3. Introduc)on
With
the
way
informa)on
technology
evolves,
you
could
find
many
different
trends
that
may
change
the
way
business
is
done
across
the
world.
Among
all
these
changes,
3
trends
seem
to
be
at
the
forefront
of
the
informa)on
technology
movement:
Cloud
compu)ng,
bring
your
own
device
(BYOD),
and
big
data.
While
these
are
by
no
means
the
only
trends
affec)ng
informa)on
technology
today,
they
can
be
considered
the
3
things
that
can
have
the
biggest
impact
on
business
over
the
next
few
years.
2013 Tech Trends
www.me)scomm.com
Page
3
4. Defini&on:
Internet-‐based
compu2ng
in
which
large
groups
of
remote
servers
are
networked
so
as
to
allow
sharing
of
data-‐processing
tasks,
centralized
data
storage,
and
online
access
to
computer
services
or
resources.
CHAPTER 1:
Cloud Computing
2013 Tech Trends
www.fidelity.com
Page
4
5. According
to
an
ar)cle
by
InfoWorld,
there
are
7
key
areas
of
cloud
compu)ng:
1. SaaS:
This
type
of
cloud
compu)ng
delivers
a
single
applica)on
through
the
browser
to
thousands
of
customers
using
a
mul)tenant
architecture.
On
the
customer
side,
it
means
no
upfront
investment
in
servers
or
soNware
licensing;
on
the
provider
side,
with
just
one
app
to
maintain,
costs
are
low
compared
to
conven)onal
hos)ng.
2. U)lity
compu)ng:
The
idea
is
not
new,
but
this
form
of
cloud
compu)ng
is
geQng
new
life
from
Amazon.com,
Sun,
IBM,
and
others
who
now
offer
storage
and
virtual
servers
that
IT
can
access
on
demand.
Early
enterprise
adopters
mainly
use
u)lity
compu)ng
for
supplemental,
non-‐mission-‐cri)cal
needs,
but
one
day,
they
may
replace
parts
of
the
datacenter.
3. Web
services
in
the
cloud:
Closely
related
to
SaaS,
web
service
providers
offer
APIs
that
enable
developers
to
exploit
func)onality
over
the
Internet,
rather
than
delivering
full-‐blown
applica)ons.
4. Pla@orm
as
a
service:
Another
SaaS
varia)on,
this
form
of
cloud
compu)ng
delivers
development
environments
as
a
service.
You
build
your
own
applica)ons
that
run
on
the
provider's
infrastructure
and
are
delivered
to
your
users
via
the
Internet
from
the
provider's
servers.
5.
MSP
(managed
service
providers):
One
of
the
oldest
forms
of
cloud
compu)ng,
a
managed
service
is
basically
an
applica)on
exposed
to
IT
rather
than
to
end-‐users,
such
as
a
virus
scanning
service
for
e-‐
mail
or
an
applica)on
monitoring
service.
2013 Tech Trends Page
5
6. 6.
Service
commerce
pla@orms:
A
hybrid
of
SaaS
and
MSP,
this
cloud
compu)ng
service
offers
a
service
hub
that
users
interact
with.
They're
most
common
in
trading
environments,
such
as
expense
management
systems
that
allow
users
to
order
travel
or
secretarial
services
from
a
common
plaYorm
that
then
coordinates
the
service
delivery
and
pricing
within
the
specifica)ons
set
by
the
user.
7. Internet
integra)on:
The
integra)on
of
cloud-‐based
services
is
in
its
early
days.
OpSource,
which
mainly
concerns
itself
with
serving
SaaS
providers,
recently
introduced
the
OpSource
Services
Bus,
which
employs
in-‐the-‐cloud
integra)on
technology
from
a
liZle
startup
called
Boomi.
SaaS
provider
Workday
recently
acquired
another
player
in
this
space,
CapeClear,
an
ESB
(enterprise
service
bus)
provider
that
was
edging
toward
b-‐to-‐b
integra)on.
Way
ahead
of
its
)me,
Grand
Central
-‐-‐
which
wanted
to
be
a
universal
"bus
in
the
cloud"
to
connect
SaaS
providers
and
provide
integrated
solu)ons
to
customers
-‐-‐
flamed
out
in
2005.
Today,
with
such
cloud-‐based
interconnec)on
seldom
in
evidence,
cloud
compu)ng
might
be
more
accurately
described
as
"sky
compu)ng,"
with
many
isolated
clouds
of
services
which
IT
customers
must
plug
into
individually.
