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New Ad Models




                Dr. Duane Varan
                Executive Director
                Audience Research Labs
                Murdoch University
Implications of Perpetual Change

 When	
  tomorrow	
  looks	
  largely	
  like	
  yesterday...
...	
  analy<cs	
  and	
  insights	
  guide	
  the	
  way
...	
  (par<cular	
  focus	
  on	
  audience	
  segments)

 But	
  when	
  the	
  shape	
  of	
  tomorrow	
  is	
  unknown...
...	
  we	
  need	
  to	
  focus	
  on	
  variables	
  (not	
  segments)
...	
  and	
  usage	
  behavior	
  (par<cularly	
  variability)
...	
  ASSUMPTIONS	
  ARE	
  DANGEROUS!



   1955            1965          1975           1985          1995         2005      2015
                                                                           #ARFAM6
The Good News...

 New Research Methods Help!

            Usage                      Isolating
           Behavior                    Variables



      Set-­‐Top-­‐Box	
  Data       Research	
  Labs
     Single	
  Source	
  Data     Neuro	
  Measures
   Portable	
  Measurement      Collabora<ve	
  Projects
   Ethnographic	
  Research       Field	
  Experiments
    Cross	
  PlaXorm	
  Data


                                                   #ARFAM6
beyond30.org
Beyond :30 - Wave II Partners




                          #ARFAM6
Beyond :30 - Studies to Date




                           #ARFAM6
Too many models... Need priorities




                           #ARFAM6
Too many models... Need priorities
                       7



                                                                                                                                                   2006
                                                                                                                             Program
                                                                                                                            Maximizers
Advertiser Sentiment




                       6
                                    Advertiser            22                     Interactive Models 42                             16
                                     Control                                           3

                                                                                29
                                                                                          2        14                       17
                                                                                                    13                  4
                       5                           30                                         41
                                                              32                 27                 1
                                                        23                                          10         19           40
                                                                                      15           33
                                                                           37                       25
                                                                            36                     34                               39
                                                                            28
                                                   11
                                                                  26                                         18
                       4                            24
                                                                           35         9                             5       8
                                              12
                                                                           Neutral                      21
                                              38             31                                                                     6
                       3
                                                                                                                                         7

                                   Objectionable                                 20                                             Viewer
                                                                                                                                Control
                       2




                                                                                                                                                 Viewer Sentiment
                       1
                           1   2          3                            4                            5                       6                7


                                                                                                                                        #ARFAM6
Ranked Data (2006)     42                   22. Speed Bumps - Linear
                                                                                                                              42. Sponsored Console

                                                                                                                                                                                                    2006
                                                                                                                                             16. Record Program from Ad
                                                                            3. Targeted Advertising
                                                                                 29. Pause
Advertiser Sentiment




                       36                                                                                          14. Impulse Response
                                                                                                                                                                               17. Program Reminder from Ad
                                                                                                                                                                 4. Repeat Substitution
                                                                                                2. Offer Customization
                                                                                                                                           13. Frequent Viewing Points Scheme
                       31                         30. Product Placement - Linear                                          41. Interactive Narrative of Ad

                                                        23. Speed Bumps - Interactive - Replay Ad
                                                            32. Branded Entertainment
                                                                                                         27. Telescopic
                                                                                                                                    1. Creative Customization
                       26
                                                                                              10. Ad Rating (Voting on ads)                                                      40. EPG - Program Reminder

                                                                                                                   33. Program Loyalty                   19. Arcade Game - sponsored - Pac Man

                                                                                              15. DALs
                       21                                                                                                       25. Bookends
                                                                                                                                                                                      39. EPG - Program Record
                                                                      37. EPG - Banner and Video Mixes
                                                                                                                               34. EPG - Picture-In-Picture
                                                                              36. EPG - Banners

                       16
                                                                      28. Showcase
                                        11. Peer Ratings of Ads
                                                               26. Bookmarks
                                                                                                                                                    18. Trivia Quizzes - sponsored - Nike
                                    24. Speed Bumps - Interactive - Bank and View Ad
                       11                                                          35. EPG - Barker Ads
                                                                                        9. U-Vision
                                                                                                                                                                         8. Ad Zapper
                                                                                                                                                              5. Customization via Style Guide
                             12. Peer Filter of Ads
                       6         38. EPG - Ads as a Program Listing
                                                                                                                                                21. Shared Screen Game - Tetris
                                                                                                                                                                                                 6. Customization via Filters
                                                    31. In-Program Trigger Interactive

