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Business Engineering│Innovation
in the Heart of Switzerland
Dr. Shaun West
Business Engineering|Innovation
shaun.west@hslu.ch
ch.linkedin.com/in/shaunwest
www.slideshare.net/ShaunWest
Slide 2
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7 Universities of Applied Sciences in Switzerland
Slide 4
Lucerne – Study in the heart of Switzerland
Slide 5
- World-famous center of culture and tourism
- Center of education
- Six schools (Engineering and Architecture, Business,
Information Technologies, Social Work, Art and Design,
and Music)
- A broad spectrum of attractive programs
Lucerne – Study in the heart of Switzerland
Slide 6
Lucerne University of Applied Sciences and Arts
Engineering
&
Architecture
Business Art
&
Design
MusicSocial
Work
Information
Technology
Slide 7
School of Engineering & Architecture
10 Bachelor programs (BSc degree) – 1 program in English
2 Master programs in Engineering and in Architecture (MSc degree)
2,053 Students
>200 R&D projects per year
>35 Continuous education programs
Slide 8
141 Full-time lecturer
58 Part-time lecturer
249 Assistant lecturer / Junior and senior researchers
59 Technical and administrative staff
School of Engineering & Architecture
Slide 9
Bachelor courses:
- Architecture
- Interior Design
- Civil Engineering
- Building Technology
- Electrical Engineering
- Computer Science
- Mechanical Engineering
- Business Engineering|Innovation
- Energy Systems Engineering
- Medical Technology
Master courses:
- Architecture
- Engineering
School of Engineering & Architecture
Slide 10
- Student exchange on Bachelor’s and Master’s level ► 90 percent of
our business engineering students study one semester abroad
- Lectures and project works offered in English
- Participation in applied research projects and support in finding
internship opportunities in Swiss firms
- Exchange of lecturers
International Activities
Slide 11
Austria University of Applied Sciences Upper Austria, Wels
Denmark University of Southern Denmark, Odense
England Coventry University, Coventry
London South Bank University, London
Finland Kymenlaakson University of Applied Sciences, Kotka
Lapin AMK, Rovaniemi
Savonia University of Applied Sciences, Kuopio
France Pierre Mendès France University, IUT2, Grenoble
Germany Beuth University of Applied Sciences, Berlin
Hamburg University of Applied Sciences, Hamburg
Münster University of Applied Sciences, Münster
Ireland Dublin Institute of Technology, Dublin
Netherlands Amsterdam University of Applied Sciences, Amsterdam
Saxion University of Applied Sciences, Enschede
Poland Lodz University of Technology, Lodz
Opole University of Technology, Opole
Russia St. Petersburg State Polytechnical University, St. Petersburg
Spain Universidad Politécnica de València, València
University of Seville, Seville
Sweden KTH – The Royal Institute of Technology, Stockholm
Södertörn University, Huddinge
Switzerland University of Applied Sciences and Arts of Southern Switzerland, Tessin
European Partner Universities (Engineering)
Slide 12
Australia University of the Sunshine Coast, Brisbane, Queensland
New Zealand Otago Polytechnic Dunedin, Dunedin
Mexico Universidad de Monterrey
USA California Polytechnic State University (CalPoly), San Luis Obispo
Polytechnic Institute, Worcester – Massachusetts
Purdue University, West lafayette – Indiana
Wentworth Institute of Techology, Boston – Massachusetts
Peru Universidad de Ingeniería & Technología UTEC, Lima
China The Hongkong Polytechnic University, Hongkong
Tsinghua University, Beijing
India Indian Institute of Technology in Roorkee (IITR), Roorkee
Israel Ariel University, Ariel
South Korea Hanyang University, Seoul
Taiwan National Taiwan University of Science and Technology, Taipei
Thailand Silpakorn University International College, Bangkok
Partner Universities from Overseas (Engineering)
Slide 13
We guarantee practical and future oriented
studies
Slide 14
We have outstanding lecturers and highly
motivated researchers
Slide 15
Our infrastructure is state of the art
Slide 16
BSc in Business Engineering|Innovation
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BSc in Business Engineering|Innovation
Slide 18
- Mathematics and Physics
- Mechanical Engineering, Electrical Engineering and Computer
Science
- Marketing and Accounting, Controlling, International Marketing
- Product Management, Strategic Management, Service Innovation,
Operations Management, etc.
