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Steve Copeland




                 Business Owner
                 Interview
Introduction
 The  company I interviewed was
  Subway.
 I interviewed by boss, Neil Gwatsighi. I
  met him by working for him. He started
  working in the food industry when he
  was only sixteen years old.
 He eventually worked his way up to
  manager until he had enough money
  to afford his own store and manage his
  own business.
Entrepreneurs Company
   Subway is in the food industry and has
    thousands of stores nationwide.
   Subway sells subs, pizzas, drinks, and also soup
    and cookies.
   Neil has been in business for 8 years.
   Neil manages the store and also takes care of
    financial issues and food orders.
   Neil chose this business because he has been
    with subway his whole life and fell in love with
    the food industry.
Background of Business
   Neil enjoyed working in the food industry at a young
    age. It then carried over to when he was an adult
    and decided he wanted to make his own profit and
    bought out the subway and hired his own
    employees.
   He started the business because he wanted to be in
    charge and manage his own business.
   Neil gained his work experience from working there
    at a young age and gaining experience over the
    years.
   The company is now differently managed. Neil saves
    natural resources. For example, we use rags to wipe
    down windows as opposed to paper towels; therefor
    saving trees.
Successes and Challenges

   Some challenges Neil faces are severe weather
    conditions, running out of inventory, and also if an
    employee(s) calls out sick.
   Some successes Subway has is when revenue is
    $2000 or more for a days work. Another success is if
    200 or more costumers come in within a day.
   The most challenging aspect Neil faces is when all
    employees call out and he has to work a busy day
    all by himself.
   This issue is overcome by a strong work ethic and
    appropriate time management skills.
Successes and Challenges
   Some critical success factors consist of
    making sure all preparation is ready for a days
    work. For example, all the veggies such as
    onions and peppers should be sliced and
    ready for access throughout the day.
   Neil makes sure all his employees are doing
    their work “the subway.”
   One major flaw that subway has is that they
    produced to many coupons allowing
    customers to get free subs. This causes Neil to
    lose profit.
The Future
 Neil plans to stay in business in the future
  but not in the food industry.
 He is losing profit with the coupons and
  point cards. He has more business, but less
  profit. Neil wants to run a camera business
  in the near future because it is more
  profitable and its self proprietorship. Neil
  likes to work alone and get things done
  right.
Interesting Questions
   Some questions that I asked Neil and found
    interesting are what brought you to subway.
    Neil responded that his father also worked at
    subway and he hired him at a young age to
    begin working and follow the foot steps of his
    father.
   Another question I found unique was what he
    found most difficult about working at a young
    age. Neil answered that his father gave him a
    large amount of hours. Neil was working 40+
    hours a week and it was extremely difficult
    with no free time.
Summary

   Neil’s advice to the members of the class was
    to establish a strong work ethic and time
    management skills at a young age so that
    you are prepared for the real world and be
    successful in life.
   I learned how difficult it really is to manage a
    business. It takes a lot of hard work, time, and
    determination to be successful when
    managing a company. I will take this
    experience as a learning block and use what
    I have learned about management and
    become successful in the near future.

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Business owner interview

  • 1. Steve Copeland Business Owner Interview
  • 2. Introduction  The company I interviewed was Subway.  I interviewed by boss, Neil Gwatsighi. I met him by working for him. He started working in the food industry when he was only sixteen years old.  He eventually worked his way up to manager until he had enough money to afford his own store and manage his own business.
  • 3. Entrepreneurs Company  Subway is in the food industry and has thousands of stores nationwide.  Subway sells subs, pizzas, drinks, and also soup and cookies.  Neil has been in business for 8 years.  Neil manages the store and also takes care of financial issues and food orders.  Neil chose this business because he has been with subway his whole life and fell in love with the food industry.
  • 4. Background of Business  Neil enjoyed working in the food industry at a young age. It then carried over to when he was an adult and decided he wanted to make his own profit and bought out the subway and hired his own employees.  He started the business because he wanted to be in charge and manage his own business.  Neil gained his work experience from working there at a young age and gaining experience over the years.  The company is now differently managed. Neil saves natural resources. For example, we use rags to wipe down windows as opposed to paper towels; therefor saving trees.
  • 5.
  • 6. Successes and Challenges  Some challenges Neil faces are severe weather conditions, running out of inventory, and also if an employee(s) calls out sick.  Some successes Subway has is when revenue is $2000 or more for a days work. Another success is if 200 or more costumers come in within a day.  The most challenging aspect Neil faces is when all employees call out and he has to work a busy day all by himself.  This issue is overcome by a strong work ethic and appropriate time management skills.
  • 7. Successes and Challenges  Some critical success factors consist of making sure all preparation is ready for a days work. For example, all the veggies such as onions and peppers should be sliced and ready for access throughout the day.  Neil makes sure all his employees are doing their work “the subway.”  One major flaw that subway has is that they produced to many coupons allowing customers to get free subs. This causes Neil to lose profit.
  • 8. The Future  Neil plans to stay in business in the future but not in the food industry.  He is losing profit with the coupons and point cards. He has more business, but less profit. Neil wants to run a camera business in the near future because it is more profitable and its self proprietorship. Neil likes to work alone and get things done right.
  • 9. Interesting Questions  Some questions that I asked Neil and found interesting are what brought you to subway. Neil responded that his father also worked at subway and he hired him at a young age to begin working and follow the foot steps of his father.  Another question I found unique was what he found most difficult about working at a young age. Neil answered that his father gave him a large amount of hours. Neil was working 40+ hours a week and it was extremely difficult with no free time.
  • 10. Summary  Neil’s advice to the members of the class was to establish a strong work ethic and time management skills at a young age so that you are prepared for the real world and be successful in life.  I learned how difficult it really is to manage a business. It takes a lot of hard work, time, and determination to be successful when managing a company. I will take this experience as a learning block and use what I have learned about management and become successful in the near future.