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PM Tutorial
10/14/2014 1:00:00 PM
"Test Automation Strategies for the
Agile World"
Presented by:
Bob Galen
RGalen Counsulting Group, LLC
Brought to you by:
340 Corporate Way, Suite 300, Orange Park, FL 32073
888-268-8770 ∙ 904-278-0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com
Bob Galen
Velocity Partners
An agile methodologist, practitioner, and coach based in Cary, NC, Bob Galen helps guide
companies in their adoption of Scrum and other agile methodologies and practices. Bob is a
principal agile evangelist at Velocity Partners, a leading agile nearshore development partner;
president of RGCG; and frequent speaker on software development, project management,
software testing, and team leadership at conferences and professional groups. He is a Certified
Scrum Coach, Certified Scrum Product Owner, and an active member of the Agile and Scrum
Alliances. In 2013 Bob published Scrum Product Ownership–Balancing Value from the Inside
Out. Reach him at bob@rgalen.com.
1
Test Automation Strategies for the
Agile World
Bob Galen
President & Principal Consultant
RGCG, LLC
bob@rgalen.com
Copyright © 2014 RGCG, LLC 2
Introduction
Bob Galen
Independent Agile Coach (CSC) at RGCG, LLC
Principle Agile Evangelist at Velocity Partners
Somewhere ‘north’ of 30 years overall experience ☺
Wide variety of technical stacks and business domains
Developer first, then Project Management / Leadership, then
Testing
Senior/Executive software development leadership for 20 years
Practicing formal agility since 2000
XP, Lean, Scrum, and Kanban experience
From Cary, North Carolina
Connect w/ me via LinkedIn and Twitter @bobgalen
Bias Disclaimer:
Agile is THE BEST Methodology
for Software Development
However, NOT a Silver Bullet!
2
Copyright © 2014 RGCG, LLC 3
Outline
Traditional Automation – Business Case & ROI
3-Pillars
Agile Test Automation Pyramid
Agile Automation – Business Case & ROI
Implementation Strategy
Communication
Wrap-up
Copyright © 2014 RGCG, LLC 44
3
Let’s start with…
Traditional Automation Strategy
What are your current strategies towards:
Test Automation
Frameworks
Tooling
Maintenance
ROI
Team structure
Get together in “pairs” and chat about this for 20
minutes. List your approaches and tactics.
Then leverage SWOT analysis to capture your current
position. Then we’ll gather your results
Copyright © 2014 RGCG, LLC 55
Let’s start with…
Traditional Automation Strategy
SWOT – Often used to analyze strategic direction or
positions. List the “position”, then identify aspects of:
Strengths
Weaknesses
Opportunities
Threats
Often in Quadrants
Force Field Analysis – again, list a position
Forces (FOR)
Forces (AGAINST) 
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4
Traditional Automation
Business Case & ROI
Copyright © 2014 RGCG, LLC 7
It’s simple really…
Manual testing is:
Slow
Labor intensive
Not intellectually stimulating
Error prone
Iterative
Did I say slow?
And we’re testing software right?
So we ought to be able to automate the testing.
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5
It’s simple really…
Automated tests are:
Fast
Low/no errors
Free after initial development
Run continuously
Did I say fast?
Did I say ‘free’?
And we’re testing software right?
So we ought to be able to automate ALL of the testing.
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10Copyright © 2014 RGCG, LLC 10
Capture size of the team
Cost per tester – usually hourly
# of Test cases to be run
Time to run them
Cyclical nature of the testing cycles (regression, integration,
system, etc.)
Configurations
Number of tests run per release
Number of releases per year
Do the math to come up with iterative testing run-time
investments and costs
Test Automation
ROI Sample Points – Manual Testing
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11Copyright © 2014 RGCG, LLC 11
Then contrast that against the cost for automation:
Time / cost to establish automation infrastructure
Time / cost to establish automated tests
Time / cost for ongoing maintenance and results analysis
Cost for automation tooling – depends on ‘type’, ex: Keyword
Driven
Cost per automation developer vs. manual tester
Automation replacement target for manual test cases
Do the simple, discrete math to come up with cost & time
to replace manual testing run-time and ROI savings
Test Automation
ROI Sample Points – Automation Development
12Copyright © 2014 RGCG, LLC 12
Run more tests, faster and with fewer people (lower
costs)
VALUE being driven by: Running tests!
http://www.aspiresys.com/testautomationroi/index.php?action=__
reset
Did I say with fewer people (testers)?
We can hire more developers with the cost savings! And get
MORE done
We can even reduce the size of the bathrooms ☺
Traditional
Business Case
7
Copyright © 2014 RGCG, LLC 13
http://www.aspiresys.com/testautomationroi/index.php#ROI
Copyright © 2014 RGCG, LLC 14
http://www.aspiresys.com/testautomationroi/index.php#ROI
8
But often there is underestimation of risks…
So the ROI was always a ‘fuzzy’ estimate
Underestimating the nature of a software project
Architecture & design, complexity, risks, unknowns, ambiguity,
etc.
Underestimating parallel software projects (product +
automation) complexity
Integration, dependencies, coordination
Underestimating ongoing support & maintenance
Repairs & updates
Designing and adding new tests
Impact of new product technologies
Underestimating skill levels for automation development
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It’s also very dangerous!
Will Robinson…
It’s commoditizing your testing activity.
Could you imagine –
Measuring developer value by LOC and doing ROI?
Measuring architectural integrity by complexity analysis and doing
ROI?
Measuring product owner value by number of backlog elements and
doing ROI?
Based on some sort of automation introduction? Of
course not. It’s insane.
Then why do we do it with tests and testers?
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We’re all using them, so they must be good and the
approaches must be ‘correct’ right?
