SlideShare ist ein Scribd-Unternehmen logo
1 von 28
HERE WE DON’T GO AGAIN!
HOW TO NOT FAIL IN YOUR CHANGE
INITIATIVES THIS TIME!
Dr. Sue Ebbers
LuminEssence Change by Design
October 16, 2013
QUESTIONS WE‟LL ANSWER TODAY
1.

2.

3.

WHY is my organization failing to change (and
what can I do about it?)?
We are SO stuck in our department – how do we
get „unstuck‟?
EVERYONE knows we need to change…but how
do we get everyone on board to actually DO
it????
WHY IS MY ORGANIZATION FAILING TO
CHANGE?
Three

Reasons

You are not solving the real problem.
 Your leadership isn‟t leading.
 People are fuzzy about the change process
(including, and especially, leadership!).

Current
Result

Desired
Result

Gap In Results

YOU MUST SOLVE THE REAL PROBLEM

The Real
Problem!
Current
Result

Desired
Result

Gap In Results

YOU MUST SOLVE THE REAL PROBLEM?

The Real
Problem!
Current
Result

Desired
Result

Gap In Results

YOU MUST SOLVE THE REAL PROBLEM?

The Real
The Real
Problem!
Problem!
YOUR LEADERS MUST BE COURAGEOUS!
YOUR LEADERS MUST BE COURAGEOUS!
 Do



it right.

Don‟t demand overnight
changes. That‟s just …
well… wrong!

 Be

in the boat with your
team


“Do as I do – AND as I
say”.

 Stay

the course.
UNDERSTAND
CHANGE BEFORE
YOU TRY TO
CHANGE THINGS!
THERE ARE FIVE STAGES OF CHANGE…

2 ½ Stages
are Invisible!

Changing
Consistently!

Changed At
Least Six
Months!

Determined
to Change
Thinking
About
Changing…
Not
Going to
Change!

Change Can
Happen Even If You
Don‟t See It!
MOTIVATION:
COMMITMENT PLUS NECESSARY EFFORT
FIRST AND SECOND ORDER CHANGE
FIRST AND SECOND ORDER CHANGE
FIRST AND SECOND ORDER CHANGE
FIRST AND SECOND ORDER CHANGE
 Beliefs

drive attitudes and
behavior!
“People learn when
events violate their
expectations.

 Watson:

“People change when
that violation matters to them
enough to do something about
it!”

 Ebbers:
WILLPOWER
INERTIA = PERSISTENCE
INERTIA = PERSISTENCE
LEARN FROM FAILURE
LEARN FROM FAILURE
ADDRESS RESISTANCE…
ADDRESS RESISTANCE …
ADDRESS RESISTANCE RESPECTFULLY!
STUCK???
IT‟S NOT YOUR PEOPLE (USUALLY)!

More than 90% of the Time:
Culture and Processes are the
Problem!
HOW TO GET
PEOPLE READY TO
CHANGE
(Talk to them and treat them like adults)…
RECAP
THANK YOU FOR YOUR TIME!
Dr. Sue Ebbers, CEO
LuminEssence Change by Design
ebbers@changebydesign.us
850.445.6303

Weitere ähnliche Inhalte

Andere mochten auch

Andere mochten auch (6)

Building a Milestone Plan
Building a Milestone PlanBuilding a Milestone Plan
Building a Milestone Plan
 
A working change management framework
A working change management frameworkA working change management framework
A working change management framework
 
Interactive & Collaborative Communication V002
Interactive & Collaborative Communication V002Interactive & Collaborative Communication V002
Interactive & Collaborative Communication V002
 
Change Management Framework
Change Management FrameworkChange Management Framework
Change Management Framework
 
Building Your Own Change Management Framework
Building Your Own Change Management FrameworkBuilding Your Own Change Management Framework
Building Your Own Change Management Framework
 
Debunking the myths of organizational change management
Debunking the myths of organizational change managementDebunking the myths of organizational change management
Debunking the myths of organizational change management
 

Ähnlich wie 2013 Education Symposium & Expo - How Not to Fail in Your Change Initiatives

Change management for mongol content
Change management for mongol contentChange management for mongol content
Change management for mongol content
Ggundegee
 
