SlideShare ist ein Scribd-Unternehmen logo
1 von 20
CHANGE
MANAGEMENT
Contents
• Meaning of Change Management
• Change Management
• Change starts with a vision
• Characteristics of an effective vision
• Principles of change
• Forces for change
• 3 states of change management
• Change management models
• Process of planned change
• Responses to change
• Types of planned change
• Constituents of change management
• Resistance to change
• Common obstacles to change
• Conclusion
What is change management?
Change management is a systematic approach to dealing with
the transition or transformation of an organization’s goals, processes
and technologies.
Change Management
 As a systematic process
Change management is the formal process for organizational change,
including a systematic approach and application of knowledge.
 As a means of transitioning people
Change management is a critical part of any project that leads,
manages, and enables people to accept new processes, technologies,
systems, structures, and values.
 As a competitive tactic
Change management is the continuous process of aligning an
organization with its marketplace—and doing so more responsively and
effectively than competitors.
Changes starts with a vision
A change effort or initiative must start with a vision. Whether
change is prompted by external or internal factors creating a vision will
clarify the direction for the change.
Characteristics of an effective vision
 Imaginable
-conveys a picture of what the future will look like
 Desirable
-appeals to the long-term interests of employees, customers,
stakeholders etc.
 Feasible
-comprises realistic, obtainable goals
 Focused
-clear enough to provide guidance in decision making
 Flexible
-General enough to allow initiative and alternative responses
 Communicable
-can be fully explained in 5 minutes
Principles of change
 Change is process that can be enabled ,not managed.
 The change process must be linked to business and performance
goals.
 Building capacity to change is a strategic imperative.
 Building capacity for change is an evolutionary process.
Forces for change
Internal ExternalForces
for
change
 3 states of change management
3
states
• Current state
• Future state
• Transition state
Change management model
• Unfreezing
• Changing
• Refreezing
Process of planned change
Identify the need for change
Diagnose the problem
Plan the change
Implement the change
Follow up feedback
Responses change management
 Doubt
 Resistance
 Anger
 Uncertainty
Types of planned changes
 Structural change
structural change is a changed aimed at increasing organizational
effectiveness through modification in the existing organizational structure.
 Redesigning task
Here change efforts focus on increasing the scope or diversity and
depth of the job.
 Changing technology
A technology change is concerned with organisation’s
production process, how the organisation does its work.
 Culture /people change
People change emphasises increasing organisational
effectiveness by changing attitudes, skills, perceptions, expectations
and values of organisation members.
Constituents of change management
 Planning
 Anticipating risk
 Developing an approach or strategy
 Developing procedure for implementation of plan to change
 Leadership
 Involvement
Resistance to change
 Awareness & communication
 Training & development
 Participation
 Facilitation & support
 Negotiation
Common obstacle to change
 Obstacles experienced during major organizational changes
Conclusion
The nature of change has changed significantly ;it is no longer
linear and incremental as it is used to be in the past .in the present
context ,it has become fierce and abrupt ,with much deeper and
broader implications .
Change management

Weitere ähnliche Inhalte

Was ist angesagt?

Change Management PPT Slides
Change Management PPT SlidesChange Management PPT Slides
Change Management PPT SlidesYodhia Antariksa
 
Change Management 2
Change Management 2Change Management 2
Change Management 2IIFT01412
 
Change Management
Change ManagementChange Management
Change Managementtutor2u
 
Introduction to change management
Introduction to change managementIntroduction to change management
Introduction to change managementKapil Kant Kaul
 
Organizational Change Management
Organizational Change ManagementOrganizational Change Management
Organizational Change Managementsharean
 
Coping With Changes
Coping With ChangesCoping With Changes
Coping With Changesanushacapri
 
Organisation Change, Management Development & Communications Consulting and T...
Organisation Change, Management Development & Communications Consulting and T...Organisation Change, Management Development & Communications Consulting and T...
Organisation Change, Management Development & Communications Consulting and T...journal72
 
Change management strategy_team_xyz
Change management strategy_team_xyzChange management strategy_team_xyz
Change management strategy_team_xyzBao Nguyen
 
Corporate Transformation And Change Management By Ravinder Tulsiani
Corporate Transformation And Change Management By Ravinder TulsianiCorporate Transformation And Change Management By Ravinder Tulsiani
Corporate Transformation And Change Management By Ravinder TulsianiRavinder Tulsiani
 
Leading through Change
Leading through ChangeLeading through Change
Leading through ChangeJim Lefever
 
