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KunjungiSitus: www.hardhismart-consulting.blogspot.comAnalisaKebutuhanPelatihan
KunjungiSitus: www.hardhismart-consulting.blogspot.comTrainer (Widyaiswara) Anda 
M. Shobrie Hardhi Wibawa, SE, CPHR, CPTr. 
•Alumni Fakultas Ekonomi Universitas Indonesia (UI) 
•Pemegang Lisensi Trainer Profesional/Widyaiswara (CPTr) 
•Pemegang Lisensi Praktisi Profesional bidang SDM (CPHR) 
•Managing Director & HR Consultant dari Hard-Hi Smart Consulting 
•Berpengalaman Lebih dari 25 tahun dalam bidang SDM & Pelatihan 
•Pengelola Situs www.hardhismart-consulting.blogspot.com 
•Pengelola Blog www.blog-alislam.blogspot.com
KunjungiSitus: www.hardhismart-consulting.blogspot.com 
Content 
1.Tiga Tipe Training Needs Analysis 
•Organizational-based Need Analysis 
•Job Competency-based Need Analysis 
•Person Competency-based Need Analysis 
2.Metode dan Tahapan dalam Melakukan: 
•Organizational-based Need Analysis 
•Job Competency-based Need Analysis 
•Person Competency-based Need Analysis
KunjungiSitus: www.hardhismart-consulting.blogspot.com 
Organizational-based Need Analysis 
•Analisa kebutuhan pelatihan yang didasarkan pada kebutuhan strategis perusahaandalam merespon dinamika bisnis masa depan 
•Kebutuhan strategis perusahaan dirumuskan dengan mengacu pada dua elemen pokok : 
•Corporate Strategy 
•Corporate Values
KunjungiSitus: www.hardhismart-consulting.blogspot.comTahapan Organizational-based Need Analysis 
Corporate StrategyCorporate ValuesFaktor Kunci Efektivitas dan Keberhasilan Organisasi
KunjungiSitus: www.hardhismart-consulting.blogspot.com 
Contoh : 7 Faktor Kunci Keberhasilan Perusahaan 
1.Planning 
2.Communication 
3.Teamwork 
4.Excellent Service 
5.Learning 
6.Leadership 
7.Development 
Faktor Kunci Efektivitas dan Keberhasilan Organisasi
KunjungiSitus: www.hardhismart-consulting.blogspot.comContoh : 7 Faktor Kunci Keberhasilan Perusahaan 
1.Planning 
2.Communication 
3.Teamwork 
4.Service 
5.Learning Climate 
6.Leadership 
7.Development7 Faktor ini di-Assessuntuk mengidentifikasi pada faktor apa perusahaan masih mengalami kekurangan yang paling besar, dan karenanya perlu di- prioritaskan pengembangan pelatihannya.
KunjungiSitus: www.hardhismart-consulting.blogspot.com 
•Job Competencies-based Need Analysis adalah analisa kebutuhan pelatihan yang didasarkan pada profil kompetensi yang dipersyaratkan untuk setiap posisi/jabatan 
Job Competencies-basedNeed Analysis
KunjungiSitus: www.hardhismart-consulting.blogspot.comJob Competencies-basedNeed AnalysisIdentifikasi Profil Kebutuhan Kompetensi Tiap JabatanMemilih Modul Training yang Relevan sesuai dengan Kebutuhan Kompetensi
KunjungiSitus: www.hardhismart-consulting.blogspot.com 
Competency Identification Process 
Clarify Organizational Strategy and ContextCompetency Identification Process 
•Analyze Work Role and Process 
•Gather Data via Behavior Event Interview and Focus Group 
•Conduct Benchmark StudyValidate, Refine and Implement
KunjungiSitus: www.hardhismart-consulting.blogspot.com 
Training Matrix untuk Posisi Manajerial 
Position 
Competency 
Requirements 
Competency Description 
Relevant Training Modules 
Managers 
Customer Satisfaction 
•Seeks information about the real, underlying needs and expectations of the customer 
•Translates customer expectations into action steps 
•Proposes actions to meet or exceed customer satisfaction 
•Looks for long-term benefits for the customer and initiates action plans 
Strategies to Create Customer Satisfaction I (cover all description items) 
Problem Solving & Decision Making 
•Analyzes and examines data needed to define problems or identify solutions 
•Seeks additional information outside of immediate environment to make decisions 
•Makes decisions that impact his/her own work 
Creative Problem Solving and Decision Making I (cover all description items) 
Teamwork 
•Takes risks in trusting others by sharing responsibility, getting involvement and cooperation from multiple parties 
•Values and respects individual differences and provides opportunities for all to contribute 
•Participates in team’s goal setting and problem solving 
•Involves others in the process to make them a part of the team and assists other team members in completing their assignments 
Building Productive Teamwork I (cover all description items)
