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The Future is Now:
In Pursuit of a More Efficient and Effective Media Strategy

Presented by:
David F. Poltrack
Chief Research Officer, CBS Corporation
President, CBS Vision

Kevin Bowen
Principal,
The Cambridge Group
ch 
                              arke  ting and Resear
ESOMAR C    onference on M
under a 'Ne  w World Order'
                                   992
 Tokyo (Japan   ), 6th‐8th, July 1
                                      Tele vision Program 
 Multidimensio     nal Approach to               tive
                           dve rtiser’s Perspec
  Evalu ation from the A
                                   k
  Presented by    David F. Poltrac
The Future is Now:
Research Support Provided Across 
the Marketer’s Decision Making Chain

Impact of a 1% Change On a Broadcast Network’s revenues


     4. Broadcast Network              = $180,000,000

     3. Broadcast ‐ Cable TV           = $200,000,000

     2. Advertising ‐ TV Advertising     = $190,000,000  

     1. Marketing ‐ Advertising           = $220,000,000
Advertising and Marketing Expenditures

                                Total Marketing                                           Broadcast 
                Year               Spending              Advertising    Television        Networks

                                                          % of Total    % of Total    % of Total Television 
                                            $ Billions
                                                          Marketing     Advertising       Advertising

               1997                           650           27.2          25.8               28.5

               2002                           880           24.0          26.7               26.6

               2007                          1,080          24.0          26.5               24.2

               2008                          1,065          23.3          27.5               24.6

               2009                           975           21.8          28.6               25.1



Source:  Wilkofsky Gruen Associates, Inc.
Advertising and Marketing Expenditures

                                Total Marketing                                           Broadcast 
                Year               Spending              Advertising    Television        Networks

                                                          % of Total    % of Total    % of Total Television 
                                            $ Billions
                                                          Marketing     Advertising       Advertising

               1997                           650           27.2          25.8               28.5

               2002                           880           24.0          26.7               26.6

               2007                          1,080          24.0          26.5               24.2

               2008                          1,065          23.3          27.5               24.6

               2009                           975           21.8          28.6               25.1

               2010                          1,015          22.7          29.3               24.2

Source:  Wilkofsky Gruen Associates, Inc.
The Role of Advertising


   SHORT TERM: GENERATE SALES
The Role of Advertising


   SHORT TERM: GENERATE SALES




 LONG TERM: BUILD BRAND EQUITY
CBS and Nielsen Collaboration
 CBS assignment to Nielsen: Marshall all of the 
  resources of The Nielsen Company to…
  – Document effectiveness of advertising as a marketing tool
  – Document effectiveness of TV advertising as an advertising 
    medium
  – Provide advertisers with research resources to:
     Measure short‐term ROI from their TV ad campaigns
     Optimize their television and cross‐media campaigns
     Measure long term contribution of television advertising to the 
      development of brand equity
CBS and Nielsen Collaboration
 CBS assignment to Nielsen: Marshall all of the 
  resources of The Nielsen Company to…
  – Document effectiveness of advertising as a marketing tool
  – Document effectiveness of TV advertising as an advertising medium
  – Provide advertisers with research resources to
     Measure short‐term ROI from their TV ad campaigns


 NielsenCatalina Solutions Single Source Resource
  – Television Viewing from Set top Boxes & Nielsen panel
  – CPG product purchase records from shopper cards & Nielsen panel
  – Data Base= 375,000 Households
Enhanced Analytical Approach
                    Modeling dollar lifts controlling for penetration produces stable, statistically 
                     significant results that are not driven by outliers.
                    Key finding: behavioral targeting delivers 2½ times more ROI leverage than 
                     demographic targeting.

                                     Behavioral Target                                                                             Demographic Target
                   $0.18                                                                                        $0.18

                   $0.16

                   $0.14
                                                                                                                $0.13
                   $0.12
$ Per Exposed HH




                                                                                             $ Per Exposed HH
                   $0.10

                   $0.08                                                                                        $0.08

                   $0.06

                   $0.04
                                                                                                                $0.03
                   $0.02

                   $0.00
                                                                                                                         50   70     90       110     130      150        170   190   210
                           50   70   90      110      130       150      170   190   210                        -$0.02
                                       Delivery Index To Top Category HH's                                                                Delivery Index To Women 18-49




                                                                Results normalized to average category penetration.
More Intuitive, Impactful Results
 A 20% increase in media delivery to               Campaign impact doubles with a 41% 
  heavy category users yields an                     increase in media delivery to heavy 
  additional $47 per thousand exposed                category users, vs. a 103% increase in 
  households, compared to $19 for a                  media delivery to women 18‐49.
  20% increase in media delivery to 
  women 18‐49.

   Impact of 20% Increase in Media Delivery                 Increase in Media Delivery 
   Dollars per Thousand Exposed Households              Needed to Double Campaign Impact

            $47
                                         2½ times more                            103%
                                       targeting leverage

                                 $19                         41%



     Heavy Buyer Target   Demographic Target           Heavy Buyer Target   Demographic Target
Targeting Heavy Category Buyers 
        vs. Age/Sex Demos
                                                                                                                                Top 50%
                                                                                                         Heavy Snacks            Snacks
              Adults 18‐49 C3                                 A18-49 C3
                                                                                                         Households            Household
                                                                                                       Program                    Index
               Program Title                                    Index
                                                                                                       48 HOURS MYSTERY           139
               FAMILY GUY                                          176
               CLEVELAND                                           170                                 MIDDLE-WED 8PM, THE        140
               AMERICAN DAD-SUN 7P                                 169                                 LAW & ORDER:SVU-THU        141
               SIMPSONS-SUN 7:30P                                  168                                 DATELINE SUN-7PM           142
               FAMILY GUY-SUN 9:30P                                165                                 PLAIN JANE                 142
               VAMPIRE DIARIES                                     165                                 COUGAR TOWN                144
               SIMPSONS                                            163                                 AMER FUNN HOME VIDEOS      145
               SHAQ VS.                                            160                                 MEDIUM                     147
               MASTERCHEF                                          157                                 GOOD WIFE, THE             148
               AMERICA'S TOP MODEL-9                               155                                 SMALLVILLE                 149

               90210                                               147
                                                                                                       PARENTHOOD                 149
               GOSSIP GIRL-MON                                     147
                                                                                                       ROOKIE BLUE                152
               SUPERNATURAL-FRI                                    147
                                                                                                       OFFICE                     156
               HELLCATS                                            142
               OFFICE                                              142                                 GLEE                       160
               WIPEOUT-TUES                                        142                                 LIE TO ME-MON 9P           167
               AMERICA'S TOP MODEL-8 8PM                           138                                 HELLCATS                   180
               PRMTME:WHT WOULD U DO-TUE                           132                                 CSI: NY FRIDAY             181
               NIKITA                                              132                                 PERSONS UNKNOWN            186
               GLEE                                                127                                 FLASHPOINT                 188
                                                                                                       SUPERNATURAL-FRI           193
Source: Nielsen NPM, A18‐49 C3 Rating over HH C3 Rating and Nielsen Catalina Single Source data
for Heavy Snacks HH over All HH; Primetime, Regular; No Sports or Specials or Single Telecast Shows; 8/16/10‐9/18/10
A18‐49 As a Percent of Total Adult Population


                          2002‐03     2010‐11




Source: Nielsen Universe Estimates
A18‐49 As a Percent of Total Adult Population


                          2010‐11    2015‐16 (Est.)




Source: Nielsen Universe Estimates
A18‐49 is a Stagnant Market

       Year‐Over‐Year Growth


                  A50+



              A18‐49




                                 Projections


Source: U.S. Census Bureau
CBS and Nielsen Collaboration

 CBS assignment to Nielsen: Marshall all of the 
  Research Resources of the Nielsen Corporation to…
   – Document effectiveness of advertising as a marketing tool
   – Document effectiveness of TV advertising as an advertising medium

 Provide advertisers with research resources to
   – Measure the short‐term ROI from their TV advertising campaigns
   – Optimize their television and cross‐media campaigns

 The Right Message in the Best Environment
   – Nielsen IAG Research findings on the performance of television 
     advertising
Higher Program Engagement Yields 
       Stronger Ad Recall
       When viewers are more engaged with a show they are 
       also more likely to remember the ads within the show
                                  70%

                                  60%      Correlation = .81
                 General Recall




                                  50%

                                  40%

                                  30%

                                  20%

                                  10%
                                     10%         30%                   50%                  70%                  90%

                                                            Program Engagement

Source: Nielsen IAG; includes PE and GR for every regularly airing non‐sports programs measured Q1 2005 through Q2 2007;includes 
repeats and originals, by day‐of‐week and network; limited to sample >=200; <5% of cases removed as  outliers; final analysis based on 1,307 cases
Primetime 2010‐11 Nielsen IAG 
        Program Engagement Scores