                        1                                                                20. Overlay Game on Ad - Pong
                                                                                                                                                                                                   7. Strike Out
                                                                                                                                                                                                        Viewer Sentiment
                            1                 6                    11                    16                21                    26                 31                   36                 42

                                                                                                                                                                            #ARFAM6
2009 Study (30 Ad Models)
                       3342
                                                        22. Speed Bumps - Linear
                                                                                                                                             42. Sponsored Console


                                                                                                                                                                                                                   2009
                                                                                                                                                                                                                   2006
                                                                                                                                                            16. Record Program from Ad
Advertiser Sentiment




                                                                                       3. Targeted Advertising
                       30                                                                   29. Pause
                        36                                                                                                        14. Impulse Response
                                                                                                                                                                                               17. Program Reminder from Ad
                       27                                                                                                                                                        4. Repeat Substitution
                                                                                                             2. Offer Customization
                                                                                                                                                          13. Frequent Viewing Points Scheme
                        31                                    30. Product Placement - Linear                                            41. Interactive Narrative of Ad
                       24
                                                                     23. Speed Bumps - Interactive - Replay Ad
                                                                         32. Branded Entertainment
                                                                                                                            27. Telescopic
                       21
                        26                                                                                                                           1. Creative Customization
                                                                                                          10. Ad Rating (Voting on ads)                                                           40. EPG - Program Reminder

                                                                                                                                33. Program Loyalty                          19. Arcade Game - sponsored - Pac Man
                       18
                                                                                                          15. DALs
                         21                                                                                                                       25. Bookends
                                                                                                                                                                                                      39. EPG - Program Record
                       16                                                        37. EPG - Banner and Video Mixes
                                                                                                                                              34. EPG - Picture-In-Picture
                                                                                                36. EPG - Banners
                         16
                       13                                                           28. Showcase
                                                     11. Peer Ratings of Ads
                                                                            26. Bookmarks
                                                                                                                                                                    18. Trivia Quizzes - sponsored - Nike
                                                                              24. Speed Bumps - Interactive - Bank and View Ad
                       1011
                                                                                                 35. EPG - Barker Ads
                                                                                                      9. U-Vision
                                                                                                                                                                                            8. Ad Zapper
                        7                                                                                                                                                    5. Customization via Style Guide
                                        12. Peer Filter of Ads
                            6               38. EPG - Ads as a Program Listing
                                                                                                                                                                21. Shared Screen Game - Tetris
                        4                                                                                                                                                                                         6. Customization via
                                                                31. In-Program Trigger Interactive
                                                                                                                                                                                                                         Filters
                            1                                                                        20. Overlay Game on Ad - Pong
                                                                                                                                                                                                                      7. Strike Out
                        1
                                    1                     6                    11                    16                21                       26                  31                  36                   42         Viewer Sentiment
                                1                4               7             10              13            16              18                21             24             27              30             33

                                                                                                                                                                                             #ARFAM6
Across the Studies ...

 Good news, bad news, and many surprises
No shortage of insights highlighting models that
work... AND with reasons why they work.

Also many models which fail (again, with reasons
WHY they don’t work)

But usually the studies highlight just how complex
the landscape really is and the wide range of factors
which must be considered.



                                         #ARFAM6
Examples of Models...

                  ...that Work
Interactive Online Video Ads
                                     2010
                                     (Jan)




                           #ARFAM6
Minimum Effective Frequency
One Opportunity to Interact Suffices...                                   2008




                                 Journal	
  of	
  Direct,	
  Data	
  and	
  Digital	
  Marke4ng

                                        #ARFAM6
Example of Models...

           ...that Don’t Work
Execution Factors for Interactive TV
                                                   2007

Conducted analysis of UK interactive TV response
data for over 500 ad campaigns

Coded ads for over 100 creative execution factors
(over 80,000 coding decisions)

Later replicated for US data (using Wink) in 2009 and
compared to Canoe model in 2010 (still under
embargo)




                                         #ARFAM6
“Click for More Information”
 is the kiss of death for interactive TV...


                                          -423%
A call to action that promises
‘more information’ suffers in terms
of response rates. This is
consistent with our findings in
Uses & Gratifications study.