Kunjungi Situs : www.hardhismart-consulting.blogspot.com 
Training Matrix untuk Tiap Posisi Jabatan 
Communication Skills V 
Leadership V 
Teamwork V 
Achievement Orientation V 
Customer Focus V 
Job Functional Skills V 
Communication Skills V 
Leadership V 
Teamwork V 
Achievement Orientation V 
Customer Focus V 
Strategic Thinking V 
Problem Solving & Decision Making V 
Job Functional Skills V 
Position Managerial Competency 
Supervisor 
Manager 
Productive 
Communication 
Series 
On Becoming 
Effective Leader 1 
On Becoming 
Effective Leader 2 
Service Excellence 
for Customer 
Professional 
Seminar Series 
Achievement 
Motivation Training 
Creative Problem 
Solving 
Strategic 
Management 
Building Productive 
Teamwork 
Training Title
KunjungiSitus: www.hardhismart-consulting.blogspot.com 
Person Competencies-basedNeed Analysis 
•Analisa kebutuhan pelatihan yang didasarkan pada gap (kesenjangan) antara level kompetensi yang dipersyaratkan dengan level aktual karyawan(individu)
KunjungiSitus: www.hardhismart-consulting.blogspot.comPerson Competency-based Need AnalysisRequired competency level for certain position 
Competency AssessmentCurrent competency level of the employeeTraining and Development Program Competency Gap
KunjungiSitus: www.hardhismart-consulting.blogspot.com 
Contoh : Competency Requirements untuk Posisi Training Manager 
Managerial Competencies 
Level Kompetensi yang Dipersyaratkan 
Collaboration 
4 
Problem Solving 
4 
Leadership 
3 
Planning and Organizing 
3 
Functional Competency 
Training Need Analysis Skills 
4 
Training Material Development 
4 
Training Delivery Skills 
4 
Training Evaluation Skills 
41 –basic2 –intermediate3 –advance4 –expert
KunjungiSitus: www.hardhismart-consulting.blogspot.com 
Training Skills 
Understanding of the learning process principal and ability to analyze training needs, develop training materials and curriculums and deliver training effectively 
1/Basic 
2/Intermediate 
3/Advance 
4/Expert 
Understands training needs analysis and training requirement analysis process 
Identifies training needs based on competency profile and functions in PT. XYZ 
Examines current training needs and proposes revisions if any 
Develops training curriculum for functions in PT. XYZ 
Training Needs Analysis Skills 
Collects relevant data/information in developing training materials/modules 
Develops training materials/modules along with training instructions and provides technical guidance in design and development 
Examines current training materials/modules in order to ensure achievement of training objectives 
Revises and provides inputs for improvement towards training materials/modules 
Coaches and teaches others in developing training materials/modules 
Training Materials/ Modules Development 
Identifies various training media and techniques 
Understands advantages/ disadvantages when applicable 
Differentiates media and techniques training which are suitable for particular audience/ situation/ condition 
Examines the media and techniques which are suitable for particular customer, which will results in achievement of objective, high level of comprehension and satisfaction of the audience 
Develops creative training media and techniques for different types of training 
Actively coaches others (“Training for Trainers”) on training media & techniques 
Training Delivery Skills 
Contoh : Competency Requirements untuk Posisi Training Manager
KunjungiSitus: www.hardhismart-consulting.blogspot.com 
1/Basic 
2/Intermediate 
3/Advance 
4/Expert 
Observes characteristics of effective training delivery 
Delivers training with supervision 
Delivers training independently 
Provides logical answers to questions related to the topics being delivered 
Coaches others in delivering training and provides constructive feedback and areas for improvement 
Training Delivery Skills 
Identifies strengths and weaknesses of a training session 
Monitors how learning is taking place 
Determines ways to measure changes in behavior and interprets on bottom- line results 
Training Evaluation 
Contoh : Competency Requirements untuk Posisi Training Manager
KunjungiSitus: www.hardhismart-consulting.blogspot.com 