                    Average PE Scores A 18‐49                                           Average PE Scores A 25‐54
                                  Original                                                            Original
                  Quintile        Airings                                             Quintile        Airings
                     1              84%                                                  1              85%
                     2              79%                                                  2              79%
                     3              74%                                                  3              72%
                     4              66%                                                  4              63%
                     5              49%                                                  5              43%




Source: Nielsen IAG, Primetime Originals Only, Regular – No Sports; 9/10/10‐2/27/11



                                                                                                      Page 20
Same Creative Performs Better 
        in High Engagement Shows

        Brand “A” ‐ Retail Store Target=W18‐49
                                                                                   x
                                                                          123 Inde




                                                             Program Engagement

Source: Nielsen IAG 1.1.08 – 6.8.10, Non‐Sports Programming only; Women 18‐49
Same Creative Performs Better 
        in High Engagement Shows

        Brand “B” ‐ Snack Brand Target=W25‐54

                                                                               de       x
                                                                        130 In




                                                             Program Engagement

Source: Nielsen IAG (measures combined impact of copy & placement) 10.1.09 –9.30.10. W25‐54
Same Creative Performs Better 
        in High Engagement Shows

        Brand “C” ‐ Soft Drink Target=P13‐49

                                                                                    x
                                                                                n de
                                                                             4 I
                                                                         20




                                                               Program Engagement

Source: Nielsen IAG 1.1.08 – 8.29.10, Non‐Sports Programming only; People 13‐49.
CBS and Nielsen Collaboration

 CBS assignment to Nielsen: Marshall all of the 
  resources of The Nielsen Company to…
  – Document effectiveness of advertising as a marketing tool
  – Document effectiveness of TV advertising as an advertising medium
  – Provide advertisers with research resources to:
     Measure short‐term ROI from their TV ad campaigns
     Optimize their television and cross‐media campaigns
     Measure long term contribution of television advertising to the 
      development of brand equity
New Market Segmentation Approach
The Case for a Demand‐Driven Model 
for Advertising

 The media environment is increasingly 
  complex and fragmented                   We now have an 
 Traditional demographic‐driven buys      opportunity to 
  often are not in full alignment with     better understand 
  advertisers’ core prospects              individuals both as 
   – Consumer targets are increasingly 
     defined by attitudes, motivations,    consumers as well 
     psychographics, and other demand      as media viewers –
     characteristics
                                           leading to better 
 There is an emerging perspective that    advertising 
  programming context and engagement 
  can enhance effectiveness                alignment
Holistic View of the Prime Prospect

   Prime Prospect
   as a Consumer                Synergistic Impact on:
    Defined beyond pure 
       demographics
                                  Ad Efficiency
                                  Target Rich 
                                  Environment
                                  +
                                  Ad Effectiveness         ROI+++
                                  Higher Program 
    Prime Prospect                Engagement Results in 
      as a Viewer
                                  Higher Performing Ads
  TV • Online • Radio • Print
Demand Landscape Segmentation Was Developed Based on a 
Comprehensive Research Study of TV Viewing + Online Behavior

Quantitative Research Overview
                7,000 respondents ages 18‐65 who watch at least one hour of TV 
   Sample
   Sample        programming per week
                   –   Quota sample of 600 for five major markets
                         New York, Los Angeles, Chicago, Philadelphia, Dallas

                14,000 TV viewing occasions profiled

                A 45 minute 150+ question survey covering lifestyle attitudes, cross 
                 platform media demand, technology involvement/viewership 
   Demand 
   Demand        behavior to define Demand Profit Pool segments
   Profiling
   Profiling    Benefits sought and situational viewing to define Need States
                Characteristics of favorite TV programs to define Program Palates
                Typing tools to overlay participating advertisers’ core prospects
                Extensive additional profiling on TV viewership, technology ownership 
                 and interest, demographics, etc.
   Media 
    Media       Linkage to actual TV viewing behaviors through Nielsen National 
  Behaviors
  Behaviors      PeopleMeter panel.  Online, radio, and print are also being integrated
Creating the Demand Landscape
 We then clustered consumers on their overall 
  demand for media
  –   Level of involvement
  –   Media channel alignment . . . TV vs. online vs. other
  –   Technology adoption
  –   Programming affinity
  –   Time shifting habits
The Viewing Demand Landscape consists of Demand Profit Pools 
                 and the Need States They Experience

                 Viewing Demand Landscape
                                                                          Demand Profit Pools 




                                                                           “To Whom ”
                                                                 Consumers grouped by their underlying 
  Need States 




                                                                  motivations for media consumption
                                                        “For What”
                                                        Viewing occasions with a 
                                                          distinct combination of 
                                                          rational and emotional 
                                                          benefits  


Source: Viewing Demand Landscape (2011); TCG Analysis
Programming Palates Identify Where Different 
                 Types of Content Play and Interact
                 Viewing Demand Landscape
                                                                          Demand Profit Pools 




                                                                               Programming Content C
                                              Programming
                                                Content A
  Need States 




                                                            Programming
                                                              Content B
                                                                            Programming 
                                                                              Content D
                                                                                                        Programming Content E


                                                                                Programming Content F



                                                                                                 Programming Content G




Source: Viewing Demand Landscape (2011); TCG Analysis
We Can Understand How Advertisers’ Targets Align With
     the Viewing Landscape to Improve Advertising Precision

          Viewing Demand Landscape
                                                                          Demand Profit Pools (“To Whom”)
                      Illustrative


                                                    Snacking
                                                   Enthusiasts    High Value                Economy
                                                                   Telecom                     Car
                                                                 Vulnerables                Prospects
       Need States 




                                                                         Craft Beer
                                                                       Experimenters                          Badge
                                                                                                            Conscious
                                                                                                             Drinkers

                                                    Snacking                                                              Luxury
                                                   Enthusiasts                                                             Car
                                                                  High Value                                            Prospects
                                                                   Telecom
                                                                 Vulnerables



Source: Viewing Demand Landscape (2011); TCG Analysis
To Whom… Demand Profit Pools
                 Viewing Demand Landscape
                                                                           Demand Profit Pools 




                                                                            “To Whom ”
                                                         Consumers grouped by their underlying motivations for media 
  Need States 




                                                                                consumption

                                                        “For What”
                                                        Viewing occasions with a 
                                                          distinct combination of 
                                                          rational and emotional 
                                                          benefits  


Source: Viewing Demand Landscape (2011); TCG Analysis
Six Distinct Demand Profit Pools Define the Range
of Consumer Media Engagement and Preferences
Demand Profit Pools 
Role and Relationship with TV and Technology
TV Companions         Media              Sports            Program         Surfers &    TV Moderators
                   Trendsetters        Enthusiasts        Passionates      Streamers

Love TV           Early adopters of    Interest           Dedicated to     Select         Seek to 
for the           content and          anchored in        favorite         content        minimize 
companionship,    technology.          sports. Extends    programs.        across         usage
on in the         Social diffusers     to other action‐   Willing to       multiple 
background                             oriented           time shift to    “screens”
                                       programming        watch
% of Population
   16%                  21%                 15%               18%              15%           15%

Average # of Hours of TV Watched Per Week
     43                 42                   36                35               30            24


Average # of TV Shows Watched Regularly
    10                  11                    7                11               8             6
Demand Understanding Adds to the Traditional 
         Demographic Knowledge of Viewers
         Demographic Skews by Demand Profit Pools
                        TV               Media              Sports       Program             Surfers &       TV 
                     Companions       Trendsetters        Enthusiasts   Passionates          Streamers    Moderators
% of Total Pop           16%               21%                15%             18%               15%           15%
Demographic          Older, women,   Middle age, higher    Men, older   Younger, women        Younger     Older, higher
Summary              lowest income   income, with kids                  with kids, highest                  income
                                                                             income
Male                     34%               58%                80%             33%               49%           42%
Female                   66%               42%                20%             67%               51%           58%

Age
 18-24                    9%               12%                 9%              9%               31%           11%
 25-44                   31%               51%                34%             54%               46%           32%
 45-64                   60%               37%                57%             37%               23%           57%

% African American       16%               18%                11%             8%                14%           11%
% Hispanic               11%               21%                10%             10%               18%           14%
% Children in HH         37%               60%                32%             52%               42%           42%

Avg. Income (000s)       $51                $71               $69              $77              $58           $71
Demand Profit Pools Have Distinct Viewing Habits

          Top Genre Skews by Demand Profit Pool
               TV Companions                                      Media Trendsetters               Sports Enthusiasts
          – Game Show (163)                                    – Science & Technology (136)      – Sports (241)
          – Soap Opera (160)                                   – Investigative/News Magazine     – National/World News (158)
          – Local News (139)                                     (135)                           – History (141)
          – Suspense/Crime Drama (128)                         – Movies (127)                    – Game Show (129)
                                                               – Late Night Show (124)




           Program Passionates                                   Surfers & Streamers                  TV Moderators
          – General Drama (178)                                – Adult Animation/Cartoon (197)   – National/World News (160)
          – Reality Show Drama (174)                           – Adventure/Action (131)          – Home and Garden (144)
          – Reality Show Competition (168)                     – General Drama (129)             – Local News (142)
          – Soap Opera (160)                                   – General Documentary (124)       – General Documentary (123)




