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GLOPORE IMS IT Services Management Excellence. Delivered.

INTRODUCTION SUMMARY ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

THE SERVICE NATURE OF IT ,[object Object],Customers clearly understand that it may be ‘ Technology A ’ today and ‘ Technology B ’ tomorrow, which would enable them to be effective and efficient Customers want their primary focus and efforts to be put in only on running and improving the business processes to achieve their goals Customers need a focused partner to own the enablement part, along with the specific risks and costs associated with this enablement- i.e. provide enablement as a SERVICE

IT SERVICE MANAGEMENT (ITSM) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

IT SERVICE MANAGEMENT APPROACH ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Business Challenge Solution Results/Benefits

LEADERSHIP TEAM MEMBERS… powered by other GLOPORIANS & our DNA – Values, Ethics and Integrity Prof S. Sadagopan Chairman, itSMF India Members of Advisory Board: Management Team: P. S. Ravindranath Ex-VP Tech., Vinciti Aamer Azeemi Ex-GM Global IT, Wipro Satish Kumar Founder, Chairman and CEO Dr. Srinivasa U. Rangan Co-Founder and VP - Global Strategy & Alliances Sunil Rao Associate Director - IMS Service Delivery Vivek Nicholas Joseph Director - Sales and Marketing, North America R P Singh Director - Sales and Marketing, Europe BOD, includes: Srinivasa Rao Ex-COO, NetSol/IBM Ex-GM, Microland Ashwini Skumar Co-Founder and Head - HR & Talent Development M S Venkatesh Prasad Head of Quality 300+ years of complementary skills –IT Service Management, academics, research, global IT industry & operations experience Strong Academic 3 Babson MBAs 1-Harvard DBA 1-IIT, 2-IIM, 2-MS Avg. 12-25 exp. IBM, HCL, Wipro, HP, Accenture Novell, CTP, Microland Successful IMS start-ups NetSol, Vinciti Networks Srirama Murthy Nadiminti Head of Service Delivery Sales Delivery Strategy Legend Based in London

ITSM SERVICE OFFERINGS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Hybrid Cost Effective Managed IT Services Process Infrastructure Tools / Tech. SMBs / Consumers People

ITSM – GLOBAL DELIVERY MODEL 5

TOOL: ITSM INTEGRATED PLATFORM

CASE STUDIES: IT INFRA. MGMT. SERVICES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

CASE STUDIES: ISO 20K & ISO 27K

CASE STUDIES: REMOTE INFRA. MGMT.

VOICE OF THE CUSTOMER ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

MORE VOICES OF CUSTOMERS… “ GLOPORE IMS was very accommodative in understanding our need and flexible to our schedule. The Consultant from GLOPORE IMS is very knowledgeable in the area of his deliverables. ” “ The Workshop from GLOPORE IMS was good in content and well coordinated. The Skills of the trainer was excellent ! ” “ The Workshop was well paced with comprehensive coverage of the topics – through a very crisp and clear presentation ! ”

OUR CUSTOMERS – SELECTIVE LIST GLOPORE IMS is also member of

Integrate Business and IT Strategy with IT Operations to ensure consistent Quality IT Service Delivery. Retain control over critical IT functions, don’t outsource them ! Discover GLOPORE IMS @ www.gloporeims.com Thank You!

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