However, there are challenges—
Training
Size
UI-centric
COST
Can’t test everything (Back-end database code)
One-size fits all strategy
Limited developer / whole team usage
Traditional Test Automation Tools
Just a quick stop…
Typical Deployment
Level of effort
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Initial design
& Architecture
Initial Test
Case Automation
Technology Disruption
Ongoing Maintenance
MORE
Typical Time & Budget
Investment
LESS
Level of Effort -
Investment
10
Now it may sound…
Like I’m opposed to test automation.
Truly, I’m not. I think automation
rocks! Or like I’m opposed to gaining
a ‘return’, absolutely not.
Automation is clearly a foundation
element for increased quality and going
faster – releasing more often
But, this traditional model or
approach of focusing on ROI is
sort of insane
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3-Pillars of Agile
Quality & Testing
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Copyright © 2014 RGCG, LLC 2121
3-Pillars
Genesis
I’ve learned that “Balance” is important
A sad tale of:
Thousands of ATDD testing; Gherkin run amok
All of them are working; continuously testing; increasing
“coverage’ and life is Good!
BUT
These same teams couldn’t write a cohesive User Story to save
their life
So, where were the Acceptance Tests coming from?
3-Pillars of Agile Quality
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22
Development & Test
Automation
• Pyramid-based Strategy:
(Unit + Cucumber +
Selenium)
• Continuous Integration
• Attack technical
infrastructure in the Backlog
• Visual Feedback –
Dashboards
• Actively practice ATDD and
BDD
Software Testing
• Risk-based testing:
Functional & Non-Functional
• Test planning @ Release &
Sprint levels
• Exploratory Testing
• Standards – checklists,
templates, repositories
• Balance across manual,
exploratory & automation
Cross-Functional Team
Practices
• Team-based Pairing
• Stop-the-Line Mindset
• Code Reviews & Standards
• Active Done-Ness
• Aggressive Refactoring of
Technical Debt
• User Stories, “3 Amigo”
based Conversations
• Whole Team Ownership of “Quality”
• Knowing the Right Thing to Build; And Building it Right
• Healthy – Agile Centric Metrics
• Steering via: Center of Excellence or Community of Practice
• Strategic balance across 3 Pillars; Assessment, Recalibration, and Continuous Improvement
12
Foundation of the 3-Pillars
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23
• Whole Team Ownership of
“Quality”
• Knowing the “Right” thing to
Build AND Building it “Right”
• Healthy – Agile Centric Metrics
• Steering Required – CoE or CoP
• Strategic balance across 3
Pillars; Assessment,
Recalibration, and Continuous
Improvement
• Whole team view includes building it right,
everyone tests, everyone demo’s, etc.
• Focus on features/stories, confirmation,
conversation, and getting them staged
properly OVER testing
• 4-tier metrics: Quality, Value, Prediction, Team
• Agile strategies need light-handed “steering”;
establish a CoE (heavier weight) or a CoP
(lightweight)
• Consider finding an assessment framework
and then tying it to your strategy
measurement, recalibration, and continuous
improvement.
• Make the foundation visible thru information
radiators and metrics
3-Pillars of Agile Quality
Copyright © 2014 RGCG, LLC
24
Development &
Test Automation
• Pyramid-based
Strategy: (Unit +
Cucumber + Selenium)
• Continuous Integration
• Attack technical
infrastructure in the
Backlog
• Visual Feedback –
Dashboards
• Actively practice ATDD
and BDD
A central part of agile adoption is focusing on CI, 3-
tiered Automation development, and Dashboards to
begin incrementally building coverage for faster
feedback on changes.
100% automation is NOT the Goal!
In the interim, Hardening or Stabilization Sprints and
having a risk-based Release Train concept help
It’s important that Test or QA not ‘own’ the tooling or
all of the automation efforts. The strategy can come
from QA, but the tactical automation development is
best left to the team.
Mature teams invest in Automation, Tooling, and
Technical Debt reduction as part of Done-ness and
continually add it to their backlogs
13
3-Pillars of Agile Quality
Copyright © 2014 RGCG, LLC
25
Software Testing
• Risk-based testing:
Functional & Non-
Functional
• Test planning @
Release & Sprint levels
• Exploratory Testing
• Standards – checklists,
templates, repositories
• Balance across
manual, exploratory &
automation
Exploratory Testing (SBET with pairing) can be an
incredibly effective way to establish a whole-team,
collaborative view towards quality and testing. It also
emerges new tests.
Leverage ‘plans’ as a whole-team collaboration-
conversation mechanism; at Sprint and Release
levels.
Do not measure testing or tester progress; instead,
measure throughput, output, sprint outcomes, and
done-ness escapes at a team level.
You need a balanced test team; not everyone needs
to be able to program. But everyone needs to be
passionately skilled testers with curiosity.
Agile testing is a Risk-Based play in every Sprint and
across a release sequence.
3-Pillars of Agile Quality
Copyright © 2014 RGCG, LLC
26
Cross-Functional
Team Practices
• Team-based Pairing
• Stop-the-Line Mindset
• Code Reviews &
Standards
• Active Done-Ness
• Aggressive Refactoring
of Technical Debt
• User Stories – 3 Amigo
based Conversations
One of the hardest areas to get ‘right’ culturally. It
needs leadership alignment from Quality/Testing to
Product to Development and a consistent voice of
whole-team approaches.
This is where LEAN Thinking lives, where whole-
team collaboration happens, where professionalism
and craftsmanship are held dear.
I like the view of testers becoming the VOC,
champions of quality, and consistent questioners of
what is being build. Are we solving the right
problems as simply as possible. Notions of Minimal
Viable Product / Feature help with focus.
And yes Virginia, there ARE standards, templates,
and a focus on x-team consistency!
