Latest research from the Global Workplace - The Edge of Collaboration
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Presentation given by Dr Marie Puybaraud and Hannah Hahn of Global WorkPlace Innovation at Johnson Controls at Workplace Trends 2012 Conference: Wellbeing and Performance, Thursday 25 October 2012, One Bishop's Square, London, E1 6AD
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Latest research from the Global Workplace - The Edge of Collaboration
- 1. Research & Innovation The EDGE of Collaboration Dr. Marie Puybaraud Director, Global WorkPlace Innovation Johnson Controls Hannah Hahn, MBA Manager, Global WorkPlace Innovation Johnson Controls Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 2. Research & Innovation The EDGE of Collaboration! 1 2 3 TODAY: The edge TOMORROW: The Threats THEREAFTER: Implications
- 3. Research & Innovation The EDGE of Collaboration! 1 2 3 TODAY: The edge TOMORROW: The Threats THEREAFTER: Implications
- 4. What is the Edge? Hype? Competitive What is Advantage? Collaboration?
- 5. Collaborate or die… There is a gap between current and projected needs of knowledge workers and workplace infrastructure MASS Collaboration
- 6. Knoll/BHDP/JCI Personal Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 7. New WOW Collective Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 8. Steelcase Structured Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 9. Johnson Controls Chaotic Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 10. Steelcase Technology enabled Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 11. Johnson Controls Organised Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 12. Project KOBE Emotional Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 13. NTNU Virtual Tunnels Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 14. Collaboration in 2020 Source: Collaboration 2020: hype or competitive advantage? – 2012, Johnson Controls, Inc. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 15. More space to collaborate 30/70 Individual vs Collective 70/30 Individual vs Collective Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 16. Collaborate or die… There is a gap between current and projected needs of knowledge workers and workplace infrastructure HYPER MASS Collaboration Collaboration
- 17. How is the evolution of our workplace impacting on Collaboration?
- 18. An evolutionary path… Working collaboratively can be a powerful enabler of improved business performance, but Total successful collaboration rarely Engagement emerges out of the blue, and should not be taken for granted Digital Nomads Intensive Collaboration Experience Pixels Society Everywhere
- 19. Steelcase Digital Nomads Collaboration is the norm The role of the office is one of supporting collaboration Source: Collaboration 2020: Hype or Competitive Advantage? – 2012, Johnson Controls, Inc.
- 20. Johnson Controls Intensive Collaboration The office: a collaborative platform Use of team spaces that have built-in collaborative technologies increase from 20% to 52% towards 2020 Source: Collaboration 2020: hype or competitive advantage? – 2012, Johnson Controls, Inc.
- 21. Johnson Controls Pixels Everywhere Pixels Everywhere 62% of our respondents consider a high use of touch- only computing device (e.g.: iPad) in 2020 - 16% now Source: Digital Natives: Born 2 B Connected – 2012, Johnson Controls, Inc.
- 22. Total Engagement Gamification of the Workplace Farmville is played by about 31 million people every day. Teams at work are engaging more and more into role playing! Source: Farmville
- 23. YNNO Experience Society Redefining the Experience of Work 94% of the ideas are not generated at work Source: Collaboration 2020: hype or competitive advantage? – 2012, Johnson Controls, Inc.
- 24. How to prepare? Be receptive and adaptable Nomadic behavior Intensive collaboration Digital environments Total Engagement New work experience Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 25. Collaborate or die… There is a gap between current and projected needs of INTENSIVE knowledge workers and Collaboration workplace infrastructure HYPER MASS Collaboration Collaboration
- 26. What does it mean? Pixels 24/7 Everywhere 30/70 INTENSITY of i ii iii RELIANCE on a collaboration The ROLE of the heavy requires workplace is Technology / Leadership and changing Human Interfaces Training Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 27. Research & Innovation The EDGE of Collaboration! 1 2 3 TODAY: The edge TOMORROW: The Threats THEREAFTER: Implications
- 28. Digital Natives are GLOBALLY CONNECTED, FLEXIBLE, COLLABORATIVE They developed different communication styles Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 29. We ARE APPLE We DO Facebook Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 30. Digital Natives demand to be CONNECTED 24/7, WHENEVER and WHEREVER “ALWAYS-ON” LIFESTYLE 60 50 40 Disagree 30 completely 20 2 10 3 0 4 GERMANY USA CHINA UK Completely agree Without technologies…… I feel “cut-off“ from my friends and miss large parts of my social life Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 31. 58% feel naked and incomplete without technologies Technology became a NEW SORT OF EXTREMITIES Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 32. 32.6% feel inefficient and cannot keep up with the pace of life without technologies DIGITAL NATIVES refer to the INTERNET as the KEY technology supporting their lifestyle Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 33. 73.6% agree to completely agree that new technologies are ADDICTIVE When they were asked to live WITHOUT technologies: It feels like PUNISHMENT and being on a DIET Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 34. What does it mean? i ii iii FEAR + DIET/PUNISHMENT ADDICTION to ISOLATION without technologies without technologies technology Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 35. Adapt, Adapt, Adapt… MASS Collaboration
- 36. 1 2 3 TODAY: The edge TOMORROW: The Threats THEREAFTER: Implications
- 37. What are the implication of collaboration on Wellbeing? What is the EDGE?