Note:     Self‐reported data; Types of programs watched last 7 days
Source:   Viewing Demand Landscape (2011); Nielsen Fusion and TCG Analysis
The Demand Profit Pools Have Distinct 
        Viewing Habits (cont.)
        Top Program Skews by Demand Profit Pool
                  TV Companions                                      Media Trendsetters                           Sports Enthusiasts
           – The Young and The Restless                            – Boardwalk Empire (179)                     – Cable Sports (162)
             (133)                                                 – Dexter (168)                               – Broadcast Sports (147)
           – Good Morning America (124)                            – Cable Sports (117)                         – NBC Nightly News (121)
           – CSI (121)                                             – Sons of Anarchy (116)                      – 60 Minutes (119)
           – The Good Wife (114)                                   – How I Met Your Mother (93)                 – Undercover Boss (90)
           – NCIS (112)                                            – The Big Bang Theory (90)                   – NCIS (88)




            Program Passionates                                      Surfers & Streamers                             TV Moderators
           – Desperate Housewives (155)                            – Teen Mom (149)                             – Extreme Makeover Home 
           – Grey’s Anatomy (153)                                  – Jersey Shore (148)                           Edition (138)
           – The Good Wife (147)                                   – The Walking Dead (132)                     – 60 Minutes (126)
           – Hawaii Five‐0 (141)                                   – iCarly (130)                               – Dancing with the Stars (133)
           – The Big Bang Theory (138)                             – Glee (121)                                 – Good Morning America (129)
                                                                   – Rules of Engagement (103)                  – NBC Nightly News (128)
                                                                                                                – The Mentalist (116)


Note:  Skews among programs that are generally within top 80 overall and top 35 within the Demand Profit Pool
Source: Viewing Demand Landscape (2011); Nielsen Fusion and TCG Analysis
For What… Need States
                   Viewing Demand Landscape
                                                                         Demand Profit Pools 




                                                                            “To Whom ”
                                                         Consumers grouped by their underlying motivations for media 
    Need States 




                                                                                consumption

                                                        “For What”
                                                        Viewing occasions with a 
                                                          distinct combination of 
                                                          rational and emotional 
                                                          benefits  



Source: Viewing Demand Landscape (2011); TCG Analysis
Consumers Have Different TV Viewing Need States 
for Which They Seek Distinct Benefits
TV Viewing Need State Summary
                      Authentic &     Action &      Family    Inform &
     Relax & Escape
                      Inspirational    Sports     Companion     Equip
How…Programming Palates
                 Viewing Demand Landscape
                                                                          Demand Profit Pools 




                                                                               Programming Content C
                                              Programming
                                                Content A
  Need States 




                                                            Programming
                                                              Content B
                                                                            Programming 
                                                                              Content D
                                                                                                        Programming Content E


                                                                                Programming Content F



                                                                                                 Programming Content G




Source: Viewing Demand Landscape (2011); TCG Analysis
Nine Distinct Palates Characterize Viewers’ Programming 
        Preferences

        Programming “Palates” (% of Population Having Each Preference)

                                              DRAMA                                                           ACTIVE/COMPETITIVE
          Mystery &                         Edgy Drama                    Relationship                  Action Packed             Competition
        Suspense 15%                           12%                        Drama 11%                          10%                     8%
     – Mysteries with                   – Innovative                   – Romance with              – Keeps me on               – Showcases great 
       unexpected                         fantasy or fiction             well developed              edge                        talent
       twists                           – Gritty and                     characters                – Full of action            – Fast‐paced
     – Intelligent                        intense                      – Episodes linked 
       writing                                                           by continuing 
                                                                         story line

                                                                              COMEDY
                          Inspirational                        Intelligent                  Slapstick                 Informational
                           Reality 11%                        Comedy 11%                      11%                          11%
                       – Real people with                – Witty and light‐         – Silly style                 – Serious and 
                         inspiring stories                 hearted                    comedy                        objective
                       – Easy to follow                  – Easy to relate to        – Makes me laugh              – Believable true 
                                                                                                                    stories



Source: CBS Demand Landscape (2011), Q36, Q31; TCG Analysis
The Palates Encompass Distinct Groups of Programs
          Programming “Palates” (% of Population Having Each Preference)
                                             DRAMA                                                            ACTIVE/COMPETITIVE
            Mystery &                      Edgy Drama                    Relationship                   Action Packed             Competition
          Suspense 15%                        12%                        Drama 11%                           10%                     8%
     – NCIS (218)                      – Walking Dead                 – Private Practice           – Sports (129)              – The Apprentice 
     – The Mentalist                     (280)                          (278)                      – Criminal Minds              (191)
       (213)                           – Boardwalk Empire             – Parenthood (225)             (127)                     – Sports (190)
     – Bones (201)                       (273)                        – Grey’s Anatomy             – CSI: Miami (125)          – The Amazing Race 
     – Law & Order SVU                 – Mad Men (184)                  ( 211)                     – CSI: NY (122)               (176)
       (180)                           – Fringe (181)                 – The Good Wife                                          – Survivor (167)
                                                                        (164)


                                                                            COMEDY
                          Inspirational                      Intelligent                    Slapstick               Informational
                           Reality 11%                      Comedy 11%                        11%                        11%
                      – Extreme                          – Raising Hope (232)       – The Cleveland               – CBS Sunday 
                        Makeover: HE                     – Modern Family              Show (260)                    Morning (209)
                        (154)                              (218)                    – Family Guy (215)            – 20/20 (170)
                      – Biggest Loser (152)              – Mike & Molly             – The Simpsons                – National/World 
                      – American Idol                      (197)                      (187)                         News (152)
                        (142)                            – Big Bang Theory          – Two and a Half              – Local news (114)
                      – Dancing w/ Stars                   (184)                      Men (134)
                        (126)

Source:    CBS Demand Landscape (2011), Q36, Q31; TCG Analysis
Viewing Demand Landscape Frames Complex TV Media Market 
                           and Identifies How to Win in Precise Areas of Demand
                           Viewing Demand Landscape – Programming “Palates
                                                                                            Demand Profit Pools (“To Whom”)




                                                                                                                Relationship     Relationship 
                                                                                                                                Relationship 
                                                                                                                   Drama            Drama
                                                                                                                                   Drama



                                                                      Edgy Drama


                                                                                   Comedy
                                                                                                                                                    News/
                                                                                                                 Mystery &         Comedy        Information
Need States (“For What”)




                                              Mystery &                                           Sports/        Suspense
                                              Suspense                                          Competition


                                                                    Edgy Drama

                                                                                                                     Mystery & Suspense


                                                                                                                  Comedy        Relationship 
                                                                                                                                   Drama
                                                                                                                                                    News/
                                                                                                                                                 Information
                                               News/                                               News/
                                            Information                                         Information

          Note: Programming Palates based on significant volume and index skews of shows at each intersection
          Source:   Viewing Demand Landscape (2011); TCG Analysis
By Overlaying Advertisers’ Targets with the Viewing Demand 
                      Landscape, We Can Identify Target Rich Programming Environments

                           Viewing Demand Landscape
                            We are also integrating online, radio and print to enable integrated optimized media buys
                                                                                             Demand Profit Pools (“To Whom”)




                                                    Snacking
                                                   Enthusiasts               High Value                               Economy
                                                                              Telecom                                    Car
Need States (“For What”)




                                                                            Vulnerables                               Prospects



                                                                                         Craft Beer
                                                                                       Experimenters                                Badge
                                                                                                                                  Conscious
                                                                                                                                   Drinkers

                                                                                                                                                Luxury
                                                    Snacking
                                                                                                                                                 Car
                                                   Enthusiasts               High Value                                                       Prospects
                                                                              Telecom
                                                                            Vulnerables




                Note: Programming Palates based on significant volume and index skews of shows at each intersection
                Source:   Viewing Demand Landscape (2011); TCG Analysis
Advertiser Targets Can Share the Same Demographics but Have Very
 Different Attitudes and Therefore Media Buys



 Consumer Packaged Goods                          Consumer Durables
                Segment A     Segment B                     Segment 1     Segment  2
Demographics
Females 18‐49      49%           47%        Females 18‐49      26%            29%
Females 50‐65      23%           24%        Males 18‐49        25%            22%
Males              28%           29%        Adults 50‐65       49%            49%

Media Demand Profit Pools
Primary        Surfers &       Program      Primary            TV            Media 
              Streamers       Passionates                   Moderators    Trendsetters

Secondary        Program         TV         Secondary        Program        Program 
                Passionates   Companions                    Passionates    Passionates
The Potential Power of Insight Into the 
        Viewership of Core Targets…
         Top Genres Watched among High‐Spend Mobile Phone Vulnerables 
         (Percent Indicating as Top 3 Favorite; Index)
          Balancing Overall Reach with Quality Reach
                                                                                                                                   High Spend 
                                                                                       Total 
                                                                                                            Adults 18‐49          Mobile Phone 
                                                                                     Population
                                                                                                                                   Vulnerables 