                                         Journal	
  of	
  Business	
  Research

                                    #ARFAM6
Example of Models...
        ...that are More Complex
           than You Think
Addressable Advertising
Not as simple as it sounds...                      2008


We tested the impact of category-based relevant
addressability across 30 categories (for almost 90
brands)

Based on two assumptions: 1) where only one ad is
relevant; 2) where ALL ads are relevant

Double gate for relevance: Both in-market and top
third of self-identified relevant categories



                                         #ARFAM6
Ad Skipping
6
                                              Control


5                                             1	
  Ad	
  Relevant


                                              ALL	
  Relevant
4
                              3.5
       3.3
                  3.1
3




2




1




0
              Number of Ads




                                    #ARFAM6
Percentage of Ad Seen
100
                                                       Control
 90

                                                       1	
  Ad	
  Relevant
 80

       69.6         70.3                               ALL	
  Relevant
 70                                   66.7
 60


 50


 40


 30


 20


 10


  0
              Percentage of Ad Seen




                                             #ARFAM6
Relevance & Serial Position
100
      Percentage of Ad Seen                                                  Control


                                                                             1	
  Ad	
  Relevant
 80
                                                   74
       69           71        70                                    69
                                                           68

 60




 40




 20




  0
       First       Second     Third               Fourth   Fifth    Sixth

                              Serial Position in Ad Pod



                                                                   #ARFAM6
Brand Attitude
7
                                                          Control


6                                                         1	
  Ad	
  Relevant

                       5.2                5.1
        5.1                                               ALL	
  Relevant
5




4




3




2




1
              Attitude toward the Brand




                                                #ARFAM6
Ad Attitude
7
                                                       Control


6                                                      1	
  Ad	
  Relevant
                      5.3
        5.2                            5.1             ALL	
  Relevant
5




4




3




2




1
              Attitude toward the Ad




                                             #ARFAM6
Ad Tolerance
7
                                                        Control


6                                                       1	
  Ad	
  Relevant


                                                        ALL	
  Relevant
5




4                      3.9
       3.6                              3.6

3




2




1
               Tolerance of Ad Breaks




                                              #ARFAM6
Viewer Arousal
100
                                                              Not	
  Relevant
 90

                                                              Relevant
 80


 70


 60


 50


 40
                                             31.5
 30      28.2

 20


 10


  0
                EDA % change from baseline




                                                    #ARFAM6
An Exception... Allergy Medication
                    100.0
100
                                                        Control
 90
                                       82.0
                                                        1	
  Ad	
  Relevant
 80


 70                                                     ALL	
  Relevant


 60
        53.0
 50


 40


 30


 20


 10


  0
               Percentage of Ad Seen




                                              #ARFAM6
Other Factors More Important...
Percentage of Ad Seen
                                                                            Brand Attitude
                                                    Category
                                                    Relevance
                                                                10%
                                                                      30%

 Percentage of total explained variance in
 percentage of ad viewed (R² = 15%). Ad
 and Brand Attitude contribute 90% of
 explained variance and the only significant
 predictors (why? They vary within categories,
 so contribute more to explaining variance
 across ads). In a model with just Rated
 Relevance and In Market as predictors,
 neither was significant. In Market is                Ad        59%
 marginally significant (p = .062) when Ad
 Attitude is included.                           Attitude




                                                                      #ARFAM6
WHY? “Relevance” not stable...
People know what they DON’T want better
than what they DO want




                               #ARFAM6
CAUTION

Don’t draw the wrong conclusion... other
research we have done demonstrates that
addressability DOES work...

But there are many factors to take into
consideration.

