This introduction was given by Steve Brewer. The event continued the series of workshops on the theme of Libraries of the Future with a focus on community engagement. We were very pleased to welcome participants to the Sir Duncan Rice Library at the University of Aberdeen. This new library describes itself as a 21st century space for learning and research having been opened less than two years ago. We welcome all those with an interest in the theme of Libraries of the Future and especially those concerned with outreach and community activities and related knwoledge management. Keynote speakers: Sarah Chapman from Aberdeen University Special Collections department Simon Burnett from Robert Gordon University The agenda for the two day event was as follows: 11:30 - 12:00 - registration 12:00 - 13:00 - welcome and introduction to the IT as a Utility Network+ (light buffet lunch available) 13:00 - 13:45 - talk: knowledge management for libraries + questions 13:45 - 14:15 - Community engagement - key issues? 14:15 - 15:00 - break out groups - discussion of community engagement key issues 15:00 - 15:20 - coffee break 15:20 - 15:50 -Report back from break out groups 15:50 - 16:50 - Discussion on emerging ideas 16:50 - 17:30 - Identification of possible follow on actions Evening meal - Bauhaus 09:00 - 09:15 - welcome coffee and pastries 09:15 - 09:30 - Recap from day one 09:30 - 10:00 - talk: community engagement (from the Sir Duncan Rice Library library team) 10:00 - 11:00 - library tour 11:00 - 11:15 - coffee break 11:15 - 12:30 - community engagement - discussion 12:30 - 13:30 - working lunch - agreement on follow in actions and recommendations on community engagement.

1. ITaaU Network+
Libraries of the Future: community engagement
Jeremy Frey, Steve Brewer
(University of Southampton)
Sir
Duncan
Rice
Library
at
the
University
of
Aberdeen
25-26 March 2014

2. Libraries of the Future?
Birmingham
Library
©
Mecanoo
Architects
Courtesy
of
Lori
Nix
-­‐
lorinix@lorinix.net

3. Welcome
• Goals
for
the
day:
1. Explore
role
of
IT
uLliLes
in
the
context
of
the
evolving
role
of
libraries
2. Capture
key
issues
for
libraries
engaging
with
their
communiLes
3. ArLculate
a
route
forward
for
invesLgaLng
and
developing
these
findings
4. Broaden
our
network
of
people
with
interests
in
this
area

4. Agenda
DAY
1
• Welcome
and
IntroducLons
• Talk:
knowledge
management
for
libraries
• Community
engagement
-­‐
key
issues?
• Break
out
groups
-­‐
discussion
of
community
engagement
key
issues
• Coffee
break
• Report
back
from
break
out
groups
• Discussion
on
emerging
ideas
&
IdenLficaLon
of
possible
follow
on
acLons
DAY
2
• Recap
from
day
one
• Talk:
community
engagement
(from
the
Sir
Duncan
Rice
Library
library
team)
• Library
tour
followed
by
coffee
• Working
lunch
-­‐
agree
on
follow
on
acLons
&
recommendaLons
on
community
engagement
• dotRural
visit

5. IT as a Utility
funded under Research Council UK's Digital Economy theme
The
Digital
Economy
vision
is
of
the
transforma5onal
impact
of
digital
technologies
on
all
aspects
of
life.

6. LOTF
–
the
story
so
far…
A
significant
sub-­‐theme
within
the
Digital
Economy,
including
IT
as
a
ULlity
Network+
1. Libraries
tradiLonally
hubs
within
academic
insLtuLons
and
communiLes
at
large
2. Digital
Economy
predicated
on
smart
ciLes
and
(digitally)
connected
communiLes
3. Role
and
requirements
of
new
technology
and
uLliLes
for
Libraries
of
the
Future?

7. How
we
arrived
here…
• 17
April,
2013
–
Bodleian
Library
workshop
– Emerging
and
changing
roles
for
librarians
– QualiLes
not
(yet)
encapsulated
within
the
digital?
– CollaboraLve
learning
opportuniLes
• 18
September,
2013
–
Scoping
workshop
(Soton)
– “Digital
is
more
than
digiLsed”
DDR
– Do
systems
lock
in
processes?
– Design
for
flexibility?
Community
led
structures?
– Lessons
learnt
from
universiLes
restructuring?
• 13
November,
2013
–
BL,
Libraries
of
the
Future
– MulLdisciplinary
spaces
where
people
spent
Lme
– Medieval
data
deluge,
exchange
of
volumes
– Role
of
libraries
in
supporLng
knowledge
creaLon
• 5
December,
2013
–
Oxford
eResearch
Centre
– The
role
of
research
libraries
and
professional
bodies
– Leah
McEwen
(Cornell)
and
Dave
De
Roure
(Oxford)

8. Introduction: partners & collaborators
• PI and Co-Is:
– Jeremy Frey, PI (University
of Southampton)
– Gerard Parr (University of
Ulster)
– Mark Sandler (QMUL)
– Richard Mortier (University
Nottingham)
– Mike Surridge (University of
Southampton)
• Advisory group:
– ustwo
– IBM
– BT
– Thales
– Microsoft
– BBC Reseaerch
– Cabinet Office
– DSTL
– Zenotech
– Cambridge &
Newcastle Universities
Steve
Brewer
–
Network
Coordinator
(University
of
Southampton)

