive, Barclays

11. Sustainability – The future –
Accountability and Transparency
 Emerging and Developing
Economies:
 Sustainability issues are vastly
different around the world and
particularly on the African
continent
 Global principles with local
implementation, and commitment
from governments are essential to
guide the practice and execution of
sustainable development
 The African continent need to be
specifically focused on issues of:
water, energy and food security;
education, skills development and
job creation to ensure equitable
development for all
 Civil society must keep
governments and corporations to
account on action, impact and risk to
the economy, environment and society
at large
 What will it take – some predictions:
 There will have to be major catastrophes
before national governments will
address important global issues.
 A change to the current economic
systems should be considered in order for
sustainable development to progress.
 The highest priority issues are ensuring
access to water, creating equitable
societies, improving resource efficiency,
climate change mitigation, and food security.
 Economic instruments and citizen
engagement and mobilization are
expected to play major roles in
advancing the sustainable development
agenda. Experts also see high potential
in multi-sectoral collaborations and
citizen movements.

12. Introduction to
Panel
Panelists:
Duncan Onyango
Monaem Ben Lellahom
Mike Finlay
Dr. Alex Otti

13. Questions to the Panel
 Sustainability:
 Is it a Buzzword or Business Driver?
 Who benefits? And in what way?
 Business
 Society
 Developing countries
 Are there negative impacts, challenges or risks from
sustainability?
 Business
 Society
 Developing countries
 Does sustainability lead to more inclusive growth?
 Does sustainability contribute to financial inclusion, economic
and social benefit?

14. Additional questions to panel and
audience
 Why does sustainability matter?
 What will be required in order to ensure a
sustainable future, economic and social benefit
and inclusive growth for:
 Business
 Society
 Developing economies
 What will be required to ensure
 Financial Inclusion, Economic Sustainability & Social
Benefit