methods/tools for training

1. METHODS/
TOOLS FOR
TRAINING
NEEDS
PRESENTING BY,
SHAFEEK S
S3-MBA
GKMCMT

2. DEFINITION
“Training Need identification is the
systematic effort that we make to
gather opinions and ideas from a
variety of sources on performance
problems or new systems and
technologies”.
--Allison Rossett: 1987--

3. OBJECTIVES OF TNI
• To determine whether training is
needed.
• To determine causes of poor
performance.
• To determine desired training and
development outcomes.
• To provide basis of measurement.
• To gain management support.

4. A Training need exists when there is a gap
between what is required of an employee to
perform their work competently and what they
actual know as depicted below:
REQUIRED PERFORMANCE
ACTUAL PERFORMANCE
NEED OFTRAINING

5. PROCESS OF TNI
• Organizational needs assessment: analysis of
environment, strategies and resources to determine
where to emphasize training.
• Task needs assessment: analysis of the activities to be
performed in order to determine needed competencies.
• Employee needs assessment: analysis of performance,
knowledge, and skills in order to determine who needs
training.

6. SYSTEMATIC PROCESS
Problem identification
Design of need analysis
Data collection of need
Data Analysis
Providing feedback
Developing action plan
•Problem Identification: Firstly the problem or
problem areas need to be identified for
appropriate training intervention.
• Design of needs analysis:The design of the
needs analysis is to be determined in order to
identify appropriate method for training and
development intervention.
• Data collection of needs:This step pertains to
collecting data of training and development
needs.

7. • Data analysis: After collection of data, it needs to be carefully analyzed.
Quantitative & qualitative analysis are undertaken to interpret the raw
data.
• Providing feedback: Feedback should be provided to the management
either through a written or through oral presentation.
• Developing action plan: here, an action plan is developed to meet the
identified needs of training and development of employees.

8. TNI OCCURS AT TWO LEVELS
•At the individuals level
Identification begins with the job description.This will
provide a list of the skills and knowledge required. It can be
compared with the actual skills and knowledge that the jobholder
processes. managers will also be able to identify training for their
subordinates. One of the best ways of achieving this is through the
appraisal interview, where agreed training needs can be identified.

9. • At the organizational level
Training needs may be identified through the performance
appraisal system.This may provide the key channel for feeding back
individual needs.The information should be processed by human
resource development department in order to plan the overall needs of
the organization.

10. TOOLS/METHODS OF TNI
•Tools/ Methods for identifying training and development needs depend on the
scope of the assessment and on available resources. All or some of the following
methods may be used:
1. Documentation review: various workplace process and inspection reports can
be examined to determine problems faced in workplace, which has bearing,
and needs.
2. Specific analysis: various investigation reports of external agencies such as
buyers, statutory authorities and job and task analyses may be examined for
their specific relevance to the problem in question.
3. Observation:Observation of work samples of supervisors, workers and others
be used to assess attitudes and perceived problem areas.

11. 4.Surveys: Surveys are usually in the form of a questionnaire.
5. Interviews: Interviews may be formal or informal.
6. Suggestion box: A suggestion box is a very basic needs assessment tool.
7. Meetings, reports, newsletters: Attending meetings, and reading the organizational
news letter can be useful to find out about new programs and services, and new
directions the organization is taking, in order to anticipate the need for collecting
certain subject areas.
8. CQI/TQM process: Any of the aforementioned tools may be used in the continuous
quality improvement process to uncover areas in need of improvement and to measure
progress toward improvement.

12. 05/04/2018