DMI Walkthrough

1. Digital Maturity Index (DMI)

2. What is DMI?
Digital Maturity Index (DMI)

3. DMI is a methodology that measures your digital maturity.
It allows you to define your maturity level, see where you
are compared to other companies, and determine where
you aim to go.
DMI offers you a list of recommendations to help you set
and clarify your digital transformation roadmap.

4. DMI breaks down digital maturity into six components.
Maturity at each dimension and the relationship between them provide your overall digital maturity.
governance
Administration
Performance
Analytics
innovation
customer
operations
Processes
Industry 4.0
Analytics
people
technology
digital
maturit y
index
Offerings
Experience
Analytics
Capabilities
Culture
Analytics
Idea Management
Expansion
Culture
Applications
Infrastructure
Data & Analytics

5. How does DMI work?
Digital Maturity Index (DMI)

6. Executive Dashboard
Maturity Scores
Comparison
Prioritised
Recommendation
s
Company executives are encouraged
to share knowledge and opinions on
every topic.
Vibrant discussions lead to awareness
and alignment.
A maturity score is assigned for every
topic - to feed into the Executive
Dashboard.
6 Sessions
For each one of the six dimensions, a 3-hour session is run to discuss 20-25 topics.
Certain topics, particularly on the operations and customer dimensions, are crafted based on the sector.

7. Below is a sample of topics discussed in each session.
People who are responsible for, accountable for, knowledgeable about or impacted by the topics are encouraged and welcome to
participate in the relevant sessions.
Customer
• Customer Experience Strategy
• Customer Experience Team
• Products & Services
• Business Model
• Experience
• Channels
• Design
• Personalization
• Customer Data & Analytics
People
• HR / People Strategy
• HR / People Team
• Way of Working
• Management Style
• Skills Inventory
• Employee Experience
• People Data & Analytics
Operations
• Operations Strategy
• Supply Chain
• Logistics (Inbound / Outbound / Warehouse)
• Procurement and Purchasing
• Quality
• Integration
• Traceability
• Operations Data & Analytics
Technology
• Technology Strategy
• Applications
• Integration
• Development
• Security
• Resilience
• Data Governance
• Business Intelligence
Innovation
• Innovation Strategy
• Innovation Team
• Innovation Governance
• Culture
• Idea Management
• Ecosystem Capabilities
Governance
• Corporate Performance Management
• Digital Leadership
• Performance Metrics
• Budget
• Cash Flow
• Financials
• Risk Management & Compliance
• Dashboards & Analytics
• Sustainability

8. Here’s how the sessions look like.
After onboarding and introduction, topics are discussed. A current maturity score and a target maturity score are assigned for each topic.
Supporting notes are recorded.
We have a one-
size-fit-all
approach.
We can tailor offers
based on segments.
We can tailor offers based
on micro-segments.
We can tailor offers based on
the individual.
We are very confident at making the right
offer to the right person at the right time
thru the right channel.
1 2 3 4 5
Digital Maturity Index > Customer Session > Offerings > Personalisation
Onboarding &
Introduction
Foundation Offerings Experience Analytics
T
T + 2 years
2.8
3.5
Notes
DMI
by digitopia
<Your
Logo>

9. Here’s how the sessions look like.
After onboarding and introduction, topics are discussed. A current maturity score and a target maturity score are assigned for each topic.
Supporting notes are recorded.
Production
machinery are
operated
manually.
Production data can be
monitored by systems.
Production lines are
operated by operators but
directed by systems.
Production lines and data are
in sync real-time with shop
floor control systems.
Production lines are managed by and feed
data into production control systems.
1 2 3 4 5
Digital Maturity Index > Operations Session > Processes > Shop Floor Control
Onboarding &
Introduction
Foundation Processes Industry 4.0 Analytics
T
T + 2 years
2.5
3.0
Notes
DMI
by digitopia
<Your
Logo>

