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What Is Your Underwriter
Looking For?
To long-term risk managers, your
insurance underwriter is almost
a member of the team, but
many small business owners
remain confused about the role of an
underwriter. And long-term managers please
note: Even you may need a refresher course in
today’s underwriter and how he or she impacts
your organization
Here’s a primer on the important role this valuable
person plays.
Underwriters hold the key to insuring your business
or organization. The underwriter is the person at
the insurance company who makes the decision to
accept a certain risk and at what price, as all
insurance companies are in the business of
transferring risk for a fee. All the questions they ask
about you or your company help them make that
decision.
Here are some questions they may
ask:
• How long has your business been in operation?
Underwriters like to see three full years of
operation. If your business is new, it will be
harder for the carrier to insure your business at
the best rate.
• Is your business financially sound? For example, if
you own investment properties and you are
“upside down” on several of them, underwriters
may decline your account. Prior cancellations for
nonpayment of premiums will hurt your risk
profile as well.
• If you have a vehicle fleet or commercial
buildings, are they in good condition, clean
and outfitted with adequate safety measures?
Are your vehicles in a secure location when
not in use?
• Where is your business located? The safety of
neighborhoods is a prime concern, not just for
you but for your insurance carrier.
• What is your loss history in the past three to five
years? Most underwriters anticipate a better-
than-average loss history. You can explain some
outliers, but standard insurance carriers will
hesitate if your business has an unfavorable loss
history.
• Do you, as owner of the business, actively
manage the operation on a daily basis? If so, you
are demonstrating that you have control of the
operations of the company.
• What loss prevention programs are in place? Do
you have a safety manual, and do you conduct
frequent safety meetings? For workers’
compensation insurance, many underwriters
require a return-to-work program that brings
injured workers back to work temporarily after an
injury.
• Does your organization have a drug and alcohol
policy? Is it enforced? Do you prescreen
employees for criminal and driving records?
• Are vehicles available for personal use? How
many drivers do you have under the age of
25?
• Is your insurance application filled out
completely and neatly? A sloppy application
may indicate a lack of attention to detail.
Especially when purchasing professional
liability coverage, this can immediately sour
the underwriter.
Prior to binding coverage,
underwriters will review your loss
runs, request inspections and
check insurance claims
databases. Most insurers validate and cross-check
information on your application. Your honesty and
how you interact with the carrier in the initial
stages of the underwriting process can mean the
difference between that carrier accepting or
rejecting your business.
Randy Bett
www.BetterGroupRealEstate.ca

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What is your Underwriter Looking For ?

  • 1. What Is Your Underwriter Looking For?
  • 2. To long-term risk managers, your insurance underwriter is almost a member of the team, but many small business owners remain confused about the role of an underwriter. And long-term managers please note: Even you may need a refresher course in today’s underwriter and how he or she impacts your organization
  • 3. Here’s a primer on the important role this valuable person plays. Underwriters hold the key to insuring your business or organization. The underwriter is the person at the insurance company who makes the decision to accept a certain risk and at what price, as all insurance companies are in the business of transferring risk for a fee. All the questions they ask about you or your company help them make that decision.
  • 4. Here are some questions they may ask:
  • 5. • How long has your business been in operation? Underwriters like to see three full years of operation. If your business is new, it will be harder for the carrier to insure your business at the best rate. • Is your business financially sound? For example, if you own investment properties and you are “upside down” on several of them, underwriters may decline your account. Prior cancellations for nonpayment of premiums will hurt your risk profile as well.
  • 6. • If you have a vehicle fleet or commercial buildings, are they in good condition, clean and outfitted with adequate safety measures? Are your vehicles in a secure location when not in use? • Where is your business located? The safety of neighborhoods is a prime concern, not just for you but for your insurance carrier.
  • 7. • What is your loss history in the past three to five years? Most underwriters anticipate a better- than-average loss history. You can explain some outliers, but standard insurance carriers will hesitate if your business has an unfavorable loss history. • Do you, as owner of the business, actively manage the operation on a daily basis? If so, you are demonstrating that you have control of the operations of the company.
  • 8. • What loss prevention programs are in place? Do you have a safety manual, and do you conduct frequent safety meetings? For workers’ compensation insurance, many underwriters require a return-to-work program that brings injured workers back to work temporarily after an injury. • Does your organization have a drug and alcohol policy? Is it enforced? Do you prescreen employees for criminal and driving records?
  • 9. • Are vehicles available for personal use? How many drivers do you have under the age of 25? • Is your insurance application filled out completely and neatly? A sloppy application may indicate a lack of attention to detail. Especially when purchasing professional liability coverage, this can immediately sour the underwriter.
  • 10. Prior to binding coverage, underwriters will review your loss runs, request inspections and check insurance claims databases. Most insurers validate and cross-check information on your application. Your honesty and how you interact with the carrier in the initial stages of the underwriting process can mean the difference between that carrier accepting or rejecting your business.