The world is experiencing unprecedented change – and the rate of change is accelerating. For organisations, there is only one chance of survival. Making the ability to adapt to change a competitive advantage. At this session, we talk through some of the major case studies and thinking in recent years and what that means for businesses of the future. From IIT Academy, Hong Kong - meetup.com/IITAcademyHK

1. Beyond Agility
Masterclass @ Industrie IT Academy

2. hello!

3. Beginner Practiced MasterExpert
just starting
the journey
a few years,
know the
concepts
significant
experience,
delivered
results
let’s learn
from each
other
about you

4. about me
• Launched six startups in past 2 years - fashion, recruitment, education, creative tech,
publishing, volunteering
• First Scrum Master at the biggest bank in Australia, beach head agile coach at international
bank, responsible for orchestrating one of Australia’s top 10 brands toward agility
• Transformed across industries gaming companies, home loan providers, financial institutions,
international tech, government, health organisations - 240% productivity in 6 weeks
• Facilitates Sydney Scrum - biggest and one of the first Agile Meetups
Pioneered multi-language offshore scaled agile
Orchestrate Industrie IT’s Academy: Agile two-time IMA award winner
CBA innovation award
2011

5. Contents
Observing historical patterns
The Human & the Org
• Connected Company
• Coke
• Netflix
• Drive
• Flow
What’s next?

6. history
observing

7. a view of work
• Sustenance Gathering
• Agricultural Production
• Production
• Knowledge
• Creative
• Beyond
Attribution - Peter Green of
http://www.agileforall.com/2015/05/the-future-of-agile-changing-the-world-of-work/

8. a view of production
“I can say, without the slightest hesitation,
that the science of handling pig-iron is so
great, that the man who is physically
capable of handling pig-iron, and is
sufficiently stupid to choose this for his
occupation, is rarely able to comprehend
the science of handling pig-iron.”
- Fredrick Winslow Taylor

9. transforming production
speed and quality vs.
economies of scale
Lean
W. Edwards Deming
Taiichi Ono (⼤大野耐⼀一)

10. trust
value
kaizen
lean

11. a view of knowledge
https://www.projectsmart.co.uk/white-papers/chaos-report.pdf
80%$
20%$
Features(
Rarely/Unused$ O3en/Always$
18%$
29%$
53%$
Project(Resolu-on(
Failed$ Succeeded$ Challenged$

12. transforming knowledge
Scrum
• Hirotaka Takeuchi (⽵竹内 弘⾼高)
• Ikujiro Nonaka (野中 郁次郎)
• Jeff Sutherland

13. iterative delivery
high-performing team
servant leadership
scrum
lean
trust
value
kaizen

14. a view of creativity
Engineering Agility
Market

15. transforming creativity
Lean Startup
• Steve Blank
• Eric Ries

17. empirical discovery
voice of customer
validated learning
lean startup
lean
trust
value
kaizen
scrum
iterative delivery
high-performing team
servant leadership

19. & the
organisation
the human

20. connectedness
“Connected companies have the advantage in
today’s connected world, because they learn and
move faster than their competitors. While others
work in isolation, they link into rich networks of
possibility and expand their influence.
Connected companies around the world are
aggressively acquiring customers and disrupting
the competition. “
Read more… iit.life/connected

21. structures
“Avoid a Kodak Moment. Tomorrow's business winners--
regardless of size or industry--will be the ones that know how
to combine scale with agility.”
Read more… iit.life/coke
“Excellent colleagues trump everything else. Have an
action bias. Act in Netflix’s best interests. We are a sports
team. Managers foster great teams, leaders foster
culture.”
Read more… iit.life/netflix

22. anti-fragility
"Some things benefit from shocks; they thrive
and grow when exposed to volatility,
randomness, disorder, and stressors and love
adventure, risk, and uncertainty. Yet, in spite of
the ubiquity of the phenomenon, there is no
word for the exact opposite of fragile. Let us call
it antifragile. Antifragility is beyond resilience or
robustness. The resilient resists shocks and
stays the same; the antifragile gets better"

