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Chapter 8: The Impact of Heuristics
and Biases on
Financial Decision-making
Powerpoint Slides to accompany Behavioral
Finance: Psychology, Decision-making and Markets
by Lucy F. Ackert & Richard Deaves
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
1
Home bias
• Domestic investors hold mostly domestic
securities.
– American investors hold mostly U.S. securities
– Japanese investors hold mostly Japanese
securities.
– British investors hold mostly U.K. securities.
• In so doing they forego gains from
international diversification.
2
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Investor international holdings
3
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Source: French, K. R., and J. M. Poterba, 1991, "Investor diversification and international
equity markets," American Economic Review 81, 222-26.
Potential home bias explanations
• Excessive optimism about prospects of
domestic market.
• Comfort-seeking and familiarity.
– What is familiar is good (i.e., a good investment)
• Institutional restrictions:
– Capital movement restrictions
– Differential trading costs
– Differential tax rates
• Latter likely plays a very minor role.
4
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Excessive domestic optimism would imply a
lot of disagreement among investor groups
5
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Source: French, K. R., and J. M. Poterba, 1991, "Investor diversification and international
equity markets," American Economic Review 81, 222-26.
Home bias within a country
• Home bias seems to be driven by a comfort-
level with the familiar.
• In 1984, AT&T was forced by the court into a
divestiture whereby seven “Baby Bells” were
created.
• Created along regional lines – example:
Bellsouth serving southeastern United States.
6
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Familiarity and home bias
• If people like familiarity, then we would expect
that a disproportionate number of a Baby
Bell’s customers to hold a disproportionate
number of shares in the same Baby Bell.
• Exactly what happened after the divestiture.
7
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Poor diversification is implied
• From diversification standpoint, if anything
you are wise to underweight (not overweight)
local companies.
• If you work and invest locally, technically
speaking, your two income sources are highly
correlated.
• Diversification theory says you should look for
income streams that are weakly correlated.
• Better for investors to buy stock in Baby Bells
outside their region.
8
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Language
• In Finland, there are two official languages, Finnish
and Swedish.
• Annual reports are normally published in Finnish or
in both official languages, but in a few cases reports
are only published in Swedish.
• Controlling for other relevant factors, Finnish
investors prefer companies whose language of
publication is Finnish.
• And Swedish investors prefer companies whose
language is Swedish – with bilingual companies being
mid-ranked.
9
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Culture
• From the same study, culture matters as well.
• It was noted whether CEOs were Finnish or
Swedish.
• Controlling for language of the company,
Finnish speakers prefer Finnish CEOs.
• And Swedish speakers prefer Swedish CEOs.
10
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Home bias and informational
advantage
• A rational explanation for local preference is
informational advantage.
– You know more about what is close.
– Gains from being local to a company may appear
in improved monitoring capability and access to
private information.
11
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Evidence from mutual fund
manager behavior
• Consistent with familiarity bias, managers
tend to favor local firms.
• Average manager invests in companies that
are 160-84 kilometers, or 9-11%, closer to her
than the average firm she could have held.
• Local preference is related to firm size:
tendency to invest locally stronger for smaller
firms (where informational advantage is likely
to be greater).
12
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Does local preference boost
performance?
• Significant payoff to local preference.
• Fund managers on average earn 2.67%/year
more on local investments.
• While local stocks avoided by managers
underperform by 3%/year.
• And those better able to select local stocks
tend to concentrate their holdings more
locally.
13
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Can retail investors profit from local
information?
• Evidence that retail investors also have some
ability in this regard.
• Reminiscent of money manager finding, based
on a dataset of retail investors, local
investments outperformed remote
investments by 3.2%/year.
14
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Representativeness: “Good
companies are good investments”
 Seems obvious that if a company has high-
quality management, a strong image and has
enjoyed consistent growth in earnings, it
must be a good investment.
 Students of finance of course know better.
 Positive qualities should already be embedded in price
Loosely speaking, good companies will already sell at
high prices, and bad companies will already sell at low
prices
15
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
But do executives know better?
 Fortune magazine has been surveying senior executives on
company attributes for a number of years.