9. The Digital Economy and ITaaU
The
Cloud
food security
traditional
utilities
cloud computing
sensors &
actuators
telecommunications
data-driven
science
electronic lab
notebooks
“Network+
smart spaces/
smart
ci)es”
libraries of
the future
“tangible
Interfaces”
“apps are the
new taps…”
3D printing

10. Aims and objectives
• Unite researchers, users, content and data providers
• Understand how and why businesses and consumers
are using on-demand services
• Understand the provision, uptake, usability, security,
of apps and services delivered in the future Internet
• Champion simple, usable and safe IT provision from
smart services, surroundings and information stores
• Identify perceived barriers that inhibit new users

11. Approach: Network+ & Hub model
• ITaaU
one
of
4
sub-­‐themes
of
the
Research
Councils
UK
Digital
Economy
programme
• The
Digital
Economy
vision
is
of
the
transformaLonal
impact
of
digital
technologies
on
all
aspects
of
life
• £138
million
invested
since
2008
by
RCUK
• Other
Networks:
Sustainable
Society,
CommuniLes
and
Culture
&
New
Economic
Models
• Hubs:
dot.rural,
SiDE
and
Horizon
• Centres
for
Doctoral
Training

12. ITaaU Network+: Newsletter
Available
from the
website:
Itutility.ac.uk

13. • Smart Spaces (Cities) and Diversity
• Emerging Economies: International Perspectives
• Libraries of the Future
• Broadcast Media and Social Media
• Data as a Utility, Hardware as a Utility
• 3D printing: the changing shape of IT utilities
• Human Data Interaction
• Business models for IT utilities

14. First two successful pilot projects recently confirmed:
• Trusted Tiny Things – led from University of
Aberdeen
• Using Wireless Networks to Support First
Responders and Resilience in Upland Areas – led
from QMUL & Cambridge
THIRD CALL ON THE WAY

15. “a temporary transfer to a new research
environment”
opportunities for career
development, sectoral knowledge
transfer and access to short term
skills for project development
Call 2 has recently closed

16. Workshop progress
Title Date Location No.
attendees
Smart Spaces and Diversity 11 March Southampton 12 attendees
Libraries of the Future - 1 17 April,
2013
Bodleian Lib, Oxford 19 (21 reg -
max)
Emerging Economies: International
perspectives
23 April,
2013
Assoc.
Commonwealth
Universities
15 attendees
Embedded IT services and the Internet
of Things
20 May,
2013
Southampton 13 attendees
Security and Trust in IT Utilities:
challenges, risks and benefits - Scoping
meeting
10 June
2013
Southampton 10 attendees
3D printing, scanning and projecting: the
changing shape of IT utilities
27 June
2013
Southampton 23 registered
Design approaches for IT Utilities: a two
day quest for the optimum interaction
design models for IT utilities
4-5 July Ustwo & IBM South
Bank, London
23 registered
Adoption of ICT to improve security and
trust in the UK food chain
2-3 Sept
2013
County Antrim,
Northern Ireland
> 50
registered
Libraries of the Future - 2 18 Sept Southampton 10
Human-Data Interaction: big data gets
personal
2 Oct 2013 Open Data Institute,
London
43 registered
Libraries of the Future - 3 13 Nov,
2013
British Library,
London
Now open
IT utilities: Security and Trust 21-22 Nov
2013
Southampton Now open
IT utilities: promoting and discovering
services
11 Feb,
2014
Southampton Now open
Libraries of the Future – 4 5 Dec,
2013
Oxford TBC
ITaaU Network meeting 19-20
June, 2014
Southampton TBC

17. Emerging topics
Strong sub-theme are emerging as areas for further investigation:
• Information transformation services – identify and promote
• Transition: revelation è innovationè specialist tool/resource è
utility (where is service in this sequence?)
• Designing web to be accessible to those with intellectual
disabilities , dyslexia etc…
• Academic eLearning use and development in developing world
• Assistive technologies for older people to use Web 2.0
• Health ICT in developing countries – efforts to improve / build
• Trust and security important but perception is key to success

18. Join the ITaaU Network+
• Web: www.itutility.ac.uk
• Mailing list: http://jiscmail.ac.uk/itutility
• Hashtag #itaaun
• Twitter: SteveITaaU
• Facebook page: http://www.facebook.com/ITutilityNetwork
• Email: info@itutility.ac.uk
• LinkedIn group: IT-as-Utility-Network

19. LOTF
–
the
story
so
far…
A
significant
sub-­‐theme
within
the
Digital
Economy,
including
IT
as
a
ULlity
Network+
1. Libraries
tradiLonally
hubs
within
academic
insLtuLons
and
communiLes
at
large
2. Digital
Economy
predicated
on
smart
ciLes
and
(digitally)
connected
communiLes
3. Role
and
requirements
of
new
technology
and
uLliLes
for
Libraries
of
the
Future?

20. How
do
IT
uLliLes
contribute
to:
1. Data
and
library
granularity
–
the
paper
is
all?
1. Data
preservaLon
role:
not
just
books,
the
role
of
the
crowd,
2. preservaLon
of
process
3. Safety
process
mamers
2. Can
we
build
a
physical
library
from
Zooniverse?
1. Where
and
how
do
the
conversaLons
take
place?
2. Can
we
build
a
physical
library
from
devices?
3. Do
we
need
a
new
name
for
libraries
and
librarians?
1. Professional
personal
development
role