1. Washington,Shaun J. Page 1 of 2
Shaun J. Washington Construction Manager – Sales
1985 Annwicks Drive 404-273-2628
Marietta, GA 30062 Shaun.Washington@att.net
Construction Project Management Career Summary
Award-winning project management construction professional with extensive site management, experience
boosting sales, providing exceptional customer service,and developing outstanding teams.
Core Competencies and Skills
Project Management and Tracking
Customer service / relationship development
Area / zone management
Contractor and vendor selection
Verbal, written, and interpersonal
Career coaching and mentoring
Quality control management
Payroll preparation and monitoring
Prioritization of multiple projects
P & L Management / Oversight
Facility maintenance and safety audits
Labor and vendor management
Training and instructional strategies
Microsoft Excel, Word, PowerPoint, and Outlook
Oracle E-Business Suite
UIS: Proprietary software for accounting and for
tracking sales and inventory
Project Risk and Scope
Residential permit and building code compliance
Construction / Project Management Experience
ProjectManager 11/2016 – Present
Hall Construction and Real Estate Atlanta, GA
Accomplished residential remodeling and custom home builder. Successful track-record for completion of projects
on budget and within projected time lines. Oversee the construction of custom homes ranging from $600,000 –
1.2 million. Manage remodels ranging $110,000-350,000 from issuance of building to move in.
Scheduling and management of all contractors and construction trades. Reported findings to Client and Design
Team. Create and delegate daily to do/task list. Warranty and call back management. Have worked with
Developers, General Contractors,Architects, Engineers and City Officials in various cities in Georgia.
Sales Management / District Management Experience and Select Accomplishments
District Manager / District Training Manager 10/2011 –11/2016
Unit Manager / Unit Training Manager 09/2009 – 10/2011
Waffle House Atlanta and College Park,GA
Manage 3 unit managers, 2 assistant managers, and 90+ hourly, nonexempt employees in operating 3 sit-down
restaurants ranging in size from 1,595 to 1,635 square feet,preparing and promptly serving quality food and
beverages, maintaining clean and safe facilities, and delivering outstanding customer service, 24 hours per day,
365 days per year.
Increased profits by 8% to 12% for four consecutive years by managing P&L,including payroll, repair and
maintenance, and expense budgets.
Grew catering sales by 35% within 6 months by targeting sales to schools, identifying decision makers within
each institution, and training team of unit managers to establish relationships with decision makers and
market catering services.
Trained and developed 95+-member team, including new and veteran associates,associate managers,and
unit managers in company’s culture, mission, vision, standards, policies, and systems, enhancing employee
retention, increasing sales, and improving custom experience.
2. Washington,Shaun J. Page 2 of 2
Forecast and manage staffing budgets of $45,000 to $60,000 per month by analyzing sales trends and
Expanded team by recruiting 5 managers and 50 hourly employees via career fairs,open interviews, and
Negotiated 20 client catering contracts,ranging in value from $200 to $2,500.
Consistently receive scores of 90 or higher on county health department’s food facility health and safety
Created contingency staffing plan during flu season, enabling all shifts to be fully covered during particularly
challenging day when 12 employees called in sick.
Honored with 3 Best of the Best District Sales Awards,2 Area Promotions and Marketing Awards,Best
District Target Sales Award, Best Overall Coach Award,Super Recruiter Award, Top Unit Operator Award,
and Best Division Food Cost Controls Certificate of Achievement.
Customer Service Representative 01/2007 – 09/2009
Quality Assurance, Training, and 05/2001 – 12/2006
Materials Management Coordinator
Warehouse / Distribution Specialist and Consolidated 01/2000 – 04/2001
Freight Dock Worker
Tensar International Corporation Sandy Springs, Morrow, and Ellenwood, GA
Resolved problems regarding, and answered questions about, distribution support, order status, and shipments for
customers of privately held global civil engineering company specializing in manufacturing, research,and
development. Analyzed daily production batches to verify accuracy of throughput, material consumption, and
product conformance. Coordinated shipping and production schedules.
Trained 75- to 100-member sales and distribution team in conducting 4 product demonstrations that enabled
customers to understand technical data in the context of hands-on use of products. Success of demonstrations
led to production of 4 promotional videos viewable at https://m.youtube.com/watch?v=D2A1Ag_TrXQ.
Procured $500 to $2,500 worth of materials for each product demonstration.
Supported marketing department by coordinating booth logistics and preparing marketing literature, product
visuals, and promotional items for 8-12 local and national tradeshows.
Represented company at 10 tradeshows, generating sales leads and contacts that led to new business.
Monitored supply inventory and manufactured product inventories, minimizing outages and overstocks.
Awarded Employee of the Year for ensuring timely fulfillment of orders by taking on additional responsibilities
when Quality Control Department was short-staffed.
Recommended modification to Quality Control Department’s layout that increased productivity by 20% while
decreasing quality control technicians’ workload by 10%.
Instituted new process for verifying product orders prior to shipment, which eliminated delays in information
transfer between Materials, Quality Control, Distribution, and Customer Service Departments.
Prepared 350 product non-conformance reports per year by compiling testing data from Quality Control
Department. Distributed reports to Materials, Shipping, Maintenance, and Production Departments,leading to
disposition of products not meeting quality control specifications.
Decreased truck loading times from 2 hours to 30 mins and reduced worker injuries by 25% and incidents of
vehicular damage by 50% by recommending and implementing new truck-loading process.
Supervised team of 3 freight dock workers in loading 12 urgent or unique containers and shipments per week
and in packing, verifying, and loading flatbed, van, and container shipments.
Examined 8-25 shipment contents per day; compared contents with manifests to verify accuracy; and recorded
shipment data, such as weight, damages, or discrepancies, for reporting and accounting purposes.
Professional Development / Continuing Education
Professional Selling Skills, Tensar International
B.A.S. with Honors, Technology Management, Clayton State University, Morrow, GA, 2006
A.A.S.,Radio and Television Broadcasting, Trident Technical College, Charleston, SC, 1999