What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

•

0 gefällt mir•204 views

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

Leadership & Management

Jeremey DuVall
@jeremeyd
Automattic
What We Learned in
Rebuilding Our
Onboarding Process
from the Ground Up
SUPCONF Fall 2017

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

Weitere ähnliche Inhalte

Mehr von Support Driven

Yvette Johns: Leading Through Change: What Mattered Most When We Asked a Team...

Yvette Johns: Leading Through Change: What Mattered Most When We Asked a Team...

Yvette Johns: Leading Through Change: What Mattered Most When We Asked a Team...

Nykki Yeager: Motivate Your Team With Individual Performance Metrics

Nykki Yeager: Motivate Your Team With Individual Performance Metrics

Nykki Yeager: Motivate Your Team With Individual Performance Metrics

Andra Roston: Thrown In the Deep End: What I've Learned in My First Few Month...

Andra Roston: Thrown In the Deep End: What I've Learned in My First Few Month...

Andra Roston: Thrown In the Deep End: What I've Learned in My First Few Month...

Karen Arnold and Samantha Hare: Multilingual Support: How We Expanded From En...

Karen Arnold and Samantha Hare: Multilingual Support: How We Expanded From En...

Karen Arnold and Samantha Hare: Multilingual Support: How We Expanded From En...

Louise Draper: Measure the Success of Your Self-Service Offerings

Louise Draper: Measure the Success of Your Self-Service Offerings

Louise Draper: Measure the Success of Your Self-Service Offerings

Andrea Silas: Forecasting For Support Coverage: Growing is Never Linear!

Andrea Silas: Forecasting For Support Coverage: Growing is Never Linear!

Andrea Silas: Forecasting For Support Coverage: Growing is Never Linear!

Kimberly Bringas: My Teammate Is Just Meh: A Manager's Guide To Legally and H...

Kimberly Bringas: My Teammate Is Just Meh: A Manager's Guide To Legally and H...

Kimberly Bringas: My Teammate Is Just Meh: A Manager's Guide To Legally and H...

Cameron Dunn: Operations Is For Everybody: Creating and Maintaining Resources...

Cameron Dunn: Operations Is For Everybody: Creating and Maintaining Resources...

Cameron Dunn: Operations Is For Everybody: Creating and Maintaining Resources...

Hilary Dudek: We Are More Than Just Robots: How Emotional Intelligence Helps ...

Hilary Dudek: We Are More Than Just Robots: How Emotional Intelligence Helps ...

Hilary Dudek: We Are More Than Just Robots: How Emotional Intelligence Helps ...

Taylor Davis: Building the Ideal CX Dashboard. (Through Mostly Trial and Error).

Taylor Davis: Building the Ideal CX Dashboard. (Through Mostly Trial and Error).

Taylor Davis: Building the Ideal CX Dashboard. (Through Mostly Trial and Error).

Just Say Yes -- Get Out Of Your Comfort Zone and Build Strong Relationships W...

Just Say Yes -- Get Out Of Your Comfort Zone and Build Strong Relationships W...

Just Say Yes -- Get Out Of Your Comfort Zone and Build Strong Relationships W...

Forecasting For Support Coverage: Growing Is Never Linear! by Andrea Silas

Forecasting For Support Coverage: Growing Is Never Linear! by Andrea Silas

Forecasting For Support Coverage: Growing Is Never Linear! by Andrea Silas

Growth Rubrics and How To Make 'Em worksheets

Growth Rubrics and How To Make 'Em worksheets

Growth Rubrics and How To Make 'Em worksheets

Growth Rubrics and How To Make 'Em by Danna Sampson

Growth Rubrics and How To Make 'Em by Danna Sampson

Growth Rubrics and How To Make 'Em by Danna Sampson

You don't pwn me by Sarah Betts

You don't pwn me by Sarah Betts

You don't pwn me by Sarah Betts

Tech Stacks In A Successful Contact Center by Ramon Icasiano

Tech Stacks In A Successful Contact Center by Ramon Icasiano

Tech Stacks In A Successful Contact Center by Ramon Icasiano

Turn Feedback Into Action: A Method for Scoping Support Issues by Brian Levine

Turn Feedback Into Action: A Method for Scoping Support Issues by Brian Levine

Turn Feedback Into Action: A Method for Scoping Support Issues by Brian Levine

Stories about numbers; driving business-wide understanding about data through...