- Industrial Design, Open Innovation, etc.
- Interdisciplinary projects with external partners
- Intensive weeks in February (Intellectual Property Management,
Lucerne International Winter School, Recycling) and in September
(Marketing Project, Leadership, Distribution Management,
Recycling)
BSc in Business Engineering|Innovation
Wide range of modules taught in English
Slide 19
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- Intensive week from February 5th to 10th 2017
- Topic: Design Thinking
- Lecturer: Prof. Larry Leifer from Stanford University
- 40 participants: 1/3 from Lucerne and 2/3 from our
international partner universities
- Participants from partner universities to be nominated by your
international office
- Conditions: all inclusive (course work, company visits, social
events, accomodation, food), travel expenses / additional food
(evening) to Lucerne to be paid by participants
International Winter School Lucerne
Slide 21
Château Chillon – Lake of Geneva
Slide 22
Top of Europe – Jungfraujoch
Slide 23
Ascona – Lake Maggiore
Slide 24
Bachelor-Diplomarbeiten | Jahrbuch 2015 | Seite 3
FH Zentralschweiz
Technik & Architektur
Lucerne University of
Applied Sciences and Arts
Jahrbuch2015
Wirtschaftsingenieur|Innovation
Bachelor-
Diplomarbeiten
Bachelor-Diplomarbeiten | Jahrbuch 2015 | Seite 43
Mothers today want to be more
independent while knowing they provide
their baby with the best. Aiming to help
maintain the babies natural sucking
behaviour as learned on the mother’s
breast Medela conducted research with
the University of Western Australia,
resulting in the development of the
feeding-solution Calma.
As there is no such product as Calma on
the market, the feeding-solution can be
named a radical innovation. Even
though commercialization of a radical
innovation is often the least
well-managed process of the entire
innovation process, it heavily influences
the product’s performance afterwards.
Launched in 2010, the potential of the
current target group is exhausted, what
makes it hard to generate further sales.
Reacting to this, Medela requested a
new marketing strategy for a relaunch
of the product.
Applying the tools Marketing Mix and a
SWOT Analysis led to a better
understanding of the company and its
surroundings. Based on the gained
information a new marketing strategy
was developed, regulating further
marketing activities throughout Europe.
These also include the in shop
appearance of the product and the
necessity of educating professionals.
Besides, a change of the packaging and
an extension of the target group is
recommended.
Developing a Marketing Strategy
for a Radical Innovation
Graduand: Lena Herting
Tutor: Peter Radcliffe-Lunn
Expert: Lars Losinger
Commercial Partner: Medela AG
Image:CopyrightMedela(CourtesyofMedela)
Slide 25
Bachelor and Master Programs are very closely
linked to Industry
Slide 26
Student: Simon René Burri
Lecturer: Dr. Silvio Di Nardo
Industrial partner: KNF Flodos AG
Concept «Shopfloor Management» for
KNF Flodos AG
Slide 27
Student: Lena Herting
Lecturer: Peter Radcliffe-Lunn
Industrial partner: Medela AG
Developing a Marketing Strategy for a
Radical Innovation
Slide 28
Student: Andreas Neuhaus
Lecturer: Thierry Aubert
Industrial partner: SUNCAR HK AG
Remote Diagnostics and Fleet Management for
Construction Machines
Slide 29
Student: Marco Pfefferli
Lecturer: Dr. Silvio Di Nardo
Industrial partner: Heliobus AG
Business Model «Heliobus Glassfloor AG»
Slide 30
Student: Fabio Röllin
Lecturer: Dr. Silvio Di Nardo
Industrial partner: Leancom GmbH
Reduction of changeover times in operating theatre:
Potential and opportunities for a service provider
in Lean Healthcare
Slide 31
Student: Maximilian Zimmermann
Lecturer: Günter Zepf
Industrial partner: Schindler Elevator
Proof of Concept: New concept for distribution of
goods in buildings
Slide 32
Service	Innovation	|	Dr	Shaun	West
The	use	of	equipment	life-cycle	analysis	
to	identify	new	service	opportunities
Aston	Spring	Servitization Conference,	May	2015
Dr Shaun	West	and Adriano	Pascual
!