14
Agile Test Automation
Pyramid
Copyright © 2014 RGCG, LLC 27
Copyright © 2014 RGCG, LLC 28
Agile Test Automation
Pyramid
Coined by Mike Cohn, ~ 2005
Establishes the validity of turning Traditional Automation
– upside down
Invests:
Most effort (%) in Unit Tests
Moderate effort (%) in Middle-tier tests (business logic, API,
component, feature)
Least effort (%) in UI-centric, top down tests
Granularity of the tests is part of the strategy
15
Copyright © 2014 RGCG, LLC 29
Agile Test Automation
Pyramid
Often:
Tied to Definition-of-Done from a maintenance
perspective
You break it, you fix it
Percentages vary; intent does not
Whole-team ownership of automation
Although it skews at either end of the pyramid
Run as much as possible
Check-in, Overnight, Cyclically
Prime Directive = Real-time Feedback
Agile Test Automation
Pyramid
Copyright © 2014 RGCG, LLC 30
+80%, UI Centric Automation
0-10%, Service or Middle Tier
Automation
0-10%, Unit level Automation
0-10%, UI Centric Automation
20-40%, Service or Middle Tier
Automation
50-60%, Unit level Automation
Traditional
Agile
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Agile Test Automation Pyramid
Mike Cohn; Lisa Crispin & Janet Gregory
http://behaviordrivendevelopment.wikispaces.com/Testing
Copyright © 2014 RGCG, LLC 31
Brainstorm…
Agile, Multi-tiered Automation
Get together in small groups of 4-6 to discuss
Take a few minutes and think about your current
automation approaches:
Tooling, approaches & strategies, strengths, weaknesses,
opportunities, maintenance challenges, future technology, etc.
What sorts of adjustments would you need to make to
take this approach?
What would be the largest challenges in taking this
approach? How might you overcome them?
Do you “buy” the whole-team view to automation?
Copyright © 2014 RGCG, LLC 32
17
Agile Test Automation
ROI
Copyright © 2014 RGCG, LLC 33
What agile has exposed to me…
wrt/Automation & Testing
Testers vs. a Whole Team view
Build teams in ratios – developers vs. testers
Instead invest in cross-functional teams composed of the skills to design,
construct, test, and deliver excellent products
Only testers write test automation
The entire team writes test automation and, oh by the way, can test as
well
Only testers test the application
The whole team participates in writing / running automation, functional
testing, exploratory testing, regression testing, etc.
Copyright © 2014 RGCG, LLC 34
18
What agile has exposed to me…
wrt/Automation & Testing
Traditional vs. Open Source
Tools
Instead of leveraging singular, UI-centric tools
Leverage multiple tools at all-tiers of your application stack
Higher cost
Lower cost and a sense of “Community”
Developers won’t use them; costs
Everyone is leveraging the same tool-sets; AND integrating them in
Continuous Integration and Continuous Deployment
Copyright © 2014 RGCG, LLC 35
What agile has exposed to me…
wrt/Automation & Testing
People are your primary value
proposition
Instead of looking at testers as a commodity
Consider good testers to be as valuable as any other team member
Instead of thinking that testing is a by-rote exercise with little intellectual
pursuit
Testing is a profession. Testers are valuable craftspeople. Testing is an
intellectual exercise.
Instead of thinking the value is in the test cases
The value is in the testers (people) continuously reevaluating the right
things to test at the right time for valuable feedback
Copyright © 2014 RGCG, LLC 36
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Copyright © 2014 RGCG, LLC 37
http://outrage.typepad.com/crisisanalysis/2010/11/the-tyranny-of-roi.html
The NEW Test Automation
Business Case
So, don’t
Count pennies
Count heads
Count cycles
Work as part of a TEAM
Focus in on testing continuously – just the right things at just the
right time
Providing feedback, transparency, and reaction
Allowing your teams time to learn and improve
Solving your customers’ problems; delivering value
Copyright © 2014 RGCG, LLC 38
20
39Copyright © 2014 RGCG, LLC 39
Run more tests, faster, unattended, continuous
feedback, learning & adjustments
Yes, saving time. Now what to do with it???
Drive your new VALUE by:
Early feedback for adjustments—risk avoidance, learning, solving
real problems
Having more time to continuously refine your test cases
(automated and not)
Having more time to focus on building Quality into your products
Creatively testing the application (Exploratory Testing, Test Idea
Generation, Test Design)
The NEW Test Automation
Business Case
So, with the additional time…
INVEST in your testers & quality
In building In Quality
In attacking the customers REAL problems
In better testing
In more balanced automation
In team training; in slack time
In better collaboration
In doing more than thought possible
In creative solutions
In adapting to new technologies
In having FUN
Copyright © 2014 RGCG, LLC 40
21
How do we “Sell”
this change?
You don’t sell it from a testing
perspective. Nor from a
bean-counting perspective.
You allow the results to begin speaking for themselves
as we begin focusing on and talking about—
How one builds truly innovative and creative software teams
That understand and solve customer problems
With simple solutions that fundamentally work
And do so iteratively & quickly, while nimbly adjusting to
customer feedback
Copyright © 2014 RGCG, LLC 41
But Bob…
That doesn't work in the “Real World”!
My boss would never go for it without ROI justification
and hard measures
Testing IS a commodity
We’ve done automation perfectly – seeing none of the
issues/risks you’ve pointed out
Copyright © 2014 RGCG, LLC 42
22
But Bob…
Think about what I’m saying; taking
the time and
Invest in people
Invest in better quality & testing
Invest in better product solutions to customer problems
Invest in improved workflow and delivering high customer value
WOW – how crazy is that?
Meet in small groups of 2-3 (pro / con) and chat for 10
minutes about the “sides” and the possibility for change?