Kuesioner Assessment (Penilaian) Kompetensi1 = basic; 2 = intermediate; 3 = advance; 4 = expertFunctional Competencies1234Training Need Analysis SkillsAn ability to conduct a proper training need analysis and create a comprehensive training plan based on the results of need analysisTraining Material DevelopmentAn ability to formulate training objectives and training outline; and then create a complete training material/manual based on the stated objectivesTraining Delivery SkillsAn ability to deliver training programs and create an effective learning process for participantsTraining Evaluation SkillsAn ability to conduct training evaluation to understand the impact of training program on participants' performance; and to formulate improvement recommendation based on the evaluation resultsCompetency Assessment Form
KunjungiSitus: www.hardhismart-consulting.blogspot.com 
Managerial Competencies 
Hasil Asesmen 
Collaboration 
4 
Problem Solving 
4 
Leadership 
3 
Planning & Organizing 
2 
Functional Competencies 
Training Need Analysis Skills 
3 
Training Material Development 
3 
Training Delivery Skills 
4 
Training Evaluation Skills 
4 
Kuesioner Assessment (Penilaian) Kompetensi
KunjungiSitus: www.hardhismart-consulting.blogspot.com 
Competency Gap untukPosisiTraining Manager 
Managerial Competencies 
Level yang Dipersyaratkan 
Aktual Level 
GAP 
Collaboration 
4 
4 
0 
Problem Solving 
4 
4 
0 
Leadership 
4 
3 
-1 
Planning & Organizing 
3 
2 
-1 
Functional Competency 
Training Need Analysis Skills 
4 
3 
-1 
Training Material Development 
4 
3 
-1 
Training Delivery Skills 
4 
4 
0
KunjungiSitus: www.hardhismart-consulting.blogspot.com 
Managerial Competencies 
GAP 
Collaboration 
0 
Problem Solving 
0 
Leadership 
-1 
Planning & Organizing 
-1 
Functional Competency 
Training Need Analysis Skills 
-1 
Training Material Development 
-1 
Training Delivery Skills 
0Training and Development Program Competency Gap untukPosisiTraining Manager
KunjungiSitus: www.hardhismart-consulting.blogspot.comTerimakasihUntuk Informasi Lebih Lanjut, Hubungi Kami : HARD-Hi SMART CONSULTINGwww.hardhismart-consulting.blogspot.commerupakan : Konsultan Profesional dan Berpengalaman dalam bidang SDM, Manajemen dan Pelatihan Karyawan. Berdiri sejak Tahun 1998 dan telah banyak menangani berbagai macam Perusahaan baik Nasional (BUMN dan Swasta) maupun Multinasional (PMA).

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Pelatihan Analisa Kebutuhan Pelatihan

  • 2. KunjungiSitus: www.hardhismart-consulting.blogspot.comTrainer (Widyaiswara) Anda M. Shobrie Hardhi Wibawa, SE, CPHR, CPTr. •Alumni Fakultas Ekonomi Universitas Indonesia (UI) •Pemegang Lisensi Trainer Profesional/Widyaiswara (CPTr) •Pemegang Lisensi Praktisi Profesional bidang SDM (CPHR) •Managing Director & HR Consultant dari Hard-Hi Smart Consulting •Berpengalaman Lebih dari 25 tahun dalam bidang SDM & Pelatihan •Pengelola Situs www.hardhismart-consulting.blogspot.com •Pengelola Blog www.blog-alislam.blogspot.com
  • 3. KunjungiSitus: www.hardhismart-consulting.blogspot.com Content 1.Tiga Tipe Training Needs Analysis •Organizational-based Need Analysis •Job Competency-based Need Analysis •Person Competency-based Need Analysis 2.Metode dan Tahapan dalam Melakukan: •Organizational-based Need Analysis •Job Competency-based Need Analysis •Person Competency-based Need Analysis
  • 4. KunjungiSitus: www.hardhismart-consulting.blogspot.com Organizational-based Need Analysis •Analisa kebutuhan pelatihan yang didasarkan pada kebutuhan strategis perusahaandalam merespon dinamika bisnis masa depan •Kebutuhan strategis perusahaan dirumuskan dengan mengacu pada dua elemen pokok : •Corporate Strategy •Corporate Values
  • 5. KunjungiSitus: www.hardhismart-consulting.blogspot.comTahapan Organizational-based Need Analysis Corporate StrategyCorporate ValuesFaktor Kunci Efektivitas dan Keberhasilan Organisasi
  • 6. KunjungiSitus: www.hardhismart-consulting.blogspot.com Contoh : 7 Faktor Kunci Keberhasilan Perusahaan 1.Planning 2.Communication 3.Teamwork 4.Excellent Service 5.Learning 6.Leadership 7.Development Faktor Kunci Efektivitas dan Keberhasilan Organisasi
  • 7. KunjungiSitus: www.hardhismart-consulting.blogspot.comContoh : 7 Faktor Kunci Keberhasilan Perusahaan 1.Planning 2.Communication 3.Teamwork 4.Service 5.Learning Climate 6.Leadership 7.Development7 Faktor ini di-Assessuntuk mengidentifikasi pada faktor apa perusahaan masih mengalami kekurangan yang paling besar, dan karenanya perlu di- prioritaskan pengembangan pelatihannya.