 Executives are asked to assign values between ‘0’ (poor) and
‘10’ (excellent) to each company in their industry for the
following items:
 quality of management
 quality of products/services
 innovativeness
 long-term investment value
 financial soundness
 ability to attract, develop, and keep talented people
 responsibility to the community and environment
 wise use of corporate assets
 82% of respondents consider quality of management as
most important attribute of a company’s quality.
16
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Regressions involving management quality
17
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated,
or posted to a publicly available website, in whole or in part.
Interpretation
 See first row (upper panel).
 Management quality (i.e., good company) and value as a
long-term investment (i.e., good stock) are very highly
correlated.
 Note high R-squared.
 Executives believe that good companies are good stocks.
 But no company attribute should be associated with
investment value.
18
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Interpretation cont.
 See third row of lower panel.
 Two firm characteristics, size and book (value)
to market (price), are strongly associated with
perceived management quality.
 Big companies and those that have low book-to-market
ratios (growth companies) are viewed as good companies
 Not surprising:
 Big companies have often become big because they are
good (i.e., well-managed)
 And growth can only come from quality
19
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Interpretation cont. ii.
 See last regression in upper panel.
 Value as a long-term investment is regressed on size, book-
to-market and management quality.
 As before, latter strongly impacts perceived investment
value.
 Additionally, size and book-to-market, even accounting for
their impact on management quality, independently
influence perceived investment value.
 In other words, big high-growth firms are representative of good
investments
 But opposite is true!
 Is this behind fact big high-growth firms are inferior investments?
20
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Momentum-chasing: Survey evidence
• Survey of workers managing their own
retirement money.
• Respondents were to asked to start their
pensions from scratch and allocate money
between two stocks:
– One with an “average return over the last 5 years of 5%”
– And a second with an “average return over the last 5 years
of 15%.”
– Further told that “analysts forecast that both stocks should
earn about 10% per year over the next 5 years.”
21
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Loser vs. winner percentage difference
22
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Source: Deaves, R., 2005, "Flawed self-directed retirement account decision-making
and its implications," Canadian Investment Review (Spring), 6-15.
Interpretation
• Mode is at zero – which is a good answer.
• Most are momentum-chasers (64%).
• A very high spike indicates many chase momentum
to the point of losing all diversification.
• There are some contrarians (12%) but many go too
far and lose diversification.
• Mean loser vs. winner percentage: -33%.
• Conclusion: many people forego scope for
diversification by leaning toward the momentum-
chasing stock.
23
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Digression: Momentum-chasing and
company stock
• In studying plan member new allocations into
company stock, one researcher has
established that much of it was from chasing
winners.
• Forming portfolios based on 1-yr/10-yr own-
company stock returns:
– Low-return portfolios had 21%/10% put into
company stock
– High-return portfolios had 24%/40% put into
company stock
24
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Does chasing past returns make sense?
• Academic evidence is somewhat subtle here:
• There is evidence of (a little) intermediate-term momentum
(3-month to 1-year returns)
• But there is also evidence of reversals for longer-term
returns (3-5-year returns)
• So best answer to survey question is to be a slight
contrarian – but one has to be careful not to surrender
diversification
• Absolutely fine to go 50/50 and maximize
diversification.
25
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Anchoring: Real estate
appraisal study
• Two randomly selected groups of real estate
agents were taken to a house and asked to
appraise it.
• Same information set, including house’s
(purported) list price.
• Only difference between the two groups was
that the first group was given a list price of
$65,900, while the second group was given a
list price of $83,900 -- $18,000 more.
26
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
List prices and appraisals
27
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.
Source: Northcraft, G. B., and M. A. Neale, 1987, "Experts, amateurs and real
estate: An anchoring-and-adjustment perspective on property pricing decisions,“
Organizational Behavior and Human Decision Processes 39, 84-97.
Anchoring: Real estate
appraisal study cont.
• Average appraisal price of the first group came in at
$67,811 – second group was at $75,190.
• If we take the mid-point of these values ($71,500.50)
as our best estimate of the true appraisal value, the
gaps between the two appraisal averages was a full
10%.