                           Situation Comedy                                              29%                      95                  87
                           Suspense/Mystery/Crime Drama                                  23%                      88                  78
                           Sports Programming                                            23%                      88                  152
                           Movie                                                         20%                      103                 118
                           Local News                                                    18%                      72                  102
                           Adventure/Action                                              15%                      100                 82
                           General Drama                                                 12%                      107                 131
                           Adult Animation/Cartoon                                       12%                      138                 108
                           Reality Show Competition                                      12%                      91                  24
                           National/World News                                           11%                      61                  152
                           Science Fiction                                               11%                      88                  64
                           Cooking/Food                                                  10%                      77                  123
                           History                                                        6%                      102                 176
                           Home and Garden                                                6%                      78                  137
                           Game Show                                                      5%                      80                  126
                           Reality Show Drama                                             5%                      122                 53
                           Soap Opera                                                     5%                      85                  81
                           Late Night Show                                                5%                      88                  55

Notes: Boxed =Significantly above average; Self‐Reported Data; Top 3 favorite genres among those watched in the last 7 days; Total 
           Penetration must be 3%+
Source: Viewing Demand Landscape (2011), Q59; TCG Analysis
For Each Advertiser, We Will Also Be Able to Quantify 
  the Potential Efficiency Gain from Reallocating Spend
         GRP Growth By Reallocating Existing Prime Time 
         Spend Based on Demand‐Driven Approach
                                                                                                         +20%
              Disguised
                                                                 +10%




               Current Schedule
               Recommended 
               Schedule




                                                         Total Adults (18‐65)                         Advertiser Target 
                                                                                                         Customer
                                                                                     Advertiser GRPs
Note: Impact of reallocating existing media buy to align with advertiser target Demand Profit Pools
Source: Viewing Demand Landscape (2011); Nielsen and TCG Analysis
Impact of Reallocation on Ad Effectiveness
         Ad Performance Improvement by Reallocating Existing 
         Spend Based on Demand‐Driven Approach
             Illustrative
                                             54%                                                                        Current Schedule
                                                                                                                        Recommended 
                                                                                                                        Schedule




                                 General Recall                     Brand Recall                   Message Recall         Likeability


Note: Impact on Ad Performance of reallocating existing media buy to align with advertiser target Demand Profit Pools
Source: Nielsen IAG
The Vision…
Create a System Which Enables Advertisers to:

   Go beyond Pure Reach to Quality Reach…Target 
    Rich Environments
   Define programming arenas of high engagement
   Define the power of advertising to convert 
    prospects & build brand equity
   Assess ROI implications
Next Steps

 Append online, print and radio behavior
 Deep dives with select advertisers to determine insights 
  and implications
 Sharpened media buys for core prospects
 Explore ad effectiveness results within target rich 
  environment
 Assess interplay between TV and online viewership 
  and behavior
 As appropriate, test alternative mix shifts and impact
Program Selection Process

 Concentration
Program Selection Process

 Concentration + Coverage
Demand Profit Pools Have Distinct Viewing Habits
                       Top 25 Primetime Programs by Demand Profit Pool
                  Program Passionates                                      Surfers & Streamers                                     TV Moderators
            GREY'S ANATOMY                       10.5   -   173      GLEE                                  5.3   -   97     DANCING WITH THE STARS    6.2   -   91
            MODERN FAMILY                         9.6   -   154      MODERN FAMILY                         5.3   -    84    NCIS                      6.1   -   80
            BIG BANG THEORY, THE                  9.6   -   157      GREY'S ANATOMY                        4.9   -    81    DANCING W/STARS RESULTS   5.7   -   93
            DESPERATE HOUSEWIVES                  9.4   -   169      HOUSE                                 4.3   -    82    NCIS: LOS ANGELES         5.1   -   79
            HAWAII FIVE-0                         8.7   -   150      FAMILY GUY                            4.1   -   120    MENTALIST, THE            5.0   -   79
            GLEE                                  8.5   -   156      OFFICE                                3.8   -    95    MODERN FAMILY             4.9   -   79
            GOOD WIFE, THE                        8.1   -   162      HOW I MET YOUR MOTHER                 3.7   -   90     DESPERATE HOUSEWIVES      4.4   -   80
            HOUSE                                 8.1   -   155      SIMPSONS                              3.6   -   115    GLEE                      4.3   -   79
            CASTLE                                8.0   -   161      RULES OF ENGAGEMENT                   3.4   -   87     HOUSE                     4.3   -   82
            SURVIVOR: NICARAGUA                   7.6   -   149      COUGAR TOWN                           3.3   -    87    CASTLE                    4.2   -   84

            PRIVATE PRACTICE                      7.3   -   170      CLEVELAND                             3.1   -   123    AMERICA'S GOT TALENT-WED 4.1 -      85
            BLUE BLOODS                           6.9   -   152      AMERICAN DAD                          3.0   -   128    UNDERCOVER BOSS          4.0 -      84
            BROTHERS & SISTERS                    6.8   -   169      HELL'S KITCHEN                        3.0   -   89     AMERICA'S GOT TALENT-TUE 3.9 -      83
            AMAZING RACE 17                       6.8   -   155      RAISING HOPE                          2.9   -   101    60 MINUTES               3.7 -      87
            BONES                                 6.6   -   151      BIG BROTHER 12-WED                    2.8   -   87     BLUE BLOODS              3.6 -      79
            CSI: MIAMI                            6.6   -   153      WIPEOUT-TUES                          2.7   -   94     PRIVATE PRACTICE         3.4 -      80
            DEFENDERS, THE                        6.5   -   149      HELL'S KITCHEN-WED 8P                 2.7   -   89     BROTHERS & SISTERS       3.4 -      84
            HOW I MET YOUR MOTHER                 6.4   -   156      OUTSOURCED                            2.6   -    89    EXT. MAKEOVER:HOME ED.   2.9 -      93
            LAW AND ORDER:SVU                     6.2   -   165      BIG BROTHER 12-THU                    2.5   -   84     DETROIT 1-8-7            2.8 -      82
            COUGAR TOWN                           6.1   -   162      BETTER WITH YOU                       2.5   -   84     MIDDLE, THE              2.8 -      79

            CSI: NY                               6.1   -   151      EXT. MAKEOVER:HOME ED.                2.5   -    81    LAW & ORDER:LA            2.7   -   80
            OFFICE                                6.0   -   150      30 ROCK                               2.4   -   89     PARENTHOOD                2.5   -   82
            EVENT                                 5.7   -   157      MASTERCHEF                            2.4   -   103    BIGGEST LOSER 10          2.5   -   83
            RIZZOLI & ISLES                       5.6   -   166      BIG BROTHER 12-SUN                    2.3   -   82     LIE TO ME                 2.5   -   87
            PARENTHOOD                            5.2   -   169      COMMUNITY                             1.8   -   82     BACHELOR PAD              2.4   -   95


Note: Excludes Sports, Specials, programs with less than a 1.0 Rating and programs outside of the top 40% of the highest 
Indexing shows.  
Source: Viewing Demand Landscape (2011); Nielsen Fusion and TCG Analysis, 8/30/10‐11/28/10 
Demand Profit Pools Have Distinct Viewing Habits (cont.)

                      Top 25 Primetime Programs by Demand Profit Pool
                       TV Companions                                       Media Trendsetters                                    Sports Enthusiasts
            NCIS                                  9.9   -   130     MODERN FAMILY                          7.3   -   117    NCIS                       7.4   -    97
            DANCING WITH THE STARS                9.5   -   138     BIG BANG THEORY, THE                   6.9   -   113    60 MINUTES                 5.5   -   130
            NCIS: LOS ANGELES                     8.7   -   135     GLEE                                   6.2   -   115    AMERICA'S GOT TALENT-WED   4.8   -    98
            MENTALIST, THE                        8.6   -   136     OFFICE                                 4.7   -   117    UNDERCOVER BOSS            4.7   -    97
            CRIMINAL MINDS                        8.3   -   133     HOW I MET YOUR MOTHER                  4.6   -   113    AMERICA'S GOT TALENT-TUE   4.5   -    97
            DANCING W/STARS RESULTS               8.3   -   136     FAMILY GUY                             4.5   -   131    AMAZING RACE 17            4.3   -    99
            CSI                                   8.1   -   139     EVENT                                  4.3   -   119    OFFICE                     3.9   -    99
            HAWAII FIVE-0                         7.4   -   128     COUGAR TOWN                            4.3   -   113    SIMPSONS                   3.6   -   114
            MIKE & MOLLY                          7.3   -   138     NO ORDINARY FAMILY                     4.1   -   121    FAMILY GUY                 3.6   -   104
            GOOD WIFE, THE                        7.0   -   139     HELL'S KITCHEN                         4.0   -   120    EVENT                      3.5   -    98