Then we’ll debrief
Copyright © 2014 RGCG, LLC 43
Agile Test Automation
Implementation Strategy
Copyright © 2014 RGCG, LLC 44
Automation is one of the foundational investments of effective Agile
Adoptions. It’s not a choice, it’s an imperative! It’s a cost of doing business.
23
Implementation Strategy
Typically a 5-Phased Strategy
1. Strategy – This session: 3 Pillars + Pyramid + Team
2. Team Formation
3. Tools Selection
4. Training & Infrastructure Development
5. Automation Development
6. Care & Feeding
Copyright © 2014 RGCG, LLC 45
Phase 2
Team Formation
GOAL whole team ownership
Skill-set discussion; SDET vs. Test Professional?
May influence
Development focus on Unit Testing
Automation team to “gain momentum”
Agile execution (Scrum, Kanban, transparency, demo, etc)
Connect the dots architecturally
Bias: I like to lead automation with a Test Automation
Architect
Rather than with someone from the development team
Copyright © 2014 RGCG, LLC 46
24
Phase 3
Tools Selection
Open Source vs. Commercial
Singular, all-purpose vs. Tool-kit
Cobble together or Integrate disparate tools
Always perform a “Bake off” within your teams
If Open Source, consider support implications
Connect to development tooling
Including CI and CD
Additional Considerations: Test data, virtualization,
DevOps
Be prepared to iterate, learn, and possibly fail
Copyright © 2014 RGCG, LLC 47
Phase 4
Training & Infrastructure
Design, coding, and documentation standards
Templates
Community of Practice
Example code, standards, forum, collaborative groups
Models:
Keyword, Data-driven, Table-driven, DSL, Model-driven, others
Test Suite; Hierarchy, Naming
Commercial: invest in training and/or consulting
Open Source: hire and/or acquire direct expertise
Also can build the expertise
Copyright © 2014 RGCG, LLC 48
25
Phase 5
Automation Development
Move it to your teams ASAP
Make it a part of Definition-of-Done
It should become a natural outcome and not a choice or question
Complete it within each sprint
SAFe as a goal model for completing work in the same sprint!
Salesforce as well
It needs to be a negotiated part of your Product Backlog
Have % targets;
For every story:
The TEAM decides the requisite automated tests at each level of
the pyramid?
Copyright © 2014 RGCG, LLC 49
Phase 6
Care & Feeding
Automation evolution roadmap
Merge with your architectural look-ahead
Merge with your Product Roadmap
Factor in ongoing automation investments
Refactoring & Repairs as part of your Technical Debt
handling
Consider it at the same level of investment as your
application code
Stop-the-Line
Commitment
Copyright © 2014 RGCG, LLC 50
26
Communication
Leadership Vision
High-level Plans, Strategic sharing with your teams
Leadership collaboration (Development + QA)
Intent to doggedly pursue automation
Information Radiators
Roadmaps & Product Backlogs
Sprint & Release Reviews
Even though it’s hard to show “working software”
Let the “process” transparently communicate your progress,
impediments, plans, challenges
Copyright © 2014 RGCG, LLC 51
Let’s end with…
Agile Automation Strategy
Based on what you’ve heard, discussed, learned
Get together in “pairs” and chat about this for 20
minutes. List your strategic approaches. Then leverage
FFA to capture your driving forces FOR and AGAINST
moving towards Agile Automation
Most importantly, focus on strategies to overcome your
obstacles.
Then we’ll gather your results
Copyright © 2014 RGCG, LLC 5252
27
Copyright © 2014 RGCG, LLC 5353
Copyright © 2014 RGCG, LLC
Wrap-up
THANK YOU!
I hope I’ve added to your previous
assumptions and understanding
Inspired you to change your view towards Automation
ROI and investment
Introduced you to models for
attacking Agile Automation Strategy
and ROI
Final questions or discussion?
5454
28
Contact Info
Bob Galen
Principal Consultant,
RGalen Consulting Group, L.L.C.
Experience-driven agile focused training,
coaching & consulting
Cell: (919) 272-0719
bob@rgalen.com www.rgalen.com
bgalen@velocitypartners.net www.velocitypartners.net
Blogs
Project Times - http://www.projecttimes.com/robert-galen/
BA Times - http://www.batimes.com/robert-galen/
Podcast on all things ‘agile’ - http://www.meta-cast.com/
55Copyright © 2014 RGCG, LLC 55
References
Copyright © 2014 RGCG, LLC 56
29
Links
http://www.agileengineeringdesign.com/2012/01/7-
deadly-sins-of-automated-software-testing/
Link to PDF of Pillar-1 chapter
Links to “old” STP 3-part automation series
Link to Mary’s – Agile Test Manager article
Copyright © 2014 RGCG, LLC 57
Open Source Tools
Unit Level
x-Unit
Junit, nunit, phpunit,
ATDD
FitNesse, Robot Framework
BDD
Cucumber, JBehave
UI
Selenium, Watir, HP-UTF
Copyright © 2014 RGCG, LLC 58
30
…DD
much from the XP space
TDD - Test Driven Development
Test-first; Unit Tests as a design aid
Debate around creating the unit tests “first”
ATDD - Acceptance Test Driven Development
User Story – Acceptance Tests
Executable Requirements
BDD - Behavior Driven Development
jBehave, Cucumber; Gherkin – Given, When, Then
More useful phrasing
Tests as functional documentation
Product Owners, Customer – writing tests
Copyright © 2014 RGCG, LLC 59
Agile Testing Quadrants
Brian Marick; Lisa Crispin & Janet Gregory
Copyright © 2014 RGCG, LLC 60
Exploratory testing
Scenarios
Usability testing
UAT
Alpha / Beta
Unit tests
Component tests
API tests
Functional tests
Story tests
Examples
Prototypes
Simulations
Performance testing
Load testing
Security testing
Non-functional requirements
Q1
Q2 Q3
Q4
Automated &
Manual
Automated &
Manual
Manual
Automation,
Tools, and
Manual
Business Facing
Technology Facing
SupportingtheTeam
CritiquetheProduct

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Test Automation Strategies for the Agile World

  • 1. TR PM Tutorial 10/14/2014 1:00:00 PM "Test Automation Strategies for the Agile World" Presented by: Bob Galen RGalen Counsulting Group, LLC Brought to you by: 340 Corporate Way, Suite 300, Orange Park, FL 32073 888-268-8770 ∙ 904-278-0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com
  • 2. Bob Galen Velocity Partners An agile methodologist, practitioner, and coach based in Cary, NC, Bob Galen helps guide companies in their adoption of Scrum and other agile methodologies and practices. Bob is a principal agile evangelist at Velocity Partners, a leading agile nearshore development partner; president of RGCG; and frequent speaker on software development, project management, software testing, and team leadership at conferences and professional groups. He is a Certified Scrum Coach, Certified Scrum Product Owner, and an active member of the Agile and Scrum Alliances. In 2013 Bob published Scrum Product Ownership–Balancing Value from the Inside Out. Reach him at bob@rgalen.com.