How To Implement Change
How To Implement ChangeHow To Implement Change
How To Implement ChangeSteve Wise
 

Was ist angesagt? (20)

Change management PMI
Change management PMIChange management PMI
Change management PMI
 
Change Management
Change ManagementChange Management
Change Management
 
Change Management PPT Slides
Change Management PPT SlidesChange Management PPT Slides
Change Management PPT Slides
 
Change Management 2
Change Management 2Change Management 2
Change Management 2
 
Change Management
Change ManagementChange Management
Change Management
 
Change management
Change managementChange management
Change management
 
Introduction to change management
Introduction to change managementIntroduction to change management
Introduction to change management
 
Change management 101
Change management 101Change management 101
Change management 101
 
Organizational Change Management
Organizational Change ManagementOrganizational Change Management
Organizational Change Management
 
Change Management
Change ManagementChange Management
Change Management
 
Change Leadership Workshop: Managing the People Side of Change
Change Leadership Workshop: Managing the People Side of ChangeChange Leadership Workshop: Managing the People Side of Change
Change Leadership Workshop: Managing the People Side of Change
 
Change Management
Change ManagementChange Management
Change Management
 
Coping With Changes
Coping With ChangesCoping With Changes
Coping With Changes
 
Organisation Change, Management Development & Communications Consulting and T...
Organisation Change, Management Development & Communications Consulting and T...Organisation Change, Management Development & Communications Consulting and T...
Organisation Change, Management Development & Communications Consulting and T...
 
Change management
Change managementChange management
Change management
 
Change management strategy_team_xyz
Change management strategy_team_xyzChange management strategy_team_xyz
Change management strategy_team_xyz
 
Corporate Transformation And Change Management By Ravinder Tulsiani
Corporate Transformation And Change Management By Ravinder TulsianiCorporate Transformation And Change Management By Ravinder Tulsiani
Corporate Transformation And Change Management By Ravinder Tulsiani
 
Leading through Change
Leading through ChangeLeading through Change
Leading through Change
 
Change Management
Change ManagementChange Management
Change Management
 
How To Implement Change
How To Implement ChangeHow To Implement Change
How To Implement Change
 

Ähnlich wie Change management

Chapter 9 : Managing Change
Chapter 9 : Managing ChangeChapter 9 : Managing Change
Chapter 9 : Managing ChangePeleZain
 
Chapter 11 : Managing Change
Chapter 11 : Managing ChangeChapter 11 : Managing Change
Chapter 11 : Managing ChangePeleZain
 
The theory and practice of change managemen
The theory and practice of change managemenThe theory and practice of change managemen
The theory and practice of change managemenDr. N. Asokan
 
Organizational Change Management and Communications
Organizational Change Management and CommunicationsOrganizational Change Management and Communications
Organizational Change Management and CommunicationsEnamul Haque
 
Organisational change
Organisational changeOrganisational change
Organisational changeSahil Dhanani
 
Managing change in digital transformation
Managing change in digital transformationManaging change in digital transformation
Managing change in digital transformationAnirban Poddar
 
What is Management of Change?
What is Management of Change?What is Management of Change?
What is Management of Change?timssubscription
 
Change management
Change managementChange management
Change managementnift
 
Change management in a project environment webinar, 5 December 2022
Change management in a project environment webinar, 5 December 2022Change management in a project environment webinar, 5 December 2022
Change management in a project environment webinar, 5 December 2022Association for Project Management
 
Organizational Change and Development - Module 4 - MG University - Manu Melwi...
Organizational Change and Development - Module 4 - MG University - Manu Melwi...Organizational Change and Development - Module 4 - MG University - Manu Melwi...
Organizational Change and Development - Module 4 - MG University - Manu Melwi...manumelwin
 
Change Management
Change Management Change Management
Change Management Swagat Rath
 
Managing change 15.05. 13 lecture
Managing change 15.05. 13 lectureManaging change 15.05. 13 lecture
Managing change 15.05. 13 lectureGajaba Gunawardena
 
Uh13012 ashim srivastava l&t infotech
Uh13012 ashim srivastava l&t infotechUh13012 ashim srivastava l&t infotech
Uh13012 ashim srivastava l&t infotechGuneet Singh
 

Ähnlich wie Change management (20)

change management -Types of change
change management -Types of changechange management -Types of change
change management -Types of change
 
Chapter 9 : Managing Change
Chapter 9 : Managing ChangeChapter 9 : Managing Change
Chapter 9 : Managing Change
 