You can’t simply transplant the SEARCH
online paradigm (TV far more complex)




                                  #ARFAM6
beyond30.org
New Models for Advertising in an Evolving Media Landscape

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New Models for Advertising in an Evolving Media Landscape

  • 1.
  • 2. New Ad Models Dr. Duane Varan Executive Director Audience Research Labs Murdoch University
  • 3. Implications of Perpetual Change When  tomorrow  looks  largely  like  yesterday... ...  analy<cs  and  insights  guide  the  way ...  (par<cular  focus  on  audience  segments) But  when  the  shape  of  tomorrow  is  unknown... ...  we  need  to  focus  on  variables  (not  segments) ...  and  usage  behavior  (par<cularly  variability) ...  ASSUMPTIONS  ARE  DANGEROUS! 1955 1965 1975 1985 1995 2005 2015 #ARFAM6
  • 4. The Good News... New Research Methods Help! Usage Isolating Behavior Variables Set-­‐Top-­‐Box  Data Research  Labs Single  Source  Data Neuro  Measures Portable  Measurement Collabora<ve  Projects Ethnographic  Research Field  Experiments Cross  PlaXorm  Data #ARFAM6
  • 6. Beyond :30 - Wave II Partners #ARFAM6
  • 7. Beyond :30 - Studies to Date #ARFAM6
  • 8. Too many models... Need priorities #ARFAM6
  • 9. Too many models... Need priorities 7 2006 Program Maximizers Advertiser Sentiment 6 Advertiser 22 Interactive Models 42 16 Control 3 29 2 14 17 13 4 5 30 41 32 27 1 23 10 19 40 15 33 37 25 36 34 39 28 11 26 18 4 24 35 9 5 8 12 Neutral 21 38 31 6 3 7 Objectionable 20 Viewer Control 2 Viewer Sentiment 1 1 2 3 4 5 6 7 #ARFAM6
  • 10. Ranked Data (2006) 42 22. Speed Bumps - Linear 42. Sponsored Console 2006 16. Record Program from Ad 3. Targeted Advertising 29. Pause Advertiser Sentiment 36 14. Impulse Response 17. Program Reminder from Ad 4. Repeat Substitution 2. Offer Customization 13. Frequent Viewing Points Scheme 31 30. Product Placement - Linear 41. Interactive Narrative of Ad 23. Speed Bumps - Interactive - Replay Ad 32. Branded Entertainment 27. Telescopic 1. Creative Customization 26 10. Ad Rating (Voting on ads) 40. EPG - Program Reminder 33. Program Loyalty 19. Arcade Game - sponsored - Pac Man 15. DALs 21 25. Bookends 39. EPG - Program Record 37. EPG - Banner and Video Mixes 34. EPG - Picture-In-Picture 36. EPG - Banners 16 28. Showcase 11. Peer Ratings of Ads 26. Bookmarks 18. Trivia Quizzes - sponsored - Nike 24. Speed Bumps - Interactive - Bank and View Ad 11 35. EPG - Barker Ads 9. U-Vision 8. Ad Zapper 5. Customization via Style Guide 12. Peer Filter of Ads 6 38. EPG - Ads as a Program Listing 21. Shared Screen Game - Tetris 6. Customization via Filters 31. In-Program Trigger Interactive 1 20. Overlay Game on Ad - Pong 7. Strike Out Viewer Sentiment 1 6 11 16 21 26 31 36 42 #ARFAM6
  • 11. 2009 Study (30 Ad Models) 3342 22. Speed Bumps - Linear 42. Sponsored Console 2009 2006 16. Record Program from Ad Advertiser Sentiment 3. Targeted Advertising 30 29. Pause 36 14. Impulse Response 17. Program Reminder from Ad 27 4. Repeat Substitution 2. Offer Customization 13. Frequent Viewing Points Scheme 31 30. Product Placement - Linear 41. Interactive Narrative of Ad 24 23. Speed Bumps - Interactive - Replay Ad 32. Branded Entertainment 27. Telescopic 21 26 1. Creative Customization 10. Ad Rating (Voting on ads) 40. EPG - Program Reminder 33. Program Loyalty 19. Arcade Game - sponsored - Pac Man 18 15. DALs 21 25. Bookends 39. EPG - Program Record 16 37. EPG - Banner and Video Mixes 34. EPG - Picture-In-Picture 36. EPG - Banners 16 13 28. Showcase 11. Peer Ratings of Ads 26. Bookmarks 18. Trivia Quizzes - sponsored - Nike 24. Speed Bumps - Interactive - Bank and View Ad 1011 35. EPG - Barker Ads 9. U-Vision 8. Ad Zapper 7 5. Customization via Style Guide 12. Peer Filter of Ads 6 38. EPG - Ads as a Program Listing 21. Shared Screen Game - Tetris 4 6. Customization via 31. In-Program Trigger Interactive Filters 1 20. Overlay Game on Ad - Pong 7. Strike Out 1 1 6 11 16 21 26 31 36 42 Viewer Sentiment 1 4 7 10 13 16 18 21 24 27 30 33 #ARFAM6