!
! ! ! ! ! ! ! !
!
!
BEST!PAPER!!!AWARD!
Describing!a!Novel!Business!Model!in!Servitization!
!
presented(to:(
Shaun(West(&(Andriano(Pascual(
for$their$paper:$$
The$Use$of$Equipment$Life5Cycle$Analysis$$
to$Identify$New$Service$Opportunities$
Signed:(
(
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$on$behalf$of$the$Organising$Committee(
$
Spring!Servitization!Conference!2015!
18!–!19!May!2015!
Aston!Business!School,!Birmingham,!UK!
Slide 33
Slide 34
Slide 35
Slide 36
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Slide 38
Slide 39
Playbook:)real)people)managing)projects)
From)developing)the)idea)to)measuring)success)
Business)and)design)working)together)to)find)a)better)way)to)lead)projects))
Inspired)by)‘Design)Thinking’)and)‘Agile)Project)Management’)to)create)a)“Visual)Project)
Management”)framework)
) ))
Authors:)Renate)Akerhielm,)Hannes)Felber)and)Shaun)West)
!
! !
! !
http://www.mheducation.co.uk/ebook-playbook-real-people-managing-projects-custom-ebook-for-svdertvrns
Your local bookstore can purchase using ISBN 9781526815347
or emea_europe@mheducation.com
Slide 40
Tuition fee CHF 800 per semester
Additional fees CHF 300 per semester
Accomodation CHF 400 to 800 per month
Groceries CHF 300 to 400 per month
Public transport CHF 50 to 70 per month
Health insurance CHF 90 to 180 per month
(for foreigners)
Third party liability insurance CHF 120 to 140 per year
Further information for bank accounts, scholarships, working
while studying, modules … at www.hslu.ch/international
Financial Matters – Cost of living (1 GBP = 1.25CHF )
In 2016 we have launched a new specialization
in Business Engineering and Production
with two majors in:
- Product and Service Innovation
- Business Engineering and Operations Management
International firms are usually
requesting a master degree for
any senior position in project,
product, service and innovation
management as well as in
business development.
This programme is a consecutive Master of Science in
Engineering worth 90 ECTS in collaboration with six
other Universities of Applied Sciences in Switzerland
open to all graduates of Business Engineering
programmes on Bachelor level.
Entry is both possible in spring and autumn.
2/3 1/3
min 9 ECTS
min 6 ECTS
min 9 ECTS
12 ECTS
18 ECTS
In the Technical Scientific specialization the following
elective modules are taught by lecturers from T&A:
- Business Strategy (Prof. Dr. S. Götte)
- Market Analysis & Forecasting (Dr. C. Imboden)
- Novel Principles of Innovation & Design (Prof. Dr. P. Link)
- Servitization of Manufacturing (Dr. S. West)
- Technology Management (Dr. C. Imboden
and Dr. S. Di Nardo)
Elective modules can be chosen in many
other technical areas.