            AMERICA'S GOT TALENT-WED 6.5 - 134                      SIMPSONS                               3.9   -   124    WIPEOUT-TUES               3.2   -   110
            BLUE BLOODS              6.5 - 142                      LAW & ORDER:LA                         3.9   -   114    CLEVELAND                  2.7   -   109
            CASTLE                   6.3 - 127                      RIZZOLI & ISLES                        3.9   -   115    CHUCK                      2.7   -   103
            CSI: MIAMI               6.2 - 145                      FRINGE                                 3.7   -   128    UNDERCOVERS                2.5   -    99
            AMERICA'S GOT TALENT-TUE 6.2 - 134                      HELL'S KITCHEN-WED 8P                  3.7   -   124    AMERICAN DAD               2.4   -   103
            CSI: NY                  6.2 - 154                      COVERT AFFAIRS                         3.6   -   125    MINUTE TO WIN IT-WED       2.4   -   113
            $#*! MY DAD SAYS         6.0 - 132                      BIG BROTHER 12-THU                     3.4   -   116    OUTLAW                     2.4   -   109
            DEFENDERS, THE           6.0 - 138                      BIG BROTHER 12-SUN                     3.4   -   121    MINUTE TO WIN IT-TUE       2.3   -   108
            BROTHERS & SISTERS       5.2 - 127                      OUTSOURCED                             3.3   -   116    AMER FUNN HOME VIDEOS      2.3   -   100
            DETROIT 1-8-7            4.8 - 140                      LIE TO ME-MON 9P                       3.3   -   116    SONS OF ANARCHY            2.2   -   116

            EXTREME MAKEOVER:HM ED.               4.5   -   145     RAISING HOPE                           3.3   -   113    COMMUNITY                  2.1   -   97
            RIZZOLI & ISLES                       4.3   -   128     30 ROCK                                3.1   -   113    DATELINE FRI               2.1   -   103
            BIG BROTHER 12-WED                    4.2   -   129     AMERICAN DAD                           3.0   -   128    COPS                       2.0   -   126
            MEDIUM                                4.2   -   150     CLEVELAND                              2.9   -   118    WWE ENTERTAINMENT          2.0   -   126
            FLASHPOINT                            3.9   -   150     MASTERCHEF                             2.7   -   116    AMW: AMERICA FIGHTS BACK   1.9   -   113


Note: Excludes Sports, Specials, programs with less than a 1.0 Rating and programs outside of the top 40% of the highest 
Indexing shows.  
Source: Viewing Demand Landscape (2011); Nielsen Fusion and TCG Analysis, 8/30/10‐11/28/10 
The Future is Now…

 Open Source Offer
 Advertiser Experiments
 Cross‐Media Extension
 Local Adaptation for Major Markets
The Future is Now…

 Open Source Offer
 Advertiser Experiments
 Cross‐Media Extension
 Local Adaptation for Major Markets
ADVERTISING
10 0 RESEARCH
   Years

1936   • 2036   F O U N D A T I O N
Thank You

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The future is now in pursuit of a more efficient and effective media strategy