Stories about numbers; driving business-wide understanding about data through...

Stories about numbers; driving business-wide understanding about data through...

How to Scale the Care by Aurore Lanchart

How to Scale the Care by Aurore Lanchart

How to Scale the Care by Aurore Lanchart

Supporting Support Team Discovery Circle

Supporting Support Team Discovery Circle

Supporting Support Team Discovery Circle

Mehr von Support Driven (20)

Yvette Johns: Leading Through Change: What Mattered Most When We Asked a Team...

Yvette Johns: Leading Through Change: What Mattered Most When We Asked a Team...

Yvette Johns: Leading Through Change: What Mattered Most When We Asked a Team...

Nykki Yeager: Motivate Your Team With Individual Performance Metrics

Nykki Yeager: Motivate Your Team With Individual Performance Metrics

Nykki Yeager: Motivate Your Team With Individual Performance Metrics

Andra Roston: Thrown In the Deep End: What I've Learned in My First Few Month...

Andra Roston: Thrown In the Deep End: What I've Learned in My First Few Month...

Andra Roston: Thrown In the Deep End: What I've Learned in My First Few Month...

Karen Arnold and Samantha Hare: Multilingual Support: How We Expanded From En...

Karen Arnold and Samantha Hare: Multilingual Support: How We Expanded From En...

Karen Arnold and Samantha Hare: Multilingual Support: How We Expanded From En...

Louise Draper: Measure the Success of Your Self-Service Offerings

Louise Draper: Measure the Success of Your Self-Service Offerings

Louise Draper: Measure the Success of Your Self-Service Offerings

Andrea Silas: Forecasting For Support Coverage: Growing is Never Linear!

Andrea Silas: Forecasting For Support Coverage: Growing is Never Linear!

Andrea Silas: Forecasting For Support Coverage: Growing is Never Linear!

Kimberly Bringas: My Teammate Is Just Meh: A Manager's Guide To Legally and H...

Kimberly Bringas: My Teammate Is Just Meh: A Manager's Guide To Legally and H...

Kimberly Bringas: My Teammate Is Just Meh: A Manager's Guide To Legally and H...

Cameron Dunn: Operations Is For Everybody: Creating and Maintaining Resources...

Cameron Dunn: Operations Is For Everybody: Creating and Maintaining Resources...

Cameron Dunn: Operations Is For Everybody: Creating and Maintaining Resources...

Hilary Dudek: We Are More Than Just Robots: How Emotional Intelligence Helps ...

Hilary Dudek: We Are More Than Just Robots: How Emotional Intelligence Helps ...

Hilary Dudek: We Are More Than Just Robots: How Emotional Intelligence Helps ...

Taylor Davis: Building the Ideal CX Dashboard. (Through Mostly Trial and Error).

Taylor Davis: Building the Ideal CX Dashboard. (Through Mostly Trial and Error).

Taylor Davis: Building the Ideal CX Dashboard. (Through Mostly Trial and Error).

Just Say Yes -- Get Out Of Your Comfort Zone and Build Strong Relationships W...

Just Say Yes -- Get Out Of Your Comfort Zone and Build Strong Relationships W...

Just Say Yes -- Get Out Of Your Comfort Zone and Build Strong Relationships W...

Forecasting For Support Coverage: Growing Is Never Linear! by Andrea Silas

Forecasting For Support Coverage: Growing Is Never Linear! by Andrea Silas

Forecasting For Support Coverage: Growing Is Never Linear! by Andrea Silas

Growth Rubrics and How To Make 'Em worksheets

Growth Rubrics and How To Make 'Em worksheets

Growth Rubrics and How To Make 'Em worksheets

Growth Rubrics and How To Make 'Em by Danna Sampson

Growth Rubrics and How To Make 'Em by Danna Sampson

Growth Rubrics and How To Make 'Em by Danna Sampson

You don't pwn me by Sarah Betts

You don't pwn me by Sarah Betts

You don't pwn me by Sarah Betts

Tech Stacks In A Successful Contact Center by Ramon Icasiano

Tech Stacks In A Successful Contact Center by Ramon Icasiano

Tech Stacks In A Successful Contact Center by Ramon Icasiano

Turn Feedback Into Action: A Method for Scoping Support Issues by Brian Levine

Turn Feedback Into Action: A Method for Scoping Support Issues by Brian Levine

Turn Feedback Into Action: A Method for Scoping Support Issues by Brian Levine

Stories about numbers; driving business-wide understanding about data through...