On
the
other
hand,
as
virtualiza)on
and
SOA
permeate
the
enterprise,
the
idea
of
loosely
coupled
services
running
on
an
agile,
scalable
infrastructure
should
eventually
make
every
enterprise
a
node
in
the
cloud.
It's
a
long-‐running
trend
with
a
far-‐out
horizon.
But
among
big
metatrends,
cloud
compu)ng
is
the
hardest
one
to
argue
with
in
the
long
term.
(InfoWorld)
2013 Tech Trends Page
6
7. Why it Matters
As
other
technologies
such
as
BYOD
and
big
data
con)nue
to
be
adopted
at
rapid
rates,
it’s
impera)ve
that
cloud
technology
keeps
pace.
Employees
and
customers
want
access
to
more
and
more
informa)on
and
want
it
to
be
as
easy
as
possible
to
harvest
that
informa)on.
Giving
employees
and
customers
the
ability
to
access
whatever
informa)on
they
want,
whenever
they
want
it,
will
lead
to
increased
produc)vity
of
employees
and
increased
sa)sfac)on
for
customers.
According
to
a
Gartner
Vice
President,
“We
are
just
at
the
beginning
of
realizing
the
benefits
of
cloud.”
2013 Tech Trends
Issues
The
biggest
issue
associated
with
the
cloud
compu)ng
movement
is
the
issue
of
data
security.
According
to
the
Informa)on
Systems
Audit
and
Control
Associa)on
(ISACA)
ninety
percent
of
US
consumers
who
use
a
computer,
tablet
or
smartphone
for
work
ac)vi)es
feel
like
their
privacy
and
security
are
being
threatened.
Because
of
this,
business
owners
need
to
make
security
a
top
priority
when
evalua)ng
their
cloud
provider
choices.
“90%
of
US
consumers
who
use
a
computer,
tablet,
or
smartphone
for
work
ac)vi)es
feel
like
their
privacy
and
security
are
being
threatened.”
Page
7
8. What to Expect
According
to
the
Accenture
Technology
Vision
for
2013,
it
is
es)mated
that
by
2016
enterprises
will
devote
14
percent
of
their
overall
IT
spending
to
cloud,
up
from
just
5
percent
in
2011.
This
increase
in
spending
is
due
to
mul)ple
factors,
a
few
of
which
are:
Pay-‐as-‐you-‐grow
subscrip)ons:
Companies
of
all
sizes
are
embracing
cloud
technology
for
their
everyday
business
processes.
This
has
led
to
a
shiN
in
subscrip)on
models
that
allow
companies
and
individuals
to
only
pay
for
the
services
and
storage
capacity
that
they
need.
Heavier
emphasis
on
security:
As
men)oned
above,
businesses
and
consumers
share
the
common
worry
of
security
when
u)lizing
cloud
technologies.
This
worry
will
lead
cloud
providers
to
focus
stronger
than
ever
on
ways
to
increase
their
security
and
give
businesses
and
consumers
peace
of
mind.
Disaster
recovery:
Losing
precious
data
is
a
concern
of
all
businesses,
both
large
and
small.
The
ability
to
u)lize
cloud
service
to
add
another
line
of
defense
against
data
loss
will
be
one
of
the
major
draws
of
cloud
compu)ng
going
forward.
2013 Tech Trends Page
8
9. Defini&on-‐Short
for
Bring
Your
Own
Device.
A
phrase
that
has
become
widely
adopted
to
refer
to
employees
who
bring
their
own
compu2ng
devices
–
such
as
smartphones,
laptops
and
PDAs
–
to
the
workplace
for
use
and
connec2vity
on
the
corporate
network.
CHAPTER 2:
BYOD
2013 Tech Trends Page
9
10. BYOD
is
one
of
the
hoZest
trends
in
the
business
world
today.
As
technology
progresses,
workers
are
demanding
more
flexibility
from
their
employers
with
regards
to
remote
work.
In
most
industries
(especially
the
tech
industry)
organiza)ons
must
do
everything
necessary
to
aZract
and
retain
the
best
and
brightest
workers
in
order
to
stay
compe))ve.
One
way
these
organiza)ons
are
doing
this
is
by
offering
a
more
flexible
workplace
and
allowing
users
to
use
their
own
devices
at
work
as
opposed
to
company
mandated
devices.
Why it Matters
Something
from
the
infographic?