Chapter 11 : Managing Change
Chapter 11 : Managing ChangeChapter 11 : Managing Change
Chapter 11 : Managing Change
 
The theory and practice of change managemen
The theory and practice of change managemenThe theory and practice of change managemen
The theory and practice of change managemen
 
Change management
Change managementChange management
Change management
 
Change management
Change managementChange management
Change management
 
Organizational Change Management and Communications
Organizational Change Management and CommunicationsOrganizational Change Management and Communications
Organizational Change Management and Communications
 
Managing change, change process, change types and challenges in change manage...
Managing change, change process, change types and challenges in change manage...Managing change, change process, change types and challenges in change manage...
Managing change, change process, change types and challenges in change manage...
 
Organisational change
Organisational changeOrganisational change
Organisational change
 
Managing change in digital transformation
Managing change in digital transformationManaging change in digital transformation
Managing change in digital transformation
 
What is Management of Change?
What is Management of Change?What is Management of Change?
What is Management of Change?
 
OCD chapter 2.pdf
OCD chapter 2.pdfOCD chapter 2.pdf
OCD chapter 2.pdf
 
Change management
Change managementChange management
Change management
 
Change management in a project environment webinar, 5 December 2022
Change management in a project environment webinar, 5 December 2022Change management in a project environment webinar, 5 December 2022
Change management in a project environment webinar, 5 December 2022
 
Change+Management.pptx
Change+Management.pptxChange+Management.pptx
Change+Management.pptx
 
Organizational Change and Development - Module 4 - MG University - Manu Melwi...
Organizational Change and Development - Module 4 - MG University - Manu Melwi...Organizational Change and Development - Module 4 - MG University - Manu Melwi...
Organizational Change and Development - Module 4 - MG University - Manu Melwi...
 
Change Management
Change Management Change Management
Change Management
 
Managing change 15.05. 13 lecture
Managing change 15.05. 13 lectureManaging change 15.05. 13 lecture
Managing change 15.05. 13 lecture
 
Uh13012 ashim srivastava l&t infotech
Uh13012 ashim srivastava l&t infotechUh13012 ashim srivastava l&t infotech
Uh13012 ashim srivastava l&t infotech
 
Change management
Change managementChange management
Change management
 

Kürzlich hochgeladen

UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur DubaiUAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubaijaehdlyzca
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentationuneakwhite
 
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...pujan9679
 
Nanded Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Nanded Call Girl Just Call 8084732287 Top Class Call Girl Service AvailableNanded Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Nanded Call Girl Just Call 8084732287 Top Class Call Girl Service Availablepr788182
 
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistanvineshkumarsajnani12
 
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...meghakumariji156
 
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book nowGUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book nowkapoorjyoti4444
 
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...ssuserf63bd7
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Timegargpaaro
 
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAIGetting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAITim Wilson
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting
 
KALYANI 💋 Call Girl 9827461493 Call Girls in Escort service book now
KALYANI 💋 Call Girl 9827461493 Call Girls in  Escort service book nowKALYANI 💋 Call Girl 9827461493 Call Girls in  Escort service book now
KALYANI 💋 Call Girl 9827461493 Call Girls in Escort service book nowkapoorjyoti4444
 
Bangalore Call Girl Just Call♥️ 8084732287 ♥️Top Class Call Girl Service Avai...
Bangalore Call Girl Just Call♥️ 8084732287 ♥️Top Class Call Girl Service Avai...Bangalore Call Girl Just Call♥️ 8084732287 ♥️Top Class Call Girl Service Avai...
Bangalore Call Girl Just Call♥️ 8084732287 ♥️Top Class Call Girl Service Avai...pr788182
 
Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfArti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfwill854175
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptxnandhinijagan9867
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Falcon Invoice Discounting
 
Only Cash On Delivery Call Girls In Sikandarpur Gurgaon ❤️8448577510 ⊹Escorts...
Only Cash On Delivery Call Girls In Sikandarpur Gurgaon ❤️8448577510 ⊹Escorts...Only Cash On Delivery Call Girls In Sikandarpur Gurgaon ❤️8448577510 ⊹Escorts...
Only Cash On Delivery Call Girls In Sikandarpur Gurgaon ❤️8448577510 ⊹Escorts...lizamodels9
 

Kürzlich hochgeladen (20)

UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur DubaiUAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
 