  • 12. Across the Studies ... Good news, bad news, and many surprises No shortage of insights highlighting models that work... AND with reasons why they work. Also many models which fail (again, with reasons WHY they don’t work) But usually the studies highlight just how complex the landscape really is and the wide range of factors which must be considered. #ARFAM6
  • 13. Examples of Models... ...that Work
  • 14. Interactive Online Video Ads 2010 (Jan) #ARFAM6
  • 15. Minimum Effective Frequency One Opportunity to Interact Suffices... 2008 Journal  of  Direct,  Data  and  Digital  Marke4ng #ARFAM6
  • 16. Example of Models... ...that Don’t Work
  • 17. Execution Factors for Interactive TV 2007 Conducted analysis of UK interactive TV response data for over 500 ad campaigns Coded ads for over 100 creative execution factors (over 80,000 coding decisions) Later replicated for US data (using Wink) in 2009 and compared to Canoe model in 2010 (still under embargo) #ARFAM6
  • 18. “Click for More Information” is the kiss of death for interactive TV... -423% A call to action that promises ‘more information’ suffers in terms of response rates. This is consistent with our findings in Uses & Gratifications study. Journal  of  Business  Research #ARFAM6
  • 19. Example of Models... ...that are More Complex than You Think
  • 20. Addressable Advertising Not as simple as it sounds... 2008 We tested the impact of category-based relevant addressability across 30 categories (for almost 90 brands) Based on two assumptions: 1) where only one ad is relevant; 2) where ALL ads are relevant Double gate for relevance: Both in-market and top third of self-identified relevant categories #ARFAM6
  • 21. Ad Skipping 6 Control 5 1  Ad  Relevant ALL  Relevant 4 3.5 3.3 3.1 3 2 1 0 Number of Ads #ARFAM6
  • 22. Percentage of Ad Seen 100 Control 90 1  Ad  Relevant 80 69.6 70.3 ALL  Relevant 70 66.7 60 50 40 30 20 10 0 Percentage of Ad Seen #ARFAM6
  • 23. Relevance & Serial Position 100 Percentage of Ad Seen Control 1  Ad  Relevant 80 74 69 71 70 69 68 60 40 20 0 First Second Third Fourth Fifth Sixth Serial Position in Ad Pod #ARFAM6
  • 24. Brand Attitude 7 Control 6 1  Ad  Relevant 5.2 5.1 5.1 ALL  Relevant 5 4 3 2 1 Attitude toward the Brand #ARFAM6
  • 25. Ad Attitude 7 Control 6 1  Ad  Relevant 5.3 5.2 5.1 ALL  Relevant 5 4 3 2 1 Attitude toward the Ad #ARFAM6
  • 26. Ad Tolerance 7 Control 6 1  Ad  Relevant ALL  Relevant 5 4 3.9 3.6 3.6 3 2 1 Tolerance of Ad Breaks #ARFAM6
  • 27. Viewer Arousal 100 Not  Relevant 90 Relevant 80 70 60 50 40 31.5 30 28.2 20 10 0 EDA % change from baseline #ARFAM6
  • 28. An Exception... Allergy Medication 100.0 100 Control 90 82.0 1  Ad  Relevant 80 70 ALL  Relevant 60 53.0 50 40 30 20 10 0 Percentage of Ad Seen #ARFAM6
  • 29. Other Factors More Important... Percentage of Ad Seen Brand Attitude Category Relevance 10% 30% Percentage of total explained variance in percentage of ad viewed (R² = 15%). Ad and Brand Attitude contribute 90% of explained variance and the only significant predictors (why? They vary within categories, so contribute more to explaining variance across ads). In a model with just Rated Relevance and In Market as predictors, neither was significant. In Market is Ad 59% marginally significant (p = .062) when Ad Attitude is included. Attitude #ARFAM6
  • 30. WHY? “Relevance” not stable... People know what they DON’T want better than what they DO want #ARFAM6
  • 31. CAUTION Don’t draw the wrong conclusion... other research we have done demonstrates that addressability DOES work... But there are many factors to take into consideration. You can’t simply transplant the SEARCH online paradigm (TV far more complex) #ARFAM6