- 38. Dependency The Over worked... implications No time boundaries The Edge of collaboration may have a strong tie with the impact of collaboration on Wellbeing Forcing Change Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 39. RETHINK the meaning of “WORK”? Collaboration The Edge BURN OUT syndrome? Have we reached The Edge? Leaders EMOTIONAL Are we doing the right thing to push people away from the office? INTELLIGENCE? Do we have the ability to measure the impact on Wellbeing? Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 40. Our Global WorkPlace Innovation website: Open question www. globalworkplaceinnovation.com Have you seen examples across your industry where this is being applied? Could you see any potential impact on CRE? 1,700+ respondents 26 strategic interviews 5 industry sectors Life Science, Technology, Industrial, Oil & Gas and Finance Thank you Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
- 41. Research & Innovation The EDGE of Collaboration Dr. Marie Puybaraud Director, Global WorkPlace Innovation Johnson Controls Hannah Hahn, MBA Manager, Global WorkPlace Innovation Johnson Controls Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
Hinweis der Redaktion
- Slide Objective: Highlights each trend with talking points on how to prepare.Talking Points:The key to preparing is to be accepting, flexible and adaptable to new trendsNomadic Behaviour – support it – always plugged in, always on, always accessible, It’s about what not where…Digital Environments – It’s about interaction, self discovery and exploration, edutainment, learning through experience, Googling everywhere.New Work Experience – Experience design – we’re in NYC – probably not a better city in the world to explore and take in the way leading edge companies are creating experiences for their customers – as you experience those yourself consider how these concepts might be applied to the workplace.Responsive and adaptable environments – respond to sustainability needs and expectations yes, but also to the shifting needs of the business your workplace supports. Whether it’s quiet space, collaboration space, meeting space or networking space ensure you provide these in the right measure. Sales office vs. R&D.Get ready to support intensive collaboration. Think about the needs of a new workforce. A workforce raised on facebook and social media that has collaboration imprinted on their DNA.
- What have we learned aboutConnectedFlexibleCollaborative
- Lifestyle has become very focussed around a small number of brands which feature heavilyApple, (iPhone, iPad and the App services) as latest innovations, embodies technological progress, innovation and creativity. Digital Natives strongly associate these qualities with their lifestyle:Strong brand in Apple – lifestyle brandUse apps to play games, access social networks, Facebook – the most popular single point of entry to reach out to a large number of people at the same time - Facebook is considered THE social link to family, friends and groups.
- Connectivity must be 24/7 On the fly mentality - To be flexible and spontaneous – less planning requiredActually 61% report that without technologies they feel CUT OFF from their friends and family and they MISS part of their SOCIAL LIFE
- As a result technology becomes a NEW SORT OF EXTREMITY (I have two arms, two legs and a smartphone)Fully adapted and embraced technology - FULL ADAPTATION from the very beginning and a very NATURAL and EASY way of HANDLING the variety of technologiesTechnology is a part of the body Very natural behaviour It is there, compact Easily communicate with friends etc As a result a NEW extremity of the body
- And therefore Digital natives refer to the internet as THE KEY to support their lifestyle The internet is the “BACKBONE” firmly connecting the various aspects and spheres of life
- As a consequence [read]Some actually professed to be addicted to itIn other words the earlier generations up to Gen X have had to learn to live WITH technology, we find Digital Natives struggle to live WITHOUT technology and take it for granted For example......