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Michelle Sherwood General Manager, Marketing & Product Yellow ™ & White Pages ®
The Yellow story ,[object Object],[object Object],[object Object],[object Object],[object Object]
1993 4 TV channels 149 radio stations 395 magazine titles 2008 100+ TV channels  600+ radio licenses 1,000+ magazine titles 21m mobile telephones 5.1m internet households
Haven’t we heard this somewhere before? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: David Kirk (CEO Fairfax) address to National Press Club Oct 24 2006
Is migration a myth?  The future is everywhere and local search is a multi-channel  activity with  print  at its core Source: Roy Morgan Single Source Australia, April 07 to March 08. Base Australians 14+.  Print local search  includes Yellow™ and White Pages® print directories. Online local search includes  yellow.com.au, whitepages.com.au, whereis.com.au, truelocal.com.au, Google Maps, mylocal.com.au. Print Online 30% 18% 52% Total local search audience: 11.9 million
Reinvigorating the brand FROM Helpful Smart Organised Stimulating Australian Trustworthy  Credible Quick TO
Investment in above the line ‘ Home Renovation’ campaign results: 85% recognition  85% correct branding ‘ Robbin’s Veterinary Clinic’ TVC
Businesses are consumers Kikki K founder and owner,  Kristina Karlsson
1993 2008
Revitalising print Yellow™  In the Car Maximising more usage occasions Your fast and easy way to compare and choose Yellow™  Directory
Richer, more refined online search *Roy Morgan Single Source Australia: monthly average July 2007–June 2008. yellow.com.au More relevant content available in more places 6 million references per month* New send to mobile feature
Yellow™ content when & where  consumers want it Yellow on ninemsn  generated 180,000+ visits  in September Additional 950K+ visits to  yellow.com.au  from  search engines in September
Unleashing the power of mobile 140% usage growth since Jan 36% of users take further action: click to call or download map
Imagine what’s possible
The brand evolution continues Maintain strength Retain heritage Ensure flexibility for the future Ranked 28th out of the 1,245 brands in Y&R’s Brand Asset Valuator  Use ‘Pages’ where it makes sense
A simple business model underpins our growth Usage Advertiser ROI Shareholder Value Sales Effectiveness Marketing Excellence
A story of growth 1:  TNS Consumer Monitor  2:  TNS, Sensis KPI Report, months as shown (top box scores 8-10)  3: ISR – Sensis Employee Opinion Survey 2007 vs 2006 +8pp +7pp +9pp Employee satisfaction 3 Usage 1 7.2% total growth FY08 FY08 Financials Value for Money 2 +10pp +14pp +15%
We believe… ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]

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Yellow Pages(R): Evolving to meet buyer and seller needs

  • 1. Michelle Sherwood General Manager, Marketing & Product Yellow ™ & White Pages ®
  • 2.
  • 3. 1993 4 TV channels 149 radio stations 395 magazine titles 2008 100+ TV channels 600+ radio licenses 1,000+ magazine titles 21m mobile telephones 5.1m internet households
  • 4.
  • 5. Is migration a myth? The future is everywhere and local search is a multi-channel activity with print at its core Source: Roy Morgan Single Source Australia, April 07 to March 08. Base Australians 14+. Print local search includes Yellow™ and White Pages® print directories. Online local search includes yellow.com.au, whitepages.com.au, whereis.com.au, truelocal.com.au, Google Maps, mylocal.com.au. Print Online 30% 18% 52% Total local search audience: 11.9 million
  • 6. Reinvigorating the brand FROM Helpful Smart Organised Stimulating Australian Trustworthy Credible Quick TO
  • 7. Investment in above the line ‘ Home Renovation’ campaign results: 85% recognition 85% correct branding ‘ Robbin’s Veterinary Clinic’ TVC
  • 8. Businesses are consumers Kikki K founder and owner, Kristina Karlsson
  • 10. Revitalising print Yellow™ In the Car Maximising more usage occasions Your fast and easy way to compare and choose Yellow™ Directory
  • 11. Richer, more refined online search *Roy Morgan Single Source Australia: monthly average July 2007–June 2008. yellow.com.au More relevant content available in more places 6 million references per month* New send to mobile feature
  • 12. Yellow™ content when & where consumers want it Yellow on ninemsn generated 180,000+ visits in September Additional 950K+ visits to yellow.com.au from search engines in September
  • 13. Unleashing the power of mobile 140% usage growth since Jan 36% of users take further action: click to call or download map
  • 15. The brand evolution continues Maintain strength Retain heritage Ensure flexibility for the future Ranked 28th out of the 1,245 brands in Y&R’s Brand Asset Valuator Use ‘Pages’ where it makes sense
  • 16. A simple business model underpins our growth Usage Advertiser ROI Shareholder Value Sales Effectiveness Marketing Excellence
  • 17. A story of growth 1: TNS Consumer Monitor 2: TNS, Sensis KPI Report, months as shown (top box scores 8-10) 3: ISR – Sensis Employee Opinion Survey 2007 vs 2006 +8pp +7pp +9pp Employee satisfaction 3 Usage 1 7.2% total growth FY08 FY08 Financials Value for Money 2 +10pp +14pp +15%
  • 18.
  • 19.