  • 3. 1 Test Automation Strategies for the Agile World Bob Galen President & Principal Consultant RGCG, LLC bob@rgalen.com Copyright © 2014 RGCG, LLC 2 Introduction Bob Galen Independent Agile Coach (CSC) at RGCG, LLC Principle Agile Evangelist at Velocity Partners Somewhere ‘north’ of 30 years overall experience ☺ Wide variety of technical stacks and business domains Developer first, then Project Management / Leadership, then Testing Senior/Executive software development leadership for 20 years Practicing formal agility since 2000 XP, Lean, Scrum, and Kanban experience From Cary, North Carolina Connect w/ me via LinkedIn and Twitter @bobgalen Bias Disclaimer: Agile is THE BEST Methodology for Software Development However, NOT a Silver Bullet!
  • 4. 2 Copyright © 2014 RGCG, LLC 3 Outline Traditional Automation – Business Case & ROI 3-Pillars Agile Test Automation Pyramid Agile Automation – Business Case & ROI Implementation Strategy Communication Wrap-up Copyright © 2014 RGCG, LLC 44
  • 5. 3 Let’s start with… Traditional Automation Strategy What are your current strategies towards: Test Automation Frameworks Tooling Maintenance ROI Team structure Get together in “pairs” and chat about this for 20 minutes. List your approaches and tactics. Then leverage SWOT analysis to capture your current position. Then we’ll gather your results Copyright © 2014 RGCG, LLC 55 Let’s start with… Traditional Automation Strategy SWOT – Often used to analyze strategic direction or positions. List the “position”, then identify aspects of: Strengths Weaknesses Opportunities Threats Often in Quadrants Force Field Analysis – again, list a position Forces (FOR) Forces (AGAINST)  Copyright © 2014 RGCG, LLC 66
  • 6. 4 Traditional Automation Business Case & ROI Copyright © 2014 RGCG, LLC 7 It’s simple really… Manual testing is: Slow Labor intensive Not intellectually stimulating Error prone Iterative Did I say slow? And we’re testing software right? So we ought to be able to automate the testing. Copyright © 2014 RGCG, LLC 88
  • 7. 5 It’s simple really… Automated tests are: Fast Low/no errors Free after initial development Run continuously Did I say fast? Did I say ‘free’? And we’re testing software right? So we ought to be able to automate ALL of the testing. Copyright © 2014 RGCG, LLC 99 10Copyright © 2014 RGCG, LLC 10 Capture size of the team Cost per tester – usually hourly # of Test cases to be run Time to run them Cyclical nature of the testing cycles (regression, integration, system, etc.) Configurations Number of tests run per release Number of releases per year Do the math to come up with iterative testing run-time investments and costs Test Automation ROI Sample Points – Manual Testing
  • 8. 6 11Copyright © 2014 RGCG, LLC 11 Then contrast that against the cost for automation: Time / cost to establish automation infrastructure Time / cost to establish automated tests Time / cost for ongoing maintenance and results analysis Cost for automation tooling – depends on ‘type’, ex: Keyword Driven Cost per automation developer vs. manual tester Automation replacement target for manual test cases Do the simple, discrete math to come up with cost & time to replace manual testing run-time and ROI savings Test Automation ROI Sample Points – Automation Development 12Copyright © 2014 RGCG, LLC 12 Run more tests, faster and with fewer people (lower costs) VALUE being driven by: Running tests! http://www.aspiresys.com/testautomationroi/index.php?action=__ reset Did I say with fewer people (testers)? We can hire more developers with the cost savings! And get MORE done We can even reduce the size of the bathrooms ☺ Traditional Business Case
  • 9. 7 Copyright © 2014 RGCG, LLC 13 http://www.aspiresys.com/testautomationroi/index.php#ROI Copyright © 2014 RGCG, LLC 14 http://www.aspiresys.com/testautomationroi/index.php#ROI
  • 10. 8 But often there is underestimation of risks… So the ROI was always a ‘fuzzy’ estimate Underestimating the nature of a software project Architecture & design, complexity, risks, unknowns, ambiguity, etc. Underestimating parallel software projects (product + automation) complexity Integration, dependencies, coordination Underestimating ongoing support & maintenance Repairs & updates Designing and adding new tests Impact of new product technologies Underestimating skill levels for automation development Copyright © 2014 RGCG, LLC 1515 It’s also very dangerous! Will Robinson… It’s commoditizing your testing activity. Could you imagine – Measuring developer value by LOC and doing ROI? Measuring architectural integrity by complexity analysis and doing ROI? Measuring product owner value by number of backlog elements and doing ROI? Based on some sort of automation introduction? Of course not. It’s insane. Then why do we do it with tests and testers? Copyright © 2014 RGCG, LLC 1616
  • 11. 9 17Copyright © 2014 RGCG, LLC 17 We’re all using them, so they must be good and the approaches must be ‘correct’ right? However, there are challenges— Training Size UI-centric COST Can’t test everything (Back-end database code) One-size fits all strategy Limited developer / whole team usage Traditional Test Automation Tools Just a quick stop… Typical Deployment Level of effort Copyright © 2014 RGCG, LLC 18 Initial design & Architecture Initial Test Case Automation Technology Disruption Ongoing Maintenance MORE Typical Time & Budget Investment LESS Level of Effort - Investment
