1. Terence Brake
President, TMA World, Americas
tbrake@tmaworld.com
www.tmaworld.com
1 February 2011
WELCOME TO:
TMA World Webinar Series
A Checklist For Collaborative Leadership

2. Welcome & Objectives
Terence Brake
President, TMA World, Americas
Author:
The Global Leader
Critical Factors for Creating the World Class Organization,
McGraw-Hill, 1997
Where In The World Is My Team? Making a Success of
Your Virtual Global Workplace, Wiley/Jossey-Bass, 2009
We Will Cover:
1. What is collaborative leadership?
2. What skills do collaborative leaders need to be effective?
3. How can we develop more collaborative leaders in our
organizations?
© Transnational Management Associates Ltd. All Rights Reserved. 2

3. 1. What is collaborative leadership?
What is collaboration?
• Cooperating across boundaries
to achieve an outcome that no
one could have
accomplished alone.
What is
important is
what
collaboration
means in/for
your business
© Transnational Management Associates Ltd. All Rights Reserved. 3

4. 1. What is collaborative leadership?
• Collaborative leaders deliver results
across organizational borders. How?
• Combining diverse knowledge, skills and
imaginations to reach a common goal.
• Acting in a way that produces a sense of
collective:
 Authorship
 Ownership, and
 Responsibility
© Transnational Management Associates Ltd. All Rights Reserved. 4

5. 1. What is collaborative leadership?
Beyond the buzzzzzz
Ask: Does collaboration make sense?
No!
Yes when…
• The problem and the solution are unclear
• The problem is clear, but the solution is not
• The problem is a wicked one – complex problem requiring
complex solution
Many more problems are falling into these categories
© Transnational Management Associates Ltd. All Rights Reserved. 5

6. 2. What skills do collaborative
leaders need to be effective?
Dispositions
Personal tendencies toward:
• Approachability
• Empathy
• Energy, passion, optimism
• Integrity, transparency, trust
• Openness
© Transnational Management Associates Ltd. All Rights Reserved. 6

7. 2. What skills do collaborative
leaders need to be effective?
1. Environmental Analysis
2. Process Management
3. Perception Management
4. Personal Alignment
5. Communicating
6. Culture Development
© Transnational Management Associates Ltd. All Rights Reserved. 7

8. 2. What skills do collaborative
leaders need to be effective?
1. Environmental Analysis
I am able to identify existing collaborative
capabilities and resources in the business?
• Systems thinking regarding organizational and external enablers
and inhibitors
• Identifying key collaboration stakeholders and their interests
• Identifying and utilizing the best talent for the collaboration (if
appropriate)
• Identifying available/new tools for collaboration
© Transnational Management Associates Ltd. All Rights Reserved. 8

9. 2. What skills do collaborative
leaders need to be effective?
2. Process Management
I am able to develop and apply a formal process for the
collaboration? For example:
• Engage: Develop consensus and commitment on the what, why,
and how of the collaboration
• Exchange: Develop means for openly sharing knowledge,
experiences, insights and ideas
• Evolve: Shape what has been shared into a collective value-
added proposition
• Employ: Apply, evaluate, and implement the outcome
© Transnational Management Associates Ltd. All Rights Reserved. 9

10. 2. What skills do collaborative
leaders need to be effective?
3. Perception Management
I am able to move beyond interpersonal ‘mush’ to interpersonal
clarity.
• Recognizing every participant is having a different experience
• Communicating one’s own experience non-aggressively
• Inquiring into other people’s experience
• Being transparent to enable accurate perceptions
© Transnational Management Associates Ltd. All Rights Reserved. 10

11. 2. What skills do collaborative
leaders need to be effective?
4. Personal Alignment
I am able to align my values with my behaviors
• Identifying gaps between my collaborative values
and my behaviors
• Identifying my areas of ‘behavior blindness’
• Creating deeper alignment through adaptation and
feedback
• Supporting the alignment of others through
mentoring and coaching
© Transnational Management Associates Ltd. All Rights Reserved. 11

12. 2. What skills do collaborative
leaders need to be effective?
5. Communicating
I am able to ‘speak with’ rather than just ‘speak at’
• Building rapport
• Deep-dive questioning, listening, and learning
• Ego control “The leader of the
• Handling conflict constructively past knew how to
• Influencing without authority tell. The leader of
• Mindfulness the future will
• Opening up communication channels know how to ask.”
• Using constructive, inclusive language Peter Drucker
© Transnational Management Associates Ltd. All Rights Reserved. 12

13. 2. What skills do collaborative
leaders need to be effective?
6. Culture Development
I am able to develop an inclusive and cooperative
culture within my sphere of influence
• Recruiting people with collaborative capabilities
• Developing a shared vision and shared ownership
• Co-creating values and norms supportive of collaboration
• Leading by example
• Recognizing the demonstration of collaborative values in others
• Beginning and maintaining momentum
• Celebrating collaborative successes
© Transnational Management Associates Ltd. All Rights Reserved. 13

14. 3. How can we develop more
collaborative leaders in our organizations?
Collaboration Leadership Checklist
Organizational Lens – A Collaboration Audit
• Senior management viewpoint – top down perspectives
• Management and employee viewpoints – bottom up perspectives
• Strategic case for collaboration(s) – formal and informal
• Organizational structure and culture
• HR systems alignment
• IT support
• Learning & Development alignment
• Collaboration Labs
© Transnational Management Associates Ltd. All Rights Reserved. 14

15. And now . . .
Q & A
© Transnational Management Associates Ltd. All Rights Reserved. 15

16. Thank You For Participating
Today
www.tmaworld.com
You can connect with me via:
Email: tbrake@tmaworld.com
My blog: http://virtualteamwork.blogspot.com
LinkedIn: http://www.linkedin.com/in/terrybrake
© Transnational Management Associates Ltd. All Rights Reserved. 16