Full- and part-time studies with
- Part-time employment at T&A
- or external employment up to 80%
- International experiences:
- International weeks
- Semester exchanges
- Dual degrees (AUS, UK)
- Scholarships: www.hirschmann-stipendium.ch
Curriculum full-time studies within 3 semesters
min 9 ECTS min 9 ECTSmin 6 ECTS min 57 ECTS
12
Curriculum part-time studies within 5 semesters
12
min 9 ECTS min 9 ECTSmin 6 ECTS min 57 ECTS
Each master student is supported by an advisor:
- Development of individual study plan
- Supervisor for the individual project modules
- Support during international study experience
Contact/Study guidance/Application
- MSE student administration
- Daniela Bucheli
- Phone: +41 41 349 34 05
- Mail: mse@hslu.ch
- MSE programme director
- Prof. Dr. Jörg Worlitschek
- Phone: +41 41 349 39 57
- Mail: joerg.worlitschek@hslu.ch
- MSE-BEP coordinator
- Prof. Dr. Sascha Götte
- Phone: +41 41 349 35 24
- Mail: sascha.goette@hslu.ch
Slide 50
Thank you for your attention

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Come to Study in Lucerne

  • 1. Business Engineering│Innovation in the Heart of Switzerland Dr. Shaun West Business Engineering|Innovation shaun.west@hslu.ch ch.linkedin.com/in/shaunwest www.slideshare.net/ShaunWest
  • 3. Slide 3 7 Universities of Applied Sciences in Switzerland
  • 4. Slide 4 Lucerne – Study in the heart of Switzerland
  • 5. Slide 5 - World-famous center of culture and tourism - Center of education - Six schools (Engineering and Architecture, Business, Information Technologies, Social Work, Art and Design, and Music) - A broad spectrum of attractive programs Lucerne – Study in the heart of Switzerland
  • 6. Slide 6 Lucerne University of Applied Sciences and Arts Engineering & Architecture Business Art & Design MusicSocial Work Information Technology
  • 7. Slide 7 School of Engineering & Architecture 10 Bachelor programs (BSc degree) – 1 program in English 2 Master programs in Engineering and in Architecture (MSc degree) 2,053 Students >200 R&D projects per year >35 Continuous education programs
  • 8. Slide 8 141 Full-time lecturer 58 Part-time lecturer 249 Assistant lecturer / Junior and senior researchers 59 Technical and administrative staff School of Engineering & Architecture
  • 9. Slide 9 Bachelor courses: - Architecture - Interior Design - Civil Engineering - Building Technology - Electrical Engineering - Computer Science - Mechanical Engineering - Business Engineering|Innovation - Energy Systems Engineering - Medical Technology Master courses: - Architecture - Engineering School of Engineering & Architecture
  • 10. Slide 10 - Student exchange on Bachelor’s and Master’s level ► 90 percent of our business engineering students study one semester abroad - Lectures and project works offered in English - Participation in applied research projects and support in finding internship opportunities in Swiss firms - Exchange of lecturers International Activities
  • 11. Slide 11 Austria University of Applied Sciences Upper Austria, Wels Denmark University of Southern Denmark, Odense England Coventry University, Coventry London South Bank University, London Finland Kymenlaakson University of Applied Sciences, Kotka Lapin AMK, Rovaniemi Savonia University of Applied Sciences, Kuopio France Pierre Mendès France University, IUT2, Grenoble Germany Beuth University of Applied Sciences, Berlin Hamburg University of Applied Sciences, Hamburg Münster University of Applied Sciences, Münster Ireland Dublin Institute of Technology, Dublin Netherlands Amsterdam University of Applied Sciences, Amsterdam Saxion University of Applied Sciences, Enschede Poland Lodz University of Technology, Lodz Opole University of Technology, Opole Russia St. Petersburg State Polytechnical University, St. Petersburg Spain Universidad Politécnica de València, València University of Seville, Seville Sweden KTH – The Royal Institute of Technology, Stockholm Södertörn University, Huddinge Switzerland University of Applied Sciences and Arts of Southern Switzerland, Tessin European Partner Universities (Engineering)