• Agents were anchored on list prices that they were
exposed to – despite the fact that only 25%
mentioned list price as one of the factors that they
considered.
28
©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or
posted to a publicly available website, in whole or in part.

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Ch08.pdf

  • 1. Chapter 8: The Impact of Heuristics and Biases on Financial Decision-making Powerpoint Slides to accompany Behavioral Finance: Psychology, Decision-making and Markets by Lucy F. Ackert & Richard Deaves ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part. 1
  • 2. Home bias • Domestic investors hold mostly domestic securities. – American investors hold mostly U.S. securities – Japanese investors hold mostly Japanese securities. – British investors hold mostly U.K. securities. • In so doing they forego gains from international diversification. 2 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 3. Investor international holdings 3 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part. Source: French, K. R., and J. M. Poterba, 1991, "Investor diversification and international equity markets," American Economic Review 81, 222-26.
  • 4. Potential home bias explanations • Excessive optimism about prospects of domestic market. • Comfort-seeking and familiarity. – What is familiar is good (i.e., a good investment) • Institutional restrictions: – Capital movement restrictions – Differential trading costs – Differential tax rates • Latter likely plays a very minor role. 4 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 5. Excessive domestic optimism would imply a lot of disagreement among investor groups 5 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part. Source: French, K. R., and J. M. Poterba, 1991, "Investor diversification and international equity markets," American Economic Review 81, 222-26.
  • 6. Home bias within a country • Home bias seems to be driven by a comfort- level with the familiar. • In 1984, AT&T was forced by the court into a divestiture whereby seven “Baby Bells” were created. • Created along regional lines – example: Bellsouth serving southeastern United States. 6 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 7. Familiarity and home bias • If people like familiarity, then we would expect that a disproportionate number of a Baby Bell’s customers to hold a disproportionate number of shares in the same Baby Bell. • Exactly what happened after the divestiture. 7 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 8. Poor diversification is implied • From diversification standpoint, if anything you are wise to underweight (not overweight) local companies. • If you work and invest locally, technically speaking, your two income sources are highly correlated. • Diversification theory says you should look for income streams that are weakly correlated. • Better for investors to buy stock in Baby Bells outside their region. 8 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 9. Language • In Finland, there are two official languages, Finnish and Swedish. • Annual reports are normally published in Finnish or in both official languages, but in a few cases reports are only published in Swedish. • Controlling for other relevant factors, Finnish investors prefer companies whose language of publication is Finnish. • And Swedish investors prefer companies whose language is Swedish – with bilingual companies being mid-ranked. 9 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 10. Culture • From the same study, culture matters as well. • It was noted whether CEOs were Finnish or Swedish. • Controlling for language of the company, Finnish speakers prefer Finnish CEOs. • And Swedish speakers prefer Swedish CEOs. 10 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 11. Home bias and informational advantage • A rational explanation for local preference is informational advantage. – You know more about what is close. – Gains from being local to a company may appear in improved monitoring capability and access to private information. 11 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 12. Evidence from mutual fund manager behavior • Consistent with familiarity bias, managers tend to favor local firms. • Average manager invests in companies that are 160-84 kilometers, or 9-11%, closer to her than the average firm she could have held. • Local preference is related to firm size: tendency to invest locally stronger for smaller firms (where informational advantage is likely to be greater). 12 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 13. Does local preference boost performance? • Significant payoff to local preference. • Fund managers on average earn 2.67%/year more on local investments. • While local stocks avoided by managers underperform by 3%/year. • And those better able to select local stocks tend to concentrate their holdings more locally. 13 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 14. Can retail investors profit from local information? • Evidence that retail investors also have some ability in this regard. • Reminiscent of money manager finding, based on a dataset of retail investors, local investments outperformed remote investments by 3.2%/year. 14 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 15. Representativeness: “Good companies are good investments”  Seems obvious that if a company has high- quality management, a strong image and has enjoyed consistent growth in earnings, it must be a good investment.  Students of finance of course know better.  Positive qualities should already be embedded in price Loosely speaking, good companies will already sell at high prices, and bad companies will already sell at low prices 15 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 16. But do executives know better?  