  • 1.
  • 2. The Future is Now: In Pursuit of a More Efficient and Effective Media Strategy Presented by: David F. Poltrack Chief Research Officer, CBS Corporation President, CBS Vision Kevin Bowen Principal, The Cambridge Group
  • 3. ch  arke ting and Resear ESOMAR C onference on M under a 'Ne w World Order' 992 Tokyo (Japan ), 6th‐8th, July 1  Tele vision Program  Multidimensio nal Approach to tive dve rtiser’s Perspec Evalu ation from the A k Presented by  David F. Poltrac
  • 5. Research Support Provided Across  the Marketer’s Decision Making Chain Impact of a 1% Change On a Broadcast Network’s revenues 4. Broadcast Network   = $180,000,000 3. Broadcast ‐ Cable TV   = $200,000,000 2. Advertising ‐ TV Advertising     = $190,000,000   1. Marketing ‐ Advertising           = $220,000,000
  • 6. Advertising and Marketing Expenditures Total Marketing  Broadcast  Year Spending  Advertising Television Networks % of Total  % of Total  % of Total Television  $ Billions Marketing Advertising Advertising 1997 650 27.2 25.8 28.5 2002 880 24.0 26.7 26.6 2007 1,080 24.0 26.5 24.2 2008 1,065 23.3 27.5 24.6 2009 975 21.8 28.6 25.1 Source:  Wilkofsky Gruen Associates, Inc.
  • 7. Advertising and Marketing Expenditures Total Marketing  Broadcast  Year Spending  Advertising Television Networks % of Total  % of Total  % of Total Television  $ Billions Marketing Advertising Advertising 1997 650 27.2 25.8 28.5 2002 880 24.0 26.7 26.6 2007 1,080 24.0 26.5 24.2 2008 1,065 23.3 27.5 24.6 2009 975 21.8 28.6 25.1 2010 1,015 22.7 29.3 24.2 Source:  Wilkofsky Gruen Associates, Inc.
  • 8. The Role of Advertising SHORT TERM: GENERATE SALES
  • 9. The Role of Advertising SHORT TERM: GENERATE SALES LONG TERM: BUILD BRAND EQUITY
  • 10. CBS and Nielsen Collaboration  CBS assignment to Nielsen: Marshall all of the  resources of The Nielsen Company to… – Document effectiveness of advertising as a marketing tool – Document effectiveness of TV advertising as an advertising  medium – Provide advertisers with research resources to:  Measure short‐term ROI from their TV ad campaigns  Optimize their television and cross‐media campaigns  Measure long term contribution of television advertising to the  development of brand equity
  • 11. CBS and Nielsen Collaboration  CBS assignment to Nielsen: Marshall all of the  resources of The Nielsen Company to… – Document effectiveness of advertising as a marketing tool – Document effectiveness of TV advertising as an advertising medium – Provide advertisers with research resources to  Measure short‐term ROI from their TV ad campaigns  NielsenCatalina Solutions Single Source Resource – Television Viewing from Set top Boxes & Nielsen panel – CPG product purchase records from shopper cards & Nielsen panel – Data Base= 375,000 Households
  • 12. Enhanced Analytical Approach  Modeling dollar lifts controlling for penetration produces stable, statistically  significant results that are not driven by outliers.  Key finding: behavioral targeting delivers 2½ times more ROI leverage than  demographic targeting. Behavioral Target           Demographic Target $0.18 $0.18 $0.16 $0.14 $0.13 $0.12 $ Per Exposed HH $ Per Exposed HH $0.10 $0.08 $0.08 $0.06 $0.04 $0.03 $0.02 $0.00 50 70 90 110 130 150 170 190 210 50 70 90 110 130 150 170 190 210 -$0.02 Delivery Index To Top Category HH's Delivery Index To Women 18-49 Results normalized to average category penetration.
  • 13. More Intuitive, Impactful Results  A 20% increase in media delivery to   Campaign impact doubles with a 41%  heavy category users yields an  increase in media delivery to heavy  additional $47 per thousand exposed  category users, vs. a 103% increase in  households, compared to $19 for a  media delivery to women 18‐49. 20% increase in media delivery to  women 18‐49. Impact of 20% Increase in Media Delivery Increase in Media Delivery  Dollars per Thousand Exposed Households Needed to Double Campaign Impact $47 2½ times more  103% targeting leverage $19 41% Heavy Buyer Target Demographic Target Heavy Buyer Target Demographic Target
  • 14. Targeting Heavy Category Buyers  vs. Age/Sex Demos Top 50% Heavy Snacks  Snacks Adults 18‐49 C3 A18-49 C3 Households Household Program Index Program Title Index 48 HOURS MYSTERY 139 FAMILY GUY 176 CLEVELAND 170 MIDDLE-WED 8PM, THE 140 AMERICAN DAD-SUN 7P 169 LAW & ORDER:SVU-THU 141 SIMPSONS-SUN 7:30P 168 DATELINE SUN-7PM 142 FAMILY GUY-SUN 9:30P 165 PLAIN JANE 142 VAMPIRE DIARIES 165 COUGAR TOWN 144 SIMPSONS 163 AMER FUNN HOME VIDEOS 145 SHAQ VS. 160 MEDIUM 147 MASTERCHEF 157 GOOD WIFE, THE 148 AMERICA'S TOP MODEL-9 155 SMALLVILLE 149 90210 147 PARENTHOOD 149 GOSSIP GIRL-MON 147 ROOKIE BLUE 152 SUPERNATURAL-FRI 147 OFFICE 156 HELLCATS 142 OFFICE 142 GLEE 160 WIPEOUT-TUES 142 LIE TO ME-MON 9P 167 AMERICA'S TOP MODEL-8 8PM 138 HELLCATS 180 PRMTME:WHT WOULD U DO-TUE 132 CSI: NY FRIDAY 181 NIKITA 132 PERSONS UNKNOWN 186 GLEE 127 FLASHPOINT 188 SUPERNATURAL-FRI 193 Source: Nielsen NPM, A18‐49 C3 Rating over HH C3 Rating and Nielsen Catalina Single Source data for Heavy Snacks HH over All HH; Primetime, Regular; No Sports or Specials or Single Telecast Shows; 8/16/10‐9/18/10
  • 15. A18‐49 As a Percent of Total Adult Population 2002‐03 2010‐11 Source: Nielsen Universe Estimates
  • 16. A18‐49 As a Percent of Total Adult Population 2010‐11 2015‐16 (Est.) Source: Nielsen Universe Estimates
  • 17. A18‐49 is a Stagnant Market Year‐Over‐Year Growth A50+ A18‐49 Projections Source: U.S. Census Bureau
  • 18. CBS and Nielsen Collaboration CBS assignment to Nielsen: Marshall all of the  Research Resources of the Nielsen Corporation to… – Document effectiveness of advertising as a marketing tool – Document effectiveness of TV advertising as an advertising medium Provide advertisers with research resources to – Measure the short‐term ROI from their TV advertising campaigns – Optimize their television and cross‐media campaigns The Right Message in the Best Environment – Nielsen IAG Research findings on the performance of television  advertising
  • 19. Higher Program Engagement Yields  Stronger Ad Recall When viewers are more engaged with a show they are  also more likely to remember the ads within the show 70% 60% Correlation = .81 General Recall 50% 40% 30% 20% 10% 10% 30% 50% 70% 90% Program Engagement Source: Nielsen IAG; includes PE and GR for every regularly airing non‐sports programs measured Q1 2005 through Q2 2007;includes  repeats and originals, by day‐of‐week and network; limited to sample >=200; <5% of cases removed as  outliers; final analysis based on 1,307 cases
  • 20. Primetime 2010‐11 Nielsen IAG  Program Engagement Scores Average PE Scores A 18‐49 Average PE Scores A 25‐54 Original Original Quintile Airings Quintile Airings 1 84% 1 85% 2 79% 2 79% 3 74% 3 72% 4 66% 4 63% 5 49% 5 43% Source: Nielsen IAG, Primetime Originals Only, Regular – No Sports; 9/10/10‐2/27/11 Page 20
  • 21. Same Creative Performs Better  in High Engagement Shows Brand “A” ‐ Retail Store Target=W18‐49 x 123 Inde Program Engagement Source: Nielsen IAG 1.1.08 – 6.8.10, Non‐Sports Programming only; Women 18‐49
  • 22. Same Creative Performs Better  in High Engagement Shows Brand “B” ‐ Snack Brand Target=W25‐54 de x 130 In Program Engagement Source: Nielsen IAG (measures combined impact of copy & placement) 10.1.09 –9.30.10. W25‐54
  • 23. Same Creative Performs Better  in High Engagement Shows Brand “C” ‐ Soft Drink Target=P13‐49 x n de 4 I 20 Program Engagement Source: Nielsen IAG 1.1.08 – 8.29.10, Non‐Sports Programming only; People 13‐49.
  • 24. CBS and Nielsen Collaboration  CBS assignment to Nielsen: Marshall all of the  resources of The Nielsen Company to… – Document effectiveness of advertising as a marketing tool – Document effectiveness of TV advertising as an advertising medium – Provide advertisers with research resources to:  Measure short‐term ROI from their TV ad campaigns  Optimize their television and cross‐media campaigns  Measure long term contribution of television advertising to the  development of brand equity
  • 26. The Case for a Demand‐Driven Model  for Advertising  The media environment is increasingly  complex and fragmented We now have an   Traditional demographic‐driven buys  opportunity to  often are not in full alignment with  better understand  advertisers’ core prospects individuals both as  – Consumer targets are increasingly  defined by attitudes, motivations,  consumers as well  psychographics, and other demand  as media viewers – characteristics leading to better   There is an emerging perspective that  advertising  programming context and engagement  can enhance effectiveness alignment
  • 27. Holistic View of the Prime Prospect Prime Prospect as a Consumer Synergistic Impact on: Defined beyond pure  demographics Ad Efficiency Target Rich  Environment + Ad Effectiveness ROI+++ Higher Program  Prime Prospect  Engagement Results in  as a Viewer Higher Performing Ads TV • Online • Radio • Print
