The New One Minute Manager" written by Ken Blanchard and Spencer Johnson will help you find meaning in your work and make your life better. The three secrets taught in this book will help you succeed sooner in this rapidly changing world.
2. A young man was in search of an ideal effective manager
He met an effective manager who called himself “new one minute
manager”.
The discussion revealed the underlying philosophy of an effective
management
The most effective managers “manage themselves and the
people they work with so that both the people and the
organisation profit from their presence”
3. 1. The brain
power isn’t only in
the top
management – it
can be found
throughout the
organisation
2. Leading with
collaboration is
far more effective
than the old
command and
control system
3. Believe in
facilitating but
not participating
in making other
people’s
decisions
4. Get more
productive results
by drawing on
talents of
everyone
5. People Who
Feel Good About
Themselves
Produce Good
Results
6. Helping
people feel
good about
themselves is a
key to
productivity
7. Productivity is
more than just
quantity of work
done. It is also the
quality
8. The best way to
achieve successful
results is with
people
4. Concept
The New One Minute Management
is to find new ways to get great
results in very little time
There are three secrets to One
Minute Management
5. The manager directed the young man to three of his colleagues
to learn about the secrets of one minute management
6. The
First
Secret :
One
Minute
Goals
1. Plan Goals together and describe them briefly
and clearly. Show people what good
performance looks like.
2. Have people write out each of their goals,
with due dates, on a single page
3. Ask them to review their most important
goals each day, which takes only a few minutes
to do.
4. Encourage people to take a minute to look at
what they are doing and see if their behaviour
matches their goals
5. If it doesn’t, encourage them to re-think what
they’re doing so they can realize their goals
sooner
7. People know what they are aiming at
They review their goals daily and check their
performance against those goals
They get their feedback
Why One
Minute
Goals Work
8. The
Second
Secret :
One
Minute
Praising
1. Praise people as soon as possible
2. Let people know what they did right – be
specific
3. Tell people how good you feel about what
they did right, and how it helps
4. Pause for a moment to allow people time
to feel good about what they have done
5. Encourage them to do more of the same
6. Make it clear you have confidence in them
and support their success
9. It catches people doing something
approximately right in the beginning and
then move on to the desired result
People who are learning benefit from
praise and encouragement from others
Why One
Minute
Praising
Work
10. The Third
Secret :
One
Minute
Re-
Directs
1. Re-direct people as soon as possible
2. Confirm the facts first and review the mistake together
– be specific
3. Express how you feel about the mistake and its impact
on results
4. Be quiet for a moment to allow people time to feel
concerned about what they have done
5. Remember to let them know that they’re better than
their mistake and that you think well of them as a person
6. Remind them that you have confidence and trust in
them and support their success
7. Realize that when the Re-Direct is over, it’s over
11. The feedback happens in small doses
because you catch the mistake early on
Behaviour and worth are not the same.
What is really worthwhile is the people
who’s managing their own behaviour. Get
rid of the bad behaviour but keep the
good person.
Being honest with people works better
Why One
Minute
Re-Directs
Work
12. 1. Set One Minute Goals together to make sure everyone knows
what they’re bring held accountable for and what good
performance looks like
2. Catch people doing something right and give them a One
Minute Praising
3. When you notice people have made a mistake you provide them
with a One Minute Re-Direct
1. One Minute Management secrets make a complicated job more
manageable.
2. It is fast, simple and works well
3. Using the three secrets probably represents only 20% of the activities we
engage in, yet they help us achieve 80% of the outcome. It is the old
80/20 law.
4. Help you find meaning in your work and make your life better
In briefBenefits
13. Start
Let people know upfront what you are going to do to help
them win
One Minute Goals
clear, specific, concise goals reviewed frequently
Goals achieved (You
win)
One Minute Praising
(immediate, specific)
Goals not achieved
(You lose)
One Minute Re-directs
(re-clarify,spot the mistake
but value the person)
Proceed with more
success
Proceed to better
performance
The
Game
Plan