  • 12. 10 Now it may sound… Like I’m opposed to test automation. Truly, I’m not. I think automation rocks! Or like I’m opposed to gaining a ‘return’, absolutely not. Automation is clearly a foundation element for increased quality and going faster – releasing more often But, this traditional model or approach of focusing on ROI is sort of insane Copyright © 2014 RGCG, LLC 19 3-Pillars of Agile Quality & Testing Copyright © 2014 RGCG, LLC 20
  • 13. 11 Copyright © 2014 RGCG, LLC 2121 3-Pillars Genesis I’ve learned that “Balance” is important A sad tale of: Thousands of ATDD testing; Gherkin run amok All of them are working; continuously testing; increasing “coverage’ and life is Good! BUT These same teams couldn’t write a cohesive User Story to save their life So, where were the Acceptance Tests coming from? 3-Pillars of Agile Quality Copyright © 2014 RGCG, LLC 22 Development & Test Automation • Pyramid-based Strategy: (Unit + Cucumber + Selenium) • Continuous Integration • Attack technical infrastructure in the Backlog • Visual Feedback – Dashboards • Actively practice ATDD and BDD Software Testing • Risk-based testing: Functional & Non-Functional • Test planning @ Release & Sprint levels • Exploratory Testing • Standards – checklists, templates, repositories • Balance across manual, exploratory & automation Cross-Functional Team Practices • Team-based Pairing • Stop-the-Line Mindset • Code Reviews & Standards • Active Done-Ness • Aggressive Refactoring of Technical Debt • User Stories, “3 Amigo” based Conversations • Whole Team Ownership of “Quality” • Knowing the Right Thing to Build; And Building it Right • Healthy – Agile Centric Metrics • Steering via: Center of Excellence or Community of Practice • Strategic balance across 3 Pillars; Assessment, Recalibration, and Continuous Improvement
  • 14. 12 Foundation of the 3-Pillars Copyright © 2014 RGCG, LLC 23 • Whole Team Ownership of “Quality” • Knowing the “Right” thing to Build AND Building it “Right” • Healthy – Agile Centric Metrics • Steering Required – CoE or CoP • Strategic balance across 3 Pillars; Assessment, Recalibration, and Continuous Improvement • Whole team view includes building it right, everyone tests, everyone demo’s, etc. • Focus on features/stories, confirmation, conversation, and getting them staged properly OVER testing • 4-tier metrics: Quality, Value, Prediction, Team • Agile strategies need light-handed “steering”; establish a CoE (heavier weight) or a CoP (lightweight) • Consider finding an assessment framework and then tying it to your strategy measurement, recalibration, and continuous improvement. • Make the foundation visible thru information radiators and metrics 3-Pillars of Agile Quality Copyright © 2014 RGCG, LLC 24 Development & Test Automation • Pyramid-based Strategy: (Unit + Cucumber + Selenium) • Continuous Integration • Attack technical infrastructure in the Backlog • Visual Feedback – Dashboards • Actively practice ATDD and BDD A central part of agile adoption is focusing on CI, 3- tiered Automation development, and Dashboards to begin incrementally building coverage for faster feedback on changes. 100% automation is NOT the Goal! In the interim, Hardening or Stabilization Sprints and having a risk-based Release Train concept help It’s important that Test or QA not ‘own’ the tooling or all of the automation efforts. The strategy can come from QA, but the tactical automation development is best left to the team. Mature teams invest in Automation, Tooling, and Technical Debt reduction as part of Done-ness and continually add it to their backlogs
  • 15. 13 3-Pillars of Agile Quality Copyright © 2014 RGCG, LLC 25 Software Testing • Risk-based testing: Functional & Non- Functional • Test planning @ Release & Sprint levels • Exploratory Testing • Standards – checklists, templates, repositories • Balance across manual, exploratory & automation Exploratory Testing (SBET with pairing) can be an incredibly effective way to establish a whole-team, collaborative view towards quality and testing. It also emerges new tests. Leverage ‘plans’ as a whole-team collaboration- conversation mechanism; at Sprint and Release levels. Do not measure testing or tester progress; instead, measure throughput, output, sprint outcomes, and done-ness escapes at a team level. You need a balanced test team; not everyone needs to be able to program. But everyone needs to be passionately skilled testers with curiosity. Agile testing is a Risk-Based play in every Sprint and across a release sequence. 3-Pillars of Agile Quality Copyright © 2014 RGCG, LLC 26 Cross-Functional Team Practices • Team-based Pairing • Stop-the-Line Mindset • Code Reviews & Standards • Active Done-Ness • Aggressive Refactoring of Technical Debt • User Stories – 3 Amigo based Conversations One of the hardest areas to get ‘right’ culturally. It needs leadership alignment from Quality/Testing to Product to Development and a consistent voice of whole-team approaches. This is where LEAN Thinking lives, where whole- team collaboration happens, where professionalism and craftsmanship are held dear. I like the view of testers becoming the VOC, champions of quality, and consistent questioners of what is being build. Are we solving the right problems as simply as possible. Notions of Minimal Viable Product / Feature help with focus. And yes Virginia, there ARE standards, templates, and a focus on x-team consistency!
