How will chatbots revolutionize our day to day lives and what does it mean? Over the past year, chatbot have become very popular. Companies of all sizes are building bot, developers have made over 80K Bots for Messenger alone and this is just the beginning. By 2020, it is estimated that 80% of businesses will have a bot. The past year has also been full of challenges. For one, Bots are a new Paradigm which means building a great bot is very difficult. That being said, focusing on Chatbot First use cases and see where the opportunities are can give developers and companies a huge advantage. Once we have the right market opportunity, the right use case, then we must design it right! Unfortunately most developers are making bots the same way they made apps and websites... Chatbot and conversational Ui is a completely different animal and designing a great bot can be very hard. Things we will explore: 1) Why are Bots a Revolution? 2) Why Bots and Why Now? 3) What does the Future Look like? 4) What are the Biggest Opportunities for Ai and Automation? 5) What are Bot Builders Building right now? 6) How to think about 'Chatbo First Use Cases' the right way. 7) Bot Design Basics You can see this presentation live at: https://youtu.be/6zzj-v0yjBI Learn more about chatbots at: ChatbotsLife.com

1. The Chatbot Revolution
Stefan Kojouharov

2. -Founder at
ChatbotsLife.com
-We help companies build
bots and share our insights
along the way.
-#1 Place to Learn About
Bots Online
Stefan Kojouharov

3. Part 1
Why Are Bots
Trending?

4. Why Bots, Why Now?
2 Main Reasons

5. Messaging Apps are Killing It

6. Consumption: Apps vs Websites vs Songs

7. Apps Have Failed Us
Why Have
Apps Failed
Us?
Brain has a Limited
Attention Span &
Memory

8. Bots Can Solve
this Problem

9. What Does a
Bot Future
Look Like?

10. Technological
Integration
❖ Single Entry Point
❖ AI & Automation
❖ IOT
❖ Personalization
Living in a Fully
Integrated World

11. Single Entry Point
Single Entry Point
You Will be Able to Access all of
your Technology, such as
documents, calendar, emails, etc
via Virtual Assistant Bot.

12. Ai & Automation
Many simple tasks
will take care of
themselves.
Say you and a friend want to set
up a meeting, in the future your
Bot will talk to their bot and it will
happen automatically

13. IOT
Everything will Talk &
Learn!
Your Refrigerator will order eggs when
you run low, the Sprinkler System will
turn itself ON if it does not rain, and if
your house springs a leak, a plumber will
instantly be on his way.

14. Personalization
Scalable Super
Personalization
Bots will soon have the ability to
track and predict your mental
patterns, your moods, your
performance.. Bots will be able to
anticipate our Needs and Provide
Solutions even before we request it
and run A/B tests on us.

15. Bot Ecosystem
Master Bots Slave Bots

16. Bot 2 Bot
Bot to Bot Communication
● Bots can summon other bots to complete
tasks
● Bots can collaborate with each other to
enable new services
● Bots can delegate or outsource tasks to
different bots
● Bots can transact and negotiate with other
bots at bot-speed
● Bots can upgrade themselves by
leveraging capabilities of other bots

17. Democratization
of Technology
❖ Non-techies will be
able to build bots
like legos.
❖ Discovery &
Monetization will
become automatic.

18. How Close
Are We?

19. How Much Can We Automate Right Now?
“45% of work activities
could be automated using
already demonstrated
technology”
McKinsey

20. Where are the
Biggest
Opportunities?

21. Major Task Automation Opportunity

22. Major Task Automation Opportunity

23. Major Task Automation Opportunity

24. Major Task Automation Opportunity

25. Major Task Automation Opportunity

26. Major Task Automation Opportunity

27. Major Task Automation Opportunity

28. What are Developers focusing their energies on?

29. What Types of Bots are Developers Building Right Now?

30. What are Biggest
Opportunities for
Your Company?

31. Part 2: Bot
Basics

32. What is a Chatbot?
Front End
NLP Layer
Application
Server / Database

33. Chatbot Front Ends

34. UI Elements & What it Means: Let’s Play with a couple of Bots
Chatbot’s Life Bot
Tutor Bot

35. Where Should You Build First?

36. NLP Layer

37. Part 3
The Making
of a Bot

38. Democratization of Technology
“Building Bots
is Easy
Building Good
Bots is Hard”

39. Why is it so Hard? …. Paradigm Shift!
Chatbots are a natural expression,
and an externalization of what we
do almost every moment of
everyday: TALK.

40. Common Mistakes
Most Developers try to
Cram Websites and Apps
into Bots and Fail

41. How to Build a Great Bot
Chatbot First Use Cases
Bot Design & Copywriting
Bot Superpowers
Habit Forming Design

42. Chatbot’s Life
San Francisco CA
Stefan@ChatbotsLife.com
Tel: 415-650-2929

43. Resources
Songs in iTunes: https://9to5mac.com/2011/01/04/a-look-at-the-average-itunes-library/
Websites visited per month:
https://www.creditloan.com/blog/how-the-world-spends-its-time-online/
https://www.quora.com/How-many-webpages-does-an-average-user-visit-per-day
http://www.dailygalaxy.com/my_weblog/2008/04/the-limits-of-m.html
Automation:
https://hbr.org/2015/12/how-many-of-your-daily-tasks-could-be-automated
http://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/four-fundame
ntals-of-workplace-automation
https://public.tableau.com/profile/mckinsey.analytics#!/vizhome/AutomationandUSjobs/T
echnicalpotentialforautomation