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The Danish Experiences in Developing and Using National Quality Registries
1. The Danish Experiences in Developing and Using
National Quality Registries
Jan Mainz
Professor, Director, MD., Ph.D., MPA
2. Jan Mainz
• M.D., Ph.D., MPA
• Professor of Health Services Research and Quality
Improvement, Aalborg University Hospital
• Director, Psychiatry Region NorthDenmark
• Affiliated Professor, University of Haifa, Israel
• Affiliated Professor of University of Southern
Denmark
• Member, OECD Health Care Quality Indicator Expert
Group
• Member of WHO Strategic Planning Group on Quality
and Patient Safety
3. The Danish Healthcare system
• The Danish Health Care System is mainly
public owned and run
• The public health care services is financed by
taxes
• It is a fundamental principle, that all citizens
should have free and equal access to health
care services
• Freedom of choice of hospitals and general
practitioner
4. Denmark has unique opportunies for
quality measurement and benchmarking
• Denmark has Unique Personal Identifier
(UPI)
• Denmark has developed Health and National
Quality Registries
5.
6.
7. National quality improvement initiatives
• National clinical guidelines
• National clinical quality registries (databases)
• National patient satisfaction surveys in somatic
and psychiatic hospital and ambulatory care
• National relatives satisfaction surveys in psychiatic
hospital and ambulatory care
• National Agency for Patients` Rights and
Complaints and reporting of Adverse Events
• The Danish Health Quality Programme
• Public disclosure of quality of care data
8. Public disclosure of quality of care data
• The Danish e-health portal, sundhed.dk, is a
public, internet based portal that collects and
distributes health care information and
information on the quality of care,
• including waiting times at all hospitals and ratings
of hospitals, departments and clinical units among
the Danish residents and health care professionals
• At country, regional and hospital level
9. DK Clinical Quality Registries - Mission
• Improving prevention, diagnostics, treatment and
rehabilitation Improvement
• Documentation for clinical governance and
organisational priority setting Management/
Accountability
• Information for citizens and patients
Transparency
• Research infrastructure Innovation
10. Danish Clinical Registries - framework
• Mandated by law
• Mandatory national coverage (Record completeness)
• Contain information about individual patients
• Fulfilment of national criteria for functionality, data safety and
methodology
• Clinical ownership of and responsibility for content and analysis and
interpretation and ACTION (professional board for each registry)
• Financed by the Regions
• Information can be used for surveillance and improvement of
quality (and research)
• Provide accountability and transparency
11. The history of clinical quality registries
• 1976 First national registry (breast cancer)
• 2000 The National Indicator Project (10 diseases)
• 2010 Quality Improvement Programme (RKKP)
established
• 70 clinical registries
• Public funding
• Measuring the quality of care
• Public disclosure
12. Capture of relevant
data or direct
reporting by
responsible
clinicians
Clinical Registry
Real or virtual
Data analyses by
clinical
epidemiologists
Data transmission
via Internet
Clinical activities and
data registration Monthly/quarterly feedback to all
clinical departments and MIS
Feedback of risk adjusted data
once a year
National clinical audit -
or
Regional clinical audit
– or…
Quality
improvement
Important phases in the Danish Clinical Registries
Public release
13. Basic principles – Professional
ownership
• Health professionals develop evidence
based standards and indicators for major
diseases
• Health professionals assess and interpret
results before public release of data
• Based on scientific and transparent methods
17. Lung cancer survival rates 2003-2011
• 1 year survival 36,6 – 42,7 %
• 2 years survival 19,8 – 24,3 %
• 5 years survival 9,8 – 12,0 %
18. Improving the quality of schizophrenia
care in Denmark 2004-2014
Source:
1. Jørgensen M. Mainz J. Nordentoft M. Voldsgaard I. Johnsen SP. Improving quality of care
among patients hospitalized with schizophrenia: A nationwide initiative . 2015:
Psychiatric Services
19. 01
Proportion
2004
2005
2006
2007
2008
2009
2010
2011
Year
Psychopathology; specialist
01
Proportion
2004
2005
2006
2007
2008
2009
2010
2011
Year
Psychopathology; interview
01
Proportion
2004
2005
2006
2007
2008
2009
2010
2011
Year
Cognitive function
01
Proportion
2004
2005
2006
2007
2008
2009
2010
2011
Year
Social worker
01
Proportion
2004
2005
2006
2007
2008
2009
2010
2011
Year
Antipsychotic treatment
01
Proportion
2004
2005
2006
2007
2008
2009
2010
2011
Year
Contact with relatives
01
Proportion
2004
2005
2006
2007
2008
2009
2010
2011
Year
Psychoeducation
01
Proportion
2004
2005
2006
2007
2008
2009
2010
2011
Year
Professional support
01
Proportion
2004
2005
2006
2007
2008
2009
2010
2011
Year
Psychiatric aftercare
01
Proportion
2004
2005
2006
2007
2008
2009
2010
2011
Year
Ongoing contact
01
Proportion
2004
2005
2006
2007
2008
2009
2010
2011
Year
Suicide risk assessment
01
Proportion
2004
2005
2006
2007
2008
2009
2010
2011
Year
Overall quality of care
RESULTS – INDIVIDUAL INDICATORS 2004 -
2011
20. The lessons from Denmark
• The quality of care can be improved in a public
health care system
• No economic incentives
• But involvement and ownership of health
professionals
• Increasing political and management focus
• Transparency and accountability
• Danish Clinical Registries is part of the new
Danish Quality Program
21. CONCLUSION
The Quality of care has improved
substantially since systematic
monitoring and auditing was initiated in
Denmark.
26. Inequalities: Time of admission and
stroke mortality
Ref.: Kristiansen NS. Stroke. 2014;45:3663-9.
27. All criminal offences Nonviolent Violent
Total received
processes of
care, %
HR 95 CI HR 95 CI HR 95 CI
< 50 Reference Reference Reference
50-74 0.99 0.86-1.14 1.12 0.93-1.36 0.90 0.76-1.07
>= 75 0.86 0.75-0.99 0.93 0.76-1.14 0.81 0.68-0.97
Quality and Criminal incidents
Kilde: Gjørup Pedersen, C.; Olrik Wallenstein Jensen, S.; Paaske Johnsen, S.;
Nordentoft, M.; Mainz, J.: Processes of in-hospital psychiatric care and subsequent
criminal behaviour among patients with schizophrenia: A national population-based
follow-up study, The Canadian Journal of Psychiatry, 2013
28. Quality of care for medical comorbidities
among patients with schizophrenia
A Danish nationwide perspective
PhD defense by Mette Jørgensen
AALBORG UNIVERSITY HOSPITAL
PSYCHIATRY
Quality of care for medical comorbidities
among patients with schizophrenia
A Danish nationwide perspective
PhD defense by Mette Jørgensen
29. What the literature indicates regarding the medical
consequences of schizophrenia
• Excess mortality
• Excess morbidity
• Unfavorable lifestyle behaviors
• Insufficient care for medical comorbidities
30. Excess mortality in patients with schizophrenia
• Equivalent to a 10-20 years shortened life
expectancy than the general population
Brown S., Br J Psychiatry 1997
Crump C. et al., Am J Psychiatry 2013
Laursen TM. Schizophrenia Research 2011
31. Summary of all findings
• Small differences in the quality of diabetes,
heart failure and COPD care between
patients with and without schizophrenia
• Predictors of poor medical care included
patient- and system-related factors
• High mortality rates of heart failure and
COPD among patients with schizophrenia
32.
33. OECD review 2013
• Denmark is rightly seen as a pioneer in health care quality
initiatives among OECD countries. Over many years, it has
developed a sophisticated array of quality assurance
mechanisms.
• Denmark has impressive quality monitoring and
improvement initiatives.
• It has extensive databases on the processes and outcomes
of care.
• It can also boast many local clinical guidelines, national
guidelines and standards developed as part of disease
management programmes and pathways.
Source:
1. OECD reviews of Health Care Quality. Denmark. Raising Standards, OECD 2013.
34. OECD review 2013
• Primary care is a particular area of concern.
• At present, the lack of data on primary care
activity, compared to other health care sectors,
makes it difficult to know how effectively GPs
and other primary care professionals are
meeting community health care needs.
Source:
1. OECD reviews of Health Care Quality. Denmark. Raising Standards, OECD 2013.
35. JAN MAINZ
PROFESSOR - DIRECTOR -
MD - PHD - MPA
M: JAN.MAINZ@RN.DK
T: +45 25 57 90 33
35