23. 1. Dynamic Roles Replace Static Job Descriptions
2. Distributed Authority Replaces Delegated Authority
3. Rapid Iterations Replace Big Re-orgs
4. Transparent Rules Replace Office Politics

24. anti-fragility
evolutionary purpose
wholeness
connected
companies
lean
trust
value
kaizen
scrum
iterative delivery
high-performing team
servant leadership
lean startup
empirical discovery
voice of customer
validated learning

25. drive + flow
Motivation 1.0
Motivation 2.0
• Autonomy
• Mastery
• Purpose

26. the people challenge
US$550B in cost
http://www.gallup.com/poll/
181289/majority-employees-not-
engaged-despite-gains-2014.aspx
31%
51%
18%
U.S. Engagement at Work
Engaged Not Engaged Disengaged

27. some wisdom?
“Man, I see in fight club the strongest and smartest men who've
ever lived. I see all this potential, and I see squandering. God
damn it, an entire generation pumping gas, waiting tables;
slaves with white collars. Advertising has us chasing cars and
clothes, working jobs we hate so we can buy shit we don't need.
We're the middle children of history, man. No purpose or place.
We have no Great War. No Great Depression. Our Great War's a
spiritual war... our Great Depression is our lives. We've all been
raised on television to believe that one day we'd all be
millionaires, and movie gods, and rock stars. But we won't. And
we're slowly learning that fact. And we're very, very pissed off.”

28. of the human &
the organisation
the future
lean
trust
value
kaizen
scrum
iterative delivery
high-performing team
servant leadership
lean startup
empirical discovery
voice of customer
validated learning
connected companies
anti-fragility
evolutionary purpose
wholeness

29. transforming connectedness
time, space & cultural affordances
empathy & compassion
companies 2.0

30. time affordance
1% pledge / 20% time
telecommuting
‘intra-prenuers’
‘hire only bosses’

31. space affordance
activity-based working 2.0
multi-use spaces
co-working
gemba for everybody
read more…
iit.life/agile-space1
iit.life/agile-space2
iit.life/agile-space3

32. Liminality
INDUSTRIE IT: Revised Option B. Level 5 03.11.15
next gen agile activity based workplace

33. Liminality

34. Liminality

35. cultural affordance
SENIOR
MANAGEMENT
vision + context
over command
& control
enable alignment
via co-ordination +
servant leadership
OPERATIONAL
MANAGEMENT
rigourously improve
beyond high
performance
SELF-MANAGED
TEAMS
Autonomy Mastery Purpose
Wa (和) is a Japanese cultural concept
usually translated into English as
"harmony". It implies a peaceful unity
and conformity within a social group, in
which members prefer the continuation
of a harmonious community over their
personal interests.

36. design
pods
intro
coach
orgs
intro master
concepts
serve
teams
expert
internal
beginner
start
teams
start
projects
work
agile
support
teams
win
clients
community
join
teams
external
design
platforms
practitioner

37. empathy

38. companies 2.0
education 2.0
the share economy
social business
de-centralisation of means of production
de-centralisation of energy
and others…
Read more… iit.life/education

39. internal affordance
empathy & compassion
open companies
humanist
lean
trust
value
kaizen
scrum
iterative delivery
high-performing team
servant leadership
lean startup
empirical discovery
voice of customer
validated learning
connected companies
anti-fragility
evolutionary purpose
wholeness

40. lean
trust
value
kaizen
scrum
iterative delivery
high-performing team
servant leadership
lean startup
empirical discovery
voice of customer
validated learning
connected companies
anti-fragility
evolutionary purpose
wholeness
humanist
internal affordance
empathy
open companies
studies
coca cola
netflix
spotify, et al.
books
the connected company
drive
flow
thank you!