Nanded Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Nanded Call Girl Just Call 8084732287 Top Class Call Girl Service AvailableNanded Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Nanded Call Girl Just Call 8084732287 Top Class Call Girl Service Available
 
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
 
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
 
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book nowGUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
 
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAIGetting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
KALYANI 💋 Call Girl 9827461493 Call Girls in Escort service book now
KALYANI 💋 Call Girl 9827461493 Call Girls in  Escort service book nowKALYANI 💋 Call Girl 9827461493 Call Girls in  Escort service book now
KALYANI 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
Bangalore Call Girl Just Call♥️ 8084732287 ♥️Top Class Call Girl Service Avai...
Bangalore Call Girl Just Call♥️ 8084732287 ♥️Top Class Call Girl Service Avai...Bangalore Call Girl Just Call♥️ 8084732287 ♥️Top Class Call Girl Service Avai...
Bangalore Call Girl Just Call♥️ 8084732287 ♥️Top Class Call Girl Service Avai...
 
Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfArti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdf
 
Buy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail AccountsBuy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail Accounts
 
WheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond InsightsWheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond Insights
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
 
Only Cash On Delivery Call Girls In Sikandarpur Gurgaon ❤️8448577510 ⊹Escorts...
Only Cash On Delivery Call Girls In Sikandarpur Gurgaon ❤️8448577510 ⊹Escorts...Only Cash On Delivery Call Girls In Sikandarpur Gurgaon ❤️8448577510 ⊹Escorts...
Only Cash On Delivery Call Girls In Sikandarpur Gurgaon ❤️8448577510 ⊹Escorts...
 

Change management

  • 2. Contents • Meaning of Change Management • Change Management • Change starts with a vision • Characteristics of an effective vision • Principles of change • Forces for change • 3 states of change management • Change management models • Process of planned change • Responses to change • Types of planned change • Constituents of change management • Resistance to change • Common obstacles to change • Conclusion
  • 3. What is change management? Change management is a systematic approach to dealing with the transition or transformation of an organization’s goals, processes and technologies.
  • 4. Change Management  As a systematic process Change management is the formal process for organizational change, including a systematic approach and application of knowledge.  As a means of transitioning people Change management is a critical part of any project that leads, manages, and enables people to accept new processes, technologies, systems, structures, and values.  As a competitive tactic Change management is the continuous process of aligning an organization with its marketplace—and doing so more responsively and effectively than competitors.
  • 5. Changes starts with a vision A change effort or initiative must start with a vision. Whether change is prompted by external or internal factors creating a vision will clarify the direction for the change.
  • 6. Characteristics of an effective vision  Imaginable -conveys a picture of what the future will look like  Desirable -appeals to the long-term interests of employees, customers, stakeholders etc.  Feasible -comprises realistic, obtainable goals  Focused -clear enough to provide guidance in decision making
  • 7.  Flexible -General enough to allow initiative and alternative responses  Communicable -can be fully explained in 5 minutes
  • 8. Principles of change  Change is process that can be enabled ,not managed.  The change process must be linked to business and performance goals.  Building capacity to change is a strategic imperative.  Building capacity for change is an evolutionary process.
  • 9. Forces for change Internal ExternalForces for change
  • 10.  3 states of change management 3 states • Current state • Future state • Transition state
  • 11. Change management model • Unfreezing • Changing • Refreezing
  • 12. Process of planned change Identify the need for change Diagnose the problem Plan the change Implement the change Follow up feedback
  • 13. Responses change management  Doubt  Resistance  Anger  Uncertainty
  • 14. Types of planned changes  Structural change structural change is a changed aimed at increasing organizational effectiveness through modification in the existing organizational structure.  Redesigning task Here change efforts focus on increasing the scope or diversity and depth of the job.
  • 15.  Changing technology A technology change is concerned with organisation’s production process, how the organisation does its work.  Culture /people change People change emphasises increasing organisational effectiveness by changing attitudes, skills, perceptions, expectations and values of organisation members.
  • 16. Constituents of change management  Planning  Anticipating risk  Developing an approach or strategy  Developing procedure for implementation of plan to change  Leadership  Involvement
  • 17. Resistance to change  Awareness & communication  Training & development  Participation  Facilitation & support  Negotiation
  • 18. Common obstacle to change  Obstacles experienced during major organizational changes
  • 19. Conclusion The nature of change has changed significantly ;it is no longer linear and incremental as it is used to be in the past .in the present context ,it has become fierce and abrupt ,with much deeper and broader implications .