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Quality Assessment
Having framework agreements and long-term contracts with our
clients entails being under continuous evaluation.
In an assessment conducted by one of our clients Profiler was rated
better than the average achieved shows by other suppliers.
Profiler is rated amongst the top five suppliers in October 2013
Quality
Evaluation Dimension 1 Commercial & Contracts
Sub-Categories
Price level & market
conformance
RfX Quality & RfX
Performance
Profiler 1,5 1,9
Supplier Average 1,9 1,6
Expected Requirement 1,5 1,5
SupplierAssessment2013
ProfilerBreakdown-1
The assessment was done according to the German School grading System:
A/Excellent = 1, B/Good = 2, C/Satisfying = 3, D/Sufficient = 4, E/Poor = 5, F/Fail = 6
Evaluation Dimension 2 Commercial & Contracts
Sub-Categories
Customer
satisfaction &
customer Services
Cooperation
& team
integration
Product &
Service Quality
Profiler 1,4 1,3 1,3
Supplier Average 1,6 1,5 1,5
Expected Requirement 1,5 1,5 1,5
SupplierAssessment2013
ProfilerBreakdown-2
The assessment was done according to the German School grading System:
A/Excellent = 1, B/Good = 2, C/Satisfying = 3, D/Sufficient = 4, E/Poor = 5, F/Fail = 6
Evaluation Dimension 3 Technology & Innovation
Sub-Categories Innovation
Strategic importance &
alignment
Profiler 1,8 1,6
Supplier Average 2,0 1,8
Expected Requirement 1,5 1,5
SupplierAssessment2013
ProfilerBreakdown-3
The assessment was done according to the German School grading System:
A/Excellent = 1, B/Good = 2, C/Satisfying = 3, D/Sufficient = 4, E/Poor = 5, F/Fail = 6
0 0.5 1 1.5 2
Other Suppliers' Average
Profiler's Average
Expected Average
Average Score
OverallScorecardResult
The assessment was done according to the German School grading System:
A/Excellent = 1, B/Good = 2, C/Satisfying = 3, D/Sufficient = 4, E/Poor = 5, F/Fail = 6
Profiler’s credits its good rating mostly to the competence of our
multicultural back-office team (which represents 9 different
nationalities) who bring a variety of
Qualifications with, as well as
to the use of our most up to
date recruitment tools and
Techniques.
The information provided above serves as proof that we are capable
of providing the required services based on a framework agreement
with the high quality of handling, also in new industry sectors.
TheTeam
Thank you
for your
Attention
Fortheaudience

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Top Rated Supplier Quality Assessment

  • 2. Having framework agreements and long-term contracts with our clients entails being under continuous evaluation. In an assessment conducted by one of our clients Profiler was rated better than the average achieved shows by other suppliers. Profiler is rated amongst the top five suppliers in October 2013 Quality
  • 3. Evaluation Dimension 1 Commercial & Contracts Sub-Categories Price level & market conformance RfX Quality & RfX Performance Profiler 1,5 1,9 Supplier Average 1,9 1,6 Expected Requirement 1,5 1,5 SupplierAssessment2013 ProfilerBreakdown-1 The assessment was done according to the German School grading System: A/Excellent = 1, B/Good = 2, C/Satisfying = 3, D/Sufficient = 4, E/Poor = 5, F/Fail = 6
  • 4. Evaluation Dimension 2 Commercial & Contracts Sub-Categories Customer satisfaction & customer Services Cooperation & team integration Product & Service Quality Profiler 1,4 1,3 1,3 Supplier Average 1,6 1,5 1,5 Expected Requirement 1,5 1,5 1,5 SupplierAssessment2013 ProfilerBreakdown-2 The assessment was done according to the German School grading System: A/Excellent = 1, B/Good = 2, C/Satisfying = 3, D/Sufficient = 4, E/Poor = 5, F/Fail = 6
  • 5. Evaluation Dimension 3 Technology & Innovation Sub-Categories Innovation Strategic importance & alignment Profiler 1,8 1,6 Supplier Average 2,0 1,8 Expected Requirement 1,5 1,5 SupplierAssessment2013 ProfilerBreakdown-3 The assessment was done according to the German School grading System: A/Excellent = 1, B/Good = 2, C/Satisfying = 3, D/Sufficient = 4, E/Poor = 5, F/Fail = 6
  • 6. 0 0.5 1 1.5 2 Other Suppliers' Average Profiler's Average Expected Average Average Score OverallScorecardResult The assessment was done according to the German School grading System: A/Excellent = 1, B/Good = 2, C/Satisfying = 3, D/Sufficient = 4, E/Poor = 5, F/Fail = 6
  • 7. Profiler’s credits its good rating mostly to the competence of our multicultural back-office team (which represents 9 different nationalities) who bring a variety of Qualifications with, as well as to the use of our most up to date recruitment tools and Techniques. The information provided above serves as proof that we are capable of providing the required services based on a framework agreement with the high quality of handling, also in new industry sectors. TheTeam