Leadership Development - The Compound Effect by Darren Hardy
Leadership Development - The Compound Effect by Darren HardyLeadership Development - The Compound Effect by Darren Hardy
Leadership Development - The Compound Effect by Darren Hardy
Chad Campbell
 
Smart up your delegation2
Smart up your delegation2Smart up your delegation2
Smart up your delegation2
QuinsonThomas
 
Smart up your delegation
Smart up your delegationSmart up your delegation
Smart up your delegation
QuinsonThomas
 
Impact your world ppt
Impact your world pptImpact your world ppt
Impact your world ppt
AIESEC EAN
 
Main content areaDont try to change anyone and eight other wa.docx
Main content areaDont try to change anyone and eight other wa.docxMain content areaDont try to change anyone and eight other wa.docx
Main content areaDont try to change anyone and eight other wa.docx
infantsuk
 
Sales DM Development - 13 Fatal Flaws of Leadership by Steven Brown
Sales DM Development - 13 Fatal Flaws of Leadership by Steven BrownSales DM Development - 13 Fatal Flaws of Leadership by Steven Brown
Sales DM Development - 13 Fatal Flaws of Leadership by Steven Brown
Chad Campbell
 

Ähnlich wie 2013 Education Symposium & Expo - How Not to Fail in Your Change Initiatives (20)

25 Habits for a Disruptive World
25 Habits for a Disruptive World25 Habits for a Disruptive World
25 Habits for a Disruptive World
 
Roadblocks: Managing to Engage, Involve, Innovate and Motivate
Roadblocks: Managing to Engage, Involve, Innovate and MotivateRoadblocks: Managing to Engage, Involve, Innovate and Motivate
Roadblocks: Managing to Engage, Involve, Innovate and Motivate
 
Change management for mongol content
Change management for mongol contentChange management for mongol content
Change management for mongol content
 
Okhr 2016v1
Okhr 2016v1Okhr 2016v1
Okhr 2016v1
 
Scalable Leadership by Innoduel
Scalable Leadership by InnoduelScalable Leadership by Innoduel
Scalable Leadership by Innoduel
 
Leadership Development - The Compound Effect by Darren Hardy
Leadership Development - The Compound Effect by Darren HardyLeadership Development - The Compound Effect by Darren Hardy
Leadership Development - The Compound Effect by Darren Hardy
 
Lean Startup and Your Career: Using Lean Principles to Find and Get Your Drea...
Lean Startup and Your Career: Using Lean Principles to Find and Get Your Drea...Lean Startup and Your Career: Using Lean Principles to Find and Get Your Drea...
Lean Startup and Your Career: Using Lean Principles to Find and Get Your Drea...
 
Smart up your delegation2
Smart up your delegation2Smart up your delegation2
Smart up your delegation2
 
Smart up your delegation
Smart up your delegationSmart up your delegation
Smart up your delegation
 
Impact your world ppt
Impact your world pptImpact your world ppt
Impact your world ppt
 
Dan mezick - SUCCESS WITH AGILE: What They Don’t Tell You - Agile Maine Day 2018
Dan mezick - SUCCESS WITH AGILE: What They Don’t Tell You - Agile Maine Day 2018Dan mezick - SUCCESS WITH AGILE: What They Don’t Tell You - Agile Maine Day 2018
Dan mezick - SUCCESS WITH AGILE: What They Don’t Tell You - Agile Maine Day 2018
 
All hands meeting - introductory
All hands meeting - introductoryAll hands meeting - introductory
All hands meeting - introductory
 
Win or Lose---What Not to Do. Common Job Search Myths and Errors By Greg Davi...
Win or Lose---What Not to Do. Common Job Search Myths and Errors By Greg Davi...Win or Lose---What Not to Do. Common Job Search Myths and Errors By Greg Davi...
Win or Lose---What Not to Do. Common Job Search Myths and Errors By Greg Davi...
 