  • 28. Demand Landscape Segmentation Was Developed Based on a  Comprehensive Research Study of TV Viewing + Online Behavior Quantitative Research Overview  7,000 respondents ages 18‐65 who watch at least one hour of TV  Sample Sample programming per week – Quota sample of 600 for five major markets  New York, Los Angeles, Chicago, Philadelphia, Dallas  14,000 TV viewing occasions profiled  A 45 minute 150+ question survey covering lifestyle attitudes, cross  platform media demand, technology involvement/viewership  Demand  Demand  behavior to define Demand Profit Pool segments Profiling Profiling  Benefits sought and situational viewing to define Need States  Characteristics of favorite TV programs to define Program Palates  Typing tools to overlay participating advertisers’ core prospects  Extensive additional profiling on TV viewership, technology ownership  and interest, demographics, etc. Media  Media   Linkage to actual TV viewing behaviors through Nielsen National  Behaviors Behaviors PeopleMeter panel.  Online, radio, and print are also being integrated
  • 29. Creating the Demand Landscape  We then clustered consumers on their overall  demand for media – Level of involvement – Media channel alignment . . . TV vs. online vs. other – Technology adoption – Programming affinity – Time shifting habits
  • 30. The Viewing Demand Landscape consists of Demand Profit Pools  and the Need States They Experience Viewing Demand Landscape Demand Profit Pools  “To Whom ” Consumers grouped by their underlying  Need States  motivations for media consumption “For What” Viewing occasions with a  distinct combination of  rational and emotional  benefits   Source: Viewing Demand Landscape (2011); TCG Analysis
  • 31. Programming Palates Identify Where Different  Types of Content Play and Interact Viewing Demand Landscape Demand Profit Pools  Programming Content C Programming Content A Need States  Programming Content B Programming  Content D Programming Content E Programming Content F Programming Content G Source: Viewing Demand Landscape (2011); TCG Analysis
  • 32. We Can Understand How Advertisers’ Targets Align With the Viewing Landscape to Improve Advertising Precision Viewing Demand Landscape Demand Profit Pools (“To Whom”) Illustrative Snacking Enthusiasts High Value Economy Telecom Car Vulnerables Prospects Need States  Craft Beer Experimenters Badge Conscious Drinkers Snacking Luxury Enthusiasts Car High Value Prospects Telecom Vulnerables Source: Viewing Demand Landscape (2011); TCG Analysis
  • 33. To Whom… Demand Profit Pools Viewing Demand Landscape Demand Profit Pools  “To Whom ” Consumers grouped by their underlying motivations for media  Need States  consumption “For What” Viewing occasions with a  distinct combination of  rational and emotional  benefits   Source: Viewing Demand Landscape (2011); TCG Analysis
  • 34. Six Distinct Demand Profit Pools Define the Range of Consumer Media Engagement and Preferences Demand Profit Pools  Role and Relationship with TV and Technology TV Companions Media  Sports Program  Surfers &  TV Moderators Trendsetters Enthusiasts Passionates Streamers Love TV  Early adopters of  Interest  Dedicated to   Select  Seek to  for the  content and  anchored in  favorite  content  minimize  companionship, technology.  sports. Extends  programs.  across  usage on in the Social diffusers to other action‐ Willing to  multiple  background oriented  time shift to  “screens” programming watch % of Population 16% 21% 15% 18% 15% 15% Average # of Hours of TV Watched Per Week 43 42 36 35 30 24 Average # of TV Shows Watched Regularly 10 11 7 11 8 6
  • 35. Demand Understanding Adds to the Traditional  Demographic Knowledge of Viewers Demographic Skews by Demand Profit Pools TV  Media  Sports Program  Surfers &  TV  Companions Trendsetters Enthusiasts Passionates Streamers Moderators % of Total Pop 16% 21% 15% 18% 15% 15% Demographic Older, women, Middle age, higher Men, older Younger, women Younger Older, higher Summary lowest income income, with kids with kids, highest income income Male 34% 58% 80% 33% 49% 42% Female 66% 42% 20% 67% 51% 58% Age 18-24 9% 12% 9% 9% 31% 11% 25-44 31% 51% 34% 54% 46% 32% 45-64 60% 37% 57% 37% 23% 57% % African American 16% 18% 11% 8% 14% 11% % Hispanic 11% 21% 10% 10% 18% 14% % Children in HH 37% 60% 32% 52% 42% 42% Avg. Income (000s) $51 $71 $69 $77 $58 $71
  • 36. Demand Profit Pools Have Distinct Viewing Habits Top Genre Skews by Demand Profit Pool TV Companions Media Trendsetters Sports Enthusiasts – Game Show (163) – Science & Technology (136) – Sports (241) – Soap Opera (160) – Investigative/News Magazine  – National/World News (158) – Local News (139) (135) – History (141) – Suspense/Crime Drama (128) – Movies (127) – Game Show (129) – Late Night Show (124) Program Passionates Surfers & Streamers TV Moderators – General Drama (178) – Adult Animation/Cartoon (197) – National/World News (160) – Reality Show Drama (174) – Adventure/Action (131) – Home and Garden (144) – Reality Show Competition (168) – General Drama (129) – Local News (142) – Soap Opera (160) – General Documentary (124) – General Documentary (123) Note: Self‐reported data; Types of programs watched last 7 days Source: Viewing Demand Landscape (2011); Nielsen Fusion and TCG Analysis
  • 37. The Demand Profit Pools Have Distinct  Viewing Habits (cont.) Top Program Skews by Demand Profit Pool TV Companions Media Trendsetters Sports Enthusiasts – The Young and The Restless  – Boardwalk Empire (179) – Cable Sports (162) (133) – Dexter (168) – Broadcast Sports (147) – Good Morning America (124) – Cable Sports (117) – NBC Nightly News (121) – CSI (121) – Sons of Anarchy (116) – 60 Minutes (119) – The Good Wife (114) – How I Met Your Mother (93) – Undercover Boss (90) – NCIS (112) – The Big Bang Theory (90) – NCIS (88) Program Passionates Surfers & Streamers TV Moderators – Desperate Housewives (155) – Teen Mom (149) – Extreme Makeover Home  – Grey’s Anatomy (153) – Jersey Shore (148) Edition (138) – The Good Wife (147) – The Walking Dead (132) – 60 Minutes (126) – Hawaii Five‐0 (141) – iCarly (130) – Dancing with the Stars (133) – The Big Bang Theory (138) – Glee (121) – Good Morning America (129) – Rules of Engagement (103) – NBC Nightly News (128) – The Mentalist (116) Note:  Skews among programs that are generally within top 80 overall and top 35 within the Demand Profit Pool Source: Viewing Demand Landscape (2011); Nielsen Fusion and TCG Analysis
  • 38. For What… Need States Viewing Demand Landscape Demand Profit Pools  “To Whom ” Consumers grouped by their underlying motivations for media  Need States  consumption “For What” Viewing occasions with a  distinct combination of  rational and emotional  benefits   Source: Viewing Demand Landscape (2011); TCG Analysis
  • 39. Consumers Have Different TV Viewing Need States  for Which They Seek Distinct Benefits TV Viewing Need State Summary Authentic &  Action &  Family  Inform & Relax & Escape Inspirational Sports Companion Equip
  • 40. How…Programming Palates Viewing Demand Landscape Demand Profit Pools  Programming Content C Programming Content A Need States  Programming Content B Programming  Content D Programming Content E Programming Content F Programming Content G Source: Viewing Demand Landscape (2011); TCG Analysis
  • 41. Nine Distinct Palates Characterize Viewers’ Programming  Preferences Programming “Palates” (% of Population Having Each Preference) DRAMA ACTIVE/COMPETITIVE Mystery &  Edgy Drama Relationship  Action Packed Competition Suspense 15% 12% Drama 11% 10% 8% – Mysteries with  – Innovative  – Romance with  – Keeps me on  – Showcases great  unexpected  fantasy or fiction well developed  edge talent twists – Gritty and  characters – Full of action – Fast‐paced – Intelligent  intense – Episodes linked  writing by continuing  story line COMEDY Inspirational  Intelligent  Slapstick Informational Reality 11% Comedy 11% 11% 11% – Real people with  – Witty and light‐ – Silly style  – Serious and  inspiring stories hearted comedy objective – Easy to follow – Easy to relate to – Makes me laugh – Believable true  stories Source: CBS Demand Landscape (2011), Q36, Q31; TCG Analysis
  • 42. The Palates Encompass Distinct Groups of Programs Programming “Palates” (% of Population Having Each Preference) DRAMA ACTIVE/COMPETITIVE Mystery &  Edgy Drama Relationship  Action Packed Competition Suspense 15% 12% Drama 11% 10% 8% – NCIS (218) – Walking Dead  – Private Practice  – Sports (129) – The Apprentice  – The Mentalist  (280) (278) – Criminal Minds  (191) (213) – Boardwalk Empire  – Parenthood (225) (127) – Sports (190) – Bones (201) (273) – Grey’s Anatomy – CSI: Miami (125) – The Amazing Race  – Law & Order SVU  – Mad Men (184) ( 211) – CSI: NY (122) (176) (180) – Fringe (181) – The Good Wife  – Survivor (167) (164) COMEDY Inspirational  Intelligent  Slapstick Informational Reality 11% Comedy 11% 11% 11% – Extreme  – Raising Hope (232) – The Cleveland  – CBS Sunday  Makeover: HE  – Modern Family  Show (260) Morning (209) (154) (218) – Family Guy (215) – 20/20 (170) – Biggest Loser (152) – Mike & Molly  – The Simpsons  – National/World  – American Idol  (197) (187) News (152) (142) – Big Bang Theory  – Two and a Half  – Local news (114) – Dancing w/ Stars  (184) Men (134) (126) Source: CBS Demand Landscape (2011), Q36, Q31; TCG Analysis