2013 Tech Trends Page
10
11. use
and
would
allow
them
to
always
have
access
to
their
work
documents
and
email
at
all
)mes.
Adop)ng
a
BYOD
policy
can
provide
many
benefits
for
organiza)ons.
Some
of
these
include:
2013 Tech Trends
Cost
Savings:
Organiza)ons
that
choose
to
allow
employees
to
bring
their
own
devices
can
realize
cost
savings
if
they
aren’t
required
to
purchase
any
equipment
at
all
for
those
employees.
Currently
60%
of
organiza)ons
s)ll
claim
their
BYOD
policy
includes
them
purchasing
the
device
for
the
employees
in
addi)on
to
paying
the
monthly
network
fees
associated
with
them.
If
organiza)ons
require
employees
to
purchase
the
devices
and
only
pay
the
monthly
fees,
they
will
be
much
more
likely
to
see
a
true
cost
savings
from
BYOD.
their
own
devices
and
would
require
a
smaller
learning
curve
for
new
workers.
In
addi)on,
a
BYOD
policy
would
allow
workers
to
work
remotely
with
liZle
effort.
BYOD
would
not
require
employees
to
carry
around
mul)ple
devices
separately
for
work
and
personal
www.workplaceflexibility.com.au
Increased
Flexibility:
As
stated
above,
BYOD
is
a
major
factor
in
providing
flexibility
to
the
workforce.
Employees
are
more
familiar
with
www.ddifo.org
Page
11
12. their
own
devices
in
some
way.
As
tech
organiza)ons
fight
for
top
talent,
BYOD
is
just
another
incen)ve
candidates
can
have
when
deciding
between
compe))ve
companies.
2013 Tech Trends
them
at
all
)mes
gives
them
the
opportunity
to
always
have
access
to
whatever
they
need,
whenever
they
need
it.
Taking
away
inhibitors
to
produc)vity
will
allow
workers
to
have
an
“office”
wherever
and
whenever
they
need
it.
ARrac)veness
to
Job
Seekers:
According
to
one
study,
44%
of
job
seekers
find
an
employer
more
aZrac)ve
if
they
let
them
use
Increased
Produc)vity:
Allowing
workers
to
have
their
devices
with
“44%
of
job
seekers
find
an
employer
more
aZrac)ve
if
they
let
them
use
their
own
device”
www.enjoyinglife.com.au
www.salesbenchmarkindex.com
Page
12
13. Data
Security:
As
with
cloud
compu)ng,
data
security
concerns
accompany
BYOD
policies.
Finding
ways
to
secure
and
monitor
employee’s
devices
without
invading
personal
privacy
is
a
tough
line
for
employers
to
walk.
Cost:
BYOD
can
be
a
cost
savings
for
organiza)ons,
but
the
60%
that
s)ll
pay
for
employee
devices
are
not
likely
to
see
much
cost
savings.
Employers
that
are
willing
to
let
employees
pay
the
bulk
of
their
device
cost
will
be
much
more
likely
to
realize
the
cost
savings
from
BYOD.
Privacy:
Employees
are
wary
of
bringing
their
own
devices
due
to
the
worry
of
privacy
invasion.
Almost
everyone
accesses
their
twiZer
and
Facebook
accounts
from
their
personal
devices,
and
giving
their
employer
access
to
their
device
can
give
employees
pause
for
concern.
Being
able
to
assure
their
workers
that
their
privacy
will
not
be
compromised
should
be
a
top
priority
for
businesses
looking
to
u)lize
BYOD.
Issues
2013 Tech Trends Page
13
15. CHAPTER 3:
Big Data
Defini&on-‐
Big
Data
is
the
massive
amounts
of
data
that
collect
over
2me
that
are
difficult
to
analyze
and
handle
using
common
database
management
tools.
2013 Tech Trends Page
15
16. Why it Matters
The
reliance
on
data
and
sta)s)cs
for
decision
making
is
something
that
is
becoming
very
popular
in
various
avenues.
From
professional
sports
to
weather
predic)ons
and
business
decisions,
massive
amounts
of
data
are
influencing
everyday
life.
Organiza)ons
specifically
are
u)lizing
big
data
to
change
the
way
they
do
business.
They
are
now
collec)ng
massive
amounts
of
data
on
their
customers.
Instead
of
relying
on
assump)ons
and
es)ma)ons
for
decisions,
businesses
can
now
iden)fy
purchasing
behavior
and
customer
preferences
beZer
than
ever
before.