Fortune magazine has been surveying senior executives on company attributes for a number of years.  Executives are asked to assign values between ‘0’ (poor) and ‘10’ (excellent) to each company in their industry for the following items:  quality of management  quality of products/services  innovativeness  long-term investment value  financial soundness  ability to attract, develop, and keep talented people  responsibility to the community and environment  wise use of corporate assets  82% of respondents consider quality of management as most important attribute of a company’s quality. 16 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 17. Regressions involving management quality 17 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 18. Interpretation  See first row (upper panel).  Management quality (i.e., good company) and value as a long-term investment (i.e., good stock) are very highly correlated.  Note high R-squared.  Executives believe that good companies are good stocks.  But no company attribute should be associated with investment value. 18 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 19. Interpretation cont.  See third row of lower panel.  Two firm characteristics, size and book (value) to market (price), are strongly associated with perceived management quality.  Big companies and those that have low book-to-market ratios (growth companies) are viewed as good companies  Not surprising:  Big companies have often become big because they are good (i.e., well-managed)  And growth can only come from quality 19 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 20. Interpretation cont. ii.  See last regression in upper panel.  Value as a long-term investment is regressed on size, book- to-market and management quality.  As before, latter strongly impacts perceived investment value.  Additionally, size and book-to-market, even accounting for their impact on management quality, independently influence perceived investment value.  In other words, big high-growth firms are representative of good investments  But opposite is true!  Is this behind fact big high-growth firms are inferior investments? 20 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 21. Momentum-chasing: Survey evidence • Survey of workers managing their own retirement money. • Respondents were to asked to start their pensions from scratch and allocate money between two stocks: – One with an “average return over the last 5 years of 5%” – And a second with an “average return over the last 5 years of 15%.” – Further told that “analysts forecast that both stocks should earn about 10% per year over the next 5 years.” 21 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 22. Loser vs. winner percentage difference 22 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part. Source: Deaves, R., 2005, "Flawed self-directed retirement account decision-making and its implications," Canadian Investment Review (Spring), 6-15.
  • 23. Interpretation • Mode is at zero – which is a good answer. • Most are momentum-chasers (64%). • A very high spike indicates many chase momentum to the point of losing all diversification. • There are some contrarians (12%) but many go too far and lose diversification. • Mean loser vs. winner percentage: -33%. • Conclusion: many people forego scope for diversification by leaning toward the momentum- chasing stock. 23 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 24. Digression: Momentum-chasing and company stock • In studying plan member new allocations into company stock, one researcher has established that much of it was from chasing winners. • Forming portfolios based on 1-yr/10-yr own- company stock returns: – Low-return portfolios had 21%/10% put into company stock – High-return portfolios had 24%/40% put into company stock 24 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 25. Does chasing past returns make sense? • Academic evidence is somewhat subtle here: • There is evidence of (a little) intermediate-term momentum (3-month to 1-year returns) • But there is also evidence of reversals for longer-term returns (3-5-year returns) • So best answer to survey question is to be a slight contrarian – but one has to be careful not to surrender diversification • Absolutely fine to go 50/50 and maximize diversification. 25 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 26. Anchoring: Real estate appraisal study • Two randomly selected groups of real estate agents were taken to a house and asked to appraise it. • Same information set, including house’s (purported) list price. • Only difference between the two groups was that the first group was given a list price of $65,900, while the second group was given a list price of $83,900 -- $18,000 more. 26 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.
  • 27. List prices and appraisals 27 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part. Source: Northcraft, G. B., and M. A. Neale, 1987, "Experts, amateurs and real estate: An anchoring-and-adjustment perspective on property pricing decisions,“ Organizational Behavior and Human Decision Processes 39, 84-97.
  • 28. Anchoring: Real estate appraisal study cont. • Average appraisal price of the first group came in at $67,811 – second group was at $75,190. • If we take the mid-point of these values ($71,500.50) as our best estimate of the true appraisal value, the gaps between the two appraisal averages was a full 10%. • Agents were anchored on list prices that they were exposed to – despite the fact that only 25% mentioned list price as one of the factors that they considered. 28 ©2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly available website, in whole or in part.