  • 16. 14 Agile Test Automation Pyramid Copyright © 2014 RGCG, LLC 27 Copyright © 2014 RGCG, LLC 28 Agile Test Automation Pyramid Coined by Mike Cohn, ~ 2005 Establishes the validity of turning Traditional Automation – upside down Invests: Most effort (%) in Unit Tests Moderate effort (%) in Middle-tier tests (business logic, API, component, feature) Least effort (%) in UI-centric, top down tests Granularity of the tests is part of the strategy
  • 17. 15 Copyright © 2014 RGCG, LLC 29 Agile Test Automation Pyramid Often: Tied to Definition-of-Done from a maintenance perspective You break it, you fix it Percentages vary; intent does not Whole-team ownership of automation Although it skews at either end of the pyramid Run as much as possible Check-in, Overnight, Cyclically Prime Directive = Real-time Feedback Agile Test Automation Pyramid Copyright © 2014 RGCG, LLC 30 +80%, UI Centric Automation 0-10%, Service or Middle Tier Automation 0-10%, Unit level Automation 0-10%, UI Centric Automation 20-40%, Service or Middle Tier Automation 50-60%, Unit level Automation Traditional Agile
  • 18. 16 Agile Test Automation Pyramid Mike Cohn; Lisa Crispin & Janet Gregory http://behaviordrivendevelopment.wikispaces.com/Testing Copyright © 2014 RGCG, LLC 31 Brainstorm… Agile, Multi-tiered Automation Get together in small groups of 4-6 to discuss Take a few minutes and think about your current automation approaches: Tooling, approaches & strategies, strengths, weaknesses, opportunities, maintenance challenges, future technology, etc. What sorts of adjustments would you need to make to take this approach? What would be the largest challenges in taking this approach? How might you overcome them? Do you “buy” the whole-team view to automation? Copyright © 2014 RGCG, LLC 32
  • 19. 17 Agile Test Automation ROI Copyright © 2014 RGCG, LLC 33 What agile has exposed to me… wrt/Automation & Testing Testers vs. a Whole Team view Build teams in ratios – developers vs. testers Instead invest in cross-functional teams composed of the skills to design, construct, test, and deliver excellent products Only testers write test automation The entire team writes test automation and, oh by the way, can test as well Only testers test the application The whole team participates in writing / running automation, functional testing, exploratory testing, regression testing, etc. Copyright © 2014 RGCG, LLC 34
  • 20. 18 What agile has exposed to me… wrt/Automation & Testing Traditional vs. Open Source Tools Instead of leveraging singular, UI-centric tools Leverage multiple tools at all-tiers of your application stack Higher cost Lower cost and a sense of “Community” Developers won’t use them; costs Everyone is leveraging the same tool-sets; AND integrating them in Continuous Integration and Continuous Deployment Copyright © 2014 RGCG, LLC 35 What agile has exposed to me… wrt/Automation & Testing People are your primary value proposition Instead of looking at testers as a commodity Consider good testers to be as valuable as any other team member Instead of thinking that testing is a by-rote exercise with little intellectual pursuit Testing is a profession. Testers are valuable craftspeople. Testing is an intellectual exercise. Instead of thinking the value is in the test cases The value is in the testers (people) continuously reevaluating the right things to test at the right time for valuable feedback Copyright © 2014 RGCG, LLC 36
  • 21. 19 Copyright © 2014 RGCG, LLC 37 http://outrage.typepad.com/crisisanalysis/2010/11/the-tyranny-of-roi.html The NEW Test Automation Business Case So, don’t Count pennies Count heads Count cycles Work as part of a TEAM Focus in on testing continuously – just the right things at just the right time Providing feedback, transparency, and reaction Allowing your teams time to learn and improve Solving your customers’ problems; delivering value Copyright © 2014 RGCG, LLC 38
  • 22. 20 39Copyright © 2014 RGCG, LLC 39 Run more tests, faster, unattended, continuous feedback, learning & adjustments Yes, saving time. Now what to do with it??? Drive your new VALUE by: Early feedback for adjustments—risk avoidance, learning, solving real problems Having more time to continuously refine your test cases (automated and not) Having more time to focus on building Quality into your products Creatively testing the application (Exploratory Testing, Test Idea Generation, Test Design) The NEW Test Automation Business Case So, with the additional time… INVEST in your testers & quality In building In Quality In attacking the customers REAL problems In better testing In more balanced automation In team training; in slack time In better collaboration In doing more than thought possible In creative solutions In adapting to new technologies In having FUN Copyright © 2014 RGCG, LLC 40
  • 23. 21 How do we “Sell” this change? You don’t sell it from a testing perspective. Nor from a bean-counting perspective. You allow the results to begin speaking for themselves as we begin focusing on and talking about— How one builds truly innovative and creative software teams That understand and solve customer problems With simple solutions that fundamentally work And do so iteratively & quickly, while nimbly adjusting to customer feedback Copyright © 2014 RGCG, LLC 41 But Bob… That doesn't work in the “Real World”! My boss would never go for it without ROI justification and hard measures Testing IS a commodity We’ve done automation perfectly – seeing none of the issues/risks you’ve pointed out Copyright © 2014 RGCG, LLC 42
  • 24. 22 But Bob… Think about what I’m saying; taking the time and Invest in people Invest in better quality & testing Invest in better product solutions to customer problems Invest in improved workflow and delivering high customer value WOW – how crazy is that? Meet in small groups of 2-3 (pro / con) and chat for 10 minutes about the “sides” and the possibility for change? Then we’ll debrief Copyright © 2014 RGCG, LLC 43 Agile Test Automation Implementation Strategy Copyright © 2014 RGCG, LLC 44 Automation is one of the foundational investments of effective Agile Adoptions. It’s not a choice, it’s an imperative! It’s a cost of doing business.