  • 8. KunjungiSitus: www.hardhismart-consulting.blogspot.com •Job Competencies-based Need Analysis adalah analisa kebutuhan pelatihan yang didasarkan pada profil kompetensi yang dipersyaratkan untuk setiap posisi/jabatan Job Competencies-basedNeed Analysis
  • 9. KunjungiSitus: www.hardhismart-consulting.blogspot.comJob Competencies-basedNeed AnalysisIdentifikasi Profil Kebutuhan Kompetensi Tiap JabatanMemilih Modul Training yang Relevan sesuai dengan Kebutuhan Kompetensi
  • 10. KunjungiSitus: www.hardhismart-consulting.blogspot.com Competency Identification Process Clarify Organizational Strategy and ContextCompetency Identification Process •Analyze Work Role and Process •Gather Data via Behavior Event Interview and Focus Group •Conduct Benchmark StudyValidate, Refine and Implement
  • 11. KunjungiSitus: www.hardhismart-consulting.blogspot.com Training Matrix untuk Posisi Manajerial Position Competency Requirements Competency Description Relevant Training Modules Managers Customer Satisfaction •Seeks information about the real, underlying needs and expectations of the customer •Translates customer expectations into action steps •Proposes actions to meet or exceed customer satisfaction •Looks for long-term benefits for the customer and initiates action plans Strategies to Create Customer Satisfaction I (cover all description items) Problem Solving & Decision Making •Analyzes and examines data needed to define problems or identify solutions •Seeks additional information outside of immediate environment to make decisions •Makes decisions that impact his/her own work Creative Problem Solving and Decision Making I (cover all description items) Teamwork •Takes risks in trusting others by sharing responsibility, getting involvement and cooperation from multiple parties •Values and respects individual differences and provides opportunities for all to contribute •Participates in team’s goal setting and problem solving •Involves others in the process to make them a part of the team and assists other team members in completing their assignments Building Productive Teamwork I (cover all description items)
  • 12. Kunjungi Situs : www.hardhismart-consulting.blogspot.com Training Matrix untuk Tiap Posisi Jabatan Communication Skills V Leadership V Teamwork V Achievement Orientation V Customer Focus V Job Functional Skills V Communication Skills V Leadership V Teamwork V Achievement Orientation V Customer Focus V Strategic Thinking V Problem Solving & Decision Making V Job Functional Skills V Position Managerial Competency Supervisor Manager Productive Communication Series On Becoming Effective Leader 1 On Becoming Effective Leader 2 Service Excellence for Customer Professional Seminar Series Achievement Motivation Training Creative Problem Solving Strategic Management Building Productive Teamwork Training Title
  • 13. KunjungiSitus: www.hardhismart-consulting.blogspot.com Person Competencies-basedNeed Analysis •Analisa kebutuhan pelatihan yang didasarkan pada gap (kesenjangan) antara level kompetensi yang dipersyaratkan dengan level aktual karyawan(individu)
  • 14. KunjungiSitus: www.hardhismart-consulting.blogspot.comPerson Competency-based Need AnalysisRequired competency level for certain position Competency AssessmentCurrent competency level of the employeeTraining and Development Program Competency Gap
  • 15. KunjungiSitus: www.hardhismart-consulting.blogspot.com Contoh : Competency Requirements untuk Posisi Training Manager Managerial Competencies Level Kompetensi yang Dipersyaratkan Collaboration 4 Problem Solving 4 Leadership 3 Planning and Organizing 3 Functional Competency Training Need Analysis Skills 4 Training Material Development 4 Training Delivery Skills 4 Training Evaluation Skills 41 –basic2 –intermediate3 –advance4 –expert