  • 12. Slide 12 Australia University of the Sunshine Coast, Brisbane, Queensland New Zealand Otago Polytechnic Dunedin, Dunedin Mexico Universidad de Monterrey USA California Polytechnic State University (CalPoly), San Luis Obispo Polytechnic Institute, Worcester – Massachusetts Purdue University, West lafayette – Indiana Wentworth Institute of Techology, Boston – Massachusetts Peru Universidad de Ingeniería & Technología UTEC, Lima China The Hongkong Polytechnic University, Hongkong Tsinghua University, Beijing India Indian Institute of Technology in Roorkee (IITR), Roorkee Israel Ariel University, Ariel South Korea Hanyang University, Seoul Taiwan National Taiwan University of Science and Technology, Taipei Thailand Silpakorn University International College, Bangkok Partner Universities from Overseas (Engineering)
  • 13. Slide 13 We guarantee practical and future oriented studies
  • 14. Slide 14 We have outstanding lecturers and highly motivated researchers
  • 15. Slide 15 Our infrastructure is state of the art
  • 16. Slide 16 BSc in Business Engineering|Innovation
  • 17. Slide 17 BSc in Business Engineering|Innovation
  • 18. Slide 18 - Mathematics and Physics - Mechanical Engineering, Electrical Engineering and Computer Science - Marketing and Accounting, Controlling, International Marketing - Product Management, Strategic Management, Service Innovation, Operations Management, etc. - Industrial Design, Open Innovation, etc. - Interdisciplinary projects with external partners - Intensive weeks in February (Intellectual Property Management, Lucerne International Winter School, Recycling) and in September (Marketing Project, Leadership, Distribution Management, Recycling) BSc in Business Engineering|Innovation Wide range of modules taught in English
  • 20. Slide 20 - Intensive week from February 5th to 10th 2017 - Topic: Design Thinking - Lecturer: Prof. Larry Leifer from Stanford University - 40 participants: 1/3 from Lucerne and 2/3 from our international partner universities - Participants from partner universities to be nominated by your international office - Conditions: all inclusive (course work, company visits, social events, accomodation, food), travel expenses / additional food (evening) to Lucerne to be paid by participants International Winter School Lucerne
  • 21. Slide 21 Château Chillon – Lake of Geneva
  • 22. Slide 22 Top of Europe – Jungfraujoch
  • 23. Slide 23 Ascona – Lake Maggiore
  • 24. Slide 24 Bachelor-Diplomarbeiten | Jahrbuch 2015 | Seite 3 FH Zentralschweiz Technik & Architektur Lucerne University of Applied Sciences and Arts Jahrbuch2015 Wirtschaftsingenieur|Innovation Bachelor- Diplomarbeiten Bachelor-Diplomarbeiten | Jahrbuch 2015 | Seite 43 Mothers today want to be more independent while knowing they provide their baby with the best. Aiming to help maintain the babies natural sucking behaviour as learned on the mother’s breast Medela conducted research with the University of Western Australia, resulting in the development of the feeding-solution Calma. As there is no such product as Calma on the market, the feeding-solution can be named a radical innovation. Even though commercialization of a radical innovation is often the least well-managed process of the entire innovation process, it heavily influences the product’s performance afterwards. Launched in 2010, the potential of the current target group is exhausted, what makes it hard to generate further sales. Reacting to this, Medela requested a new marketing strategy for a relaunch of the product. Applying the tools Marketing Mix and a SWOT Analysis led to a better understanding of the company and its surroundings. Based on the gained information a new marketing strategy was developed, regulating further marketing activities throughout Europe. These also include the in shop appearance of the product and the necessity of educating professionals. Besides, a change of the packaging and an extension of the target group is recommended. Developing a Marketing Strategy for a Radical Innovation Graduand: Lena Herting Tutor: Peter Radcliffe-Lunn Expert: Lars Losinger Commercial Partner: Medela AG Image:CopyrightMedela(CourtesyofMedela)
  • 25. Slide 25 Bachelor and Master Programs are very closely linked to Industry
  • 26. Slide 26 Student: Simon René Burri Lecturer: Dr. Silvio Di Nardo Industrial partner: KNF Flodos AG Concept «Shopfloor Management» for KNF Flodos AG
