Agile development has evolved into a lifecycle that not only affects the IT department but the overall business as well. Forward-thinking enterprises recognize this and benefit from the software efficiency that agile development delivers. Through real-world examples, Jonathan Thorpe explains how enterprises can improve their agile success. Discover how successful global enterprises are applying the principles of agile development beyond just software development to a level where it affects entire business groups. Jonathan describes the evolution of agile and discusses why organizations are feeling growing pains as the methodology grows from the IT department to the business level. Learn how agile methodologies can be applied to business analysis, release management, and other IT processes to ensure applications are being delivered to customers on time and on budget. Are you ready to ensure your entire organization is truly agile?

1.
AW10
Session
6/5/2013 3:45 PM
"The Evolution of Agile:
Dealing with the Growing Pains"
Presented by:
Jonathan Thorpe
Serena Software
Brought to you by:
340 Corporate Way, Suite 300, Orange Park, FL 32073
888‐268‐8770 ∙ 904‐278‐0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com

2. Jonathan Thorpe
Serena Software
DevOps Evangelist Jonathan Thorpe specializes in all things DevOps and continuous delivery at Serena
Software (www.serena.com). With more than ten years of experience in high-tech, Jonathan has worked
in numerous areas related to R&D and business development. Prior to Serena Software, Jonathan
worked as a systems analyst at Electric Cloud, specializing in DevOps-related solutions, and at Gemcom
Software, leading a team of experts in builds, installation software, virtualization, and other technologies
to maintain and improve the development processes. Jonathan has presented at the “Agile Comes To
You” seminar series with Rally and AccuRev and at the Electric Cloud customer summit.

3. Serena Software
The Evolution of Agile
Dealing with the Growing Pains
Jonathan Thorpe, DevOps Evangelist
Agile: The Need for Speed
2
Copyright © 2010 Serena Software, Inc.
SERENA SOFTWARE INC.
09
Nov 2011

4. Serena Software
An Agile Cautionary Tale
Increasing Volume of Demand
• Application backlog
• Business insight & visibility
Development
• Agile meets traditional
• Manual interoperability
• Silo tools & processes
Release Bottleneck
• Traceability & compliance demands
• Manual release processes don’t scale
3
SERENA SOFTWARE INC.
Agile Speed Bumps
Upstream Visibility & Insight
• Better Demand Management
• Persona based Dashboards/KPIs
Persona-based
Agile is not just Development
• Orchestrate silo tools & processes
• Automate build, test & deploy
Release Automation
• Better Release Management processes
• Release Planning, Control and Visibility
4
Copyright © 2010 Serena Software, Inc.
SERENA SOFTWARE INC.

5. Serena Software
Orchestrated Agility
IT Services
Service
Request
Demand
Business
P
R
O
PROCESS
C
E
S
S
Fulfill
Deploy
Develop
IT Apps
5
SERENA SOFTWARE INC.
Orchestrated Agility Benefits
$
6
Copyright © 2010 Serena Software, Inc.
50% faster delivery
50% more releases
$3M annual savings
SERENA SOFTWARE INC.
IT

6. Serena Software
4 Steps to Orchestrated Agility
1. Orchestrate Demand
to Deployment
3. Orchestrate Dev +
Ops
p
1
R
3
2
4
2. Development with
Agility
7
4. Orchestrate Visibility
and Insight
SERENA SOFTWARE INC.
Roadmap to Orchestrated Agility:
ALM Reference Architecture
Technical vision for Orchestrated IT
Blueprint documenting Orchestrated Solution Architecture
Best practice guidance for services, customer configurations,
and extensions
8
Copyright © 2010 Serena Software, Inc.
SERENA SOFTWARE INC.

7. Serena Software
Step 1: Orchestrating End-to-End Agility
ALM Dashboard & Reports
40% faster development
Requirements
Management
Development
Management
Dim RM
ZMF
Dim CM
Aldon LM
Release
Management
Control
Vault
Automation
Service Ctr
Quality Ctr
9
90% faster requirements
6x
SBM
Clarity PPM
50% lower costs
less rework
SharePoint
SERENA SOFTWARE INC.
Step 2: Orchestrating Development with Agility
ALM Dashboard & Reports
$600K business agility
Requirements
Management
Development
Management
Dim CM
Release
Management
Control
Vault
Automation
10
Copyright © 2010 Serena Software, Inc.
Rally
90% backlog reduction
10x
SBM
Doors
50% lower dev costs
Quality Ctr
SharePoint
SERENA SOFTWARE INC.
releases

8. Serena Software
Step 3: Orchestrating Dev & Ops
DML
Project & Enhancement
Requests
App Releases
Development Manager
Demand Manager
Biz user
Defect Fix
Request
Ops Change
Requests
Incidents
Release Manager
Infrastructure
Changes
Prod
CMDB
Service Manager
11
SERENA CONFIDENTIAL
Step 4: Orchestrate Visibility & Insight
Across All Tools
Out of the Box
Drill down to source data,
including third party tools
third-party
Pre-configured dashboards
and metrics
Data + Process
Flexible & Easy
See both development data &
process metrics
Customize views, charts, report
publication & more
12
Copyright © 2010 Serena Software, Inc.
SERENA SOFTWARE INC.

9. Serena Software
Orchestrate Water-Scrum-Fall Model
Agile Solution
Requirements Solution
Story
Task
Test
WI
Process Orchestration
Multiple ways and levels of granularity of integration
Best approach depends on the level of visibility and traceability needed
13
SERENA SOFTWARE INC.
Orchestrate Agility into Production
14
Copyright © 2010 Serena Software, Inc.
SERENA SOFTWARE INC.

10. Serena Software
Orchestrate IT Agility with Enterprise Visibility
15
SERENA SOFTWARE INC.
Putting The Pieces Together
Customers
DEMAND
MANGEMENT
CHANGE AND
C
G
RELEASE
Business
RevApp Analytics
Demand
Mgmt
Dev
Mgmt
Release
Automation
Release
Mgmt
Change
Mgmt
Release
Update
PROCESS
Dev
Request
Dev
CONTINUOUS
DELIVERY
16
Copyright © 2010 Serena Software, Inc.
SERENA SOFTWARE INC.
Ops

11. Serena Software
4 Signs You’re Orchestrating Agility
Orchestrate
Demand to
Deployment
Orchestrate Development
with Agility
Orchestrate
Dev + Ops
Orchestrate Visibility
and Insight
17
SERENA SOFTWARE INC.
Thank You!
Jonathan Thorpe
jthorpe@serena.com
@jonathan_thorpe
Copyright © 2010 Serena Software, Inc.