10. Here’s how the sessions look like.
After onboarding and introduction, topics are discussed. A current maturity score and a target maturity score are assigned for each topic.
Supporting notes are recorded.
We have rigidly
defined
working hours
and places.
We have some flexibility
for working hours and
places.
We offer a diverse range of
"flexible works schemes."
We have no working hours or
places; contribution is what
matters.
We are "self-managing" across the
enterprise. It works very efficiently.
1 2 3 4 5
Digital Maturity Index > People Session > Culture > Flexible Working
Onboarding &
Introduction
Foundation Capabilities Culture Analytics
T
T + 2 years
2.5
3.0
Notes
DMI
by digitopia
<Your
Logo>

11. What does DMI provide you?
Digital Maturity Index (DMI)

12. Executive Dashboard
Maturity Scores
Comparison
Prioritised
Recommendation
s
Company executives are encouraged
to share knowledge and opinions on
every topic.
Vibrant discussions lead to awareness
and alignment.
A maturity score is assigned for every
topic - to feed into the Executive
Dashboard.
6 Sessions
After the sessions are completed, an Executive Dashboard is produced.
It includes your current and target maturity scores, comparison against other companies and a list of recommendations to guide you on your
digital transformation journey.

13. mip.digitopia.co/welcome
The Maturity Index Platform (mip.digitopia.co) is the gateway to your Executive Dashboard.
You log in with your password, granted to you by Digitopia, and your company e-mail to access the DMI outputs.
Maturity Index Platform
Please enter your company e-mail and password.
company e-mail
password
Proceed
Forgot my password

14. mip.digitopia.co/welcome
The Maturity Index Platform (mip.digitopia.co) is the gateway to your Executive Dashboard.
You log in with your password, granted to you by Digitopia, and your company e-mail to access the DMI outputs.
My Dashboard
Maturity Index Platform
Welcome to the Maturity Index Platform.
My Profile

15. mip.digitopia.co/mydashboard/currentstate/123546
Here’s how the your Dashboard looks like.
It shows your Current State including breakdown by dimension and a comparison against other companies...
*Includes the assessment of 100 companies through 2020 across financial services, automotive, and retail.
pdf

16. mip.digitopia.co/mydashboard/targetstate/123546
… Your Target State, including breakdown by dimension and a comparison against other companies’ targets...
*Includes the assessment of 100 companies through 2020 across financial services, automotive, and retail.
pdf

17. mip.digitopia.co/mydashboard/recommendations/123546
… and a List of Recommendations, broken down by urgency, importance and resource need.
1
2
3
4
5
6
7
8
9
10
11
12
13
14 15
# Initiative CAPEX OPEX/ yr.
Man-
day
Contribution*
1
Systems and Process
Integration
$$ $ 0.50
2 Data Governance Program $ $ 0.40
3 Business Intelligence Task
Force
$$ $ 0.30
4
Automation and Integration
Roadmap
$$ $ 0.45
5
Traceability & Connectivity
Task Force $$ $ 0.35
6 Leadership Development - $ 0.35
7 Recruitment Processes - $ 0.30
8 New Ways of Working /
Reskilling / Upskilling
$ - 0.45
9
Customer Analytics
Roadmap
$$ $ 0.50
10
Customer Analytics
Capabilities
- $ 0.35
11 Design Studio $$ $ 0.25
12
Innovation Team
Empowerment
$ $ 0.60
13 Idea Management Platform $ $ 0.40
14 Innovation Center $$ $ 0.90
15 Dashboard and Report
Automation Task Force
$ $ 0.75
2.8
Customer Operations People Technology Innovation Governance
4.0 3.4 4.5 2.9 3.8 3.1 4.0 2.3 3.6 3.5 3.9
3.0
Overall
4.2
t t +2 t t +2 t t +2 t t +2 t t +2 t t +2 t t +2
List of Initiatives
*Approximate contribution to the relevant Dimension when the initiative is up and running.
Most initiatives are interrelated; their coexistence and harmonious functioning contribute
to the maturity across dimensions.
x-axis: Urgency y-axis: Importance Resource Need
Current State
Digital Maturity Index
by digitopia Target State Recommendations <Your Logo>
pdf

18. mip.digitopia.co/mydashboard/customer/123546
Your Dashboard includes details for each Dimension, including your strongest and weakest areas as well as detailed evaluations.
Download function allows you to extract all pages into a pdf report.
pdf

19. Digital Maturity Index (DMI)
DMI.
Progress, assured.