Create a Future of Your Own Design
Create a Future of Your Own DesignCreate a Future of Your Own Design
Create a Future of Your Own Design
 
Process Matters
Process MattersProcess Matters
Process Matters
 
Transform Your Habbits
Transform Your HabbitsTransform Your Habbits
Transform Your Habbits
 
Your Official Guide to The Future of Work
Your Official Guide to The Future of WorkYour Official Guide to The Future of Work
Your Official Guide to The Future of Work
 
Main content areaDont try to change anyone and eight other wa.docx
Main content areaDont try to change anyone and eight other wa.docxMain content areaDont try to change anyone and eight other wa.docx
Main content areaDont try to change anyone and eight other wa.docx
 
Motivation
Motivation Motivation
Motivation
 
Sales DM Development - 13 Fatal Flaws of Leadership by Steven Brown
Sales DM Development - 13 Fatal Flaws of Leadership by Steven BrownSales DM Development - 13 Fatal Flaws of Leadership by Steven Brown
Sales DM Development - 13 Fatal Flaws of Leadership by Steven Brown
 

Mehr von Tallahassee Society of Association Executives

Mehr von Tallahassee Society of Association Executives (12)

The State of Tourism - VisitFlorida
The State of Tourism - VisitFloridaThe State of Tourism - VisitFlorida
The State of Tourism - VisitFlorida
 
Membership Recruitment & Retention
Membership Recruitment & RetentionMembership Recruitment & Retention
Membership Recruitment & Retention
 
Business Intelligence and Knowledge Management
Business Intelligence and Knowledge ManagementBusiness Intelligence and Knowledge Management
Business Intelligence and Knowledge Management
 
Workplace Attitude and Efficiency - Eye on the Prize
Workplace Attitude and Efficiency - Eye on the PrizeWorkplace Attitude and Efficiency - Eye on the Prize
Workplace Attitude and Efficiency - Eye on the Prize
 
Got Interns?
Got Interns?Got Interns?
Got Interns?
 
2013 Education Symposium & Expo - How to Reshape Your Message for the Digital...
2013 Education Symposium & Expo - How to Reshape Your Message for the Digital...2013 Education Symposium & Expo - How to Reshape Your Message for the Digital...
2013 Education Symposium & Expo - How to Reshape Your Message for the Digital...
 
2013 Education Symposium & Expo - You Need to Talk to Members to Retain Them
2013 Education Symposium & Expo - You Need to Talk to Members to Retain Them2013 Education Symposium & Expo - You Need to Talk to Members to Retain Them
2013 Education Symposium & Expo - You Need to Talk to Members to Retain Them
 
2013 Education Symposium & Expo - 10 Simple Tips for Effective Membership Mar...
2013 Education Symposium & Expo - 10 Simple Tips for Effective Membership Mar...2013 Education Symposium & Expo - 10 Simple Tips for Effective Membership Mar...
2013 Education Symposium & Expo - 10 Simple Tips for Effective Membership Mar...
 
2013 Education Symposium & Expo - Writing Right
2013 Education Symposium & Expo - Writing Right2013 Education Symposium & Expo - Writing Right
2013 Education Symposium & Expo - Writing Right
 
2013 Education Symposium & Expo - The Social Spill: What Organizations Can Le...
2013 Education Symposium & Expo - The Social Spill: What Organizations Can Le...2013 Education Symposium & Expo - The Social Spill: What Organizations Can Le...
2013 Education Symposium & Expo - The Social Spill: What Organizations Can Le...
 
2013 Education Symposium & Expo - Think Like A Franchise
2013 Education Symposium & Expo - Think Like A Franchise2013 Education Symposium & Expo - Think Like A Franchise
2013 Education Symposium & Expo - Think Like A Franchise
 
2013 Education Symposium & Expo - Reducing Stress through More Effective Comm...
2013 Education Symposium & Expo - Reducing Stress through More Effective Comm...2013 Education Symposium & Expo - Reducing Stress through More Effective Comm...
2013 Education Symposium & Expo - Reducing Stress through More Effective Comm...
 

Kürzlich hochgeladen

Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
allensay1
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
ZurliaSoop
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 
Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
Nauman Safdar
 

Kürzlich hochgeladen (20)

PHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation FinalPHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation Final
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
 
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTSDurg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
 
New 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck TemplateNew 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck Template
 
HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
 
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
 
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024
 
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGParadip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 

2013 Education Symposium & Expo - How Not to Fail in Your Change Initiatives

Hinweis der Redaktion

  1. You know most of these things –somewhere along the way, someone told you that you were wrong!
  2. You know most of these things –somewhere along the way, someone told you that you were wrong!