Stories about numbers; driving business-wide understanding about data through...

Stories about numbers; driving business-wide understanding about data through...

How to Scale the Care by Aurore Lanchart

How to Scale the Care by Aurore Lanchart

How to Scale the Care by Aurore Lanchart

Supporting Support Team Discovery Circle

Supporting Support Team Discovery Circle

Supporting Support Team Discovery Circle

Kürzlich hochgeladen

internship thesis pakistan aeronautical complex kamra

internship thesis pakistan aeronautical complex kamra

internship thesis pakistan aeronautical complex kamra

Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhi Call TO mr Kapoor book Fun:9899900591 Delhi Call ME WHATSAPP RAHUL 9899900591 Provide VIP escort service CALL ME 9711199012 100% satisfaction call 24hrs..% SHORT 2OOO/OUTCALL=2=SHORT=5000 AND Night 7OOO/- FORM INDIAN , NEPALI ,KASMARI MANIPURI HOT GIRLS AND MATURED HOUSE WIFE BOOKING ONLY DECENT GUYS AND GENTLEMAN NO FAKE PERSON FREE HOME SERVICE IN CALL FULL A.C ROOM SERVICE IN SOUTH DELHI satisfied guaranteed (AGE 21) College girls , party girls and also housewife. LOCANTION ~ DELHI,NOIDA,GURGAO NCR Call OR WHATSAPP Kapoor 9711199012 Our Service Available IN All Independent DELHI Escorts SERVICE, 3/5/7 STAR HOTEL SERVICE, in call /Out call Service.24 hrs. * Models * Receptionist, * Air Hostess, * Call Centre Working Girls/Women ans * Hi-tech Co. Girls/Women * House Wife. * College going girls Call ME WHATSAPP RAHUL 9711199012 LOCANTION ~ DELHI,NOIDA,GURGAO Call ME WHATSAPP RAHUL 9711199012 Our Service Available IN All Independent DELHI Escorts SERVICE, 3/5/7 STAR HOTEL SERVICE, in call /Out call Service.24 hrs. * Models * Receptionist, * Air Hostess, * Call Center Working Girls/Women ans * Hi-tech Co. Girls/Women * House Wife. * College going girls Call OR WHATSAPP Kapoor 9899900591 07-05-2024(v.n)

Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhi

International Ocean Transportation p.pdf

International Ocean Transportation p.pdf

International Ocean Transportation p.pdf

AlejandromexEspino

digital Human resource management presentation.pdf

digital Human resource management presentation.pdf

digital Human resource management presentation.pdf

ArtiSrivastava23

Leaders enhance communication by actively listening, providing constructive f...

Leaders enhance communication by actively listening, providing constructive f...

Leaders enhance communication by actively listening, providing constructive f...

This paper "Beyond the Codes: Repositioning Towards a Sustainable Development," presented in 2013, underscores the crucial role of effective communication in driving sustainability within engineering practice. While traditional engineering approaches have relied heavily on codes of measurement and standardization to ensure safety and efficiency, the paper argues for a fundamental repositioning of engineering towards sustainability. This repositioning, depicted as going "beyond the codes," urges engineers to integrate sustainability principles into their work. Engineers must recognize that sustainability encompasses environmental stewardship, social equity, and economic prosperity, transcending mere compliance with technical standards. This broader mandate requires engineers to engage in dialogue with diverse stakeholders, including policymakers, industry leaders, and communities. Effective communication becomes paramount in fostering collaboration and garnering support for sustainable initiatives. Moreover, engineers must embrace a new mindset that positions sustainability as a core aspect of their profession. They must advocate for sustainability within their organizations, challenging existing norms, and championing innovative solutions. This shift in perspective requires engineers to become proficient communicators, capable of articulating the value proposition of sustainability to various audiences. Internal communication within engineering firms is equally vital, fostering a culture of collaboration and innovation. Engineers must share knowledge, expertise, and best practices to accelerate the adoption of sustainable technologies and practices. Visual communication tools, such as data visualization, can aid in conveying complex technical information effectively. Ultimately, the paper emphasizes that effective communication is essential for repositioning engineering towards sustainability. By embracing communication as a core competency and championing sustainability, engineers can navigate the complexities of the 21st century and pave the way for a more sustainable future.