This
allows
organiza)ons
to
focus
all
efforts
on
specific
areas
of
improvement
while
also
giving
them
true
valida)on
for
their
efforts.
2013 Tech Trends Page
16
17. Too
Much
Data:
The
saying
“Too
much
of
a
good
thing
isn’t
always
a
good
thing”
can
be
applied
to
big
data.
While
it
can
be
extremely
beneficial
for
businesses
to
accumulate
massive
amounts
of
data,
it
can
also
cause
more
harm
than
good
if
not
managed
correctly.
Businesses
could
poten)ally
encounter
“informa)on
overload”
and
acquire
more
data
than
they
know
what
to
do
with.
The
key
to
big
data
is
having
the
means
to
organize
the
data
and
make
sense
of
it.
Issues
2013 Tech Trends
www.cognigencorp.com
Page
17
18. Disorganized
Data
Managing
and
organizing
big
data
is
a
necessity
for
businesses
to
make
informed
and
successful
fact
based
decisions.
Because
of
this,
specialized
employees
are
needed
to
capture,
store,
organize,
mine,
and
interpret
that
data.
The
problem
organiza)ons
tend
to
run
into
is
the
lack
of
qualified
individuals
to
do
so.
Since
big
data
is
s)ll
a
newer
trend,
the
number
of
candidates
qualified
to
manage
it
all
is
s)ll
rela)vely
small.
Employees
are
learning
as
they
go
or
being
trained
on
the
necessary
skills
needed.
While
this
is
a
logical
approach,
the
learning
curve
for
employees
could
cause
issues
in
the
short-‐
term.
2013 Tech Trends
www.internet-‐entrepreneurship.com/
Page
18
19. 2013 Tech Trends
Security
One
other
issue
that
may
be
encountered
with
big
data
is
security.
Just
like
BYOD
and
cloud
compu)ng,
the
security
risks
are
s)ll
present
with
big
data.
If
customers
feel
uneasy
about
giving
certain
companies
their
informa)on,
they’re
less
likely
to
buy
from
them.
As
consumers
become
more
aware
of
the
amount
of
data
that
exists
about
them,
they
will
likely
be
more
cau)ous
when
sharing
their
informa)on
un)l
they
can
be
re-‐assured
that
their
personal
informa)on
won’t
be
seen
by
any
unauthorized
par)es.
www.mrcheckout.net
Page
19
20. What to Expect
Over
the
next
few
years
more
and
more
companies
will
use
big
data
to
make
major
business
decisions.
Those
organiza)ons
that
may
be
reluctant
to
dive
in
for
various
reasons
will
eventually
realize
the
true
benefit
of
having
large
amounts
of
data
to
analyze
and
draw
conclusions
from.
IT
decision
makers
are
already
star)ng
to
embrace
big
data.
A
study
by
Gartner
revealed
that
42%
of
IT
decision
makers
have
invested
in
big
data
technology
or
plan
to
over
the
next
12
months.
As
this
rate
con)nues
to
grow,
more
jobs
will
be
created
all
around
the
na)on
and
world.
According
to
Gartner,
by
2015
there
will
be
4.4
million
IT
jobs
globally
to
support
big
data,
with
1.9million
in
the
US
alone.
These
numbers
point
to
the
importance
organiza)ons
are
placing
on
big
data
and
how
in-‐demand
big
data
skills
will
be
for
workers
in
the
near
future.
“…by
2015
there
will
be
4.4
million
IT
jobs
globally
to
support
big
data,
with
1.9million
in
the
US
alone”
2013 Tech Trends Page
20
21. Conclusion
Some
industries
and
organiza)ons
may
take
longer
to
adopt
these
technologies
than
others.
Some
companies
may
be
more
reluctant
to
commit
significant
resources
to
any
specific
areas
un)l
the
technologies
are
more
proven.
No
maZer
what
organiza)ons
may
decide,
there’s
no
ignoring
the
impact
that
the
cloud,
BYOD,
and
big
data
have
had
on
businesses
thus
far.
This
impact
will
only
become
more
significant
as
processes
become
more
efficient,
and
the
companies
that
are
able
to
harness
the
power
of
these
technologies
will
be
the
ones
to
lead
the
way
into
an
even
more
technologically
advanced
business
world.
2013 Tech Trends Page
21
Looking
for
individuals
to
help
implement
your
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