  • 43. Viewing Demand Landscape Frames Complex TV Media Market  and Identifies How to Win in Precise Areas of Demand Viewing Demand Landscape – Programming “Palates Demand Profit Pools (“To Whom”) Relationship  Relationship  Relationship  Drama Drama Drama Edgy Drama Comedy News/ Mystery &  Comedy Information Need States (“For What”) Mystery &  Sports/ Suspense Suspense Competition Edgy Drama Mystery & Suspense Comedy Relationship  Drama News/ Information News/ News/ Information Information Note: Programming Palates based on significant volume and index skews of shows at each intersection Source:   Viewing Demand Landscape (2011); TCG Analysis
  • 44. By Overlaying Advertisers’ Targets with the Viewing Demand  Landscape, We Can Identify Target Rich Programming Environments Viewing Demand Landscape  We are also integrating online, radio and print to enable integrated optimized media buys Demand Profit Pools (“To Whom”) Snacking Enthusiasts High Value Economy Telecom Car Need States (“For What”) Vulnerables Prospects Craft Beer Experimenters Badge Conscious Drinkers Luxury Snacking Car Enthusiasts High Value Prospects Telecom Vulnerables Note: Programming Palates based on significant volume and index skews of shows at each intersection Source:   Viewing Demand Landscape (2011); TCG Analysis
  • 45. Advertiser Targets Can Share the Same Demographics but Have Very Different Attitudes and Therefore Media Buys Consumer Packaged Goods Consumer Durables Segment A Segment B Segment 1 Segment  2 Demographics Females 18‐49 49% 47% Females 18‐49 26% 29% Females 50‐65 23% 24% Males 18‐49 25% 22% Males 28% 29% Adults 50‐65 49% 49% Media Demand Profit Pools Primary Surfers &  Program  Primary TV  Media  Streamers Passionates Moderators Trendsetters Secondary Program  TV  Secondary Program  Program  Passionates Companions Passionates Passionates
  • 46. The Potential Power of Insight Into the  Viewership of Core Targets… Top Genres Watched among High‐Spend Mobile Phone Vulnerables  (Percent Indicating as Top 3 Favorite; Index)  Balancing Overall Reach with Quality Reach High Spend  Total  Adults 18‐49 Mobile Phone  Population Vulnerables  Situation Comedy 29% 95 87 Suspense/Mystery/Crime Drama 23% 88 78 Sports Programming 23% 88 152 Movie 20% 103 118 Local News 18% 72 102 Adventure/Action 15% 100 82 General Drama 12% 107 131 Adult Animation/Cartoon 12% 138 108 Reality Show Competition 12% 91 24 National/World News 11% 61 152 Science Fiction 11% 88 64 Cooking/Food 10% 77 123 History 6% 102 176 Home and Garden 6% 78 137 Game Show 5% 80 126 Reality Show Drama 5% 122 53 Soap Opera 5% 85 81 Late Night Show 5% 88 55 Notes: Boxed =Significantly above average; Self‐Reported Data; Top 3 favorite genres among those watched in the last 7 days; Total  Penetration must be 3%+ Source: Viewing Demand Landscape (2011), Q59; TCG Analysis
  • 47. For Each Advertiser, We Will Also Be Able to Quantify  the Potential Efficiency Gain from Reallocating Spend GRP Growth By Reallocating Existing Prime Time  Spend Based on Demand‐Driven Approach +20% Disguised +10% Current Schedule Recommended  Schedule Total Adults (18‐65) Advertiser Target  Customer Advertiser GRPs Note: Impact of reallocating existing media buy to align with advertiser target Demand Profit Pools Source: Viewing Demand Landscape (2011); Nielsen and TCG Analysis
  • 48. Impact of Reallocation on Ad Effectiveness Ad Performance Improvement by Reallocating Existing  Spend Based on Demand‐Driven Approach Illustrative 54% Current Schedule Recommended  Schedule General Recall Brand Recall Message Recall Likeability Note: Impact on Ad Performance of reallocating existing media buy to align with advertiser target Demand Profit Pools Source: Nielsen IAG
  • 49. The Vision… Create a System Which Enables Advertisers to:  Go beyond Pure Reach to Quality Reach…Target  Rich Environments  Define programming arenas of high engagement  Define the power of advertising to convert  prospects & build brand equity  Assess ROI implications
  • 50. Next Steps  Append online, print and radio behavior  Deep dives with select advertisers to determine insights  and implications  Sharpened media buys for core prospects  Explore ad effectiveness results within target rich  environment  Assess interplay between TV and online viewership  and behavior  As appropriate, test alternative mix shifts and impact
  • 51.
  • 54. Demand Profit Pools Have Distinct Viewing Habits Top 25 Primetime Programs by Demand Profit Pool Program Passionates Surfers & Streamers TV Moderators GREY'S ANATOMY 10.5 - 173 GLEE 5.3 - 97 DANCING WITH THE STARS 6.2 - 91 MODERN FAMILY 9.6 - 154 MODERN FAMILY 5.3 - 84 NCIS 6.1 - 80 BIG BANG THEORY, THE 9.6 - 157 GREY'S ANATOMY 4.9 - 81 DANCING W/STARS RESULTS 5.7 - 93 DESPERATE HOUSEWIVES 9.4 - 169 HOUSE 4.3 - 82 NCIS: LOS ANGELES 5.1 - 79 HAWAII FIVE-0 8.7 - 150 FAMILY GUY 4.1 - 120 MENTALIST, THE 5.0 - 79 GLEE 8.5 - 156 OFFICE 3.8 - 95 MODERN FAMILY 4.9 - 79 GOOD WIFE, THE 8.1 - 162 HOW I MET YOUR MOTHER 3.7 - 90 DESPERATE HOUSEWIVES 4.4 - 80 HOUSE 8.1 - 155 SIMPSONS 3.6 - 115 GLEE 4.3 - 79 CASTLE 8.0 - 161 RULES OF ENGAGEMENT 3.4 - 87 HOUSE 4.3 - 82 SURVIVOR: NICARAGUA 7.6 - 149 COUGAR TOWN 3.3 - 87 CASTLE 4.2 - 84 PRIVATE PRACTICE 7.3 - 170 CLEVELAND 3.1 - 123 AMERICA'S GOT TALENT-WED 4.1 - 85 BLUE BLOODS 6.9 - 152 AMERICAN DAD 3.0 - 128 UNDERCOVER BOSS 4.0 - 84 BROTHERS & SISTERS 6.8 - 169 HELL'S KITCHEN 3.0 - 89 AMERICA'S GOT TALENT-TUE 3.9 - 83 AMAZING RACE 17 6.8 - 155 RAISING HOPE 2.9 - 101 60 MINUTES 3.7 - 87 BONES 6.6 - 151 BIG BROTHER 12-WED 2.8 - 87 BLUE BLOODS 3.6 - 79 CSI: MIAMI 6.6 - 153 WIPEOUT-TUES 2.7 - 94 PRIVATE PRACTICE 3.4 - 80 DEFENDERS, THE 6.5 - 149 HELL'S KITCHEN-WED 8P 2.7 - 89 BROTHERS & SISTERS 3.4 - 84 HOW I MET YOUR MOTHER 6.4 - 156 OUTSOURCED 2.6 - 89 EXT. MAKEOVER:HOME ED. 2.9 - 93 LAW AND ORDER:SVU 6.2 - 165 BIG BROTHER 12-THU 2.5 - 84 DETROIT 1-8-7 2.8 - 82 COUGAR TOWN 6.1 - 162 BETTER WITH YOU 2.5 - 84 MIDDLE, THE 2.8 - 79 CSI: NY 6.1 - 151 EXT. MAKEOVER:HOME ED. 2.5 - 81 LAW & ORDER:LA 2.7 - 80 OFFICE 6.0 - 150 30 ROCK 2.4 - 89 PARENTHOOD 2.5 - 82 EVENT 5.7 - 157 MASTERCHEF 2.4 - 103 BIGGEST LOSER 10 2.5 - 83 RIZZOLI & ISLES 5.6 - 166 BIG BROTHER 12-SUN 2.3 - 82 LIE TO ME 2.5 - 87 PARENTHOOD 5.2 - 169 COMMUNITY 1.8 - 82 BACHELOR PAD 2.4 - 95 Note: Excludes Sports, Specials, programs with less than a 1.0 Rating and programs outside of the top 40% of the highest  Indexing shows.   Source: Viewing Demand Landscape (2011); Nielsen Fusion and TCG Analysis, 8/30/10‐11/28/10 
  • 55. Demand Profit Pools Have Distinct Viewing Habits (cont.) Top 25 Primetime Programs by Demand Profit Pool TV Companions Media Trendsetters Sports Enthusiasts NCIS 9.9 - 130 MODERN FAMILY 7.3 - 117 NCIS 7.4 - 97 DANCING WITH THE STARS 9.5 - 138 BIG BANG THEORY, THE 6.9 - 113 60 MINUTES 5.5 - 130 NCIS: LOS ANGELES 8.7 - 135 GLEE 6.2 - 115 AMERICA'S GOT TALENT-WED 4.8 - 98 MENTALIST, THE 8.6 - 136 OFFICE 4.7 - 117 UNDERCOVER BOSS 4.7 - 97 CRIMINAL MINDS 8.3 - 133 HOW I MET YOUR MOTHER 4.6 - 113 AMERICA'S GOT TALENT-TUE 4.5 - 97 DANCING W/STARS RESULTS 8.3 - 136 FAMILY GUY 4.5 - 131 AMAZING RACE 17 4.3 - 99 CSI 8.1 - 139 EVENT 4.3 - 119 OFFICE 3.9 - 99 HAWAII FIVE-0 7.4 - 128 COUGAR TOWN 4.3 - 113 SIMPSONS 3.6 - 114 MIKE & MOLLY 7.3 - 138 NO ORDINARY FAMILY 4.1 - 121 FAMILY GUY 3.6 - 104 GOOD WIFE, THE 7.0 - 139 HELL'S KITCHEN 4.0 - 120 EVENT 3.5 - 98 AMERICA'S GOT TALENT-WED 6.5 - 134 SIMPSONS 3.9 - 124 WIPEOUT-TUES 3.2 - 110 BLUE BLOODS 6.5 - 142 LAW & ORDER:LA 3.9 - 114 CLEVELAND 2.7 - 109 CASTLE 6.3 - 127 RIZZOLI & ISLES 3.9 - 115 CHUCK 2.7 - 103 CSI: MIAMI 6.2 - 145 FRINGE 3.7 - 128 UNDERCOVERS 2.5 - 99 AMERICA'S GOT TALENT-TUE 6.2 - 134 HELL'S KITCHEN-WED 8P 3.7 - 124 AMERICAN DAD 2.4 - 103 CSI: NY 6.2 - 154 COVERT AFFAIRS 3.6 - 125 MINUTE TO WIN IT-WED 2.4 - 113 $#*! MY DAD SAYS 6.0 - 132 BIG BROTHER 12-THU 3.4 - 116 OUTLAW 2.4 - 109 DEFENDERS, THE 6.0 - 138 BIG BROTHER 12-SUN 3.4 - 121 MINUTE TO WIN IT-TUE 2.3 - 108 BROTHERS & SISTERS 5.2 - 127 OUTSOURCED 3.3 - 116 AMER FUNN HOME VIDEOS 2.3 - 100 DETROIT 1-8-7 4.8 - 140 LIE TO ME-MON 9P 3.3 - 116 SONS OF ANARCHY 2.2 - 116 EXTREME MAKEOVER:HM ED. 4.5 - 145 RAISING HOPE 3.3 - 113 COMMUNITY 2.1 - 97 RIZZOLI & ISLES 4.3 - 128 30 ROCK 3.1 - 113 DATELINE FRI 2.1 - 103 BIG BROTHER 12-WED 4.2 - 129 AMERICAN DAD 3.0 - 128 COPS 2.0 - 126 MEDIUM 4.2 - 150 CLEVELAND 2.9 - 118 WWE ENTERTAINMENT 2.0 - 126 FLASHPOINT 3.9 - 150 MASTERCHEF 2.7 - 116 AMW: AMERICA FIGHTS BACK 1.9 - 113 Note: Excludes Sports, Specials, programs with less than a 1.0 Rating and programs outside of the top 40% of the highest  Indexing shows.   Source: Viewing Demand Landscape (2011); Nielsen Fusion and TCG Analysis, 8/30/10‐11/28/10 
  • 56. The Future is Now…  Open Source Offer  Advertiser Experiments  Cross‐Media Extension  Local Adaptation for Major Markets
  • 57. The Future is Now…  Open Source Offer  Advertiser Experiments  Cross‐Media Extension  Local Adaptation for Major Markets
  • 58. ADVERTISING 10 0 RESEARCH Years 1936 • 2036 F O U N D A T I O N