  • 25. 23 Implementation Strategy Typically a 5-Phased Strategy 1. Strategy – This session: 3 Pillars + Pyramid + Team 2. Team Formation 3. Tools Selection 4. Training & Infrastructure Development 5. Automation Development 6. Care & Feeding Copyright © 2014 RGCG, LLC 45 Phase 2 Team Formation GOAL whole team ownership Skill-set discussion; SDET vs. Test Professional? May influence Development focus on Unit Testing Automation team to “gain momentum” Agile execution (Scrum, Kanban, transparency, demo, etc) Connect the dots architecturally Bias: I like to lead automation with a Test Automation Architect Rather than with someone from the development team Copyright © 2014 RGCG, LLC 46
  • 26. 24 Phase 3 Tools Selection Open Source vs. Commercial Singular, all-purpose vs. Tool-kit Cobble together or Integrate disparate tools Always perform a “Bake off” within your teams If Open Source, consider support implications Connect to development tooling Including CI and CD Additional Considerations: Test data, virtualization, DevOps Be prepared to iterate, learn, and possibly fail Copyright © 2014 RGCG, LLC 47 Phase 4 Training & Infrastructure Design, coding, and documentation standards Templates Community of Practice Example code, standards, forum, collaborative groups Models: Keyword, Data-driven, Table-driven, DSL, Model-driven, others Test Suite; Hierarchy, Naming Commercial: invest in training and/or consulting Open Source: hire and/or acquire direct expertise Also can build the expertise Copyright © 2014 RGCG, LLC 48
  • 27. 25 Phase 5 Automation Development Move it to your teams ASAP Make it a part of Definition-of-Done It should become a natural outcome and not a choice or question Complete it within each sprint SAFe as a goal model for completing work in the same sprint! Salesforce as well It needs to be a negotiated part of your Product Backlog Have % targets; For every story: The TEAM decides the requisite automated tests at each level of the pyramid? Copyright © 2014 RGCG, LLC 49 Phase 6 Care & Feeding Automation evolution roadmap Merge with your architectural look-ahead Merge with your Product Roadmap Factor in ongoing automation investments Refactoring & Repairs as part of your Technical Debt handling Consider it at the same level of investment as your application code Stop-the-Line Commitment Copyright © 2014 RGCG, LLC 50
  • 28. 26 Communication Leadership Vision High-level Plans, Strategic sharing with your teams Leadership collaboration (Development + QA) Intent to doggedly pursue automation Information Radiators Roadmaps & Product Backlogs Sprint & Release Reviews Even though it’s hard to show “working software” Let the “process” transparently communicate your progress, impediments, plans, challenges Copyright © 2014 RGCG, LLC 51 Let’s end with… Agile Automation Strategy Based on what you’ve heard, discussed, learned Get together in “pairs” and chat about this for 20 minutes. List your strategic approaches. Then leverage FFA to capture your driving forces FOR and AGAINST moving towards Agile Automation Most importantly, focus on strategies to overcome your obstacles. Then we’ll gather your results Copyright © 2014 RGCG, LLC 5252
  • 29. 27 Copyright © 2014 RGCG, LLC 5353 Copyright © 2014 RGCG, LLC Wrap-up THANK YOU! I hope I’ve added to your previous assumptions and understanding Inspired you to change your view towards Automation ROI and investment Introduced you to models for attacking Agile Automation Strategy and ROI Final questions or discussion? 5454
  • 30. 28 Contact Info Bob Galen Principal Consultant, RGalen Consulting Group, L.L.C. Experience-driven agile focused training, coaching & consulting Cell: (919) 272-0719 bob@rgalen.com www.rgalen.com bgalen@velocitypartners.net www.velocitypartners.net Blogs Project Times - http://www.projecttimes.com/robert-galen/ BA Times - http://www.batimes.com/robert-galen/ Podcast on all things ‘agile’ - http://www.meta-cast.com/ 55Copyright © 2014 RGCG, LLC 55 References Copyright © 2014 RGCG, LLC 56
  • 31. 29 Links http://www.agileengineeringdesign.com/2012/01/7- deadly-sins-of-automated-software-testing/ Link to PDF of Pillar-1 chapter Links to “old” STP 3-part automation series Link to Mary’s – Agile Test Manager article Copyright © 2014 RGCG, LLC 57 Open Source Tools Unit Level x-Unit Junit, nunit, phpunit, ATDD FitNesse, Robot Framework BDD Cucumber, JBehave UI Selenium, Watir, HP-UTF Copyright © 2014 RGCG, LLC 58
  • 32. 30 …DD much from the XP space TDD - Test Driven Development Test-first; Unit Tests as a design aid Debate around creating the unit tests “first” ATDD - Acceptance Test Driven Development User Story – Acceptance Tests Executable Requirements BDD - Behavior Driven Development jBehave, Cucumber; Gherkin – Given, When, Then More useful phrasing Tests as functional documentation Product Owners, Customer – writing tests Copyright © 2014 RGCG, LLC 59 Agile Testing Quadrants Brian Marick; Lisa Crispin & Janet Gregory Copyright © 2014 RGCG, LLC 60 Exploratory testing Scenarios Usability testing UAT Alpha / Beta Unit tests Component tests API tests Functional tests Story tests Examples Prototypes Simulations Performance testing Load testing Security testing Non-functional requirements Q1 Q2 Q3 Q4 Automated & Manual Automated & Manual Manual Automation, Tools, and Manual Business Facing Technology Facing SupportingtheTeam CritiquetheProduct