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Sunil Raj
A young man was in search of an ideal effective manager
He met an effective manager who called himself “new one minute
manager”.
The discussion revealed the underlying philosophy of an effective
management
The most effective managers “manage themselves and the
people they work with so that both the people and the
organisation profit from their presence”
1. The brain
power isn’t only in
the top
management – it
can be found
throughout the
organisation
2. Leading with
collaboration is
far more effective
than the old
command and
control system
3. Believe in
facilitating but
not participating
in making other
people’s
decisions
4. Get more
productive results
by drawing on
talents of
everyone
5. People Who
Feel Good About
Themselves
Produce Good
Results
6. Helping
people feel
good about
themselves is a
key to
productivity
7. Productivity is
more than just
quantity of work
done. It is also the
quality
8. The best way to
achieve successful
results is with
people
Concept
The New One Minute Management
is to find new ways to get great
results in very little time
There are three secrets to One
Minute Management
The manager directed the young man to three of his colleagues
to learn about the secrets of one minute management
The
First
Secret :
One
Minute
Goals
1. Plan Goals together and describe them briefly
and clearly. Show people what good
performance looks like.
2. Have people write out each of their goals,
with due dates, on a single page
3. Ask them to review their most important
goals each day, which takes only a few minutes
to do.
4. Encourage people to take a minute to look at
what they are doing and see if their behaviour
matches their goals
5. If it doesn’t, encourage them to re-think what
they’re doing so they can realize their goals
sooner
People know what they are aiming at
They review their goals daily and check their
performance against those goals
They get their feedback
Why One
Minute
Goals Work
The
Second
Secret :
One
Minute
Praising
1. Praise people as soon as possible
2. Let people know what they did right – be
specific
3. Tell people how good you feel about what
they did right, and how it helps
4. Pause for a moment to allow people time
to feel good about what they have done
5. Encourage them to do more of the same
6. Make it clear you have confidence in them
and support their success
It catches people doing something
approximately right in the beginning and
then move on to the desired result
People who are learning benefit from
praise and encouragement from others
Why One
Minute
Praising
Work
The Third
Secret :
One
Minute
Re-
Directs
1. Re-direct people as soon as possible
2. Confirm the facts first and review the mistake together
– be specific
3. Express how you feel about the mistake and its impact
on results
4. Be quiet for a moment to allow people time to feel
concerned about what they have done
5. Remember to let them know that they’re better than
their mistake and that you think well of them as a person
6. Remind them that you have confidence and trust in
them and support their success
7. Realize that when the Re-Direct is over, it’s over
The feedback happens in small doses
because you catch the mistake early on
Behaviour and worth are not the same.
What is really worthwhile is the people
who’s managing their own behaviour. Get
rid of the bad behaviour but keep the
good person.
Being honest with people works better
Why One
Minute
Re-Directs
Work
1. Set One Minute Goals together to make sure everyone knows
what they’re bring held accountable for and what good
performance looks like
2. Catch people doing something right and give them a One
Minute Praising
3. When you notice people have made a mistake you provide them
with a One Minute Re-Direct
1. One Minute Management secrets make a complicated job more
manageable.
2. It is fast, simple and works well
3. Using the three secrets probably represents only 20% of the activities we
engage in, yet they help us achieve 80% of the outcome. It is the old
80/20 law.
4. Help you find meaning in your work and make your life better
In briefBenefits
Start
Let people know upfront what you are going to do to help
them win
One Minute Goals
clear, specific, concise goals reviewed frequently
Goals achieved (You
win)
One Minute Praising
(immediate, specific)
Goals not achieved
(You lose)
One Minute Re-directs
(re-clarify,spot the mistake
but value the person)
Proceed with more
success
Proceed to better
performance
The
Game
Plan
Thank You

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The new one minute manager

  • 2. A young man was in search of an ideal effective manager He met an effective manager who called himself “new one minute manager”. The discussion revealed the underlying philosophy of an effective management The most effective managers “manage themselves and the people they work with so that both the people and the organisation profit from their presence”
  • 3. 1. The brain power isn’t only in the top management – it can be found throughout the organisation 2. Leading with collaboration is far more effective than the old command and control system 3. Believe in facilitating but not participating in making other people’s decisions 4. Get more productive results by drawing on talents of everyone 5. People Who Feel Good About Themselves Produce Good Results 6. Helping people feel good about themselves is a key to productivity 7. Productivity is more than just quantity of work done. It is also the quality 8. The best way to achieve successful results is with people
  • 4. Concept The New One Minute Management is to find new ways to get great results in very little time There are three secrets to One Minute Management
  • 5. The manager directed the young man to three of his colleagues to learn about the secrets of one minute management
  • 6. The First Secret : One Minute Goals 1. Plan Goals together and describe them briefly and clearly. Show people what good performance looks like. 2. Have people write out each of their goals, with due dates, on a single page 3. Ask them to review their most important goals each day, which takes only a few minutes to do. 4. Encourage people to take a minute to look at what they are doing and see if their behaviour matches their goals 5. If it doesn’t, encourage them to re-think what they’re doing so they can realize their goals sooner
  • 7. People know what they are aiming at They review their goals daily and check their performance against those goals They get their feedback Why One Minute Goals Work
  • 8. The Second Secret : One Minute Praising 1. Praise people as soon as possible 2. Let people know what they did right – be specific 3. Tell people how good you feel about what they did right, and how it helps 4. Pause for a moment to allow people time to feel good about what they have done 5. Encourage them to do more of the same 6. Make it clear you have confidence in them and support their success
  • 9. It catches people doing something approximately right in the beginning and then move on to the desired result People who are learning benefit from praise and encouragement from others Why One Minute Praising Work
  • 10. The Third Secret : One Minute Re- Directs 1. Re-direct people as soon as possible 2. Confirm the facts first and review the mistake together – be specific 3. Express how you feel about the mistake and its impact on results 4. Be quiet for a moment to allow people time to feel concerned about what they have done 5. Remember to let them know that they’re better than their mistake and that you think well of them as a person 6. Remind them that you have confidence and trust in them and support their success 7. Realize that when the Re-Direct is over, it’s over
  • 11. The feedback happens in small doses because you catch the mistake early on Behaviour and worth are not the same. What is really worthwhile is the people who’s managing their own behaviour. Get rid of the bad behaviour but keep the good person. Being honest with people works better Why One Minute Re-Directs Work
  • 12. 1. Set One Minute Goals together to make sure everyone knows what they’re bring held accountable for and what good performance looks like 2. Catch people doing something right and give them a One Minute Praising 3. When you notice people have made a mistake you provide them with a One Minute Re-Direct 1. One Minute Management secrets make a complicated job more manageable. 2. It is fast, simple and works well 3. Using the three secrets probably represents only 20% of the activities we engage in, yet they help us achieve 80% of the outcome. It is the old 80/20 law. 4. Help you find meaning in your work and make your life better In briefBenefits
  • 13. Start Let people know upfront what you are going to do to help them win One Minute Goals clear, specific, concise goals reviewed frequently Goals achieved (You win) One Minute Praising (immediate, specific) Goals not achieved (You lose) One Minute Re-directs (re-clarify,spot the mistake but value the person) Proceed with more success Proceed to better performance The Game Plan