  • 27. Slide 27 Student: Lena Herting Lecturer: Peter Radcliffe-Lunn Industrial partner: Medela AG Developing a Marketing Strategy for a Radical Innovation
  • 28. Slide 28 Student: Andreas Neuhaus Lecturer: Thierry Aubert Industrial partner: SUNCAR HK AG Remote Diagnostics and Fleet Management for Construction Machines
  • 29. Slide 29 Student: Marco Pfefferli Lecturer: Dr. Silvio Di Nardo Industrial partner: Heliobus AG Business Model «Heliobus Glassfloor AG»
  • 30. Slide 30 Student: Fabio Röllin Lecturer: Dr. Silvio Di Nardo Industrial partner: Leancom GmbH Reduction of changeover times in operating theatre: Potential and opportunities for a service provider in Lean Healthcare
  • 31. Slide 31 Student: Maximilian Zimmermann Lecturer: Günter Zepf Industrial partner: Schindler Elevator Proof of Concept: New concept for distribution of goods in buildings
  • 32. Slide 32 Service Innovation | Dr Shaun West The use of equipment life-cycle analysis to identify new service opportunities Aston Spring Servitization Conference, May 2015 Dr Shaun West and Adriano Pascual ! ! ! ! ! ! ! ! ! ! ! ! BEST!PAPER!!!AWARD! Describing!a!Novel!Business!Model!in!Servitization! ! presented(to:( Shaun(West(&(Andriano(Pascual( for$their$paper:$$ The$Use$of$Equipment$Life5Cycle$Analysis$$ to$Identify$New$Service$Opportunities$ Signed:( ( $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$on$behalf$of$the$Organising$Committee( $ Spring!Servitization!Conference!2015! 18!–!19!May!2015! Aston!Business!School,!Birmingham,!UK!
  • 40. Slide 40 Tuition fee CHF 800 per semester Additional fees CHF 300 per semester Accomodation CHF 400 to 800 per month Groceries CHF 300 to 400 per month Public transport CHF 50 to 70 per month Health insurance CHF 90 to 180 per month (for foreigners) Third party liability insurance CHF 120 to 140 per year Further information for bank accounts, scholarships, working while studying, modules … at www.hslu.ch/international Financial Matters – Cost of living (1 GBP = 1.25CHF )
  • 41. In 2016 we have launched a new specialization in Business Engineering and Production with two majors in: - Product and Service Innovation - Business Engineering and Operations Management
  • 42. International firms are usually requesting a master degree for any senior position in project, product, service and innovation management as well as in business development. This programme is a consecutive Master of Science in Engineering worth 90 ECTS in collaboration with six other Universities of Applied Sciences in Switzerland open to all graduates of Business Engineering programmes on Bachelor level. Entry is both possible in spring and autumn.
  • 43. 2/3 1/3 min 9 ECTS min 6 ECTS min 9 ECTS 12 ECTS 18 ECTS
  • 44. In the Technical Scientific specialization the following elective modules are taught by lecturers from T&A: - Business Strategy (Prof. Dr. S. Götte) - Market Analysis & Forecasting (Dr. C. Imboden) - Novel Principles of Innovation & Design (Prof. Dr. P. Link) - Servitization of Manufacturing (Dr. S. West) - Technology Management (Dr. C. Imboden and Dr. S. Di Nardo) Elective modules can be chosen in many other technical areas.
  • 45. Full- and part-time studies with - Part-time employment at T&A - or external employment up to 80% - International experiences: - International weeks - Semester exchanges - Dual degrees (AUS, UK) - Scholarships: www.hirschmann-stipendium.ch
  • 46. Curriculum full-time studies within 3 semesters min 9 ECTS min 9 ECTSmin 6 ECTS min 57 ECTS 12
  • 47. Curriculum part-time studies within 5 semesters 12 min 9 ECTS min 9 ECTSmin 6 ECTS min 57 ECTS
  • 48. Each master student is supported by an advisor: - Development of individual study plan - Supervisor for the individual project modules - Support during international study experience
  • 49. Contact/Study guidance/Application - MSE student administration - Daniela Bucheli - Phone: +41 41 349 34 05 - Mail: mse@hslu.ch - MSE programme director - Prof. Dr. Jörg Worlitschek - Phone: +41 41 349 39 57 - Mail: joerg.worlitschek@hslu.ch - MSE-BEP coordinator - Prof. Dr. Sascha Götte - Phone: +41 41 349 35 24 - Mail: sascha.goette@hslu.ch
  • 50. Slide 50 Thank you for your attention