Beyond the Codes_Repositioning towards sustainable development

Beyond the Codes_Repositioning towards sustainable development

Beyond the Codes_Repositioning towards sustainable development

Saudi Arabia [ Abortion pills) Jeddah/riaydh/dammam/+966572737505☎️] cytotec tablets uses abortion pills 💊💊 How effective is the abortion pill? 💊💊 +966572737505) "Abortion pills in Jeddah" how to get cytotec tablets in Riyadh " Abortion pills in dammam*💊💊 The abortion pill is very effective. If you’re taking mifepristone and misoprostol, it depends on how far along the pregnancy is, and how many doses of medicine you take:💊💊 +966572737505) how to buy cytotec pills At 8 weeks pregnant or less, it works about 94-98% of the time. +966572737505[ 💊💊💊 At 8-9 weeks pregnant, it works about 94-96% of the time. +966572737505) At 9-10 weeks pregnant, it works about 91-93% of the time. +966572737505)💊💊 If you take an extra dose of misoprostol, it works about 99% of the time. At 10-11 weeks pregnant, it works about 87% of the time. +966572737505) If you take an extra dose of misoprostol, it works about 98% of the time. In general, taking both mifepristone and+966572737505 misoprostol works a bit better than taking misoprostol only. +966572737505 Taking misoprostol alone works to end the+966572737505 pregnancy about 85-95% of the time — depending on how far along the+966572737505 pregnancy is and how you take the medicine. +966572737505 The abortion pill usually works, but if it doesn’t, you can take more medicine or have an in-clinic abortion. +966572737505 When can I take the abortion pill?+966572737505 In general, you can have a medication abortion up to 77 days (11 weeks)+966572737505 after the first day of your last period. If it’s been 78 days or more since the first day of your last+966572737505 period, you can have an in-clinic abortion to end your pregnancy.+966572737505 Why do people choose the abortion pill? Which kind of abortion you choose all depends on your personal+966572737505 preference and situation. With+966572737505 medication+966572737505 abortion, some people like that you don’t need to have a procedure in a doctor’s office. You can have your medication abortion on your own+966572737505 schedule, at home or in another comfortable place that you choose.+966572737505 You get to decide who you want to be with during your abortion, or you can go it alone. Because+966572737505 medication abortion is similar to a miscarriage, many people feel like it’s more “natural” and less invasive. And some+966572737505 people may not have an in-clinic abortion provider close by, so abortion pills are more available to+966572737505 them. +966572737505 Your doctor, nurse, or health center staff can help you decide which kind of abortion is best for you. +966572737505 More questions from patients: Saudi Arabia+966572737505 CYTOTEC Misoprostol Tablets. Misoprostol is a medication that can prevent stomach ulcers if you also take NSAID medications. It reduces the amount of acid in your stomach, which protects your stomach lining. The brand name of this medication is Cytotec®.+966573737505) Unwanted Kit is a combination of two medicines, whi

Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC

Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC

Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC

Abortion pills in Riyadh +966572737505 get cytotec

Safety T fire missions army field Artillery

Safety T fire missions army field Artillery

Safety T fire missions army field Artillery

KennethSwanberg

Intro_University_Ranking_Introduction.pptx

Intro_University_Ranking_Introduction.pptx

Intro_University_Ranking_Introduction.pptx

Ass.Prof. Dr. Mogeeb Mosleh

Marketing Management 16th edition by Philip Kotler test bank.docx

Marketing Management 16th edition by Philip Kotler test bank.docx

Marketing Management 16th edition by Philip Kotler test bank.docx

Software developers are intended to be massive, highly leverageable value creators for their companies and teams - using their creative and technical talent to build products themselves or mission-critical systems that facilitate the delivery of value inside the business. The blunt truth, however, is that many software developers would screw up tying their own shoes when left to their own devices. There's an abundant corpus of work out there on how managers routinely let down their software developers through insufficient planning, communication, listening, and support. In this talk we're going to explore the inverse - how individual software developers contributing to a project unintentionally sabotage their teams, their companies, their projects, and themselves through: * Immutable technical preferences + biases; * Bad attitudes; * Poor listening; * Inflexible and unproductive learning styles; * Risk aversion; * Incuriosity; * And more! Most importantly, in this talk we're going to try to address how we can help shift developers who want to learn and improve, but are have trouble executing, become the high value contributors they'd like to be.