  • 16. KunjungiSitus: www.hardhismart-consulting.blogspot.com Training Skills Understanding of the learning process principal and ability to analyze training needs, develop training materials and curriculums and deliver training effectively 1/Basic 2/Intermediate 3/Advance 4/Expert Understands training needs analysis and training requirement analysis process Identifies training needs based on competency profile and functions in PT. XYZ Examines current training needs and proposes revisions if any Develops training curriculum for functions in PT. XYZ Training Needs Analysis Skills Collects relevant data/information in developing training materials/modules Develops training materials/modules along with training instructions and provides technical guidance in design and development Examines current training materials/modules in order to ensure achievement of training objectives Revises and provides inputs for improvement towards training materials/modules Coaches and teaches others in developing training materials/modules Training Materials/ Modules Development Identifies various training media and techniques Understands advantages/ disadvantages when applicable Differentiates media and techniques training which are suitable for particular audience/ situation/ condition Examines the media and techniques which are suitable for particular customer, which will results in achievement of objective, high level of comprehension and satisfaction of the audience Develops creative training media and techniques for different types of training Actively coaches others (“Training for Trainers”) on training media & techniques Training Delivery Skills Contoh : Competency Requirements untuk Posisi Training Manager
  • 17. KunjungiSitus: www.hardhismart-consulting.blogspot.com 1/Basic 2/Intermediate 3/Advance 4/Expert Observes characteristics of effective training delivery Delivers training with supervision Delivers training independently Provides logical answers to questions related to the topics being delivered Coaches others in delivering training and provides constructive feedback and areas for improvement Training Delivery Skills Identifies strengths and weaknesses of a training session Monitors how learning is taking place Determines ways to measure changes in behavior and interprets on bottom- line results Training Evaluation Contoh : Competency Requirements untuk Posisi Training Manager
  • 18. KunjungiSitus: www.hardhismart-consulting.blogspot.com Kuesioner Assessment (Penilaian) Kompetensi1 = basic; 2 = intermediate; 3 = advance; 4 = expertFunctional Competencies1234Training Need Analysis SkillsAn ability to conduct a proper training need analysis and create a comprehensive training plan based on the results of need analysisTraining Material DevelopmentAn ability to formulate training objectives and training outline; and then create a complete training material/manual based on the stated objectivesTraining Delivery SkillsAn ability to deliver training programs and create an effective learning process for participantsTraining Evaluation SkillsAn ability to conduct training evaluation to understand the impact of training program on participants' performance; and to formulate improvement recommendation based on the evaluation resultsCompetency Assessment Form
  • 19. KunjungiSitus: www.hardhismart-consulting.blogspot.com Managerial Competencies Hasil Asesmen Collaboration 4 Problem Solving 4 Leadership 3 Planning & Organizing 2 Functional Competencies Training Need Analysis Skills 3 Training Material Development 3 Training Delivery Skills 4 Training Evaluation Skills 4 Kuesioner Assessment (Penilaian) Kompetensi
  • 20. KunjungiSitus: www.hardhismart-consulting.blogspot.com Competency Gap untukPosisiTraining Manager Managerial Competencies Level yang Dipersyaratkan Aktual Level GAP Collaboration 4 4 0 Problem Solving 4 4 0 Leadership 4 3 -1 Planning & Organizing 3 2 -1 Functional Competency Training Need Analysis Skills 4 3 -1 Training Material Development 4 3 -1 Training Delivery Skills 4 4 0
  • 21. KunjungiSitus: www.hardhismart-consulting.blogspot.com Managerial Competencies GAP Collaboration 0 Problem Solving 0 Leadership -1 Planning & Organizing -1 Functional Competency Training Need Analysis Skills -1 Training Material Development -1 Training Delivery Skills 0Training and Development Program Competency Gap untukPosisiTraining Manager
  • 22. KunjungiSitus: www.hardhismart-consulting.blogspot.comTerimakasihUntuk Informasi Lebih Lanjut, Hubungi Kami : HARD-Hi SMART CONSULTINGwww.hardhismart-consulting.blogspot.commerupakan : Konsultan Profesional dan Berpengalaman dalam bidang SDM, Manajemen dan Pelatihan Karyawan. Berdiri sejak Tahun 1998 dan telah banyak menangani berbagai macam Perusahaan baik Nasional (BUMN dan Swasta) maupun Multinasional (PMA).