How Software Developers Destroy Business Value.pptx

How Software Developers Destroy Business Value.pptx

How Software Developers Destroy Business Value.pptx

Agile Coaching Change Management Framework.pptx

Agile Coaching Change Management Framework.pptx

Agile Coaching Change Management Framework.pptx

Your voice, smiling, facial expressions, body language, and genuine Hospitality are tightly connected. Always strive to be a Hospitality service professional. The importance of Smiling is vital in the hospitality industry. People who were or are being raised and educated on digital devices have not had the opportunity to learn and use the necessary and multiple communication skills the way previous generations did. It's a lost art that needs to be presented to the generations that followed the Baby Boomers. These are the generations alive today: Generation X, Generation Y (Millennials), Generation Z, and Generation Alpha.

W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional

W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional

W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional

William (Bill) H. Bender, FCSI

Strategic Management, Vision Mission, Internal Analsysis

Strategic Management, Vision Mission, Internal Analsysis

Strategic Management, Vision Mission, Internal Analsysis

The Psychology Of Motivation - Richard Brown

The Psychology Of Motivation - Richard Brown

The Psychology Of Motivation - Richard Brown

SandaliGurusinghe2

Dealing with Poor Performance - get the full picture from 3C Performance Mana...

Dealing with Poor Performance - get the full picture from 3C Performance Mana...

Dealing with Poor Performance - get the full picture from 3C Performance Mana...

Reviewing and summarization of university ranking system to.pptx

Reviewing and summarization of university ranking system to.pptx

Reviewing and summarization of university ranking system to.pptx

Ass.Prof. Dr. Mogeeb Mosleh

Kürzlich hochgeladen (17)

internship thesis pakistan aeronautical complex kamra

internship thesis pakistan aeronautical complex kamra

internship thesis pakistan aeronautical complex kamra

Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhi

International Ocean Transportation p.pdf

International Ocean Transportation p.pdf

International Ocean Transportation p.pdf

digital Human resource management presentation.pdf

digital Human resource management presentation.pdf

digital Human resource management presentation.pdf

Leaders enhance communication by actively listening, providing constructive f...

Leaders enhance communication by actively listening, providing constructive f...

Leaders enhance communication by actively listening, providing constructive f...

Beyond the Codes_Repositioning towards sustainable development

Beyond the Codes_Repositioning towards sustainable development

Beyond the Codes_Repositioning towards sustainable development

Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC

Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC

Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC

Safety T fire missions army field Artillery

Safety T fire missions army field Artillery

Safety T fire missions army field Artillery

Intro_University_Ranking_Introduction.pptx

Intro_University_Ranking_Introduction.pptx

Intro_University_Ranking_Introduction.pptx

Marketing Management 16th edition by Philip Kotler test bank.docx

Marketing Management 16th edition by Philip Kotler test bank.docx

Marketing Management 16th edition by Philip Kotler test bank.docx

How Software Developers Destroy Business Value.pptx

How Software Developers Destroy Business Value.pptx

How Software Developers Destroy Business Value.pptx

Agile Coaching Change Management Framework.pptx

Agile Coaching Change Management Framework.pptx

Agile Coaching Change Management Framework.pptx

W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional

W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional

W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional

Strategic Management, Vision Mission, Internal Analsysis

Strategic Management, Vision Mission, Internal Analsysis

Strategic Management, Vision Mission, Internal Analsysis

The Psychology Of Motivation - Richard Brown

The Psychology Of Motivation - Richard Brown

The Psychology Of Motivation - Richard Brown

Dealing with Poor Performance - get the full picture from 3C Performance Mana...

Dealing with Poor Performance - get the full picture from 3C Performance Mana...

Dealing with Poor Performance - get the full picture from 3C Performance Mana...

Reviewing and summarization of university ranking system to.pptx

Reviewing and summarization of university ranking system to.pptx

Reviewing and summarization of university ranking system to.pptx

What We Learned In Rebuilding Our Onboarding Process From The Ground Up - Jeremey DuVall

1. Jeremey DuVall @jeremeyd Automattic What We Learned in Rebuilding Our Onboarding Process from the Ground Up SUPCONF Fall 2017